A rather poor experience at this hotel. Let me start with saying the staff are truly phenomenal! They arranged early morning taxi to airport for us, spoke good English and were very welcoming. They answered all of my WhatsApp messages very quickly and assisted me with my many questions regarding laundry, amenities, etc. However, the hotel building itself needs some improvement. The water pressure was almost non existent in the sink and the wifi “connected” to our phones but didn’t actually work. When it did work, it was SO slow it wasn’t even worth using. The staff offered assistance but there was nothing they could do, they need to upgrade the wifi. Surrounding area was relatively quiet at night aside from the occasional street noise. There is a party bar next door that can get loud but they turned the music off around 10pm when we were there. About 10 minute walk to main square, food, shops, etc. Air conditioning was great but took about an hour+ to cool the room down
A rather poor experience at this hotel. Let me start with saying the staff are truly phenomenal! They arranged early morning taxi to airport for us, spoke good English and were very welcoming. They answered all of my WhatsApp messages very quickly and assisted me with my many questions regarding laundry, amenities, etc. However, the hotel building itself needs some improvement. The water pressure was almost non existent in the sink and the wifi “connected” to our phones but didn’t actually work. When it did work, it was SO slow it wasn’t even worth using. The staff offered assistance but there was nothing they could do, they need to upgrade the wifi. Surrounding area was relatively quiet at night aside from the occasional street noise. There is a party bar next door that can get loud but they turned the music off around 10pm when we were there. About 10 minute walk to main square, food, shops, etc. Air conditioning was great but took about an hour+ to cool the room down
