Holiday Inn Express & Suites - Savannah W - Chatham Parkway by IHG

We enjoyed our stay. Check-in and check out were simple. The staff were pleasant and helpful. We will return again in 2 weeks for another weekend stay.

The hotel could definitely use an update. The elevator floors were unclean and the chaise in my room was stained. I was unable to sleep the first night due to non stop rolling of a chair or heavy walking by the guest above. I called the front desk to report and the noise continued an additional hour before I dozed off. My room was not refreshed after I returned the following day so again I reported and retrieved fresh linen. The second day of stay my bed was made but I could see that the sink, shower and floor was still as I’d left them that morning. Trash unemptied.

I go for the cinnamon rolls and afternoon cookies and second visit no cookies!!!

It was not well kept. There were now towels in gym and swimming pool areas. We were not provided extra towels despite asking twice. Room keys stopped working and needed to redone everyday. Towel hangar in bathroom was broken and not fixed despite reporting. Probably the worst holiday inn experience so far.

The tv didnt work we called down they tried to fix it no other comparable rooms to move to very disappointing