Jardín by Bernalo Hotels

The only thing will be to have better condition for hot water. I tried to followed the receptionist instructions and it did not work.

The staff were fabulous. Lots of accommodations made for us. Location is great but kind of noisy.

Very nice staff Great location

The property is beautiful and traditional. This location is close to everything you need. However, I do have 1 concern. I paid for a Superior Room which details show a large room with balcony and 1 double bed. Upon arrival, check in was easy and the receptionist was friendly. However, I was not given the room I paid for. I was given a much smaller room on the main floor in the rear of the building that looks like a standard room. I informed the receptionist about my concern and I was told that the main rooms upstairs were sold out for the day. So do I get a partial refund if I was given a room that costs less than what I paid for?

This is the most beautiful hotel I've ever stayed in. Perfect location! It's a little loud because it's on the town plaza, but that made for great people watching on the balcony. Very simple, rugged spot but the view and decor made the three hour bus ride worth it. Also the staff had great recs for things to do (we went horse back riding!) and it was nice to be so close to all the bars and restaurants in the square.