Hotel Luna Otsu (Adult Only)

Es la mejor habitación que me ha tocado en su categoría. Tiene todas las amenidades. La vista de mi habitación estaba muy bonita. Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación. Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación.

다음에 또 가고 싶어요.

Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous.

メンバーサービスが充実してます。 タブレットで注文等が出来るのも良いと思います。

So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.