Burntwood Court Hotel

Was OK. Room was a bit dated and the mattress was rock solid. Food was nice and staff were friendly

Very disappointing, definitely not a 5 star! Checked in, staff member was unsure of systems, manager had to assist ( not a big problem, but staff member wasnt really friendly) Was then directed to an annex building across the road. Had to walk out in the sleet, got to room and it was so basic, gave vibes of a hostel/retirement home! Gym and spa is another building away and then charged £20 per visit! Not obvious when booking. Restaurant is a separate building again, so back out in 1° rain and sleet. Didnt feel safe as a single female in the annex building, no key required to get into building and on the ground floor. Realised then that the receptionist pre authorised by card £200 rather than £100, was told I would have to wait until checkout 2 days layer and then it could yake a few more days. I travel twice or three times a moth for work, wouldn't stsy here again. Infact I left after the firstbl hour and booked a premier 10mins down the road!

lovely hotel and great breakfast

Lovely and great choice

Gym, spa fantastic facilities