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Tru by Hilton Katy Houston West

95 USD

/natt

Gj.snitt. for september

Tru by Hilton Katy Houston West - Image 1

Tru by Hilton Katy Houston West - Rom

Tru by Hilton Katy Houston West - Rom

Tru by Hilton Katy Houston West - Bad

Tru by Hilton Katy Houston West - Treningsfasiliteter

Priser for Tru by Hilton Katy Houston West

Velg datoer for å se priser og tilgjengelighet

95 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Tru by Hilton Katy Houston West er prisen per natt i gjennomsnitt 87 USD i den billigste måneden (desember) og 128 USD i den dyreste måneden (juni), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Tru by Hilton Katy Houston West etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	87 USD
februar	97 USD
mars	91 USD
april	97 USD
mai	95 USD
juni	128 USD
juli	97 USD
august	97 USD
september	95 USD
oktober	91 USD
november	93 USD
desember	87 USD

Dyreste: juni (ca. 128 USD)

Billigste: desember (ca. 87 USD)

Om denne eiendommen

Du tilbys blant annet et treningssenter og wi-fi (inkludert) og bryllupstjenester. Dette hotellet har dessuten TV i fellesområdet og ballsal.

Vaskeritjeneste
Heis
Forretningssenter
Flerspråklig personell
Biljard
Ridning

Beliggenhet

200 Ernstes Road, Katy, Texas, USA

Main Event (0.6 miles)

Times Square Entertainment (0.8 miles)

Katy Grand (1.2 miles)

Memorial Hermann Katy Hospital (1.3 miles)

Andretti Karting and Games (1.3 miles)

Cinemark Katy (1.3 miles)

Mer stedsinformasjon

Romalternativer

4

Rom, 2 queensize-senger, tilgjengelighetstilpasset (Mobility and Hearing)

Romdetaljer

2 Store Dobbeltsenger

Sover 4

461 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom, 2 queensize-senger, tilgjengelighetstilpasset (Roll-In Shower)

Romdetaljer

2 Store Dobbeltsenger

Sover 4

461 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

321 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 4

321 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom, 1 kingsize-seng, tilgjengelighetstilpasset (Hearing & Mobility)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

461 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom, 1 kingsize-seng, tilgjengelighetstilpasset (Roll-In Shower, Hearing & Mobility)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

461 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom, 1 kingsize-seng, tilpasset bevegelseshemmede

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

461 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom, 2 queensize-senger, tilpasset bevegelseshemmede

Romdetaljer

2 Store Dobbeltsenger

Sover 4

461 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av Tru by Hilton Katy Houston West

8.3

Veldig bra

basert på 795 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Ved gjentatte opphold på Tru by Hilton Katy Houston West fremhever gjester et rent, moderne og budsjettvennlig hotell med praktisk parkering og en praktisk beliggenhet, men tilbakemeldingene varierer sterkt når det gjelder renholdets konsistens, frokostkvaliteten og sporadiske serviceproblemer.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Ved gjentatte opphold på Tru by Hilton Katy Houston West fremhever gjester et rent, moderne og budsjettvennlig hotell med praktisk parkering og en praktisk beliggenhet, men tilbakemeldingene varierer sterkt når det gjelder renholdets konsistens, frokostkvaliteten og sporadiske serviceproblemer.

Mange anmeldelser roser vennlig resepsjonspersonell, godt opplyst parkering og enkle, moderne rom med harde gulv, i tillegg til en livlig lobby med biljardbord og kaffe døgnet rundt. Gjentatte klager inkluderer inkonsekvent renhold av rom og lukt, skuffende frokost med begrenset utvalg eller tidsmessige problemer, samt sporadiske innsjekkingsforsinkelser, overbooking eller treg respons på vedlikeholdsforespørsler. Noen gjester nevner også støy fra motorveien eller kjæledyr, og manglende basisfasiliteter på rommet som mikrobølgeovn eller kaffetrakter. Generelt kan du forvente et enkelt og greit opphold, godt egnet for korte stopp.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjester fremhever godt opplyst og praktisk parkering og en lobby med biljardbord og gratis kaffe; det er også tilgjengelig en datamaskin og skriver i lobbyen. Noen bemerket parkeringbegrensninger når det var travle arrangementer i nærheten.

Relaterte gjesteomtaler

10

Amanda

29. juli 2025

·

Overnattet 1 natt

We loved having the pool table for my son to play.

We loved having the pool table for my son to play.

10

Mayra

25. sep. 2025

·

Overnattet 1 natt

Prompt check in service, clean room and great parking and good location

Prompt check in service, clean room and great parking and good location

6

Monica

10. des. 2025

·

Overnattet 1 natt

Definitely a place to just stay over if you need a break from driving across Texas. Barebones, as expected. Breakfast times listed on Hotels.com were not accurate with the actual times. The tiny room key folder had a small slip of paper with the actual times printed on (weekdays: ends at 9 am, not 10 am). The photo of the breakfast area (with the bagels and donuts) is very much misleading. During our stay, that counter only had a small acrylic stand with mini muffins, plastic ware and a stack of paper plates, the main counter had a waffle iron and an unheated chafing dish with cold bacon in grease and 3-4 cold folded eggs with cheese stuck to the bottom of the dish (granted, it was 8:40 am). The 3-tier acrylic cabinet for breads literally had six pieces of white and wheat bread, for toast? After I waited for a lady who was going on shift to clean rooms, having conversation with the front desk person across the lobby while she stacked up her plate with breakfast, I plated a few leftover items. While I ate, I watched the lady who attended to the breakfast items, bag up all of the muffins and breads and all other food items, (for use the next day?). Probably not good food safety practice? Coffee was okay and available around the clock. The property overall was clean and near to other breakfast locations for those who sleep past 8:30 am.

Definitely a place to just stay over if you need a break from driving across Texas. Barebones, as expected. Breakfast times listed on Hotels.com were not accurate with the actual times. The tiny room key folder had a small slip of paper with the actual times printed on (weekdays: ends at 9 am, not 10 am). The photo of the breakfast area (with the bagels and donuts) is very much misleading. During our stay, that counter only had a small acrylic stand with mini muffins, plastic ware and a stack of paper plates, the main counter had a waffle iron and an unheated chafing dish with cold bacon in grease and 3-4 cold folded eggs with cheese stuck to the bottom of the dish (granted, it was 8:40 am). The 3-tier acrylic cabinet for breads literally had six pieces of white and wheat bread, for toast? After I waited for a lady who was going on shift to clean rooms, having conversation with the front desk person across the lobby while she stacked up her plate with breakfast, I plated a few leftover items. While I ate, I watched the lady who attended to the breakfast items, bag up all of the muffins and breads and all other food items, (for use the next day?). Probably not good food safety practice? Coffee was okay and available around the clock. The property overall was clean and near to other breakfast locations for those who sleep past 8:30 am.

6

Shannon

13. juni 2023

·

Overnattet 1 natt

Tried to check in at 3 pm but the person working the front, who was very kind, but by herself, had a line out the door, said she needed to check with housekeeping to see if a room was available. We had to be somewhere by 3:30 so waiting wasn't going to work for us. She still had one person in front of us and two people behind us to check in. When we came back from our obligation at 10 pm, we checked in no problem, but had NO parking. Apparently there was a party next door and they took up the parking and their party had valet spots blocked off that we could not use. We were told we could use the street to park on - which was full. After driving around for a while, we moved the valet cones to park in a spot. No help from hotel.

Tried to check in at 3 pm but the person working the front, who was very kind, but by herself, had a line out the door, said she needed to check with housekeeping to see if a room was available. We had to be somewhere by 3:30 so waiting wasn't going to work for us. She still had one person in front of us and two people behind us to check in. When we came back from our obligation at 10 pm, we checked in no problem, but had NO parking. Apparently there was a party next door and they took up the parking and their party had valet spots blocked off that we could not use. We were told we could use the street to park on - which was full. After driving around for a while, we moved the valet cones to park in a spot. No help from hotel.

10

Adrian

29. okt. 2023

·

Overnattet 2 netter

Awsome hotel. Friendly service, great rooms, and and pool table in the lobby

Awsome hotel. Friendly service, great rooms, and and pool table in the lobby

10

Kristin

2. juli 2025

·

Overnattet 1 natt

We love the hard flooring instead of carpet in the rooms. Bathroom had a really nice shower with shampoo, conditioner and body wash dispensers that smell really good :) Plenty of towels in the room, small fridge, and hooks to hang your items. The lobby is really nice with a pool table and bottomless coffee and hot water for tea. Great stay! Will definitely stay here again.

We love the hard flooring instead of carpet in the rooms. Bathroom had a really nice shower with shampoo, conditioner and body wash dispensers that smell really good :) Plenty of towels in the room, small fridge, and hooks to hang your items. The lobby is really nice with a pool table and bottomless coffee and hot water for tea. Great stay! Will definitely stay here again.

10

Jennifer

12. aug. 2025

·

Overnattet 1 natt

Had a great experience at the hotel. Comfortable and clean. Friendly staff and a well lit parking lot area.

Had a great experience at the hotel. Comfortable and clean. Friendly staff and a well lit parking lot area.

8

ricky

29. apr. 2025

·

Overnattet 3 netter

The staff were great and helpful. Room was clean and love the shower!! I was able to borrow the computer and print a few document (located in the lobby). The only small complain was the breakfast not available on early Sunday morning (before 7:00 am) - not a big deal but I saw many parents with their kids running out (I think they were on some kind of game/match).

The staff were great and helpful. Room was clean and love the shower!! I was able to borrow the computer and print a few document (located in the lobby). The only small complain was the breakfast not available on early Sunday morning (before 7:00 am) - not a big deal but I saw many parents with their kids running out (I think they were on some kind of game/match).

10

Francesca

5. okt. 2025

·

Overnattet 5 netter

Clean Hotel, room, and ease of parking. Convenient for business trip.

Clean Hotel, room, and ease of parking. Convenient for business trip.

10

Albert

21. feb. 2025

·

Overnattet 1 natt

It was very clean and safe. We liked the way the property was well lit inside and out. I only wish there had been a coffee maker in my room.

It was very clean and safe. We liked the way the property was well lit inside and out. I only wish there had been a coffee maker in my room.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Tilbakemeldingene er blandet: mange fant områdene og rommene rene, men flere rapporter indikerer manglende renhold, hår i dusjer eller sengetøy, lukt, skadedyr eller mugg, og skitne gulv. Standardene ser ut til å variere mellom rom og opphold.

Relaterte gjesteomtaler

2

Dominic

11. apr. 2024

·

Overnattet 1 natt

Room smelled like dog pee! Granted we have two dogs, the floors should be mopped after every checkout! Nothing worse than getting out of the shower, which had a turd, yes I said turd stuck in the drain in between plug, getting out of the shower and walking on the filthy floors, covering your freshly cleaned feet with dirt and God knows what else! I carry garbage doggy poop bags so I cleaned the turd out of the drain and we drive truck and we're exhausted so I cleaned it myself and told the front desk after! I was laughing in disgust and well she thought it was hilarious! Whomever cleaned room 203 on Wednesday April 10th should be taught how to properly clean a HILTON hotel room! I will be contacting Hilton directly!

Room smelled like dog pee! Granted we have two dogs, the floors should be mopped after every checkout! Nothing worse than getting out of the shower, which had a turd, yes I said turd stuck in the drain in between plug, getting out of the shower and walking on the filthy floors, covering your freshly cleaned feet with dirt and God knows what else! I carry garbage doggy poop bags so I cleaned the turd out of the drain and we drive truck and we're exhausted so I cleaned it myself and told the front desk after! I was laughing in disgust and well she thought it was hilarious! Whomever cleaned room 203 on Wednesday April 10th should be taught how to properly clean a HILTON hotel room! I will be contacting Hilton directly!

6

Adelina

14. aug. 2025

·

Overnattet 1 natt

Mold everywhere in the room.

Mold everywhere in the room.

10

Melisa

2. mai 2024

·

Overnattet 1 natt

The hotel is nice looks new but the room was not very clean.

The hotel is nice looks new but the room was not very clean.

6

Anali

8. aug. 2025

·

Overnattet 3 netter

Overall an okay hotel for the price. Everything was fine the only thing I noticed was the the rooms were not very clean, when we arrived the shower floor had hair left on it and the sheets had an odd odor just like they hadn’t been washed in a while.

Overall an okay hotel for the price. Everything was fine the only thing I noticed was the the rooms were not very clean, when we arrived the shower floor had hair left on it and the sheets had an odd odor just like they hadn’t been washed in a while.

4

Sheryl

10. aug. 2025

·

Overnattet 3 netter

Room smelled with dog pee

Room smelled with dog pee

4

Cecilia

29. mars 2024

·

Overnattet 2 netter

First room was filthy with hair and dust bunnies. 2nd room was also filthy. Gave up and decided I had no choice. The floors need a good mop and the corners of the room and bed seem like they’ve been ignored for a while. This was room 302 and 322

First room was filthy with hair and dust bunnies. 2nd room was also filthy. Gave up and decided I had no choice. The floors need a good mop and the corners of the room and bed seem like they’ve been ignored for a while. This was room 302 and 322

4

Whitney

30. mars 2025

·

Overnattet 1 natt

It looked like someone had peed all over the walls in the bathroom & little bugs were in the shower. Mentioned it to the worker at the front and she got flustered & complained how she was the only one working and no housekeeping, that she would let her manager know the next day (which we never heard a word from). Too many other options around than to settle and choose this location.

It looked like someone had peed all over the walls in the bathroom & little bugs were in the shower. Mentioned it to the worker at the front and she got flustered & complained how she was the only one working and no housekeeping, that she would let her manager know the next day (which we never heard a word from). Too many other options around than to settle and choose this location.

6

Mike

13. nov. 2024

·

Overnattet 1 natt

The wash cloth were discussing. The tv did work. I had planned on returning to this hotel on my way back from my trip but cancelled and booked another miles down the road. The wash cloths looked like someone washed the floor with them.

The wash cloth were discussing. The tv did work. I had planned on returning to this hotel on my way back from my trip but cancelled and booked another miles down the road. The wash cloths looked like someone washed the floor with them.

6

Diana

30. mars 2023

·

Overnattet 1 natt

The property was clean outside and in main hallways. I didn’t like that there was hair in bed and bathroom.

The property was clean outside and in main hallways. I didn’t like that there was hair in bed and bathroom.

8

Sharon

11. mars 2023

·

Overnattet 1 natt

The shower 🚿 did not clean. The floor is sticky.

The shower 🚿 did not clean. The floor is sticky.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er moderne og generelt komfortable med harde gulv og enkle løsninger, men noen gjester savnet mikrobølgeovn eller kaffetrakter på rommet og bemerket støyende klimaanlegg eller støy fra motorveien. Noen bemerket dusjkabiner når de forventet badekar.

Relaterte gjesteomtaler

10

Scott

18. mars 2024

·

Overnattet 1 natt

My room was great. My only small complaint is the ability to hear the highway traffic from my room at night. It wasn't horrible but noticeable.

My room was great. My only small complaint is the ability to hear the highway traffic from my room at night. It wasn't horrible but noticeable.

6

Sui

29. sep. 2024

·

Overnattet 1 natt

Dogs barking at night.

Dogs barking at night.

8

Charles

4. apr. 2023

·

Overnattet 3 netter

Remarkably clean and quiet despite being so close to the freeway. A great introduction to a newer Hilton brand.

Remarkably clean and quiet despite being so close to the freeway. A great introduction to a newer Hilton brand.

8

kaydonna

3. mai 2025

·

Overnattet 2 netter

It said thete was a bath tub however the faucet wad shower only. I choose the room because showeri ng was not an option for me prior to surgery next day.. very disappointed I had to fill the tub holding the shower head.

It said thete was a bath tub however the faucet wad shower only. I choose the room because showeri ng was not an option for me prior to surgery next day.. very disappointed I had to fill the tub holding the shower head.

10

Kristin

2. juli 2025

·

Overnattet 1 natt

We love the hard flooring instead of carpet in the rooms. Bathroom had a really nice shower with shampoo, conditioner and body wash dispensers that smell really good :) Plenty of towels in the room, small fridge, and hooks to hang your items. The lobby is really nice with a pool table and bottomless coffee and hot water for tea. Great stay! Will definitely stay here again.

We love the hard flooring instead of carpet in the rooms. Bathroom had a really nice shower with shampoo, conditioner and body wash dispensers that smell really good :) Plenty of towels in the room, small fridge, and hooks to hang your items. The lobby is really nice with a pool table and bottomless coffee and hot water for tea. Great stay! Will definitely stay here again.

10

EDAK

26. sep. 2023

·

Overnattet 5 netter

Cleanness. Decor very attractive. Big sized tv with many channels. The wardrobe should be enclosed not left open. There should be a microwave oven in the room.

Cleanness. Decor very attractive. Big sized tv with many channels. The wardrobe should be enclosed not left open. There should be a microwave oven in the room.

10

Hector

2. apr. 2023

·

Overnattet 1 natt

A/C got a loot noise and the pillows were very uncomfortable. 3 / 5 start

A/C got a loot noise and the pillows were very uncomfortable. 3 / 5 start

10

SAMUEL

15. jan. 2023

·

Overnattet 1 natt

It's so different then the rest it's so modern I like the cheerful colors and room is really neat but it would be nice to have a microwave and coffee maker

It's so different then the rest it's so modern I like the cheerful colors and room is really neat but it would be nice to have a microwave and coffee maker

8

Lora

20. mai 2024

·

Overnattet 1 natt

No microwave

No microwave

8

Kamilah

30. sep. 2023

·

Overnattet 1 natt

Overall nice stay, will go back. Need more cell phone usb plugs

Overall nice stay, will go back. Need more cell phone usb plugs

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Mange beskriver vennlig og hjelpsomt resepsjonspersonell og smidig innsjekking. Likevel rapporterer flere anmeldelser om lange ventetider, rom som ikke er klare eller er overbooket, fakturerings- eller depositumstvister, og treg eller lite responsiv hjelp ved problemer.

Relaterte gjesteomtaler

6

Jordan

8. apr. 2024

·

Overnattet 1 natt

Room and building were great. Until the toilet stopped working around 9 pm. Several trips and calls to the front desk for assistance and nobody would help. Not even offer a plunger, nothing at all. Had to make a trip from the 4th floor to the 1st every time someone in our room needed to use the bathroom. Unfortunate.

Room and building were great. Until the toilet stopped working around 9 pm. Several trips and calls to the front desk for assistance and nobody would help. Not even offer a plunger, nothing at all. Had to make a trip from the 4th floor to the 1st every time someone in our room needed to use the bathroom. Unfortunate.

2

David

30. juli 2024

·

Overnattet 2 netter

That old lady I’m the front is rude and not helpful

That old lady I’m the front is rude and not helpful

10

Mayra

25. sep. 2025

·

Overnattet 1 natt

Prompt check in service, clean room and great parking and good location

Prompt check in service, clean room and great parking and good location

2

spencer

15. juli 2024

·

Overnattet 1 natt

Checked in and entered my room which someone had items in it already and there were wine bottles and towels everywhere. Went downstairs to address it and they took awhile figuring out what rooms were available, clean, and actually available again

Checked in and entered my room which someone had items in it already and there were wine bottles and towels everywhere. Went downstairs to address it and they took awhile figuring out what rooms were available, clean, and actually available again

10

Lisa

13. jan. 2025

·

Overnattet 1 natt

Check in was Amazing!! Great experience from the start of check in. The young lady working was a ray of sunshine!!! You need to keep her!!!

Check in was Amazing!! Great experience from the start of check in. The young lady working was a ray of sunshine!!! You need to keep her!!!

10

sylvia

15. mars 2025

·

Overnattet 2 netter

The people at the front desk were amazing. Needed an extra blanket we got it asap. Needed cream for coffee bam they got it. Very nice people

The people at the front desk were amazing. Needed an extra blanket we got it asap. Needed cream for coffee bam they got it. Very nice people

2

Tiffani

23. sep. 2024

·

Overnattet 1 natt

Although the property was clean, we were unable to check in until almost 4 o’clock. The poor lady had a lobby full of people waiting to check in and only a select number of rooms available due to the housekeeping being backed up. They were able to provide us one of the rooms at around four, making us late to our event by the time we showered and left the hotel. There were several of us in the group hence the reason we rent more than one room. Prior to leaving for our event around 5, I went back to the front desk to check on the status of the second room, and it was still unavailable. The lady working, then was different from the one when we originally checked in and gave us the excuse that they had a lot of people check out this morning. Which leaves me to believe management did not plan to have adequate staff covering for housekeeping.

Although the property was clean, we were unable to check in until almost 4 o’clock. The poor lady had a lobby full of people waiting to check in and only a select number of rooms available due to the housekeeping being backed up. They were able to provide us one of the rooms at around four, making us late to our event by the time we showered and left the hotel. There were several of us in the group hence the reason we rent more than one room. Prior to leaving for our event around 5, I went back to the front desk to check on the status of the second room, and it was still unavailable. The lady working, then was different from the one when we originally checked in and gave us the excuse that they had a lot of people check out this morning. Which leaves me to believe management did not plan to have adequate staff covering for housekeeping.

6

Ligia

3. sep. 2024

·

Overnattet 1 natt

The front desk employee was on the phone, and it was clear it was a personal call, ignoring me in the process. He did not treat me well and were discourteous.

The front desk employee was on the phone, and it was clear it was a personal call, ignoring me in the process. He did not treat me well and were discourteous.

4

Jordan

17. okt. 2024

·

Overnattet 3 netter

I just want to start this off by saying by no means do I want anyone to be fired because it could be nobody’s fault! However me and my partner were visiting Katy Texas from Chicago to see my best friend who just moved her and had a kid. Upon arrival from the hotel we were able to get our room 3 hours early which was amazing! We hand our Credit card over to the young gentleman and he says he need to verify the card info (seemed pretty normal). About an hour later we get a random charge on the credit card for $95 from “D” sporting goods. 1. There is a D Sporting goods .5 miles away from the hotel. 2. That credit card doesn’t barely leave our apartment in Illinois. 3. We checked into Casa Del Mar in Galveston and they never took the card only had us swipe it. Called the hotel manger and explained it and his initial response was “uhhhhh okay?” Like why are you bothering me is what it felt like. He said he was going to investigate but we shall see. Just a very poor start to our trip overall. Other than that the stay was fantastic the hotel is amazing ! I’m not putting blame on anyone stuff just adds up in my opinion. If anyone else has had this situation please let me or the hotel manager James Radcliffe know.

I just want to start this off by saying by no means do I want anyone to be fired because it could be nobody’s fault! However me and my partner were visiting Katy Texas from Chicago to see my best friend who just moved her and had a kid. Upon arrival from the hotel we were able to get our room 3 hours early which was amazing! We hand our Credit card over to the young gentleman and he says he need to verify the card info (seemed pretty normal). About an hour later we get a random charge on the credit card for $95 from “D” sporting goods. 1. There is a D Sporting goods .5 miles away from the hotel. 2. That credit card doesn’t barely leave our apartment in Illinois. 3. We checked into Casa Del Mar in Galveston and they never took the card only had us swipe it. Called the hotel manger and explained it and his initial response was “uhhhhh okay?” Like why are you bothering me is what it felt like. He said he was going to investigate but we shall see. Just a very poor start to our trip overall. Other than that the stay was fantastic the hotel is amazing ! I’m not putting blame on anyone stuff just adds up in my opinion. If anyone else has had this situation please let me or the hotel manager James Radcliffe know.

2

Cortney

3. mars 2024

·

Overnattet 2 netter

We arrived at the hotel late Friday night. Upon check-in we were told they didn't have any rooms that they overbooked and they didnt have a room for us. We then had to drive around with our 2 children looking for other hotels that accommodate us. So disappointing, what is the point of is reserving a room for it to not be available when we arrive. I will not recommend this hotel to anyone. We went back the next day to make sure we wouldn't be charged and the associate could not help us or find our registration in the system. I am not constantly watching my accountsl ro make sure i dont receive an unexpected charge.

We arrived at the hotel late Friday night. Upon check-in we were told they didn't have any rooms that they overbooked and they didnt have a room for us. We then had to drive around with our 2 children looking for other hotels that accommodate us. So disappointing, what is the point of is reserving a room for it to not be available when we arrive. I will not recommend this hotel to anyone. We went back the next day to make sure we wouldn't be charged and the associate could not help us or find our registration in the system. I am not constantly watching my accountsl ro make sure i dont receive an unexpected charge.

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Beliggenhet

Praktisk beliggenhet i forhold til I-10, Katy Mills, restauranter og butikker; området føles trygt og lett tilgjengelig. Til tross for nærheten til trafikken, fant flere det stille nok til å hvile.

Relaterte gjesteomtaler

10

William

15. des. 2023

·

Overnattet 1 natt

Hotel was nice. Convenient to everything near Katy Mills.

Hotel was nice. Convenient to everything near Katy Mills.

10

Alexander

27. mars 2023

·

Overnattet 1 natt

Great location

Great location

10

Heriberto

12. jan. 2025

·

Overnattet 3 netter

Was in town for family wedding, the hotel was such a convenience our family was only 15 minutes away.

Was in town for family wedding, the hotel was such a convenience our family was only 15 minutes away.

10

donna

17. nov. 2024

·

Overnattet 1 natt

Great location, new style.

Great location, new style.

10

Rebecca

2. sep. 2025

·

Overnattet 1 natt

Dining options close by. Safe neighborhood.

Dining options close by. Safe neighborhood.

10

John

27. aug. 2023

·

Overnattet 1 natt

Easy to get to, abundant restaurants around.

Easy to get to, abundant restaurants around.

8

dave

17. sep. 2024

·

Overnattet 1 natt

Clean. Easy access to I-10 I a reasonably clean area.

Clean. Easy access to I-10 I a reasonably clean area.

8

Donald C

20. feb. 2023

·

Overnattet 2 netter

Close to Highway Convenience store nearby

Close to Highway Convenience store nearby

10

Whitney

13. feb. 2025

·

Overnattet 2 netter

Amazing place! Easy to find and very quiet location although near traffic. Extremely clean from the outside to the lobby and rooms. Free breakfast included is always a win and shout out to the front desk for being helpful + patient.

Amazing place! Easy to find and very quiet location although near traffic. Extremely clean from the outside to the lobby and rooms. Free breakfast included is always a win and shout out to the front desk for being helpful + patient.

10

MIGUEL

8. okt. 2023

·

Overnattet 1 natt

1st time there. Nice hotel. Close to many attractions

1st time there. Nice hotel. Close to many attractions

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Servering

Frokostens kvalitet og utvalg får hyppig kritikk, med begrenset utvalg, kalde retter og tidsmessige uoverensstemmelser; noen gjester likte den likevel. Tilgjengeligheten av kaffe er blitt satt pris på.

Relaterte gjesteomtaler

6

Junior

22. okt. 2023

·

Overnattet 1 natt

The continental breakfast was horrible the worst I ever had! Probably wouldn’t stay here again.

The continental breakfast was horrible the worst I ever had! Probably wouldn’t stay here again.

6

Monica

10. des. 2025

·

Overnattet 1 natt

Definitely a place to just stay over if you need a break from driving across Texas. Barebones, as expected. Breakfast times listed on Hotels.com were not accurate with the actual times. The tiny room key folder had a small slip of paper with the actual times printed on (weekdays: ends at 9 am, not 10 am). The photo of the breakfast area (with the bagels and donuts) is very much misleading. During our stay, that counter only had a small acrylic stand with mini muffins, plastic ware and a stack of paper plates, the main counter had a waffle iron and an unheated chafing dish with cold bacon in grease and 3-4 cold folded eggs with cheese stuck to the bottom of the dish (granted, it was 8:40 am). The 3-tier acrylic cabinet for breads literally had six pieces of white and wheat bread, for toast? After I waited for a lady who was going on shift to clean rooms, having conversation with the front desk person across the lobby while she stacked up her plate with breakfast, I plated a few leftover items. While I ate, I watched the lady who attended to the breakfast items, bag up all of the muffins and breads and all other food items, (for use the next day?). Probably not good food safety practice? Coffee was okay and available around the clock. The property overall was clean and near to other breakfast locations for those who sleep past 8:30 am.

Definitely a place to just stay over if you need a break from driving across Texas. Barebones, as expected. Breakfast times listed on Hotels.com were not accurate with the actual times. The tiny room key folder had a small slip of paper with the actual times printed on (weekdays: ends at 9 am, not 10 am). The photo of the breakfast area (with the bagels and donuts) is very much misleading. During our stay, that counter only had a small acrylic stand with mini muffins, plastic ware and a stack of paper plates, the main counter had a waffle iron and an unheated chafing dish with cold bacon in grease and 3-4 cold folded eggs with cheese stuck to the bottom of the dish (granted, it was 8:40 am). The 3-tier acrylic cabinet for breads literally had six pieces of white and wheat bread, for toast? After I waited for a lady who was going on shift to clean rooms, having conversation with the front desk person across the lobby while she stacked up her plate with breakfast, I plated a few leftover items. While I ate, I watched the lady who attended to the breakfast items, bag up all of the muffins and breads and all other food items, (for use the next day?). Probably not good food safety practice? Coffee was okay and available around the clock. The property overall was clean and near to other breakfast locations for those who sleep past 8:30 am.

6

Jaclynn

5. jan. 2025

·

Overnattet 1 natt

Typical 3 star hotel, floors were a little sticky. Breakfast wasn’t what you usually get at a 3 star, much less. Not bad but not great.

Typical 3 star hotel, floors were a little sticky. Breakfast wasn’t what you usually get at a 3 star, much less. Not bad but not great.

10

Stephanie

26. juli 2023

·

Overnattet 1 natt

Excellent! Clean room, friendly staff and great breakfast:)

Excellent! Clean room, friendly staff and great breakfast:)

8

Chandall

17. okt. 2025

·

Overnattet 2 netter

The breakfast wasn't so good.

The breakfast wasn't so good.

8

ricky

29. apr. 2025

·

Overnattet 3 netter

The staff were great and helpful. Room was clean and love the shower!! I was able to borrow the computer and print a few document (located in the lobby). The only small complain was the breakfast not available on early Sunday morning (before 7:00 am) - not a big deal but I saw many parents with their kids running out (I think they were on some kind of game/match).

The staff were great and helpful. Room was clean and love the shower!! I was able to borrow the computer and print a few document (located in the lobby). The only small complain was the breakfast not available on early Sunday morning (before 7:00 am) - not a big deal but I saw many parents with their kids running out (I think they were on some kind of game/match).

10

Luqman

5. juli 2023

·

Overnattet 1 natt

Try to provide more things in Breakfast. Thankyou

Try to provide more things in Breakfast. Thankyou

10

Thea Renate

14. mai 2024

·

Overnattet 3 netter

Better breakfast choices. Other than that, it was a nice stay.

Better breakfast choices. Other than that, it was a nice stay.

10

Omar

11. mai 2025

·

Overnattet 1 natt

It was a great stay. Very clean updated hotel. Great breakfast.

It was a great stay. Very clean updated hotel. Great breakfast.

6

Tamarah

10. juli 2023

·

Overnattet 3 netter

Our overall stay was good. The staff could have been more attentive. When we arrived the employees were watching a movie on their Ipad and left it playing while checking us in. The movie had inappropriate language that was playing for all to hear. A few lights did not work the room. The room got warm at night even thought I set the thermostat at 68 degrees. The breakfast was not too great. Good location though.

Our overall stay was good. The staff could have been more attentive. When we arrived the employees were watching a movie on their Ipad and left it playing while checking us in. The movie had inappropriate language that was playing for all to hear. A few lights did not work the room. The room got warm at night even thought I set the thermostat at 68 degrees. The breakfast was not too great. Good location though.

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8

Tamara

for 3 uker siden

·

Overnattet 2 netter

Staff was very helpful and courteous

Staff was very helpful and courteous

10

Kowa

20. aug. 2026

·

Overnattet 3 netter

Hotel is perfect. The location is very good. Close to everything.

Hotel is perfect. The location is very good. Close to everything.

6

Jesus

16. aug. 2026

·

Overnattet 1 natt

No pool

No pool

2

Basem

21. juli 2026

·

Overnattet 1 natt

Managers are unavailable at all times and do not return calls to assist with issues.

Managers are unavailable at all times and do not return calls to assist with issues.

10

Alvaro

18. juli 2026

·

Overnattet 2 netter

Everything was perfect. Clean, comfortable beds, great staff and good breakfast. Thank goodness for a great night’s stay!

Everything was perfect. Clean, comfortable beds, great staff and good breakfast. Thank goodness for a great night’s stay!

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