Name: Oaks Gold Coast Hotel
Address: 2801 Gold Coast Hwy, Gold Coast, Queensland, AU
Price range: 113 $US–803 $US per night
Rating: 8.48

Ce qu'en disent des voyageurs

D'après les commentaires concernant l'hôtel Oaks Gold Coast, les voyageurs louent le personnel accueillant, les chambres spacieuses avec une vue magnifique, et le tramway pratique juste devant l'hôtel. Les inconvénients récurrents incluent un mobilier daté, des problèmes d'entretien, des nuisances sonores occasionnelles, et un parking payant et limité sur place.

L'emplacement est pratique pour se déplacer, mais offre moins de possibilités de restauration à pied. Les options de restauration sur place et le service d'étage sont limités ou gérés par un hôtel voisin. La propreté est généralement bonne, bien que le service de ménage puisse être irrégulier et certaines chambres présentent des signes d'usure ou des odeurs, avec des problèmes de plomberie et d'installations mentionnés dans plusieurs commentaires. Attendez-vous à des espaces confortables et une belle vue avec un service amical, mais soyez préparé à des chambres plus anciennes et à planifier votre parking et vos repas à l'avance.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking est payant et les places peuvent être rares. La piscine était parfois indisponible et la température du spa/jacuzzi décevante, bien que certaines chambres soient équipées de baignoires spa privatives.

Avis de voyageur à ce sujet

8

Simon

8 sept. 2024

·

A séjourné 3 nuits

Quick three night trip to GC. Hotel was nice and clean. Staff were friendly. Had to go across to the hotel next door for dinner and drink. Felt a bit like I was using someone else's space. S

2

Mark

4 avr. 2024

·

A séjourné 2 nuits

This hotel is so outdated, tired and uncomfortable. Pay a little extra and stay elsewhere. Checkout is 10am, the 80’s decor has never been updated, the fridges are noisy, the bed uncomfortable, and there is no powerpoint to charge your phone. Also, the car park is lower than 2 metres, which is too low for most SUVs. Give it a miss. Quest should buy it and do it up.

8

Farhang

23 août 2023

·

A séjourné 2 nuits

Very clean and comfortable. But there was not glasses in room . No coffee or sugar also no coffee shop in facility . Also there was 40$ charge for 2nights car park 1$ extra charge for security

10

Kelly

30 mars 2025

·

A séjourné 3 nuits

Oaks is one of my fav to stay. Lovely spa bath in room. Great staff. Transport pub shops all at ypyr doorway.

6

Mark

18 sept. 2025

·

A séjourné 3 nuits

2nd stay here. Price was good but charged $20 per night for car parking which is a bit rude when there is no street options where this is located. Also, on 2 out of 3nights there were no spots left when returning from dinner.had to ask staff to sort, they moved their own cars for us. The building has owners units and apparently they let friends in. We also had problems with the shower tap that made a huge noise unless you turned it to full which was like a firehose on you. maintenance man came up but couldn't fix, said he'd see reception about a room change, heard nothing from reception at all. Sorry won't be back.

6

Dennis

30 juil. 2025

·

A séjourné 3 nuits

Although there was dining it was at a separate hotel and could not be booked back to the room. There was no gym facility either. The other real bugbear was that there was no room service and when queried I was told that I had not requested it and it would cost extra.

8

Andrew

1 sept. 2025

·

A séjourné 2 nuits

Nice hotel, be careful because if you want to park on site you need to book it at an extra $20 per day. I had to park a block away and move my car every 3 hours because the carpark was fully booked!

10

Ethan

16 avr. 2023

·

A great spot on the highway, just next to the tram station. Staff were friendly, helpful and made check-in and check-out very easy. Bed was soft and comfortable and the bathrooms were more than suitable. Very easy to change any bookings with some great communication. Only downside was that the pool wasn’t open. Will be staying again in the future.

10

Wayne

4 juin 2023

·

A séjourné 1 nuit

Great amenities highly recommend. Special Thankyou to Lokesh who kindly gave us his car spot as there was no parking spots left due to fireworks in Gold Coast. He generously offered his car park as I have young children. Best customer service!

8

Ashley

20 août 2024

·

A séjourné 2 nuits

I stayed at the property before about two years ago. Back then the service and facilities were immaculate. I went to check in at 1:30pm and the lady at the front desk was serving someone else. I waited and she looked at me and asked me to take a seat until she was finished. She continued on to laugh with the other guest for the next 15 minutes. I walked back up asking if I could leave my bag so I could get some food (had been travelling for 2 hours to get to the property and didn’t want to wait for ages for her to finish). She told me that she wouldn’t be long and to take a seat again. Honestly i was checked in after 30 minutes. Once I was checked in, she forgot to give me my room key. I had to come back downstairs to get my room key. I went upstairs and there was hair in one of the rubbish bins. On the second day of my stay, I went downstairs and asked for a towel for the pool. The lady at the desk said they haven’t been delivered yet and to use the one from my room - for perspective, it was 1pm in the afternoon. I asked for a toothbrush kit as I forgot toothpaste and was told to get it from the front desk. I went to the pool on my last day and the jacuzzi was tepid and not warm at all. I think that customer service is so important especially if you want customers to return. Definitely was lacking customer service and basics of my stay. Unfortunately not sure I will be returning on my next stay on GC or would I recommend it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres, mais le service de ménage était irrégulier, avec des services manqués, un manque de serviettes, des odeurs de désodorisant fortes, et parfois de la moisissure ou une odeur de renfermé.

Avis de voyageur à ce sujet

8

Odette

10 nov. 2025

·

A séjourné 2 nuits

Check in was easy. Room was clean. Staff were very helpfu and friendly.

8

John

28 janv. 2024

·

A séjourné 1 nuit

I thought the room was well equiped, reasonably priced, spacious and having a balcony was nice. Our King bed was comfortable and the room had old style charm with a lot of wooden cabinetry and greenstone floor/ wall tiles. Very clean, staff friendly and helpful. We enjoyed our stay at the Oaks Hotel.

8

Kam

21 oct. 2024

·

A séjourné 1 nuit

The apartment was spacious and offered plenty of room to relax, which was a definite plus. The view was quite nice and added to the experience. However, the bed was very uncomfortable, which affected the quality of sleep. Cleanliness was just average—nothing too bad, but it could have been better. Overall, it was an okay stay, but there’s room for improvement, especially with the bed and cleaning standards.

8

William

15 mars 2023

·

A séjourné 2 nuits

Apart from some issues with cleanliness of the room and condition of fridge the hotel overall was quite pleasant and the staff were really good

8

Melissa

21 sept. 2023

·

A séjourné 2 nuits

The bathrooms were beautiful. Great spa, great shower. PowerPoint locations extremely inconvenient especially for elderly (right on the bottom of the ground and under objects that are hard to reach and need moving). Also our rooms weren’t cleaned on day two, our towels weren’t replaced we had to ask for new towels. And for ten minutes at approx 8pm last night there was plumbing noise and drill noise above our head. The view was beautiful and so was the room. The spa bath has a drip that needs a plumber. Needs maintenance and consideration for power usage. Otherwise enjoyable stay

10

Nicole

13 mars 2025

·

A séjourné 1 nuit

Comfortable beds, clean and tidy

8

Elyse

6 févr. 2025

·

A séjourné 2 nuits

Customer service was good. Room was clean enough. Carpet deodedizer was strong and made us feel nauseous and itchy. Water pressure made loud noises and woke us up.

8

Susan

15 mai 2024

·

A séjourné 1 nuit

A more quiet location being between Broadbeach and Surfers but convenient to light rail. Clean and comfortable room with plenty of space.

8

Peter

11 janv. 2024

·

A séjourné 3 nuits

The Oaks is old and tired but the rooms are large, clean and comfortable. Spacious bathrooms and a spa. The only negative was booking through wotif. I will never do that again as they were totally inflexible and when I wanted to lengthen my stay by 1 night by getting their 2 nights earlier and leaving a day earlier they refused to assist at all and refused me to refund me a single cent. I therefore booked my first 2 nights directly through another hotel. I will therefore b never book through wotif a gain. What a terrible rip off it is. I have referred the matter to Fair Trading so hopefully I will ultimately get some money back.

6

Anthony

26 déc. 2022

·

A séjourné 19 352 nuits

Room cleaning is terrible

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont grandes et disposent de balcons et d'une vue imprenable, mais le décor est daté et certaines sont affectées par des bruits de plomberie, de circulation ou de fête, ainsi que par des problèmes d'entretien. Le Wi-Fi/la configuration de la télévision peut être frustrante ou non sécurisée, et la climatisation peut être bruyante.

Avis de voyageur à ce sujet

10

Sun Mui

12 juil. 2025

·

A séjourné 2 nuits

We enjoyed our two night stay at Oaks Gold Coast Hotel. Rachel at reception provided exceptional customer services. The view was stunning and the one bedroom apartment was very spacious.

2

Mark

4 avr. 2024

·

A séjourné 2 nuits

This hotel is so outdated, tired and uncomfortable. Pay a little extra and stay elsewhere. Checkout is 10am, the 80’s decor has never been updated, the fridges are noisy, the bed uncomfortable, and there is no powerpoint to charge your phone. Also, the car park is lower than 2 metres, which is too low for most SUVs. Give it a miss. Quest should buy it and do it up.

8

Kam

21 oct. 2024

·

A séjourné 1 nuit

The apartment was spacious and offered plenty of room to relax, which was a definite plus. The view was quite nice and added to the experience. However, the bed was very uncomfortable, which affected the quality of sleep. Cleanliness was just average—nothing too bad, but it could have been better. Overall, it was an okay stay, but there’s room for improvement, especially with the bed and cleaning standards.

8

Brooke

29 janv. 2023

·

A séjourné 2 nuits

Nice and clean. Only fault was I was on the 3rd floor facing the road so it was quite noisey especially on the Friday night. Also got woken up by bins being emptied at 5am. Other than that it was a great place to stay.

10

Peter

29 juil. 2024

·

A séjourné 1 nuit

Amazing views, comfortable bed and pillows. big tick from me.

10

Tanya

28 juin 2024

·

A séjourné 1 nuit

I found the staff at check in and check out amazing. The letdown was the wifi and the connection to smart TV. You have to use your own log ins to streaming services, which effects your family’s services at home. Also I was unable to connect to free to air channels at all. The free wifi is unsecured (not password protected) therefore poses individual risks. There weren’t any extra blankets supplied in the room. I tried to call for room service as we arrived in the evenings. Unfortunately it is no longer a service offered or assisted with (regardless of advertising in the room). Overall, a pleasant stay, a part from the above.

8

James

6 nov. 2024

·

A séjourné 3 nuits

The only thing I would complain about would be the aircon and the tvs not working on foxtell

6

Emma

19 nov. 2025

·

A séjourné 2 nuits

Room is a bit old, but clean and spacious. Location isn't close to many amenities like supermarkets or restaurants, so there are limited food options. Wouldn't recommend staying here if you want a quiet stay for business or with young family, had a raging party going on above my room in the hotel which made the ceiling shake.

8

Tiana

8 avr. 2025

·

A séjourné 1 nuit

There was a squealing sound all through the night at random times waking me up from the water plumbing if that wasnt happening would have been peaceful....

10

Jen

18 oct. 2024

·

A séjourné 2 nuits

Last minute booking for 2 nights when flights were cancelled. Room was extremely spacious with large bathroom and seperate toilet. A little dated nowadays but would have been top of the range in its heyday. Lovely crisp linen bed sheets with 2 types of pillows to choose from. Room smelt a little musty (as older buildings tend to do) so opened the balcony doors to allow fresh air. Air conditioner quite noisy but able to turn off at night. We would recommend it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable et serviable, avec des mentions spéciales pour la réception. Cependant, certains clients ont signalé un service lent ou une absence de réponse, ainsi que des malentendus concernant le départ tardif ou l'entretien.

Avis de voyageur à ce sujet

10

Steven

6 sept. 2025

·

A séjourné 2 nuits

The staff were very helpful & friendly The room is clean with nice balcony views

8

Odette

10 nov. 2025

·

A séjourné 2 nuits

Check in was easy. Room was clean. Staff were very helpfu and friendly.

10

Sun Mui

12 juil. 2025

·

A séjourné 2 nuits

We enjoyed our two night stay at Oaks Gold Coast Hotel. Rachel at reception provided exceptional customer services. The view was stunning and the one bedroom apartment was very spacious.

10

Antonio

5 janv. 2025

·

A séjourné 3 nuits

The property was convenient to wherever you wanted to go to and the tram stop was right in front of the hotel. The staff were very helpful and friendly.

10

Rod

1 déc. 2025

·

A séjourné 4 nuits

Delightful experience. The service was exceptional.

10

Carolyn

21 juin 2025

·

A séjourné 2 nuits

Rachel on the front desk was amazing!!

10

Stephen

24 janv. 2025

·

A séjourné 1 nuit

Nice motel, easy to get to. Friendly staff.

10

Wayne

4 juin 2023

·

A séjourné 1 nuit

Great amenities highly recommend. Special Thankyou to Lokesh who kindly gave us his car spot as there was no parking spots left due to fireworks in Gold Coast. He generously offered his car park as I have young children. Best customer service!

8

Ashley

20 août 2024

·

A séjourné 2 nuits

I stayed at the property before about two years ago. Back then the service and facilities were immaculate. I went to check in at 1:30pm and the lady at the front desk was serving someone else. I waited and she looked at me and asked me to take a seat until she was finished. She continued on to laugh with the other guest for the next 15 minutes. I walked back up asking if I could leave my bag so I could get some food (had been travelling for 2 hours to get to the property and didn’t want to wait for ages for her to finish). She told me that she wouldn’t be long and to take a seat again. Honestly i was checked in after 30 minutes. Once I was checked in, she forgot to give me my room key. I had to come back downstairs to get my room key. I went upstairs and there was hair in one of the rubbish bins. On the second day of my stay, I went downstairs and asked for a towel for the pool. The lady at the desk said they haven’t been delivered yet and to use the one from my room - for perspective, it was 1pm in the afternoon. I asked for a toothbrush kit as I forgot toothpaste and was told to get it from the front desk. I went to the pool on my last day and the jacuzzi was tepid and not warm at all. I think that customer service is so important especially if you want customers to return. Definitely was lacking customer service and basics of my stay. Unfortunately not sure I will be returning on my next stay on GC or would I recommend it.

8

Maurice

13 sept. 2025

·

A séjourné 2 nuits

Close to transport, most staff very friendly and efficient

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé juste à côté d'un arrêt de tramway entre Surfers Paradise et Broadbeach, ce qui facilite les déplacements et l'accès à la plage. Le quartier immédiat offre moins de commerces et de restaurants, de sorte que certains clients ont dû utiliser les transports pour leurs repas.

Avis de voyageur à ce sujet

10

Lucy

27 juil. 2025

·

A séjourné 4 nuits

Fantastic location, easy access to transport, walking to shops and restaurants. Staff friendly and helpful.

8

Tony

14 juil. 2025

·

A séjourné 1 nuit

OK for an older hotel … Limited walkable options for food & coffee … many better locations on GC

10

Mike

16 mai 2023

·

A séjourné 3 nuits

Well located clean property, awesome staff! Walkable distance to Surfers Paradise and beach. Just 1 min form the Tram G line. Recommended

10

Dave

23 avr. 2025

·

A séjourné 3 nuits

Nice clean hotel immediately opposite light rail station and short walk to the beach

10

Denise

10 févr. 2023

·

A séjourné 2 nuits

Location, nice room upgrade. Easy to find and close to both Surfers Paradise and Broadbeach.

10

Rebecca

26 août 2025

·

A séjourné 1 nuit

Perfect for public transportation

8

Susan

15 mai 2024

·

A séjourné 1 nuit

A more quiet location being between Broadbeach and Surfers but convenient to light rail. Clean and comfortable room with plenty of space.

10

Ethan

16 avr. 2023

·

A great spot on the highway, just next to the tram station. Staff were friendly, helpful and made check-in and check-out very easy. Bed was soft and comfortable and the bathrooms were more than suitable. Very easy to change any bookings with some great communication. Only downside was that the pool wasn’t open. Will be staying again in the future.

6

Emma

19 nov. 2025

·

A séjourné 2 nuits

Room is a bit old, but clean and spacious. Location isn't close to many amenities like supermarkets or restaurants, so there are limited food options. Wouldn't recommend staying here if you want a quiet stay for business or with young family, had a raging party going on above my room in the hotel which made the ceiling shake.

10

KAZUO

18 sept. 2022

·

A séjourné 7 nuits

サーファーズパラダイスとブロードビーチの中間に位置し周囲にお店は少ないですが、駅が前にあるので静かで便利でした。

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les options de restauration sur place sont limitées ou gérées par l'hôtel voisin, et le service d'étage n'est pas disponible. Plusieurs commentaires mentionnent un peu de choix de restaurants à proximité.

Avis de voyageur à ce sujet

8

Simon

8 sept. 2024

·

A séjourné 3 nuits

Quick three night trip to GC. Hotel was nice and clean. Staff were friendly. Had to go across to the hotel next door for dinner and drink. Felt a bit like I was using someone else's space. S

8

YUKO

16 nov. 2022

·

A séjourné 2 nuits

部屋や準備されているものは良かったと思う。シャワーの水がチョロチョロ出続けており、止めたいけど止まらない感じでした！笑またホテルの周りは特に買いに行けるなんでも売っているスーパーはないです。のでサーファーズパラダイスなどで必要な食料品(水など)は買って帰ることがおすすめです。

8

Tony

14 juil. 2025

·

A séjourné 1 nuit

OK for an older hotel … Limited walkable options for food & coffee … many better locations on GC

8

Denis

21 août 2023

·

A séjourné 1 nuit

Check in staff were lovely. Dining options very limited within easy walking distance. The one recommended around the corner was very ordinary, bar staff would rather talk and laugh constantly with a few regulars than give us any hospitality. One shabby drink and then left. TV in room wouldn't tune in, mould a big problem in the bathroom.

10

Tanya

28 juin 2024

·

A séjourné 1 nuit

I found the staff at check in and check out amazing. The letdown was the wifi and the connection to smart TV. You have to use your own log ins to streaming services, which effects your family’s services at home. Also I was unable to connect to free to air channels at all. The free wifi is unsecured (not password protected) therefore poses individual risks. There weren’t any extra blankets supplied in the room. I tried to call for room service as we arrived in the evenings. Unfortunately it is no longer a service offered or assisted with (regardless of advertising in the room). Overall, a pleasant stay, a part from the above.

10

Kelly

30 mars 2025

·

A séjourné 3 nuits

Oaks is one of my fav to stay. Lovely spa bath in room. Great staff. Transport pub shops all at ypyr doorway.

6

Dennis

30 juil. 2025

·

A séjourné 3 nuits

Although there was dining it was at a separate hotel and could not be booked back to the room. There was no gym facility either. The other real bugbear was that there was no room service and when queried I was told that I had not requested it and it would cost extra.

6

Emma

19 nov. 2025

·

A séjourné 2 nuits

Room is a bit old, but clean and spacious. Location isn't close to many amenities like supermarkets or restaurants, so there are limited food options. Wouldn't recommend staying here if you want a quiet stay for business or with young family, had a raging party going on above my room in the hotel which made the ceiling shake.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	310 $US
février	172 $US
mars	142 $US
avril	153 $US
mai	154 $US
juin	141 $US
juillet	152 $US
août	161 $US
septembre	169 $US
octobre	143 $US
novembre	146 $US
décembre	282 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $131	19 $119	20 $144	21 $188	22 $166	23 $419	24 $422
25 $144	26 $113	27 $113	28 $191	29 $164	30 $507	31 $433

di	lu	ma	me	je	ve	sa
1 $170	2 $153	3 $169	4 $170	5 $186	6	7 $384
8 $125	9 $125	10 $125	11 $125	12 $138	13 $580	14
15 $125	16 $125	17 $169	18 $169	19 $169	20 $489	21 $495
22 $194	23 $169	24 $188	25	26	27 $803	28 $747
29	30 $170

Oaks Gold Coast Hotel

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À propos de cet établissement

Emplacement

Options de chambre

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Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

Appartement, 1 chambre

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Studio (Apartment)

Apartment, 2 Bedrooms (Dual Key) (No Housekeeping)

Appartement, 2 chambres, vue océan (Dual Key)

Studio (Apartment) (No Housekeeping)

Apartment, 1 Bedroom (No Housekeeping)

Apartment, 1 Bedroom, Ocean View (No Housekeeping)

Studio,Ocean View (Apartment) (No Housekeeping)

Studio, vue océan (Apartment)

Hotel Ocean View Room (No Housekeeping)

Hotel Room (No Housekeeping)

Appartement, 2 chambres (Dual Key)

Avis des voyageurs sur Oaks Gold Coast Hotel

Ce qu'en disent des voyageurs

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