Business Hotel Maier

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Super junior suite

​Positives I booked a junior suite, which was a spacious corner room with windows on three sides. The bed was comfortable, the bathroom was large, and the kitchen amenities included a fridge, oven, cooktop, sink, and dishwasher. Communication by phone was smooth, though the hotel app was mediocre. ​Parking is secure in a locked underground garage accessed by keycard. The same floor features a decent gym, a laundry area with washing machines and detergent, and clothes drying racks available to borrow. For a one-night stay or a weekday trip, this setup works well for most guests. ​Negatives Check-in requires an outdated touchscreen kiosk with a poor user interface. It demands excessive manual data entry for every guest in the room. The system failed during check-in, though staff activated my keycard over the phone after I called. ​Cleanliness was deficient. Dust covered most surfaces, and the entire space needed a thorough deep clean. The hotel appears to rely on a single female staff member for all cleaning duties. We saw her working morning, afternoon, and evening every day of our stay, which is clearly an unmanageable workload for one person. The bathroom had an unpleasant odor. Staff offered a room change if another became available, but without an equivalent suite in stock, we declined, bought our own cleaning supplies, and cleaned it ourselves. ​The suite became extremely hot, and the provided fan was coated in heavy dust. Outside the building, groups loitered downstairs,

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