Gimpo Gray Hotel

[Guest Policy]• Room rates are based on the standard occupancy. Any additional guest fees beyond the standard occupancy must be paid in advance• Entry will be strictly limited if the total number of guests (including infants and toddlers) exceeds the maximum occupancy. In case of over-occupancy, check-in may be refused on-site without refund.• Visitors or individuals not included in the reservation are not allowed to enter the property.• Minors are not permitted to stay without a legal guardian and the check-in may be refused on-site without refund.• Please make sure to follow the standard occupancy and additional guest policy.[Facilities / Additional Services]• Available facilities and additional services (e.g. BBQ, swimming pool, fire pit, etc.) may vary by property and by room type.• For details on fees, availability dates/hours, and usage conditions, please contact the property in advance or refer to the property's official website.• Access to facilities and services may be restricted depending on on-site conditions such as price changes, service changes, weather, season, or equipment failure.• Please confirm availability with the property before booking. Refunds will not be issued for unused facilities or services.[Reservation Notice]• Room availability may change on real-time and 100% accuracy is not guaranteed.• Double bookings may occur. In such cases, the reservation with the earlier completed payment will be prioritized and confirmed.• Please check the cancellation policy and fees before making a reservation.• The property’s contact information will be automatically sent to your mobile phone once the reservation is completed.• For same-day bookings, please contact the property directly before making a reservation.[Stay Guidelines]• To ensure smooth property operation, please adhere to the designated check-in and check-out times.• Please comply with the property's latest check-in cut-off time.• If you expect to arrive after the check-in cut-off time, you must contact the property in advance for further instructions.• Please keep the room and all facilities clean for the next guests.• Please avoid excessive noise (loud shouting, disruptive entertainment or drinking, etc.).• Pet policies vary by property. Please confirm in advance.• At pet-friendly properties, please follow the property's pet policy when booking and during your stay.• At properties that do not allow pets, entry with pets may be refused.• Before check-out, please tidy the room, have it inspected by the property manager, and return the room key.• Please separate and dispose of all trash before check-out.• To maintain room condition, cooking or consuming food with strong odors (e.g. pork, fish, spicy soup, fermented soybean paste stew, crab, etc.) is not allowed in the room.• Personal heating/electrical appliances are not permitted to prevent any emergency situation.• Smoking inside the room is strictly prohibited. Smoking is only allowed in designated areas.• A cleaning fee may be charged if in-room smoking is detected.• The use of fire hazard items (portable gas burners, candles, fireworks, etc.) is not allowed inside the room.• Guests are responsible for any fire caused by negligence.• For rooms with a private spa or jacuzzi, please note that some properties do not allow the use of bath additives. Please check in advance.[Liability]• Guests are responsible for any damage, breakage, or loss of property facilities or items during their stay.• Please inform the property manager immediately if any damage or malfunction occurs.• The property is not responsible for the loss of valuables. Please take care of your personal belongings.[Important Information]• Actual room and property conditions may differ from photos.• Parking policies vary by property. Please check in advance.• Check-in and check-out times may differ by room type and property. Please confirm beforehand.• The above information is subject to change depending on the property's circumstances.