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The Catrina Hotel

120 USD

a notte

Media per ottobre

The Catrina Hotel - Image 1

The Catrina Hotel - Camera

The Catrina Hotel - Camera

The Catrina Hotel - Reception

The Catrina Hotel - Bagno

Prezzi per The Catrina Hotel

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120 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso The Catrina Hotel, il prezzo per notte è in media di 92 USD nel mese più economico (dicembre) e di 143 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso The Catrina Hotel per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	108 USD
febbraio	108 USD
marzo	95 USD
aprile	95 USD
maggio	130 USD
giugno	143 USD
luglio	123 USD
agosto	109 USD
settembre	126 USD
ottobre	120 USD
novembre	98 USD
dicembre	92 USD

Prezzo più alto: giugno (circa 143 USD)

Prezzo più basso: dicembre (circa 92 USD)

Informazioni su questa struttura

Avrai a disposizione una terrazza da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e un parcheggio per biciclette.

Parcheggio
Wi-fi gratuito
Camere non fumatori
Servizio di pulizia
Check-in/check-out veloce
Parcheggio gratuito

Posizione

2110 S El Camino Real, South San Mateo, San Mateo, California, Stati Uniti d'America

San Mateo County Event Center (0.9 miglia)

Hillsdale Shopping Center (0.9 miglia)

Central Park (1.3 miglia)

The San Mateo Japanese Garden (1.4 miglia)

Fresenius Medical Care at San Mateo Medical Center Apheresis (1.5 miglia)

Cinemark Century San Mateo 12 (1.7 miglia)

Altre informazioni sulla posizione

Opzioni camera

8

Camera Standard, 2 letti matrimoniali, non fumatori, frigorifero e microonde

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

350 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera Standard, 1 letto matrimoniale, accessibile ai disabili, non fumatori

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

325 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

9

Camera Standard, 1 letto queen, non fumatori, frigorifero e microonde

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

325 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

10

Camera Standard, 1 letto king, non fumatori, frigorifero e microonde

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

320 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su The Catrina Hotel

7.8

Buono

Sulla base di 1057 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

40%

In coppia

20%

Famiglia

25%

Gruppo

5%

In solitaria

8%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Catrina, gli ospiti sottolineano la pulizia, le camere ristrutturate e un buon rapporto qualità-prezzo in una posizione comoda a San Mateo, mentre le opinioni sono contrastanti sul check-in completamente virtuale e sulla mancanza di un supporto costante da parte del personale in loco, soprattutto al di fuori degli orari di ufficio.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

All'Hotel Catrina, gli ospiti sottolineano la pulizia, le camere ristrutturate e un buon rapporto qualità-prezzo in una posizione comoda a San Mateo, mentre le opinioni sono contrastanti sul check-in completamente virtuale e sulla mancanza di un supporto costante da parte del personale in loco, soprattutto al di fuori degli orari di ufficio.

Molti apprezzano il facile parcheggio e la posizione centrale, vicino a ristoranti e alle principali strade. Tra gli aspetti negativi più comuni ci sono le pareti sottili e il rumore del traffico, le pulizie incostanti, occasionali problemi di manutenzione o di acqua calda, e alcune difficoltà con il tastierino numerico o la TV. Aspettatevi un soggiorno senza fronzoli e orientato alla tecnologia, che privilegia il prezzo e la posizione ai servizi aggiuntivi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il parcheggio in loco è abbondante e generalmente comodo, con un piccolo cortile/area esterna. La struttura è un semplice edificio a due piani, in stile motel, con pochi servizi extra e senza ascensore.

Recensioni degli ospiti correlate

8

Sandra

8 lug 2025

·

Soggiorno di 1 notte

The hotel looks like it's been recently upgraded. It's pleasant. The rooms are good size. There were a couple of problems with the furniture - one of the cabinet doors was off the hinge and the drawer guide was sticking out. The water in the shower was hot, but not in the sink. It was still a nice place. They have a great outdoor area and are located close to 92 and 101 making it a convenient location.

The hotel looks like it's been recently upgraded. It's pleasant. The rooms are good size. There were a couple of problems with the furniture - one of the cabinet doors was off the hinge and the drawer guide was sticking out. The water in the shower was hot, but not in the sink. It was still a nice place. They have a great outdoor area and are located close to 92 and 101 making it a convenient location.

10

Omar

26 ott 2025

·

Soggiorno di 1 notte

Easy and smooth check in. No key card or keys needed, a code is sent to your phone and you enter using keyless entry. The room was spacious and there is plenty of parking.

Easy and smooth check in. No key card or keys needed, a code is sent to your phone and you enter using keyless entry. The room was spacious and there is plenty of parking.

8

James

15 giu 2025

·

Soggiorno di 1 notte

Overall, good hotel. Wish they had EV charging. No breakfast. Rooms were average size, well appointed with nice bathroom. Would stay here again.

Overall, good hotel. Wish they had EV charging. No breakfast. Rooms were average size, well appointed with nice bathroom. Would stay here again.

8

gary

26 ott 2025

·

Soggiorno di 2 notti

Big parking spaces

Big parking spaces

10

Rafaelita

11 nov 2024

·

Soggiorno di 1 notte

Easy parking inside the property and room is clean

Easy parking inside the property and room is clean

8

Bryan

5 mag 2025

·

Soggiorno di 5 notti

Convenient location with walkable restaurants.

Convenient location with walkable restaurants.

8

Sierra

26 set 2025

·

Soggiorno di 4 notti

We didn’t drive but the parking lot was easily accessible with lots of lighting. You can walk to just about anything you’re in the mood for, so the hotel is in a great area for that. We went to the movies, ate at a handful of restaurants, went shopping, groceries, etc all on foot. The room was comfortable enough, about as expected. The bright lights outside made sleeping hard, we had to pin up extra sheets and our jackets to all the windows to try to block it out. Our door was really hard to open and close, we had to shoulder slam it open and shut every time, so I did feel bad for whoever was next to/ below us because it was not a quiet effort. Overall it was a good hotel for the price, easily the best combo of affordable/accessible in the area.

We didn’t drive but the parking lot was easily accessible with lots of lighting. You can walk to just about anything you’re in the mood for, so the hotel is in a great area for that. We went to the movies, ate at a handful of restaurants, went shopping, groceries, etc all on foot. The room was comfortable enough, about as expected. The bright lights outside made sleeping hard, we had to pin up extra sheets and our jackets to all the windows to try to block it out. Our door was really hard to open and close, we had to shoulder slam it open and shut every time, so I did feel bad for whoever was next to/ below us because it was not a quiet effort. Overall it was a good hotel for the price, easily the best combo of affordable/accessible in the area.

10

Shaun

27 ott 2023

·

Soggiorno di 5 notti

Motel was good value for money, parking was easy, good motorway links to areas around the Bay Area and beyond. No staff but virtual check in was fine, only downside no safe in property or no storage for bags with no late checkout

Motel was good value for money, parking was easy, good motorway links to areas around the Bay Area and beyond. No staff but virtual check in was fine, only downside no safe in property or no storage for bags with no late checkout

6

Maryfrances

4 ago 2025

·

Soggiorno di 4 notti

I booked this hotel because it was convenient to where I needed to be. I’m very familiar with the area and it appeared to have great reviews. Unfortunately there is no person on site you check in virtually. There is no staff on site that speaks English when you do find someone. There is no elevator. There are no ADA provisions. We had no one service our room the first day the second day there was no hot water. We had to work virtually to get moved to another room that was downstairs and had hot water unfortunately I will never stay here again, even though it is the most convenient to where I need to be

I booked this hotel because it was convenient to where I needed to be. I’m very familiar with the area and it appeared to have great reviews. Unfortunately there is no person on site you check in virtually. There is no staff on site that speaks English when you do find someone. There is no elevator. There are no ADA provisions. We had no one service our room the first day the second day there was no hot water. We had to work virtually to get moved to another room that was downstairs and had hot water unfortunately I will never stay here again, even though it is the most convenient to where I need to be

8

Sandra

18 apr 2025

·

Soggiorno di 1 notte

The stairs the take you to second floor has a bad smelling. And doesn’t look clean at all.

The stairs the take you to second floor has a bad smelling. And doesn’t look clean at all.

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Pulizia

Molti ospiti segnalano camere molto pulite e interni rinnovati, ma ci sono reclami ricorrenti riguardo a bagni o pavimenti sporchi, muffa e cattivi odori, e pulizie incostanti o infrequenti durante il soggiorno.

Recensioni degli ospiti correlate

10

Fred

20 apr 2025

·

Soggiorno di 1 notte

Excellent place to stay. Super clean and modern. Friendly staff and easy check in.

Excellent place to stay. Super clean and modern. Friendly staff and easy check in.

10

Adele

10 feb 2025

·

Soggiorno di 2 notti

Great clean place to stay.

Great clean place to stay.

2

Vanwa

4 mag 2025

·

Soggiorno di 2 notti

Dirty !!! Just dirty !!!! Dirty shower , hair everywhere , bugs flying , and dead bugs on the walls and ceilings , broken TV remote , TV would come on and off and scroll through channels by itself . (I believe remotes from other rooms coming through to my TV) staff barged in on us twice . Would knock and quickly type in code and try to open our room door ! Just unprofessional and dirty . I would like my money back

Dirty !!! Just dirty !!!! Dirty shower , hair everywhere , bugs flying , and dead bugs on the walls and ceilings , broken TV remote , TV would come on and off and scroll through channels by itself . (I believe remotes from other rooms coming through to my TV) staff barged in on us twice . Would knock and quickly type in code and try to open our room door ! Just unprofessional and dirty . I would like my money back

4

Michael

17 mar 2025

·

Soggiorno di 2 notti

The room was very poorly cleaned. Hair was all over the shower and the floors were very dirty.

The room was very poorly cleaned. Hair was all over the shower and the floors were very dirty.

10

Carlos

29 gen 2025

·

Soggiorno di 3 notti

We had a great stay. The bed super comfortable and the place is nice and clean. Free Parking!!

We had a great stay. The bed super comfortable and the place is nice and clean. Free Parking!!

8

Eric

9 set 2024

·

Soggiorno di 2 notti

This was a great alternative to spending a ton of money for a hotel in San Francisco. It's quite near two Caltrain stops that take you straight into downtown SF. The rooms were clean. The beds were comfortable. The air conditioner worked great. Although it's right on a major road, our room was really quite quiet. And there's lots of great food in downtown San Mateo. Good ratio of value to cost.

This was a great alternative to spending a ton of money for a hotel in San Francisco. It's quite near two Caltrain stops that take you straight into downtown SF. The rooms were clean. The beds were comfortable. The air conditioner worked great. Although it's right on a major road, our room was really quite quiet. And there's lots of great food in downtown San Mateo. Good ratio of value to cost.

4

Jorge

1 giu 2025

·

Soggiorno di 5 notti

Check in was easy. The girl at the front desk was polite and professsional. Honestly thats the only good thing about this place. When I entered the room I was immediately blasted in the face by the smell of a wet locker room. Like the inside of a pool locker room without the chlorine. 100% positive there is black mold in here. Black stuff around the shower, tile, and caulk. I wiped the corner of the shower with a tissue and thick black sludge came off. The only way this is possible is by not cleaning it for months at least. Had to leave the windows open to air it out, but the smell persisted because it was coming from the bathroom. After I took a shower on the first night the bathroom did not dry out at all. There are serious moisture issues going on and the fancy mirror lights and nice tile are not going to fix it. Im certain there will be issues in facility in the future regarding mold. The aesthetics are modern and updated but the decore is just a bandaid slapped over the deteriorating rooms. I was there for 5 nights. My room was only serviced one time. Beds are the squeaky and loud metal-framed type. Location is great which is why I stayed here. But the owner should really invest in a proper cleaning and actual remodel instead of slapping new tile and mirrors over water damage.

Check in was easy. The girl at the front desk was polite and professsional. Honestly thats the only good thing about this place. When I entered the room I was immediately blasted in the face by the smell of a wet locker room. Like the inside of a pool locker room without the chlorine. 100% positive there is black mold in here. Black stuff around the shower, tile, and caulk. I wiped the corner of the shower with a tissue and thick black sludge came off. The only way this is possible is by not cleaning it for months at least. Had to leave the windows open to air it out, but the smell persisted because it was coming from the bathroom. After I took a shower on the first night the bathroom did not dry out at all. There are serious moisture issues going on and the fancy mirror lights and nice tile are not going to fix it. Im certain there will be issues in facility in the future regarding mold. The aesthetics are modern and updated but the decore is just a bandaid slapped over the deteriorating rooms. I was there for 5 nights. My room was only serviced one time. Beds are the squeaky and loud metal-framed type. Location is great which is why I stayed here. But the owner should really invest in a proper cleaning and actual remodel instead of slapping new tile and mirrors over water damage.

2

Fangling

21 ago 2025

·

Soggiorno di 1 notte

The room is very dirty.

The room is very dirty.

4

Sandra

4 mag 2025

·

Soggiorno di 1 notte

I've stayed in this facility several times and this time it was not what it used to be. The paint on the walls was peeling, mold in the shower, holes in the ceiling, uneven floorboards, no desk area, no soap at the sink. There was garbage on the floor next to the cans and just overall didn't seem like the place was being kept up. Really disappointed.

I've stayed in this facility several times and this time it was not what it used to be. The paint on the walls was peeling, mold in the shower, holes in the ceiling, uneven floorboards, no desk area, no soap at the sink. There was garbage on the floor next to the cans and just overall didn't seem like the place was being kept up. Really disappointed.

8

Laura

6 nov 2025

·

Soggiorno di 2 notti

The room was spotless and service efficient. Well priced place and convenient location for visiting the San Mateo area. I suggest the property add a desk lamp to make working in that area a little easier. The staff are friendly and check in/out very easy. Would return here!

The room was spotless and service efficient. Well priced place and convenient location for visiting the San Mateo area. I suggest the property add a desk lamp to make working in that area a little easier. The staff are friendly and check in/out very easy. Would return here!

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Camere

Le camere sono moderne ma compatte, con TV di grandi dimensioni che si affidano ad app di streaming e illuminazione o persiane che possono lasciare le stanze luminose di notte. Il rumore proveniente dalle pareti sottili o dalla strada e il comfort variabile dei letti (compresi i telai scricchiolanti) sono aspetti comuni.

Recensioni degli ospiti correlate

4

Olga

10 mar 2024

·

Soggiorno di 1 notte

From the pictures I saw online , I thought I was gonna stay at a very nice place. The outdoor look like it was a futuristic, nice remodeled hotel . I didn’t get a good night sleep because of the framing that was on the bed. The metal frame would squeak every time I would move from side to side .

From the pictures I saw online , I thought I was gonna stay at a very nice place. The outdoor look like it was a futuristic, nice remodeled hotel . I didn’t get a good night sleep because of the framing that was on the bed. The metal frame would squeak every time I would move from side to side .

6

Melvin

23 set 2025

·

Soggiorno di 4 notti

The hand towel fixture was broken. Not enough hangers to hang up your clothes. No proper lighting fixtures. Only two reading stand lamps, so the room was very dark. No access to local TV channels.

The hand towel fixture was broken. Not enough hangers to hang up your clothes. No proper lighting fixtures. Only two reading stand lamps, so the room was very dark. No access to local TV channels.

8

Abraham

18 apr 2024

·

Soggiorno di 2 notti

Air conditioner was completely broken

Air conditioner was completely broken

6

Kelsey

6 apr 2025

·

Soggiorno di 3 notti

The walls are not soundproof; I could hear the TV in the room next to me and a party/gathering in the room beneath me. Turning on the wall unit fan helped a bit at night but not in the morning. Also the floor in my room could have used a good swiffer wetjet or something, and I would not recommend walking around barefoot before getting into bed lol. Otherwise the room is super secure and the check-in process was very smooth, and I really appreciated the convenience of having my room code, wifi password, and other necessary details in one email that I could reference anytime. The bed was also pretty comfy!

The walls are not soundproof; I could hear the TV in the room next to me and a party/gathering in the room beneath me. Turning on the wall unit fan helped a bit at night but not in the morning. Also the floor in my room could have used a good swiffer wetjet or something, and I would not recommend walking around barefoot before getting into bed lol. Otherwise the room is super secure and the check-in process was very smooth, and I really appreciated the convenience of having my room code, wifi password, and other necessary details in one email that I could reference anytime. The bed was also pretty comfy!

8

Jennifer

23 lug 2025

·

Soggiorno di 2 notti

The stay was fine. Bed was pretty comfortable and room is fine. But, the windows have no screens. Location is very good.

The stay was fine. Bed was pretty comfortable and room is fine. But, the windows have no screens. Location is very good.

6

Elsie

8 apr 2025

·

Soggiorno di 2 notti

Bed is terrible felt like I slept in the middle sinking in

Bed is terrible felt like I slept in the middle sinking in

6

Mark

19 ago 2024

·

Soggiorno di 2 notti

Check-in was done via a video call. Unfortunately the agent had a thick accent and the video stream was choppy, so it was difficult to understand him, so I had to ask him to repeat himself a few times. Room was pretty dark, only one overhead light and it was right over the door. Half the room was lit by small desk lights, that were not bright enough to read by. I was locked out of my room because the electronic keypad battery died. Without a live person onsite after dark I was stuck for 30 minutes unable to get into my room.

Check-in was done via a video call. Unfortunately the agent had a thick accent and the video stream was choppy, so it was difficult to understand him, so I had to ask him to repeat himself a few times. Room was pretty dark, only one overhead light and it was right over the door. Half the room was lit by small desk lights, that were not bright enough to read by. I was locked out of my room because the electronic keypad battery died. Without a live person onsite after dark I was stuck for 30 minutes unable to get into my room.

4

jose

7 set 2025

·

Soggiorno di 2 notti

Felt more like a motel from the entrance. Walls were very thin

Felt more like a motel from the entrance. Walls were very thin

8

Shannon

24 nov 2024

·

Soggiorno di 1 notte

Overall it wasn’t bad. The walls are a bit thin so you can hear everything outside and in neighboring rooms. Also our room did not have curtains, only plantation style shutters which let a lot of the light in from the lighted hallways.

Overall it wasn’t bad. The walls are a bit thin so you can hear everything outside and in neighboring rooms. Also our room did not have curtains, only plantation style shutters which let a lot of the light in from the lighted hallways.

8

david

25 mag 2025

·

Soggiorno di 1 notte

Jorge was amazing and made me feel welcomed. There is no broadcast television, you have to use your own streaming service, so that sucked. The bed needs some serious WD40 action, it squeeked loudly every time you move. The place is cute, clean and modern though.

Jorge was amazing and made me feel welcomed. There is no broadcast television, you have to use your own streaming service, so that sucked. The bed needs some serious WD40 action, it squeeked loudly every time you move. The place is cute, clean and modern though.

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Servizio

Il servizio è disomogeneo: alcuni elogiano il personale cordiale e disponibile e il check-in digitale senza problemi, mentre altri lamentano lunghe attese, problemi linguistici o tecnici e un supporto limitato in loco. Le pulizie vengono spesso effettuate solo su richiesta.

Recensioni degli ospiti correlate

10

Eddie Lee

18 ott 2023

·

Soggiorno di 7 notti

I was a bit nervous at first about virtual front desk but I found them very responsive polite delightful. The facility is updated. Well lit, quiet if you're off the road. The housekeeping staff is top notch. It feels safe.. No Frills just what I needed. Close to family and friends.

I was a bit nervous at first about virtual front desk but I found them very responsive polite delightful. The facility is updated. Well lit, quiet if you're off the road. The housekeeping staff is top notch. It feels safe.. No Frills just what I needed. Close to family and friends.

10

Todd

4 feb 2025

·

Soggiorno di 2 notti

Great no frills motel for business trip. Clean and comfortable, in room coffee pods. Virtual receptionist was very polite and got me checked in quickly. Will stay here again

Great no frills motel for business trip. Clean and comfortable, in room coffee pods. Virtual receptionist was very polite and got me checked in quickly. Will stay here again

10

Ashley

13 ott 2025

·

Soggiorno di 1 notte

Easy check in and friendly staff

Easy check in and friendly staff

2

James R

1 dic 2025

·

Soggiorno di 1 notte

It was AWFUL from check in to check out! DO NOT STAY HERE! The check in process was with AI gal in India! She was hard to understand. No one was onsite to speak with. Had a problem with the TV that didn’t work and they expected to charge us more money to move us to another room. We refused to pay more! Hotel was more than 3/4 empty! They finally agreed to have us move. We had to take all our stuff (we had tons as we were on the road for 3 weeks and I have a bad knee) back downstairs and back upstairs in another room in another building! We wasted almost 3 hours with arguing and finally moving! We asked to speak with someone and were told someone would be there around 11 or 12 the next day! Needless to say, we had to be on the road way before that

It was AWFUL from check in to check out! DO NOT STAY HERE! The check in process was with AI gal in India! She was hard to understand. No one was onsite to speak with. Had a problem with the TV that didn’t work and they expected to charge us more money to move us to another room. We refused to pay more! Hotel was more than 3/4 empty! They finally agreed to have us move. We had to take all our stuff (we had tons as we were on the road for 3 weeks and I have a bad knee) back downstairs and back upstairs in another room in another building! We wasted almost 3 hours with arguing and finally moving! We asked to speak with someone and were told someone would be there around 11 or 12 the next day! Needless to say, we had to be on the road way before that

2

RICHARD

21 apr 2025

·

Soggiorno di 1 notte

Nobody on site for this checkin. Had a video screen asking for my I.D. and credit card and the person had a foreign accent. I was not comfortable with the unusual arrangement and will never stay at this Hotel. We went to another normal hotel.

Nobody on site for this checkin. Had a video screen asking for my I.D. and credit card and the person had a foreign accent. I was not comfortable with the unusual arrangement and will never stay at this Hotel. We went to another normal hotel.

10

Revanth Varma

15 ago 2025

·

Soggiorno di 8 notti

Had a pleasant stay. The staff is very helpful

Had a pleasant stay. The staff is very helpful

4

Eric

13 lug 2025

·

Soggiorno di 3 notti

No toilet paper and no in person workers to get more from.

No toilet paper and no in person workers to get more from.

8

Jason Ken-Shun

7 gen 2025

·

Soggiorno di 2 notti

Check in is done remotely by staff located in South America. Check in counter was broke so it took over 2 hours to check in.

Check in is done remotely by staff located in South America. Check in counter was broke so it took over 2 hours to check in.

2

Daryl

12 nov 2025

·

Soggiorno di 2 notti

Absolutely the worst hotel check in experience I have ever had at this Clarion hotel. Upon arriving there was no one in the office checkin/reception area. Guests are supposed to use a screen “kiosk” which connected me with a lady in India. They had processed my payment but then experienced “technical problems” that went on and on and on … I requested a first floor room but she said their system showed there were none available… but I was actually there in person and it appeared there were several available. They continued to have “technical problems” so I asked the lady to simply refund my credit card payment and I’d find a different hotel. She said she wasn’t authorized to do that… only her manager… and the manager wasn’t available. I called Capital One while all of this was going on to flag the account transaction. Clarion did charge my account… has not refunded it… and now the whole dispute process will have to be played out. To not have a human being present at your hotel guest check in is ridiculous.

Absolutely the worst hotel check in experience I have ever had at this Clarion hotel. Upon arriving there was no one in the office checkin/reception area. Guests are supposed to use a screen “kiosk” which connected me with a lady in India. They had processed my payment but then experienced “technical problems” that went on and on and on … I requested a first floor room but she said their system showed there were none available… but I was actually there in person and it appeared there were several available. They continued to have “technical problems” so I asked the lady to simply refund my credit card payment and I’d find a different hotel. She said she wasn’t authorized to do that… only her manager… and the manager wasn’t available. I called Capital One while all of this was going on to flag the account transaction. Clarion did charge my account… has not refunded it… and now the whole dispute process will have to be played out. To not have a human being present at your hotel guest check in is ridiculous.

4

Grayson

19 gen 2025

·

Soggiorno di 1 notte

They need to have someone at the front desk at all times. There’s a virtual check-in terminal that takes you to someone overseas. They’re not helpful. Pretty long wait to check in. When an actual in-person human helped us out, things moved quicker. Probably a 20-30 min wait to check in and only 3 of us in the lobby

They need to have someone at the front desk at all times. There’s a virtual check-in terminal that takes you to someone overseas. They’re not helpful. Pretty long wait to check in. When an actual in-person human helped us out, things moved quicker. Probably a 20-30 min wait to check in and only 3 of us in the lobby

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Posizione

Base comoda vicino alle autostrade, ai mezzi pubblici e a molti ristoranti; utile per raggiungere l'aeroporto SFO. Alcuni ospiti segnalano rumore proveniente dalla strada o dall'aeroporto e una zona circostante non particolarmente attraente.

Recensioni degli ospiti correlate

8

Mary Anne

21 set 2023

·

Soggiorno di 1 notte

If you are looking for a convenient stay before you fly out of SFO on an early flight, this hotel is perfect. SFO is a 15-20 minute drive away. The hotel has motel style rooms but it is super modern, clean and very comfortable. The access code room entry is easy and convenient. We never saw any staff. If you stay there, don't plan on an easy restaurant search. You will have to drive to get anywhere and the road is very busy. Definitely eat first or bring dinner back to your room. Although the road is super busy, the room we had was well set back from the road and so it was very quiet. We would definitely stay here again as a night-before-flying-out stay.

If you are looking for a convenient stay before you fly out of SFO on an early flight, this hotel is perfect. SFO is a 15-20 minute drive away. The hotel has motel style rooms but it is super modern, clean and very comfortable. The access code room entry is easy and convenient. We never saw any staff. If you stay there, don't plan on an easy restaurant search. You will have to drive to get anywhere and the road is very busy. Definitely eat first or bring dinner back to your room. Although the road is super busy, the room we had was well set back from the road and so it was very quiet. We would definitely stay here again as a night-before-flying-out stay.

8

Eric

9 set 2024

·

Soggiorno di 2 notti

This was a great alternative to spending a ton of money for a hotel in San Francisco. It's quite near two Caltrain stops that take you straight into downtown SF. The rooms were clean. The beds were comfortable. The air conditioner worked great. Although it's right on a major road, our room was really quite quiet. And there's lots of great food in downtown San Mateo. Good ratio of value to cost.

This was a great alternative to spending a ton of money for a hotel in San Francisco. It's quite near two Caltrain stops that take you straight into downtown SF. The rooms were clean. The beds were comfortable. The air conditioner worked great. Although it's right on a major road, our room was really quite quiet. And there's lots of great food in downtown San Mateo. Good ratio of value to cost.

10

Maria

23 gen 2025

·

Soggiorno di 1 notte

Excellent location, restaurants close by, small property, very convenient, and friendly staff.

Excellent location, restaurants close by, small property, very convenient, and friendly staff.

10

Kenji

1 mar 2025

·

Soggiorno di 2 notti

Reasonable price with convenient location.

Reasonable price with convenient location.

8

Bryan

5 mag 2025

·

Soggiorno di 5 notti

Convenient location with walkable restaurants.

Convenient location with walkable restaurants.

8

Toni

26 apr 2024

·

Soggiorno di 1 notte

Facilities were ok the area around hotel was not so great.

Facilities were ok the area around hotel was not so great.

8

Sierra

26 set 2025

·

Soggiorno di 4 notti

We didn’t drive but the parking lot was easily accessible with lots of lighting. You can walk to just about anything you’re in the mood for, so the hotel is in a great area for that. We went to the movies, ate at a handful of restaurants, went shopping, groceries, etc all on foot. The room was comfortable enough, about as expected. The bright lights outside made sleeping hard, we had to pin up extra sheets and our jackets to all the windows to try to block it out. Our door was really hard to open and close, we had to shoulder slam it open and shut every time, so I did feel bad for whoever was next to/ below us because it was not a quiet effort. Overall it was a good hotel for the price, easily the best combo of affordable/accessible in the area.

We didn’t drive but the parking lot was easily accessible with lots of lighting. You can walk to just about anything you’re in the mood for, so the hotel is in a great area for that. We went to the movies, ate at a handful of restaurants, went shopping, groceries, etc all on foot. The room was comfortable enough, about as expected. The bright lights outside made sleeping hard, we had to pin up extra sheets and our jackets to all the windows to try to block it out. Our door was really hard to open and close, we had to shoulder slam it open and shut every time, so I did feel bad for whoever was next to/ below us because it was not a quiet effort. Overall it was a good hotel for the price, easily the best combo of affordable/accessible in the area.

10

Michelle

26 gen 2024

·

Soggiorno di 1 notte

Hotel was great but unsafe neighborhood

Hotel was great but unsafe neighborhood

8

Christopher

6 apr 2025

·

Soggiorno di 2 notti

Nice spot in San Mateo if you need a quick layover. Jack’s is a great restaurant and is walkable

Nice spot in San Mateo if you need a quick layover. Jack’s is a great restaurant and is walkable

8

Emmett

5 ago 2024

·

Soggiorno di 6 notti

The Catrina Hotel is a good option for visiting the Bay Area and Silicon Valley. Close to major freeways, immediate neighbourhood is alright, and a large mall is nearby. The rooms are generally fine however our bathroom window had considerable mold and faced the alley/parking lot of the business next door, which led to some late night and early morning noise. Other than that, no complaints.

The Catrina Hotel is a good option for visiting the Bay Area and Silicon Valley. Close to major freeways, immediate neighbourhood is alright, and a large mall is nearby. The rooms are generally fine however our bathroom window had considerable mold and faced the alley/parking lot of the business next door, which led to some late night and early morning noise. Other than that, no complaints.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ristorazione

Non sono presenti ristoranti o colazione in loco; gli ospiti si affidano generalmente ai ristoranti e alle caffetterie nelle vicinanze. Occasionalmente vengono menzionati spuntini o caffè.

Recensioni degli ospiti correlate

8

James

15 giu 2025

·

Soggiorno di 1 notte

Overall, good hotel. Wish they had EV charging. No breakfast. Rooms were average size, well appointed with nice bathroom. Would stay here again.

Overall, good hotel. Wish they had EV charging. No breakfast. Rooms were average size, well appointed with nice bathroom. Would stay here again.

8

Tim

26 lug 2025

·

Soggiorno di 2 notti

Really exceeded expectations here. Traditional motel that has been superbly updated and renovated. OK, so it’s expectation management, but it convenient, v comfortable and spacious. No food options, but plenty nearby. Would use again and recommended

Really exceeded expectations here. Traditional motel that has been superbly updated and renovated. OK, so it’s expectation management, but it convenient, v comfortable and spacious. No food options, but plenty nearby. Would use again and recommended

8

Mary Anne

21 set 2023

·

Soggiorno di 1 notte

If you are looking for a convenient stay before you fly out of SFO on an early flight, this hotel is perfect. SFO is a 15-20 minute drive away. The hotel has motel style rooms but it is super modern, clean and very comfortable. The access code room entry is easy and convenient. We never saw any staff. If you stay there, don't plan on an easy restaurant search. You will have to drive to get anywhere and the road is very busy. Definitely eat first or bring dinner back to your room. Although the road is super busy, the room we had was well set back from the road and so it was very quiet. We would definitely stay here again as a night-before-flying-out stay.

If you are looking for a convenient stay before you fly out of SFO on an early flight, this hotel is perfect. SFO is a 15-20 minute drive away. The hotel has motel style rooms but it is super modern, clean and very comfortable. The access code room entry is easy and convenient. We never saw any staff. If you stay there, don't plan on an easy restaurant search. You will have to drive to get anywhere and the road is very busy. Definitely eat first or bring dinner back to your room. Although the road is super busy, the room we had was well set back from the road and so it was very quiet. We would definitely stay here again as a night-before-flying-out stay.

8

Catherine

26 giu 2025

·

Soggiorno di 2 notti

I have stayed at Catrina several times, and it is my go-to when visiting family nearby. It’s clean and modern and affordable. The location works well for me, and there’s a ghost kitchen nearby to pickup takeout, or Heidi’s Pies for some good old-fashioned comfort food with lovely human interaction. If you can deal with the virtual front desk (they’re helpful and friendly!) it’s a good place to stay. As a tea drinker, I really appreciate the electric kettle.

I have stayed at Catrina several times, and it is my go-to when visiting family nearby. It’s clean and modern and affordable. The location works well for me, and there’s a ghost kitchen nearby to pickup takeout, or Heidi’s Pies for some good old-fashioned comfort food with lovely human interaction. If you can deal with the virtual front desk (they’re helpful and friendly!) it’s a good place to stay. As a tea drinker, I really appreciate the electric kettle.

8

Glenn

6 ago 2025

·

Soggiorno di 3 notti

Bed was very comfortable. Hot water tea kettle didn’t work. Keurig also didn’t work. Would have liked 2 chairs. Small donuts were good in the morning.

Bed was very comfortable. Hot water tea kettle didn’t work. Keurig also didn’t work. Would have liked 2 chairs. Small donuts were good in the morning.

8

Eric

9 set 2024

·

Soggiorno di 2 notti

This was a great alternative to spending a ton of money for a hotel in San Francisco. It's quite near two Caltrain stops that take you straight into downtown SF. The rooms were clean. The beds were comfortable. The air conditioner worked great. Although it's right on a major road, our room was really quite quiet. And there's lots of great food in downtown San Mateo. Good ratio of value to cost.

This was a great alternative to spending a ton of money for a hotel in San Francisco. It's quite near two Caltrain stops that take you straight into downtown SF. The rooms were clean. The beds were comfortable. The air conditioner worked great. Although it's right on a major road, our room was really quite quiet. And there's lots of great food in downtown San Mateo. Good ratio of value to cost.

8

Bryan

5 mag 2025

·

Soggiorno di 5 notti

Convenient location with walkable restaurants.

Convenient location with walkable restaurants.

10

Stephanie

9 ago 2024

·

Soggiorno di 1 notte

The staff was nice and the room was clean and tastefully renovated. There is on site parking. In fact I was able to back into a spot right in front of my door. The hotel is within walking distance to a lot of restaurants, too. I’ll be staying again.

The staff was nice and the room was clean and tastefully renovated. There is on site parking. In fact I was able to back into a spot right in front of my door. The hotel is within walking distance to a lot of restaurants, too. I’ll be staying again.

10

Catherine

27 giu 2025

·

Soggiorno di 1 notte

I’ve stayed at the Catrina several times while visiting family in the area. It’s clean, comfortable, affordable and convenient. Checking in, with someone on video is a wee bit dystopian, but it works. I recommend grabbing a bite act Heidi’s Pies nearby for some good old fashioned human interaction

I’ve stayed at the Catrina several times while visiting family in the area. It’s clean, comfortable, affordable and convenient. Checking in, with someone on video is a wee bit dystopian, but it works. I recommend grabbing a bite act Heidi’s Pies nearby for some good old fashioned human interaction

8

Sierra

26 set 2025

·

Soggiorno di 4 notti

We didn’t drive but the parking lot was easily accessible with lots of lighting. You can walk to just about anything you’re in the mood for, so the hotel is in a great area for that. We went to the movies, ate at a handful of restaurants, went shopping, groceries, etc all on foot. The room was comfortable enough, about as expected. The bright lights outside made sleeping hard, we had to pin up extra sheets and our jackets to all the windows to try to block it out. Our door was really hard to open and close, we had to shoulder slam it open and shut every time, so I did feel bad for whoever was next to/ below us because it was not a quiet effort. Overall it was a good hotel for the price, easily the best combo of affordable/accessible in the area.

We didn’t drive but the parking lot was easily accessible with lots of lighting. You can walk to just about anything you’re in the mood for, so the hotel is in a great area for that. We went to the movies, ate at a handful of restaurants, went shopping, groceries, etc all on foot. The room was comfortable enough, about as expected. The bright lights outside made sleeping hard, we had to pin up extra sheets and our jackets to all the windows to try to block it out. Our door was really hard to open and close, we had to shoulder slam it open and shut every time, so I did feel bad for whoever was next to/ below us because it was not a quiet effort. Overall it was a good hotel for the price, easily the best combo of affordable/accessible in the area.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

8

Carolyn

3 settimane fa

·

Soggiorno di 1 notte

It was good value for the price. We had a room where the shutter on one section was broken and they gave us tape to fix it. Also, the ice machine did not work. But the bed was comfortable and on-site staff was very nice. The check-in person was a bit hard to understand. We would stay there again.

It was good value for the price. We had a room where the shutter on one section was broken and they gave us tape to fix it. Also, the ice machine did not work. But the bed was comfortable and on-site staff was very nice. The check-in person was a bit hard to understand. We would stay there again.

4

Kristen

3 settimane fa

·

Soggiorno di 1 notte

Beware of room 120 - broken A/C, fridge ajar, sink faucet you can hardly use, and the window that does not lock with a broken screen (looked like the room had been broken into previously). As a solo female traveler when I realized the window did not lock (looked after the ac was not cooling the room down at all) the screen was barely hanging in there. Went to the office to move to another room due to safety, was told a couple times there was no vacancy….which was interesting since 2/3 of the parking lot was empty. Was told the manager would be on site the next day to discuss the broken window, I asked for a full refund and that I would go elsewhere as I did not feel safe sleeping in a ground level room with a broken window that does not lock, funny how asking for a refund an open room magically appeared! Minus that experience the place is okay. Paper thin walls, full size beds disguised as queen beds, no thrills no frills, just a place to sleep and head out. No hair conditioner as part of “full shower amenities” so bring hair conditioner as the shampoo and body are the same exact soaps.

Beware of room 120 - broken A/C, fridge ajar, sink faucet you can hardly use, and the window that does not lock with a broken screen (looked like the room had been broken into previously). As a solo female traveler when I realized the window did not lock (looked after the ac was not cooling the room down at all) the screen was barely hanging in there. Went to the office to move to another room due to safety, was told a couple times there was no vacancy….which was interesting since 2/3 of the parking lot was empty. Was told the manager would be on site the next day to discuss the broken window, I asked for a full refund and that I would go elsewhere as I did not feel safe sleeping in a ground level room with a broken window that does not lock, funny how asking for a refund an open room magically appeared! Minus that experience the place is okay. Paper thin walls, full size beds disguised as queen beds, no thrills no frills, just a place to sleep and head out. No hair conditioner as part of “full shower amenities” so bring hair conditioner as the shampoo and body are the same exact soaps.

8

Esther

3 settimane fa

·

Soggiorno di 14 notti

Basic but had everything you needed staff very helpful clean room plenty of towels

Basic but had everything you needed staff very helpful clean room plenty of towels

10

Juan

27 set 2026

·

Soggiorno di 2 notti

Staff is very friendly and helpful!

Staff is very friendly and helpful!

4

Gerta

22 set 2026

·

Soggiorno di 1 notte

First none of the lovely decoration in the picture are present. There is nobody in the office only a computer kiosk with an image of a person. The person talks to you with a very heavy accent ( was under titled so one read along to understand instructions) . Second , the room we were assigned was flooding from a plumbing issue in the bathroom. (which apparently was know to the computer host, but forgotten) . Third, the room we were then assigned shared a parking space with tree other rooms. Luckily we didn't have to leave till the next day .

First none of the lovely decoration in the picture are present. There is nobody in the office only a computer kiosk with an image of a person. The person talks to you with a very heavy accent ( was under titled so one read along to understand instructions) . Second , the room we were assigned was flooding from a plumbing issue in the bathroom. (which apparently was know to the computer host, but forgotten) . Third, the room we were then assigned shared a parking space with tree other rooms. Luckily we didn't have to leave till the next day .

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 22:00

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

ottobre 2026

novembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-10-30: 105.79079212265015USD
2026-10-31: 105.79079212265015USD
2026-11-01: 97.43565USD
2026-11-02: 119.18932358589173USD
2026-11-03: 122.07455USD
2026-11-04: 122.07455USD
2026-11-05: 111.95681444892884USD
2026-11-06: 95.90967198448182USD
2026-11-07: 95.93693761291505USD
2026-11-08: 95.92798293457031USD
2026-11-09: 104.68255668754577USD
2026-11-10: 106.87402623252869USD
2026-11-11: 105.62734360923767USD
2026-11-12: 114.55684119338989USD
2026-11-13: 104.68255668754577USD
2026-11-14: 95.93693761291505USD
2026-11-15: 104.73675470733643USD
2026-11-16: 110.46422849731445USD
2026-11-17: 115.30879492721557USD
2026-11-18: 107.39590112686157USD
2026-11-19: 122.43995727043152USD
2026-11-20: 110.47574653778076USD
2026-11-21: 117.42192812576295USD
2026-11-22: 107.39590112686157USD
2026-11-23: 95.93693761291505USD
2026-11-24: 107.39590112686157USD
2026-11-25: 105.62734360923767USD
2026-11-26: 105.62734360923767USD
2026-11-27: 107.39590112686157USD
2026-11-28: 107.39590112686157USD
2026-11-29: 113.32077088928223USD
2026-11-30: 108.42914967536926USD
2026-12-01: 118.42553566360473USD
2026-12-02: 111.7895465259552USD
2026-12-03: 118.42553566360473USD
2026-12-04: 111.92281572265625USD
2026-12-05: 112.07202903175354USD
2026-12-06: 103.4558682888031USD
2026-12-07: 134.48323917999267USD
2026-12-08: 158.16786781845093USD
2026-12-09: 158.16786781845093USD
2026-12-10: 136.57074730186463USD
2026-12-11: 106.92002149353027USD
2026-12-12: 113.40750651893616USD
2026-12-13: 101.9840028476715USD
2026-12-14: 126.49721265830993USD
2026-12-15: 132.66965193443298USD
2026-12-16: 139.50126832466125USD
2026-12-17: 127.71929554977417USD
2026-12-18: 108.42914967536926USD
2026-12-19: 113.40750651893616USD
2026-12-20: 106.87462435035705USD
2026-12-21: 128.32442844581604USD
2026-12-22: 121.59508165969848USD
2026-12-23: 130.923652003479USD
2026-12-24: 123.35113851470948USD
2026-12-25: 111.2509585105896USD
2026-12-26: 101.9840028476715USD
2026-12-27: 103.4558682888031USD
2026-12-28: 129.82890839767455USD
2026-12-29: 121.58485384483338USD
2026-12-30: 129.82890839767455USD

Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Gli ospiti possono richiedere assistenza alla reception virtuale.Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Questo hotel dispone di una reception virtuale che offre assistenza agli ospiti 24 ore su 24 tramite SMS o telefono.

Il check-in deve essere effettuato da una persona con almeno 21 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
La struttura è dotata di un estintore antincendio
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Per accordarsi per il soggiorno di animali domestici, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione. Gli animali sono ammessi a pagamento; le tariffe sono indicate nella relativa sezione.

Supplemento per animali domestici: 35 USD ad animale, a notte
Non vengono richiesti supplementi per gli animali di servizio
Il check-in anticipato è a pagamento e soggetto a disponibilità
Il check-out posticipato è a pagamento e soggetto a disponibilità

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.