WoodSpring Suites Toledo Maumee

A garbage car was alway on front of the elevator, and it smelled bad, the elevator carpet was all dirty on the 2 day of my stay. Over wise the rooms were big, clean and confortable with small kitchenette

Half the ceiling lights didn't work and the bedside light was broken. No ice available. Otherwise, a nive stay.

They washer and dryer soo would not work. I asked for quarters and they said they did but have any even though there is a sign outside the laundry room that they aksway have change. Also, the air conditioner was so loud all night long.

Good location. Very clean facility. Staff very friendly. Would like an ice machine but I can buy a bag and put it in the freezer.

Its a basic need stay, full fridge, 2 eye stovetop, but no ice or pans. No grab n go or anything for breakfast. It is extremely fair price so no complaints other than the no ice machine.

The tv did not em work in our room. Some lights did not work. The staff switched us from a double to a single bed room and claimed it was a king. Would have been happy with switch if king but the beds were doubles. Also I requested rooms next to each other and did not get them. Was told cleaning staff already left and they couldn’t clean empty rooms to accommodate the request of side by side rooms. No ice machine?? Very bare bones hotel

The reception area not very clean, at night we had to wait for the receptionist to show, no coffee maker in the room, we need to go to the reception area to have coffee which was always cold😑, the elevator always smells bad (dogs urine) but the room was clean and specious, i know it’s cheap but definitely they can work on some points to improve it

My second time staying at wood springs. It is clean , friendly staff, facility laundry very convenient. I would recommend to all my friends!

This place is not where you want to be! Unorganized, elevator is broke a lot, no ice machine! To top off , I was booked for 2 nights I left , for awhile Saturday morning, came back, and all my stuff was taken, got clothes back but all my food in fridge and top of cupboard were gone! Had to go buy again!!!! Terrible

All 3 rooms i was checked in to had something wrong 1st room lights burnt out/ fridge jmakingmloud noises 2nd room still had people staying in it even though the computer said differently 3rd room light between bed and fridge light burned out. Fridge/freezer took hours to get cold.- sink in bathroom took forever to drain. Elevator door would not shut and had to use stairs multiple times, desk clerk said " guess i can put in a work order".. NO ice machine and you had to bring dirty towels to lobby for "exchange". God forbid ya need extras. NO breakfast , pool, or any other amenities offered even though they call it a suite style hotel Overall for the amount of money spent, this hotel was horrible. Ive paid less and had way better experiences then I did staying here. The front desk clerk that checked me in(Thusday evening)was the only positive about the experience. She apologized over and over for things that are not under her control(maintenance issues, computer issues and laziness of others) she even apologized again upon check out on Sunday Morning foe things not under her control. NEVER AGAIN!!!!!

As I stated once I got settled in my room, when I lifted the lid to the toiled, there was poop already in it, was disgusting to see, I did inform front desk.

This is easily the best place I've ever stayed at in this price range and we will definitely be returning the next time we're in the area. The room was clean, the staff was friendly, the price and convenience can't be beat. The water pressure in the shower was the best I've seen in a hotel and the water warmed up very quickly!! The only 3 downsides are 1, the internet isnt included in the price so you have to pay if you have more than one device or need faster speeds for gaming/streaming, and I believe they block your cellular signal because I couldn't use my phones internet the entire time unless I was pressed against the window. 2, because it's an extended stay location, the housekeeping doesn't come by as often. We had full trash bags often (family of 3 with a dog) and had to ask for a fresh bag ourselves as they came down the hall because housekeeping is (I believe?) only around each room biweekly. Which, if you're aware of that, I guess it's fine, but still would've been nice to at least be given a new bag at least every other day or so. And 3, the floors could probably stand to be cleaned a little better. I'd get out of the shower and within a couple minutes of walking around my feet were very dirty again. All of that aside, this was a great experience and we will be staying here again!

I was very disappointed in this stay. Our room was not clean, the bathroom was dirty and there was blood on the toilet seat and garbage in the trash can. The sheets were stained with something that had been spilled (pink) on the pillowcase and sheet. The cooktop was covered in grease. I went down to the front desk after check-in and told the clerk, but they didn't do anything but tell me housekeeping was not available at that time - no offer to change rooms or refund my stay (literally went down right after check-in). The front desk employee handed me a bottle of window cleaner and a rag to clean the toilet and cooktop. I did clean up the room myself, but then checked out that evening anyway because I didn't want to sleep in the bed on the sheets that obviously had not been changed. I was not offered any compensation, refund or another room - very poor customer service for this industry! I would not recommend this property to anyone.

It was a great experience. Bed was comfortable and everything was clean

The very friendly staff was probably the only good thing about the experience. The room was clean but the hallways outside the rooms smelled horrible and had dingy stains everywhere. We had no hot water or soap at all in our room and the walls are super thin because 2 mornings in a row I could hear people's alarms on their phones going off in completely different rooms for a solid 30 minutes before they were turned off. Not the hotels fault that some guests are inconsiderate but it speaks to the quality of the hotel when you can hear other guests that well especially odd hours of the morning. My brother also has a separate suite at the same time and his microwave was broken. Again the hotel staff was friendly and helpful but not sure I would stay here again.

Dirty and smelly

The reception area not very clean, at night we had to wait for the receptionist to show, no coffee maker in the room, we need to go to the reception area to have coffee which was always cold😑, the elevator always smells bad (dogs urine) but the room was clean and specious, i know it’s cheap but definitely they can work on some points to improve it

Place needs air fresheners in the rooms very musty smell/only gives you 2 towels for a 3day/night stay… you have to turn in towels before they give you another 2 towels which is an inconvenience especially when you have 3-4 people in a 2 bed room!! Hallways smell weird and they don’t seem to vacuum them much

Hallway was dirty. We were supposed to have housekeeping on Thursday and they never came. Had to always take our own trash to floor 1 and throw it in the can, had to go to front desk to get fresh towels, police, fire department and hazmat there one day for possible drugs and staff exposure. People were smoking in a non smoking hotel.

The property is new and nice…the room was dirty in my opinion…dust on everything, the counters and bed side table were gross and had stuff stuck all over them. I ended up getting clorox wipes from my car and wiping everything down. Front desk staff was nice, they did verify that we had 3 adults in our stay…that part is important because the following morning when we woke up to shower we realized there was only 2 bath towels and 1 wash cloth. Having one per person based upon my reservation would’ve been nice. Someone was banging on our door and pulling on it in the middle of the night. A lot of potential if some of these things would be addressed.

Spacious Clean room Kitchen accommodations Reasonable price

The very friendly staff was probably the only good thing about the experience. The room was clean but the hallways outside the rooms smelled horrible and had dingy stains everywhere. We had no hot water or soap at all in our room and the walls are super thin because 2 mornings in a row I could hear people's alarms on their phones going off in completely different rooms for a solid 30 minutes before they were turned off. Not the hotels fault that some guests are inconsiderate but it speaks to the quality of the hotel when you can hear other guests that well especially odd hours of the morning. My brother also has a separate suite at the same time and his microwave was broken. Again the hotel staff was friendly and helpful but not sure I would stay here again.

Advertised to have a kitchenette but the rooms don't even come with paper cups or a coffee maker let alone pans or any utensils. when you ask the desk about this they tell you that you can buy kitchen utensils and pans from them but they're out so you can't. They advertise high speed WiFi but you actually have to pay for that as well. They're thermostat has a motion sensor that shuts off after a while so good luck keeping the room at a nice temp while you're sleeping. Asked for a do not disturb sig. And was told they were out of that.

Air conditioning was not working and the room smelled like smoke.

I guess its what i expected for the price. Wasnt the cleanest, bed was noisy, fridge was loud, ac was loud, walls were thin, pillows smelled like an ashtray

We loved the mini-kitchen, especially given the very reasonable rate for one night. The room was well lit, which is not true of many hotels in this rice range. Our GPS could not find the hotel; it led us to 1789 and assumed that 1788 was across the street, but 1788 is 2 blocks away.

A number of minor issues. Two lights in the room didn't work. One was burned out (over the stove) and the desk lamp was missing a light bulb. Front desk said she didn't have access to replacements. Room had a strange odor. Smelled like a disagreeable scented air freshener was used. Very small, thin bath towels.

It is a minimalist hotel. There was no kleenex or toiletries, but the room was clean & comfortable. My only complaint was about noise from other guests.

Rooms were comfortable and spacious.

The room was clean but spartan, felt like staying in an office. The bed was a mattress sitting on what looked like the frame for a pull out couch. We tried to set the temperature in the room so it was colder but the temp stayed fixed at 73. It was fine for the price and it was clean.

I paid for my trip in full with Expedia. I showed the front desk girl the receipt. She put a $250 hold on my credit card which I understand is the rule, but she also charged my card TWICE for a room I already paid for. When I called to alert them she was rude, unaware how to resolve the issue, and ended up hanging up on me. I will sleep outside in the rain before I ever give this hotel another dollar.

It was an amazing stay, the hotel staff was very warm and inviting and Leo stood out by far. Very professional and informational as well. Will definitely be staying again if ever in the area.

Tiara was very helpful checking us in and called to make sure we were happy with our clean room. Great job to all employees involved on giving us a great stay in T-town.

Front desk staff was excellent. Friendly and professional. It would be helpful to know the cleaning schedule. Ran out of towels but didn’t get in until late to find out the towels were not resupplied. Other than that, it was a pleasant stay

Awesome staff, very caring and understanding

The morning front desk attendant was unprofessional. The WoodSpring hotel was not what I expected at all.

We had a reservation and even sent a message via Hotels.com notifying the hotel we would need a late check in. When we arrived late last evening, we discovered our room had been given to someone else. Front desk guy looks like he was recently busted out of jail. He gave us a different room, and not once asked for our ID or confirmation information. We will never stay here and Hotels.com needs to better at communicating with guests when messages are sent to the hotel at the time of booking acknowledging things like late check in requests.

I didn't like anything about this property. My room was not ready when i arrived, i waited an hour and half before the receptionist went upstairs to get the room ready because there was no house keeping at that moment. Finally this guy( receptionist) came down and handed me the key to the room. I went to my room and found out that everything in the room was dirty, from the linens in the bedroom to bathroom, the room was not cleaned after the last left. The room smells cigarette. This receptionist lied to me he went up to clean, he didn't do nothing, he just flip over the linen, (smart ass) I wasn't happy at all

I hate to review this stay, but I'm stating my TRUTH. 1. Travel day: Upon traveling, I've tried calling the front desk numerous times to let them know I would be arriving later than expected. I had to contact the national number, and that took a while for the representative to inform the desk of my later arrival time. Awful. 2. Upon arrival, I noticed I would be on the 1st floor. I asked for a higher floor level, as I'm not comfortable as a solo traveler on the base floor. I was told matter-of-factly with no empathy that there was nothing they could do as housekeeping only cleaned a certain number of rooms that day. Didn't offer any solutions or notes to possibly move my room the next day or anything. 3. On day 2, being an "extended stay" hotel with a mini-kitchen, I asked about the cooking utensils. Little did I know they don't offer anything, "People bring their own". How is that possible if someone is flying from another state? I'm not bringing my kitchen from home. 4. My room key didn't work on day 1 of a 3 day stay. I went to the same clerk from the night prior. With a strange man, I would guess another guest was at the desk, and the clerk announced my room number, aloud...LOUDLY. Why would you do that, when less than 24 hours ago I told you I was uneasy about staying on the first floor? 5. My room key again didn't work on the 2nd day. Thankful I checked out on the 3rd day! The only bright moment was with Tierra! She smiled and was welcoming! She was the best!

Friendly staff, only stayed one night however was clean, safe and coffee was perfect. Cheers from your friends up north.

I’m up here working and this hotel is in a good area. It’s literally in the middle of a area with corporate offices and car dealerships.

Nice hotel. We have stayed here several times. Nice and quiet and comfortable. Easy access, feel nice and safe.

Convenient Location

Good location. Very clean facility. Staff very friendly. Would like an ice machine but I can buy a bag and put it in the freezer.

We loved the mini-kitchen, especially given the very reasonable rate for one night. The room was well lit, which is not true of many hotels in this rice range. Our GPS could not find the hotel; it led us to 1789 and assumed that 1788 was across the street, but 1788 is 2 blocks away.

The place is very quiet and safe

hard to find---just say its next to the ford dealership--- maybe could use a message board?

Clean and convenient location

Hotel is in a nice, safe area but close to everything that is needed. Staff was excellent at the front desk. Only downfall was the odor of marijuana permeating throughout the facility. I'm just sensitive to it, might not bother everyone. For the money, overall decent stay.

The location was great and close to shops and dining.

The hotel was clean and the staff was great! It’s disappointing to stay at an “extended stay” hotel that advertises kitchen with stove and refrigerator but there is absolutely nothing to use. No pans. No dishes. No cups or silverware. Not even any paper towels. Not even the wrapped plastic cups most hotels provide for the bathroom. Not even any extra pillows. I might consider staying again if those needs are met.

Everything was good just wish you guys would have free breakfast like all the other hotels that was the only downfall. And I didn't have curtains on my windows I like my room dark. But besides that I had a good stay

Loved staying. However there was no pots or pan . It needs a full length mirror, it’s hard to see how you are dressed.

Advertised to have a kitchenette but the rooms don't even come with paper cups or a coffee maker let alone pans or any utensils. when you ask the desk about this they tell you that you can buy kitchen utensils and pans from them but they're out so you can't. They advertise high speed WiFi but you actually have to pay for that as well. They're thermostat has a motion sensor that shuts off after a while so good luck keeping the room at a nice temp while you're sleeping. Asked for a do not disturb sig. And was told they were out of that.

I would like to express my gratitude for the accommodation provided during my stay from October 17th to October 21st, 2024. Despite initial concerns based on reviews, I was reassured by the hotel staff that everything would be satisfactory. Upon arrival, I was pleased to find that the housekeeping and front desk services were excellent, and the rooms were clean and well-maintained. While there was a lack of pots and pans in the room, I was prepared for this and brought my own. The management team was very accommodating and allowed us to extend our stay by an hour, which was greatly appreciated. Overall, I am happy with my stay and grateful for the support provided during a difficult time as I was visiting for my brother's funeral.

Its a basic need stay, full fridge, 2 eye stovetop, but no ice or pans. No grab n go or anything for breakfast. It is extremely fair price so no complaints other than the no ice machine.

Top of fridge was covered in crumbs. Hot water in the tub was plumbed reverse. My youngest was injured by the bathroom door stop. Only two devices allowed on the free wifi. No pots, pans, silverware, cups or dishwasher provided in the long term stay room with a cooking surface.

No breakfast

Didn’t have hand soap or water in the room. Wish it was easier to find them. Shouldn’t have cups in the bathroom. Put in the kitchen

All 3 rooms i was checked in to had something wrong 1st room lights burnt out/ fridge jmakingmloud noises 2nd room still had people staying in it even though the computer said differently 3rd room light between bed and fridge light burned out. Fridge/freezer took hours to get cold.- sink in bathroom took forever to drain. Elevator door would not shut and had to use stairs multiple times, desk clerk said " guess i can put in a work order".. NO ice machine and you had to bring dirty towels to lobby for "exchange". God forbid ya need extras. NO breakfast , pool, or any other amenities offered even though they call it a suite style hotel Overall for the amount of money spent, this hotel was horrible. Ive paid less and had way better experiences then I did staying here. The front desk clerk that checked me in(Thusday evening)was the only positive about the experience. She apologized over and over for things that are not under her control(maintenance issues, computer issues and laziness of others) she even apologized again upon check out on Sunday Morning foe things not under her control. NEVER AGAIN!!!!!