Name: MIMARU Tokyo Shinjuku West
Address: Shinjuku-ku, Tokyo, Tokyo (préfecture), JP
Price range: 315 $US–591 $US per night
Rating: 9.08

Ce qu'en disent des voyageurs

D’après les commentaires, MIMARU Tokyo Shinjuku West est apprécié comme un hébergement de style appartement, idéal pour les familles, situé dans le quartier plus calme de l’ouest de Shinjuku. Il propose des chambres spacieuses (souvent avec des lits superposés et des cuisines équipées), un personnel serviable et multilingue, et un emplacement à pied, à environ 8 à 15 minutes de la gare de Shinjuku.

Les familles apprécient la laverie sur place et les équipements en chambre qui facilitent la préparation de repas simples. Les commentaires saluent régulièrement la propreté, bien que plusieurs fassent état d’odeurs occasionnelles dans la salle de bain et du fait que le ménage complet n’est pas quotidien. Certains trouvent la marche jusqu’aux trains plus longue que prévu et certains matelas ou oreillers trop mous ou usés. Attendez-vous à un séjour pratique et paisible avec de l’espace pour vous détendre.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Des équipements de type appartement, tels que des cuisines équipées et une laverie automatique bien utilisée, sont mis en avant. Les clients peuvent emprunter des ustensiles de cuisine supplémentaires à la réception. Certains notent que les sèche-linge sont lents ou que la laverie est très fréquentée la nuit.

Avis de voyageur à ce sujet

10

Mario

18 août 2024

·

A séjourné 3 nuits

The property has a coin laundry that you can use 24/7.

10

Kitman

29 mai 2024

·

A séjourné 4 nuits

The front desk staff speaks fluent English. They were very helpful with luggage delivery and even called the next hotel for us to confirm our reservation. You can request amenities and jammies for free. Laundry machines work well and was not too crowded.

8

Johanna

7 avr. 2025

·

A séjourné 4 nuits

Good hotel - quiet part of Shinjuku But still close enough to walk places Plenty of convenience stores nearby and also a great park for kids Hotel has a laundry which is great

10

Iti

15 oct. 2025

·

A séjourné 4 nuits

The kitchen supplies were perfect to whip up a decent breakfast and get a good start to the day . Very convenient location close to the South Gate exit for JR train

10

Nicole

21 oct. 2025

·

A séjourné 7 nuits

Stayed here for a week with my husband and 3-year old son. Absolutely loved it- staff was excellent, room was very nice, and I really liked the on-site laundry room on floor 2. I definitely recommend for people who want a spacious hotel room while in Tokyo

10

Chris

12 juil. 2024

·

A séjourné 4 nuits

Excellent hotel. Room was very spacious and had the microwave and fridge were very convenient. The room was clean and comfortable. The location was great - not far from the Shinjuku station and great restaurants nearby. We had a very nice stay.

10

Jil

10 sept. 2023

·

A séjourné 3 nuits

The amenities were new and we took a bedroom for 4 and had a wonderful stay here. Located on the quieter side of Shinjuku, this place is suited for families, JR line is a bit of a walk like 800m away but works for us as I was travelling with 2 teenage girls. The beds were comfy and we had good space in the room. Modern setting - has everything you need really. The shared washers and dryers on level 2 makes clean laundry a breeze 24/7. Makes for a great base if you are travelling to other parts of Japan and wanting to come back to Shinjuku. The hotel can store your luggage for you at 5,000 yen per day per piece. This is also an excellent location as there is direct airport limousine at the Washington Hotel just behind this apartment - 3 mins walk away so zero hassle making your way to either airport. Overall, superb stay. Will be back again for sure!

10

Rei

21 oct. 2025

·

A séjourné 4 nuits

The spacious apartment style hotel was great. My kids really enjoyed the bunk beds. I appreciated the large kitchen area and access to a laundry room. The friendly multi-lingual front staff also helped answer any questions I had along the way.

10

Megan

24 nov. 2023

·

A séjourné 9 nuits

This hotel is a great place to stay with a family. Convenience stores close by, grocery store walking distance and Shinjuku station close by. It was nice to stay close to the station but a little out of the chaos that is the station hub. Laundry on site, there was always machines free and detergent is included. Dryers take a long time to dry but the rooms include hangers for drying so we used that often. Staff was amazing and so very helpful during our 11 day stay. Kitchen was stocked with the basics and there were more appliances to borrow in the lobby as needed. We stayed as a family of 4 with 2 teenagers and we will always look to stay at Mimaru hotels when we visit Japan.

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Propreté

Les chambres sont généralement décrites comme très propres. Plusieurs commentaires font état d’odeurs occasionnelles dans la salle de bain, de cheveux ou de poussière et du fait que le ménage complet est moins fréquent que quotidien.

Avis de voyageur à ce sujet

10

Allan

4 sept. 2025

·

A séjourné 7 nuits

The size of the 2-bedroom apt was kind of smaller than we expected but it was cozy and comfortable for 5 of us. The sound insulation in the apartment was very good considered that this property was in the busy downtown area. The front desk staffs were very friendly and helpful. The things that we didn't like were lack of closet space and the toilet is in a separate tiny room (like small closet) than the bath and sink area. Also, there was some kind (like pee) smell constantly coming from that tiny toilet room. Despite these small drawback, we still recommend this hotel to anyone.

10

Anton

3 déc. 2025

·

A séjourné 3 nuits

Clean, quiet, very helpful staff in an excellent location

6

Melissa

7 oct. 2024

·

A séjourné 4 nuits

We stayed at this property for 4 nights. We paid over $600 a night. My concerns was with housekeeping. At over $600 a night I would expect full housekeeping daily, however bins were emptied and towels replaced daily but no other cleaning such as vacuuming or bed making was completed. It was completed on the last night of our stay but not sure why it would not have been done at the half way mark of the stay. We had stayed at a number of hotels during our stay and this was the only one with reduced housekeeping and amenities. There were limited amenities available in reception. I would not recommend this hotel as I believe you could find better hotels with increased services for the same or less per night. In the AD it did say housekeeping included, so not sure if this was a recent change. The reception staff were very friendly.

8

Juan Manuel

6 juil. 2023

·

A séjourné 14 nuits

I stayed for two weeks, the hotel only cleaned the apartment fully only once the entire time I was there. The property only took trash and changed towels daily and every third day day they changed the bed sheets.

6

Shawn

30 nov. 2024

·

A séjourné 2 nuits

Rooms are very small and they don’t clean everyday but the price is great!

8

Lukas

18 déc. 2024

·

A séjourné 6 nuits

Good location, great staff. Rooms could be cleaner.

10

Samson

28 nov. 2025

·

A séjourné 2 nuits

Room was nice, very clean.

10

Casey

16 nov. 2025

·

A séjourné 2 nuits

Friendly staff, clean rooms, good location

8

Margaret

12 juin 2024

·

A séjourné 3 nuits

Mixed experience - The front desk staff are wonderful - very courteous, helpful, and accommodating. The lobby is clean and so were the kitchen, dining area and bathroom. Unfortunately, I have to ding them on cleanliness of the bed area. We booked the Japanese style room and the tatami floors were really gross (like, dirtiest I've ever seen). Management should have had these changed out. We also found hairs on the sheets for the futons and one of the mattress pad had stains. Our western style beds were fine but maybe they forgot to clean the futons? I don't know, it definitely left us feeling icky. For the price of the accommodations we expected better in this realm.

8

Hubert

4 janv. 2026

·

A séjourné 4 nuits

Stayed at hotel for four nights with family of four. Location of hotel is good though hotel room and amenities appear dated to my liking. Approximately 10 minute walk from nearest station. Convenience stores close by for snacks and essentials. Retail area also very close. Room is spacious by North American standards, kitchenette was useful for late night snacks. My only displeasure was the scent in our room especially the toilet. Despite the cleaning it didn’t smell fresh. The carpets in the room probably needed cleaning or harbored scents. It made my stay less pleasurable. However, front desk staff were helpful and friendly. Helped me secure restaurant reservations, booked airport limo and received my luggage forward with no issues.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres spacieuses, orientées famille, avec un agencement intelligent, des lits superposés, un espace de repas et des cuisines équipées ; beaucoup signalent un séjour calme. Certains mentionnent des matelas ou des oreillers mous ou vieillissants, et certains n’apprécient pas que les toilettes soient dans une petite pièce séparée.

Avis de voyageur à ce sujet

10

Rob

13 juil. 2025

·

A séjourné 7 nuits

Great family room, excellent amount of space. Walking distance to Shinjuku stn.

6

Kathleen

26 avr. 2025

·

A séjourné 5 nuits

The hotel was too a far of a walk to train station and main area of shops and restaurants. My bed was sunken in the middle - not comfortable- they need to change their mattresses

8

Jennifer

13 oct. 2024

·

A séjourné 8 nuits

It’s a nice hotel however not as close to Shinjuku station as expected. The mattress on the bed was dented in the centre and the pillows were too soft, they’d part in the centre when sleeping. Other than that, very friendly staff, very clean and tidy.

10

Allan

4 sept. 2025

·

A séjourné 7 nuits

The size of the 2-bedroom apt was kind of smaller than we expected but it was cozy and comfortable for 5 of us. The sound insulation in the apartment was very good considered that this property was in the busy downtown area. The front desk staffs were very friendly and helpful. The things that we didn't like were lack of closet space and the toilet is in a separate tiny room (like small closet) than the bath and sink area. Also, there was some kind (like pee) smell constantly coming from that tiny toilet room. Despite these small drawback, we still recommend this hotel to anyone.

10

Stephanie

19 août 2025

·

A séjourné 1 nuit

Impeccable - large rooms

10

Minoru

2 juin 2023

·

A séjourné 6 nuits

Room was much bigger than your average Japanese hotel room.

10

Teri

13 nov. 2025

·

A séjourné 3 nuits

Clean, quiet room with a nice layout and very comfortable beds. Convenient location; easy walk to Shinjuku station, Also very nice to have tea, cookware, and a soaker tub. Staff were extremely helpful and friendly.

10

Karen

28 févr. 2025

·

A séjourné 5 nuits

Rooms were spacious. Bathrooms also spacious. We were comfortable and had a good time. Communication was not a problem. They were also very responsive even prior to our stay. Would stay there again.

10

Henry

15 août 2025

·

A séjourné 3 nuits

The multi-lingual staff were amazingly friendly and easy to deal with. The room was large, clean, and comfortable. The futon mattresses on the tatami mat were more comfortable than expected. Overall great experience.

8

Natalie

19 nov. 2023

·

A séjourné 2 nuits

Friendly staff when checking in and out, let us know everything we needed about the hotel. Large laundry room with a lot of washing machines and driers that are coin operated. The room we had was huge! We really liked having the kitchen, able to have light meals there while sat at the table on the tatami or the western style table and chairs. We were on the second floor (first floor if you’re British), we were facing the busy main road and we couldn’t hear the road noise which we were surprised about! Not a 5 star review as the beds were a little bit too firm for our liking and we could hear the automatic voice in lift. It would be nice if the floor announcements on the lift could be turned off, or be made quieter after 10pm. The location is great, took us around 10 minutes to walk to Shinjuku station and it was around a half hour walk from Harajuku.

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Service

Le personnel est largement salué pour sa gentillesse, son multilinguisme et son efficacité, aidant pour les réservations, les bagages et même les besoins médicaux. Quelques clients mentionnent des politiques strictes concernant l’arrivée ou le départ anticipé ou tardif, ainsi que des cas isolés de manque de serviabilité.

Avis de voyageur à ce sujet

8

Elaine

21 juin 2025

·

A séjourné 7 nuits

The room was very clean and decently spacious. However, I wished they were more flexible with check in and check out. We had to pay a 5000 yen surcharge to check in early even though the room was available. Additionally, although we stayed seven days, we were still not allowed a late check out without paying. Despite this, we had an overall good experience. It was very quiet and the bathroom was very nice with a full bidet. The staff were polite and respectful and helped us navigate the subway. The location of the hotel was also very central and a ten minute walk from central Shinjuku and Shinjuku Station.

8

Swetha

11 juil. 2025

·

A séjourné 2 nuits

Good for families or larger groups. The staff seemed annoyed when we were trying to gather our bags in the lobby area to load them into our taxi. It took a couple of extra minutes with all our luggage. We checked out and they looked at us with frustration until we finally left. There was nobody else there, we were being quiet, and even our kids were waiting patiently. I don't know what their problem was. Additionally, they had a bingo game for kids (Mark X if you eat sushi, or speak Japanese, or visit this shrine, etc). Both my little girls proudly completed it and handed it in thinking they would get a prize. The woman at the front desk inspected their sheets and asked for proof of each of them. I'm not one to take videos and pictures of every little thing so I showed her what I had... She got very technical and denied the kids. It was made for kids and they were being stingy. We found it to be over the top and absolutely ridiculous.

10

Sid

8 déc. 2025

·

A séjourné 3 nuits

Good location, within walking distance of transport and convenience stores. Staff at the hotel reception was very helpful and pleasant. Room was clean with good amenities. We were travelling as a family of 4 including children and the room was very comfortable and spacious.

10

Craig

16 août 2024

·

A séjourné 7 nuits

Just wanted to say thank you to the excellent hotel staff at the Mimaru Tokyo Shinjuku West. Not only was the hotel itself great, the staff were extremely helpful and supportive connecting us with the necessary English-speaking hospital services when our daughter had a medical issue during our stay. You saved our trip!! Thank you so much. - Craig & Teresa Wills.

10

Steven

12 août 2025

·

A séjourné 4 nuits

A bit of a walk from train station, but can be walked all underground (to stay out of summer heat) once you figure out the route. Lots of restaurants within walking distance. Staff speaks English well, which helps if your an English speaker. A good experience overall.

10

ma simonette

11 août 2025

·

A séjourné 3 nuits

Staff were friendly and helpful. Will highly recommend.

10

Kimberly

13 août 2025

·

A séjourné 2 nuits

Love the Mimaru brand. Front Desk proficient in English and other languages.

10

Jason

25 oct. 2024

·

A séjourné 6 nuits

Amazed at how the front desk took care of us. There was an issue with our luggage that was completely my fault, and they were able to make it right. That fix completely changed our ability to enjoy our last day in Tokyo. I would recommend this property to anyone looking to spend time in Japan.

10

Jennifer

16 juin 2024

·

A séjourné 7 nuits

The hotel was perfect for a family of five with younger kids, 5, 9, and 10. The staff was incredible. We had a medical emergency while staying there and the staff was amazing. Honestly, when faced with having to take an ambulance with your very sick child, to a hospital in a foreign country where you don’t speak the language having this staff on hand was so helpful and made a very stressful situation as easy as possible for me. Really, a great place to stay and wonderful staff.

8

Hubert

4 janv. 2026

·

A séjourné 4 nuits

Stayed at hotel for four nights with family of four. Location of hotel is good though hotel room and amenities appear dated to my liking. Approximately 10 minute walk from nearest station. Convenience stores close by for snacks and essentials. Retail area also very close. Room is spacious by North American standards, kitchenette was useful for late night snacks. My only displeasure was the scent in our room especially the toilet. Despite the cleaning it didn’t smell fresh. The carpets in the room probably needed cleaning or harbored scents. It made my stay less pleasurable. However, front desk staff were helpful and friendly. Helped me secure restaurant reservations, booked airport limo and received my luggage forward with no issues.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé dans le quartier plus calme de l’ouest de Shinjuku, à proximité des épiceries et des restaurants, avec des itinéraires pédestres souterrains et l’arrêt de la navette aéroport à l’hôtel Washington, à proximité. Il faut environ 8 à 15 minutes à pied pour rejoindre la gare de Shinjuku, ce que certains trouvent un peu loin.

Avis de voyageur à ce sujet

10

Nancy

26 nov. 2025

·

A séjourné 2 nuits

Great location. Very clean. Perfect for families with young children.

10

Robert

9 nov. 2025

·

A séjourné 3 nuits

Great hotel, on the quiet side of Shinjuku. 10mins walk from Shinjuku station.

10

chau

18 juin 2025

·

A séjourné 3 nuits

Great locations with wonderful staff. Short Walking distance to Shinjuku Station and many other shoppings. Highly recommend this place.

10

Ning

8 août 2024

·

A séjourné 6 nuits

walkable to shinjuku eki, next to Hotel Washington

10

Anh Van

15 nov. 2025

·

A séjourné 2 nuits

Room was spotless and staff was nice. Location was a little further than expected from nearest metro station, but love how close it was to limo airport pickup.

10

C K RONATE

31 mars 2025

·

A séjourné 1 nuit

這是隔了一天入住的，酒店房型是另一種，也相當寬敞，清潔衛生，不錯！我們早了到酒店，房間準備好了也很快給我們入住，不用等到15:00才能入住機場巴士站就在酒店後不遠處，走3分鐘便到了，離開日本時又多行李，這是非常方便輕鬆，不用拉著行李又上又落走到新宿站去機場

10

Steven

12 août 2025

·

A séjourné 4 nuits

A bit of a walk from train station, but can be walked all underground (to stay out of summer heat) once you figure out the route. Lots of restaurants within walking distance. Staff speaks English well, which helps if your an English speaker. A good experience overall.

10

Mauricio

17 juil. 2025

·

A séjourné 4 nuits

Great location.

10

Peter

20 avr. 2025

·

A séjourné 3 nuits

Great location for exploring Tokyo but still quiet!

10

Dan

6 nov. 2025

·

A séjourné 4 nuits

Room was clean, beds very comfortable, pillows were amazing. The location was great, 10 min or 800m to Shinjuku train station. Lots of restaurants and convenience stores around, the Government Building was super close and while it was a busy location, we enjoyed the noise of the city hustles and bustle. Staff were very friendly and very accommodating, organised taxis etc when needed and most spoke English.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Pas assez d’informations dans les commentaires.

Avis de voyageur à ce sujet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	400 $US
février	386 $US
mars	476 $US
avril	490 $US
mai	384 $US
juin	435 $US
juillet	423 $US
août	345 $US
septembre	322 $US
octobre	469 $US
novembre	441 $US
décembre	530 $US

di	lu	ma	me	je	ve	sa
1 $470	2 $420	3 $420	4 $420	5 $343	6 $377	7 $411
8 $325	9 $357	10 $357	11 $357	12 $393	13 $428	14 $500
15 $434	16 $325	17 $398	18 $325	19 $471	20 $525	21 $591
22	23 $417	24 $315	25 $315	26 $325	27 $471	28 $543
29 $428	30 $325

MIMARU Tokyo Shinjuku West

Prix pour MIMARU Tokyo Shinjuku West

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Appartement (Japanese)

Appartement Supérieur, 1 chambre (6 Single Beds)

Appartement Deluxe, 1 chambre, non-fumeurs (Japanese)

Appartement Familial

Appartement (4 Single-Beds)

Avis des voyageurs sur MIMARU Tokyo Shinjuku West

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $535	19 $417	20 $422	21 $422	22 $422	23 $495	24 $545
25 $494	26 $483	27 $489	28 $507	29 $507	30 $525	31 $579