The Sens Cancun By Oasis

This place is horrible. The worse part was the good and how loud it was. I did not eat there once it was so gross. Dont book there is so many more options that are priced better. Run

We are a family of 6 and decided to try this one out for first time. Mind you we travel to Mexico yearly on vacation and have stayed at multiple resorts throughout the years. This one is by far the worst. The beach is dirty, water smells like gas from the near by marina and consistent yachts and jet skies taking off. The beach chairs are non existent unless you get there before 8am. You will find yourself feeling like sardine in a can. Overcrowded, people smoking on every corner, you basically reak of smoke and gas the entire stay. The restaurant and lobby reak of smoke as well. You can't enjoy the ocean breeze because it's practically non-existent. The beach view is ok only if you have a suite in the center of the building. The rooms are covered in mold and so is the bathroom. The walls are paper thin and you can barely get any rest. Morning expect loud noises starting at 6am and night all the way to 2am. Elevators are super small and packed. Have to consistently wait. We took the stairs from the 8th floor and it was much quicker. We stayed for 3 nights and wanted to leave after the 1st. The restaurants are mediocre at best and don't get me started on the long lines. If you don't get waiting at 5pm to be one of the first in line, good luck getting to eat when the restaurant opens at 6pm. The Asian restaurant maki taco was terrible and I mean terrible. Sushi, far from it. Waste of time waiting in line for. Oh and food poisoning!!! The sports bar is filthy. Run away!!!!

Room was nice and clean. Hallways were beautiful. Grounds were clean. Food in buffets werent always hot enough. There were no microwaves in rooms and no room service which was a big downfall with children.

Staff was amazing, they were kind and helpfull. Room need maintenance, wall paint is falling down. Shower doors need fixed

Food situation was terrible. You either had to wait in line for an hour or eat at bites or hacienda which gave almost my entire group of 15 food poisoning. The food itself was bad. Staff is pretty rude. Towel guy wouldn’t take towels at the end of the day because they had a policy that the couldn’t take towels back after 6 (it was 6:15), so what the hell are we supposed to do if it were our last night? The layout of the hotel is cramped and the rooms are dated. The hotel is slowly falling apart and on our last morning two elevators broke down and we were on the 7th floor and had to take the stairs. This place is terrible. The beach was half decent though and there were two restaurants, cocoa and miramar that weren’t bad for lunch, otherwise this would be 1 star.