Name: Hotel & Suites en Cuenca, Venue Batán
Address: AV 12 DE ABRIL GUAYAS, Cuenca, Ecuador, Cuenca, Azuay, Ecuador
Rating: 8.88

Guest reviews

8.9

Fabulous

Based on 54 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Venue Batán Hotel & Suites, guests consistently highlight friendly, professional staff, very clean, modern, and spacious rooms—many with calming river views—and a convenient, peaceful location near Cuenca’s historic center, alongside generally well-liked breakfasts and good value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Osei

Dec 17, 2024

·

Stayed 1 night

My stay was great. But I was surprised when I booked 2 rooms, I had to pay for an extra person. I assumed since I booked 2 rooms, the 4 members of my family and baby can stay comfortably in the rooms. But, being forced to pay for 1 member of my family was a surprise. Can you clarify why that was?

10

Hugo G

Sep 20, 2024

·

Stayed 1 night

Was an amazing site to stay. The rooms was very comfortable..! Great Hotel. I recommend

10

John

Aug 21, 2024

·

Stayed 1 night

The staff was friendly and professional.

8

Francisco

Jun 30, 2024

·

Stayed 2 nights

Nice hotel for big families

8

Bonnie

Jan 23, 2024

·

Stayed 3 nights

Clean hotel, with a sufficient breakfast. Our room was quite large with a little kitchenette and sitting area. Unfortunately the kitchens are not stock with any utensils, kitchen ware, or a coffee pot. Location was good, a short walk to the historic centre with great restaurants. For the price a good hotel to stay for a few nights

AV 12 DE ABRIL GUAYAS, Cuenca, Ecuador

Location

A stay at Venue Batán Hotel & Suites places you in the heart of Cuenca, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 0.5 mi (0.9 km) from Museum of Modern Art and 0.8 mi (1.2 km) from Casa de los Arcos Art Museum.

University of Cuenca's Orchid Garden(0.3 miles)

Museum of Extreme Art(0.4 miles)

Iglesia San Sebastián(0.4 miles)

Casa de los Arcos Art Museum(0.4 miles)

Museum of Modern Art(0.5 miles)

Sombrero Museum(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site for guests.

A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee of USD 25, subject to availability.

A roundtrip airport shuttle is provided for a surcharge of USD 27.20 per vehicle, with a maximum occupancy of 4. This service is available 24 hours.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is located in the heart of Cuenca, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. It is approximately 0.5 mi from the Museum of Modern Art and 0.8 mi from Casa de los Arcos Art Museum.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of USD 25 per night, and advance request or confirmation is required.

Hotel & Suites en Cuenca, Venue Batán

Amenities

Property description

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