The Grounds at Callaghan

Cutlery and crockery were dirty, with food still stuck to some cutlery. Beds, bathrooms etc were excellent. Poor layout, with no sanitary facilities downstairs, making it hard for older people and those with bad knees. Parking inadequate unless underneath was used - again too many stairs.

Convenient location to Newcastle Uni. Spacious room, high recommend!

Manager was unavailable Toilet blocked Dirty rooms

The property was great for our needs but I would expect to have Netflix or similar. Property managers gave us the wrong garage entry key so we couldn't access the basement. They gave us another unit but it was unfortunate that this mix-up occurred. The garage remote was damaged so it didn't always work. Garage was separate from front door which made unloading difficult.

Five stars for cleanliness. Modern property. Beds are a little too soft for us. Centralised aircon. Upstairs though are the bedrooms with a high flight of stairs, not recommended for families with very little kids or babies. One area of the master bedroom where we stayed at creaks when you walk. Our dishwasher doesn't wash properly as it uses powder instead of pods. The bin was not cleaned properly, still has food scraps in it. No soap supplied. However, this property is still recommended and will still definitely stay here again. Negative feedbacks are just for improvement sake.