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Novotel Puerto Montt

US$ 81

/noite

Média para setembro

Novotel Puerto Montt - Image 1

Novotel Puerto Montt - Quarto

Novotel Puerto Montt - Quarto

Novotel Puerto Montt - Receção

Novotel Puerto Montt - Restaurante

Preços para Novotel Puerto Montt

Selecione datas para ver preços e disponibilidade

US$ 81

/noite

Média para setembro

Preços médios mensais

Em Novotel Puerto Montt, o preço por noite é, em média, US$ 80 no mês mais barato (junho) e US$ 134 no mês mais caro (fevereiro), com base nos últimos 12 meses.

Preço médio por noite em Novotel Puerto Montt por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 120
fevereiro	US$ 134
março	US$ 113
abril	US$ 91
maio	US$ 95
junho	US$ 80
julho	US$ 89
agosto	US$ 83
setembro	US$ 81
outubro	US$ 99
novembro	US$ 99
dezembro	US$ 88

Mais caro: fevereiro (aprox. US$ 134)

Mais barato: junho (aprox. US$ 80)

Sobre este alojamento

Se procura lazer e entretenimento, poderá contar com Sauna e uma sala de fitness.

Localização

Juan Soler Manfredini 81 Los Lagos, Puerto Montt, Chile

Mall Paseo Costanera (0.1 milhas)

Museo Antonio Felmer (0.2 milhas)

Casa del Arte Diego Rivera (0.3 milhas)

Cais (0.3 milhas)

Plaza de Armas (0.3 milhas)

Catedral de Puerto Montt (0.4 milhas)

Mais informações sobre a localização

Opções de quartos

7

Quarto Superior, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Banheira

1

Quarto Superior, 1 cama king-size, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Banheira

6

Quarto Standard, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Banheira

1

Quarto Standard, 2 camas de casal (City Side)

Detalhes do quarto

2 Camas De Casal

Dormidas 2

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Banheira

5

Quarto Superior, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 2

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Banheira

5

Quarto Standard, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 2

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Banheira

Avaliações dos hóspedes sobre Novotel Puerto Montt

8.6

Fabuloso

Com base em 249 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Novotel Puerto Montt, viajantes destacam a localização central, à beira-mar e próxima ao shopping, com amplas vistas da baía, quartos espaçosos e confortáveis, e uma equipe geralmente atenciosa. As críticas frequentes, porém, mencionam áreas desatualizadas, problemas de manutenção e falhas no controle de temperatura, dificuldades com o estacionamento e um café da manhã lotado e inconsistente.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Novotel Puerto Montt, viajantes destacam a localização central, à beira-mar e próxima ao shopping, com amplas vistas da baía, quartos espaçosos e confortáveis, e uma equipe geralmente atenciosa. As críticas frequentes, porém, mencionam áreas desatualizadas, problemas de manutenção e falhas no controle de temperatura, dificuldades com o estacionamento e um café da manhã lotado e inconsistente.

Vários hóspedes apontam a logística peculiar do edifício, como a recepção em um andar superior e portas de entrada controladas. Há também relatos de Wi-Fi instável e opções limitadas de restaurantes no local, além do café da manhã. No geral, espere uma estadia conveniente e com foco na vista, com fortes benefícios de localização, mas instalações irregulares.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O acesso direto ao shopping anexo e o estacionamento no local são convenientes, mas muitos hóspedes acharam a garagem confusa ou demorada, especialmente à noite ou nas primeiras horas da manhã. A disposição do edifício e a entrada (por exemplo, a recepção em um andar superior) podem ser desconfortáveis.

Avaliações dos hóspedes relacionadas

10

Lynda Karen

22 de jul. de 2024

·

A estadia foi de 1 noite

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

4

Carolina

18 de dez. de 2024

·

A estadia foi de 1 noite

Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property

Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property

4

wilson

17 de set. de 2023

·

A estadia foi de 1 noite

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

8

John

16 de mar. de 2025

·

A estadia foi de 1 noite

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....

10

Luis

23 de mar. de 2025

·

A estadia foi de 6 noites

La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt

La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt

8

Dean

28 de fev. de 2024

·

A estadia foi de 4 noites

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

10

julie

4 de mar. de 2024

·

A estadia foi de 2 noites

Nice hotel with ocean view. Attatched to a great new mall.

Nice hotel with ocean view. Attatched to a great new mall.

10

Eugenia

11 de mai. de 2025

·

A estadia foi de 4 noites

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

8

Heinrich

16 de jan. de 2024

·

A estadia foi de 1 noite

Hotel passt, personal freundlich, Zimmer entsprechend der Kategorie. Einzuget nachteil: die Tiefgarage ist morgens offiziell erst ab 6.30h geöffnet, vorher auszuführen ist schwierig, allerdings gibt es Waiter die helfen, dauert aber dennoch 30min. Planen Sie dies ein, wenn Sie zum Flughafen fahren müssen.

Hotel passt, personal freundlich, Zimmer entsprechend der Kategorie. Einzuget nachteil: die Tiefgarage ist morgens offiziell erst ab 6.30h geöffnet, vorher auszuführen ist schwierig, allerdings gibt es Waiter die helfen, dauert aber dennoch 30min. Planen Sie dies ein, wenn Sie zum Flughafen fahren müssen.

6

Cynthia

19 de jan. de 2026

·

A estadia foi de 1 noite

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e banheiros são geralmente limpos, com várias menções a espaços impecáveis e boa arrumação. Alguns observam carpetes desgastados ou serviço faltante, então os padrões podem ser inconsistentes.

Avaliações dos hóspedes relacionadas

8

Cristins E

28 de fev. de 2026

·

A estadia foi de 1 noite

Se olvidaron de venir a asear el cuarto

Se olvidaron de venir a asear el cuarto

8

Marcos

1 de fev. de 2023

·

A estadia foi de 1 noite

Deberían mejorar un poco más la limpieza, al igual que el WIFI. Personal excelente atención.

Deberían mejorar un poco más la limpieza, al igual que el WIFI. Personal excelente atención.

4

wilson

17 de set. de 2023

·

A estadia foi de 1 noite

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

10

Nelba

22 de nov. de 2025

·

A estadia foi de 1 noite

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

10

Maria

17 de nov. de 2025

·

A estadia foi de 1 noite

Clean room. Spectacular view

Clean room. Spectacular view

10

Javier Ignacio

17 de jul. de 2024

·

A estadia foi de 3 noites

Excelente habitación, muy cómoda y de buen tamaño. Baños limpios y en muy buen estado. La cortina de baño antigua, debiera ser cambiada. Vista al mar y a la bahía extraordinaria. La habitación cuenta con ventanal de pared a pared.

Excelente habitación, muy cómoda y de buen tamaño. Baños limpios y en muy buen estado. La cortina de baño antigua, debiera ser cambiada. Vista al mar y a la bahía extraordinaria. La habitación cuenta con ventanal de pared a pared.

10

claudio

27 de abr. de 2023

·

A estadia foi de 1 noite

Excelente, cuartos limpios, buena vista, buena atencion

Excelente, cuartos limpios, buena vista, buena atencion

10

Eugenia

11 de mai. de 2025

·

A estadia foi de 4 noites

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

6

Cynthia

19 de jan. de 2026

·

A estadia foi de 1 noite

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

10

sofia

23 de mai. de 2025

·

A estadia foi de 2 noites

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são espaçosos e confortáveis, muitos com vistas deslumbrantes da baía. Os pontos negativos incluem decoração desatualizada e problemas de manutenção (ralos lentos, banheiros desgastados, TVs quebradas), Wi-Fi instável e problemas recorrentes de controle de temperatura ou água quente relatados em diversas estadias.

Avaliações dos hóspedes relacionadas

10

Flavia

25 de jan. de 2026

·

A estadia foi de 1 noite

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

6

jacqueline

1 de mar. de 2024

·

A estadia foi de 4 noites

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).

10

Maria

17 de nov. de 2025

·

A estadia foi de 1 noite

Clean room. Spectacular view

Clean room. Spectacular view

2

mary

6 de jan. de 2024

·

For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.

For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.

8

angel

8 de dez. de 2025

·

A estadia foi de 1 noite

Heater was turned off and it was very cold

Heater was turned off and it was very cold

10

Maria paz

20 de fev. de 2026

·

A estadia foi de 1 noite

Mantenimiento falta. El tv estaba roto y el baño tuvieron que venir a a arreglarlo.

Mantenimiento falta. El tv estaba roto y el baño tuvieron que venir a a arreglarlo.

8

Edmundo

9 de nov. de 2024

·

A estadia foi de 3 noites

Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.

Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.

8

Dean

28 de fev. de 2024

·

A estadia foi de 4 noites

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

8

Giselle

18 de jan. de 2024

·

A estadia foi de 4 noites

O hotel é muito bem localizado (dentro do shopping), confortável e limpo. Apenas o sistema de ar-condicionado é fraco. Para calefação funciona bem, mas para resfriar não. Ficamos em duas ocasiões nesse hotel, em quartos diferentes que apresentaram o mesmo problema.

O hotel é muito bem localizado (dentro do shopping), confortável e limpo. Apenas o sistema de ar-condicionado é fraco. Para calefação funciona bem, mas para resfriar não. Ficamos em duas ocasiões nesse hotel, em quartos diferentes que apresentaram o mesmo problema.

6

Cynthia

19 de jan. de 2026

·

A estadia foi de 1 noite

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como atenciosa e prestativa. No entanto, o check-in pode ser lento ou pouco útil, e alguns hóspedes tiveram problemas com depósitos, cobranças ou cancelamentos.

Avaliações dos hóspedes relacionadas

4

Mario

4 de jun. de 2024

·

A estadia foi de 2 noites

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.

4

Diego

12 de mai. de 2024

·

A estadia foi de 1 noite

El check fue eterno...solo dos recepcionistas a las 15 hs momento en que ingresan todos los huéspedes Desayuno con poca capacidad... Gente comiendo en sillones...o esperando Lo único bueno es que está en el mall

El check fue eterno...solo dos recepcionistas a las 15 hs momento en que ingresan todos los huéspedes Desayuno con poca capacidad... Gente comiendo en sillones...o esperando Lo único bueno es que está en el mall

8

Cristina

21 de abr. de 2025

·

A estadia foi de 2 noites

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

10

John

3 de mai. de 2024

·

A estadia foi de 2 noites

Great staff and nice accomodations

Great staff and nice accomodations

10

Nelba

22 de nov. de 2025

·

A estadia foi de 1 noite

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

8

John

16 de mar. de 2024

·

A estadia foi de 1 noite

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.

6

Crystal

30 de out. de 2023

·

A estadia foi de 1 noite

La ubicacion del hotel es buena pero el servicio malo en particular CARLOS en recepcion. No habia internet, ni luz y el penso que era momento de bromear y ser burlon. Malisima atencion.

La ubicacion del hotel es buena pero el servicio malo en particular CARLOS en recepcion. No habia internet, ni luz y el penso que era momento de bromear y ser burlon. Malisima atencion.

8

Anthony

4 de abr. de 2025

·

A estadia foi de 3 noites

Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!

Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!

6

Cynthia

19 de jan. de 2026

·

A estadia foi de 1 noite

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

4

Yerko

10 de nov. de 2025

·

A estadia foi de 1 noite

Recepción en piso 11, con maletas: es complicado. Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación! Que pasa si un pasajero no dispone de ese monto? Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?

Recepción en piso 11, con maletas: es complicado. Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación! Que pasa si un pasajero no dispone de ese monto? Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização à beira-mar, central, com acesso direto ao shopping Costanera e fácil acesso a lojas e restaurantes. Alguns acharam a área circundante menos atraente após o anoitecer.

Avaliações dos hóspedes relacionadas

8

Carlos

22 de jan. de 2024

·

A estadia foi de 2 noites

Practico para compras y buena vista frente al mar.

Practico para compras y buena vista frente al mar.

10

Lynda Karen

22 de jul. de 2024

·

A estadia foi de 1 noite

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

10

Flavia

25 de jan. de 2026

·

A estadia foi de 1 noite

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

10

Manuel

16 de jan. de 2023

·

A estadia foi de 19.372 noites

Nos tocó una habitación muy cómoda con vista al mar, realmente espectacular. El hotel queda dentro del shopping, el parking está incluido por lo que resulta muy práctico para ir de compras y recorrer. Para tener en cuenta, la zona a la noche no es muy linda para salir a caminar, no se la ve muy segura a pesar que no nos pasó nada, es muy oscuro para llegar al hotel y con chicos chicos no nos resultó muy agradable. El personal del hotel es un lujo, muy atentos todos

Nos tocó una habitación muy cómoda con vista al mar, realmente espectacular. El hotel queda dentro del shopping, el parking está incluido por lo que resulta muy práctico para ir de compras y recorrer. Para tener en cuenta, la zona a la noche no es muy linda para salir a caminar, no se la ve muy segura a pesar que no nos pasó nada, es muy oscuro para llegar al hotel y con chicos chicos no nos resultó muy agradable. El personal del hotel es un lujo, muy atentos todos

10

Laurence

18 de nov. de 2025

·

A estadia foi de 1 noite

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

10

Nelba

22 de nov. de 2025

·

A estadia foi de 1 noite

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

10

Vivian

24 de jan. de 2025

·

A estadia foi de 6 noites

O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.

O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.

10

Carla

20 de mar. de 2025

·

A estadia foi de 1 noite

Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.

Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.

10

Eugenia

11 de mai. de 2025

·

A estadia foi de 4 noites

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

10

sofia

23 de mai. de 2025

·

A estadia foi de 2 noites

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

As opiniões sobre o café da manhã são mistas: vários hóspedes o acharam muito bom ou variado, mas muitos relatam multidões, seleção limitada, itens frios ou reposição lenta nos horários de pico. Além do café da manhã, as opções de restaurantes e serviço de quarto no local parecem limitadas.

Avaliações dos hóspedes relacionadas

4

Rodrigo

3 de dez. de 2023

·

A estadia foi de 1 noite

The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.

The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.

10

Lynda Karen

22 de jul. de 2024

·

A estadia foi de 1 noite

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

10

Flavia

25 de jan. de 2026

·

A estadia foi de 1 noite

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

8

Luis

29 de mar. de 2023

·

A estadia foi de 1 noite

Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.

Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.

8

MARCELO

13 de mar. de 2025

·

A estadia foi de 2 noites

Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.

Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.

10

Priscila

13 de nov. de 2024

·

A estadia foi de 1 noite

Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable

Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable

6

Tarun

9 de dez. de 2024

·

A estadia foi de 1 noite

Lack of food and drink options

Lack of food and drink options

8

Francisco

25 de nov. de 2024

·

A estadia foi de 1 noite

Muy buen hotel. Solamente el desayuno es pobre y no está a la altura

Muy buen hotel. Solamente el desayuno es pobre y no está a la altura

10

DAVID

19 de jan. de 2026

·

A estadia foi de 2 noites

Breakfast was excellent

Breakfast was excellent

6

Cynthia

19 de jan. de 2026

·

A estadia foi de 1 noite

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

maria do socorro

24 de mai. de 2026

·

A estadia foi de 4 noites

Duas coisas que pode melhorar no Novotel de Puerto Monte.....as toalhas (estão já bem velhinhas) e o banheiro, que infelizmente é banheira .

Duas coisas que pode melhorar no Novotel de Puerto Monte.....as toalhas (estão já bem velhinhas) e o banheiro, que infelizmente é banheira .

10

Andre

1 de abr. de 2026

·

A estadia foi de 4 noites

Sempre é excelente se hospedar nesse hotel!

Sempre é excelente se hospedar nesse hotel!

10

Flavia

25 de jan. de 2026

·

A estadia foi de 1 noite

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

8

Giuseppe

22 de dez. de 2025

·

A estadia foi de 1 noite

Quarto amplo e cama confortável. A recepção é um pouco confusa e o o salão de cafe da manhã bem cheio.

Quarto amplo e cama confortável. A recepção é um pouco confusa e o o salão de cafe da manhã bem cheio.

10

ANDRE

27 de ago. de 2025

·

A estadia foi de 9 noites

Tudo correu.muiro bem, hotel bem licalizado, muito confortável, com um bom café da manhã e limpeza e conforto excelentes.

Tudo correu.muiro bem, hotel bem licalizado, muito confortável, com um bom café da manhã e limpeza e conforto excelentes.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 01:00

Antes das 12:00

Caução

CLP 100000 per accommodation on arrival.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.