Abasan Hill Hotel and Spa

It was a very nice place with clean rooms and a nice view from the pool to the forest, we will be back

The staff here were very nice, friendly and smiling. The setting is beautiful and the pictures on line looked lovely. However, The food was nothing special, just ok. The beds were clean and comfortable but the rooms need some investment and refurbishment work done. We had a flood in our en-suite due to heavy rainfall on our first night and requested a room move as the smell was so bad and there was 3” water on the floor. They moved us to another room that also smelt very fusty, the shower hadn’t been cleaned and had a number of dead mosquitos on the walls and the floor definately needed a wash! The interesting thing was that the room we vacated because of flooding was re-rented to other guests that same day without any repairs being done. We rented a scooter and helmets from the hotel that was not fit for purpose, the brakes were ineffective and part of the side panelling on the bike kept coming loose. When we informed a staff member he just shrugged, said sorry and will you give me good review! We cut our stay short by one night as we found everything about this place depressing. In eight weeks travelling in Indonesia I have not come across so many insects in our hotel room anywhere else - mosquitos, ants, centipedes, flies etc, even the restaurant was full of flies. I wouldn’t stay here again nor could I recommend it to others

This is such a beautiful hotel. In the pictures it seems like they have a pool a pool bar but they don’t anymore. The rooms are super clean. Staff is really friendly. It’s not really close to the port, it’s up in a hill. The views from the pool are amazing. It’s close to other hotels and restaurants which gives you more options of food. Overall it’s an excellent place to stay at.

Staff were amazing and very friendly. Clean room and very comfortable. The roads to the hotel was very bumpy and hard.

The room was simple but clean, beds very comfortable. Staff is lovely. Good thing to know is that the road to the hotel is very bumpy but overal stay was good. Scooter rental right behind the hotel was very convenient.