Koi Resort Saint Kitts, Curio Collection by Hilton

Séjour pour affaires. L’hôtel mérite un check-up du point de vue de la climatisation qui est atrocement bruyante. Malgré avoir obtenu un changement de chambre pour une nuit, le retour dans ma chambre pour la seconde nuit n’était pas pour un mieux. Bref. Pas d’eau dans les mini-bars (vides) et l’achat d’une pâte à dentifrice 15 USD m’a surprise au moment du check-out (Eh oui, les prix n’étaient pas affichés). Enfin le service de navette, malgré la gentillesse du personnel, je trouve irrespectueux de faire voyager le client dans des voitures à même de rendre l’âme sur la route. Bref, à part le staff, le management et la gestion du produit est à revoir.

* avoir été obligé de chambre car porte ne fonctionnait pas, problème d’eau chaude avec service très le r pour résoudre les problèmes * juste le bar etait ouvert

NOT a "Resort" in the least and should not define or advertise themselves that way...that would be my biggest takeaway. Staff was fine with a few key people that were excellent. Some big issues for me at this place though were as I mentioned, that this place should absolutely not refer to itself as a "Resort." There are certain and various expectations that an establishment must meet to define itself as a "resort" and Koi doesn't meet any of them as far as I'm concerned. This term is extremely misleading and NOT the case at all...It's a Hotel with an outdoor pool, that's it. Even the beach that you're on is not accommodating for lying on or swimming, but that is what it is cause you're on the "Atlantic side", not the Caribbean Sea side of the country...key fact that I failed to consider. The restaurant was decent, but definitely seemed pricey to me and after a few nights it can get pretty limited. On the plus side, I will give credit to the rooms themselves. I thought the actual room was easily the best feature of the stay. The extreme spaciousness, balcony, and overall layout of the bathtub and shower with the optional window in between those areas were all very nice. Decent amount of choices on the TV there as well. I did also appreciate and like the fact that they provided at Daily Shuttle at 11 for the guests to one of 3 locations; being between Frigate Bay, Carambola Beach Club, and Shipwreck Beach. I personally liked the down & dirty vibe at Shipwreck the most.

The view was great. The food was fantastic

Clean room and pleasant staff