The X10 private pool villa khaoyai SHA Certified เขาใหญ่

Compliments: Exceptional Staff: Every staff member was polite, helpful, and professional. Atmosphere: Beautiful, quiet views and a well-sized pool. Food & Perks: Breakfast exceeded expectations (loved the fruit/milk). The free snacks in the lobby and karaoke were great for the family. Areas for Improvement: Security & Privacy: Locks in 2/4 rooms were broken, causing long delays. Curtains in Bedroom 1 & 2 were too short/narrow, compromising privacy. Hygiene: Bedding was wrinkled and some smelled musty, raising concerns about cleanliness. Common floors were sticky and required re-mopping. Safety Hazards: Pool railings are rusty and sharp. Outdoor wiring looks unsafe (secured with tape), posing an electric shock risk. Broken chairs in the common area should be removed. Bathrooms: Unpleasant odors and poor drainage. Lack of a wet/dry curb makes the floor dangerously slippery. Lighting is too dim for seniors. Maintenance: Fix kitchen sink leaks and provide clothes racks/shelves in every room. Pool & Slide: Add anti-slip strips to the slide and extend the pool ladder deeper for children. Dining: Prices are high.

Had a wonderful one-night staycation at one of their Onsen Nordic Suite room, and enjoyed every minute of it - especially the breakfast being brought to the room. There are some maintenance issues with the room, but it didn’t reduce my expectations. I really want to come back again soon.

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This was an Instagram worthy stay. Very photogenic and fun. My whole family agreed that the beds here were the best beds we’ve ever slept in! It was like sleeping in a cloud, and being able to see the stars from your bed just made it that much better. We enjoyed the private pool and felt very comfortable here. Adding a restaurant to the premises would enhance the overall experience. Also, online mentioned we would have devices in the room to communicate with staff but we needed to install an app we didn’t have on our phones to enable this communication. It was a fun stay close to the National park where we saw wild elephants so we were very happy 🐘😊