Urban Anaga Hotel
US$ 199
/noite
Média para novembro
Preços para Urban Anaga Hotel
Selecione datas para ver preços e disponibilidade
US$ 199
/noite
Média para novembro
Preços médios mensais
Em Urban Anaga Hotel, o preço por noite é, em média, US$ 87 no mês mais barato (julho) e US$ 199 no mês mais caro (novembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 147 |
| fevereiro | US$ 175 |
| março | US$ 127 |
| abril | US$ 104 |
| maio | US$ 93 |
| junho | US$ 99 |
| julho | US$ 87 |
| agosto | US$ 96 |
| setembro | US$ 101 |
| outubro | US$ 128 |
| novembro | US$ 199 |
| dezembro | US$ 150 |
J
F
M
A
M
J
J
A
S
O
nov. · US$ 199
N
D
Mais caro: novembro (aprox. US$ 199)
Mais barato: julho (aprox. US$ 87)
Sobre este alojamento
Participe nas várias atividades recreativas do local, incluindo uma sala de fitness, ou aprecie soberbas vistas a partir do terraço. Wi-fi grátis, serviços de concierge e um salão de banquetes são algumas das comodidades adicionais disponív...
Comodidades
Participe nas várias atividades recreativas do local, incluindo uma sala de fitness, ou aprecie soberbas vistas a partir do terraço. Wi-fi grátis, serviços de concierge e um salão de banquetes são algumas das comodidades adicionais disponíveis este hotel.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas.
Restaurante
Para saciar o apetite, dê um salto até ao KIKI, um restaurante especializado em cozinha japonesa que serve almoços e jantares. Se lhe apetecer uma refeição ligeira, encontrará ainda uma cafetaria. Em alternativa, refugie-se no conforto dos seus aposentos e dê uma vista de olhos pelo menu do serviço de quarto (a horas específicas). Peça o seu cocktail favorito no bar/lounge. Este hotel serve pequeno-almoços buffet durante a semana entre as 7:00 e as 10:00 e aos fins de semana entre as 8:30 e as 10:30, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 50 quartos com ar condicionado, um minibar e um televisor de ecrã plano. As camas têm colchões viscoelástico e edredões de penas. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Uma estadia nUrban Anaga Hotel coloca-o no coração de Santa Cruz de Tenerife, a alguns passos de Centro de Arte La Recova e de Teatro Guimerá. Este hotel está a 14 km (8,7 mi) de Praia Teresitas e a 1,2 km (0,8 mi) de Museo Historico Militar de Canarias.
O que há nas proximidades
Centro de Arte La Recova(0.1 milhas)
Teatro Guimerá(0.1 milhas)
Iglesia-Parroquia Matriz de Nuestra Señora de La Concepción(0.1 milhas)
Plaza Iglésia(0.2 milhas)
Parroquia de San Francisco de Asís(0.2 milhas)
Plaza de España(0.2 milhas)
Museu de Belas Artes(0.2 milhas)
Museo de la Naturaleza y el Hombre(0.3 milhas)
Museu Arqueológico(0.3 milhas)
Parroquia de Nuestra Señora del Pilar(0.3 milhas)
Mercado de Nossa Senhora de África(0.3 milhas)
Tenerife Espacio de las Artes(0.4 milhas)
Garcia Sanabria Park(0.5 milhas)
Museo Historico Militar de Canarias(0.7 milhas)
Rambla de Santa Cruz(0.7 milhas)
Santa Cruz de Tenerife (TFN-Tenerife do Norte)(9 milhas)
Tenerife (TFS-Tenerife do Sul)(39.8 milhas)
Estacionamento
Quartos de não fumadores
Centro de negócios
Serviço de quartos
Balcão de turismo
Serviços de limpeza
Localização
Calle Imeldo Seris 19, esquina Cruz Verde, Santa Cruz de Tenerife, Ilhas Canárias, Espanha
Centro de Arte La Recova (0.1 milhas)
Teatro Guimerá (0.1 milhas)
Iglesia-Parroquia Matriz de Nuestra Señora de La Concepción (0.1 milhas)
Plaza Iglésia (0.2 milhas)
Parroquia de San Francisco de Asís (0.2 milhas)
Plaza de España (0.2 milhas)
Opções de quartos
8
Quarto Familiar
Detalhes do quarto
1 Cama De Casal Grande
e 1 Sofá-Cama
Dormidas 3
366 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
14
Quarto Duplo Deluxe
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
344 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
13
Quarto Duplo Executivo
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
344 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Urban Anaga Hotel
8.5
Fabuloso
Com base em 2.229 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Urban Anaga Hotel recebe consistentemente elogios pela sua localização central em Santa Cruz, quartos espaçosos e funcionários geralmente simpáticos, mas muitos hóspedes relatam ruído significativo durante a noite proveniente do bar/discoteca no terraço e das ruas movimentadas, com estacionamento difícil ou fora do local.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Urban Anaga Hotel recebe consistentemente elogios pela sua localização central em Santa Cruz, quartos espaçosos e funcionários geralmente simpáticos, mas muitos hóspedes relatam ruído significativo durante a noite proveniente do bar/discoteca no terraço e das ruas movimentadas, com estacionamento difícil ou fora do local.
A limpeza é frequentemente mencionada, embora várias avaliações mencionem mobiliário desgastado, problemas de manutenção ocasionais ou falhas na arrumação. Os quartos são espaçosos, mas podem ser pouco práticos, com espaço de armazenamento limitado, casas de banho com paredes de vidro sem privacidade em alguns casos, e uma decoração que em alguns locais parece básica ou cansada. As opiniões sobre o pequeno-almoço variam de delicioso e variado a medíocre, e o terraço no telhado é um local animado para bebidas, gerido separadamente. No geral, espere uma base conveniente na cidade, com conforto priorizado em relação ao sossego ou comodidades completas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O bar/discoteca no terraço funciona até tarde e é um espaço separado com acesso partilhado ao elevador, gerando ruído substancial. O estacionamento é limitado ou fora do local e pode ser confuso ou dispendioso.
Avaliações dos hóspedes relacionadas
10
MATTEO
27 de fev. de 2025
·
A estadia foi de 5 noites
Hotel in ottima posizione strategica, vicino alle fermate del bus. Rooftop bar con relativa discoteca veramente bella.
Hotel in ottima posizione strategica, vicino alle fermate del bus. Rooftop bar con relativa discoteca veramente bella.
2
Victoria
25 de out. de 2025
·
A estadia foi de 1 noite
Don’t stay here if you want to rest at night! Worst Sleep Ever – Felt Like a Nightclub Was Right Above Our Room This was honestly one of the worst hotel experiences I’ve ever had. There’s a nightclub that plays insanely loud music until around 4 or 5 in the morning, and it literally felt like it was right above our room. The walls and floor were vibrating from the bass — it was impossible to sleep even for a minute. I can’t believe the hotel rents out rooms knowing how unbearable the noise is. It’s unbelievable that a hotel would rent out rooms knowing guests can’t possibly rest. If you actually want to sleep, stay far, far away from this place.
Don’t stay here if you want to rest at night! Worst Sleep Ever – Felt Like a Nightclub Was Right Above Our Room This was honestly one of the worst hotel experiences I’ve ever had. There’s a nightclub that plays insanely loud music until around 4 or 5 in the morning, and it literally felt like it was right above our room. The walls and floor were vibrating from the bass — it was impossible to sleep even for a minute. I can’t believe the hotel rents out rooms knowing how unbearable the noise is. It’s unbelievable that a hotel would rent out rooms knowing guests can’t possibly rest. If you actually want to sleep, stay far, far away from this place.
6
Daniel
14 de mar. de 2026
·
A estadia foi de 8 noites
There is a nightclub at the very top of this hotel which you need to be aware of and there was no mention of any gym/fitness facilities. The staff were very helpful though and responsive to any concerns/questions. 7/10
There is a nightclub at the very top of this hotel which you need to be aware of and there was no mention of any gym/fitness facilities. The staff were very helpful though and responsive to any concerns/questions. 7/10
4
Luis
2 de out. de 2025
·
A estadia foi de 2 noites
Hotel muy desastroso. Aunque estuve en una planta 5, el ruido del tranvía y de la calle era horroroso. El desayuno muy mediocre para el precio que cobran. No realizaron la limpieza de la habitación aduciendo que había un cartel de no molestar en la puerta de la habitación, cosa que no era cierta. Cuando se reclamó, ni caso. Imposible aparcar, obligatorio parking que hay que contratar fuera del hotel. La limpieza y el estado de conservación muy mejorable
Hotel muy desastroso. Aunque estuve en una planta 5, el ruido del tranvía y de la calle era horroroso. El desayuno muy mediocre para el precio que cobran. No realizaron la limpieza de la habitación aduciendo que había un cartel de no molestar en la puerta de la habitación, cosa que no era cierta. Cuando se reclamó, ni caso. Imposible aparcar, obligatorio parking que hay que contratar fuera del hotel. La limpieza y el estado de conservación muy mejorable
2
Melkys
25 de jul. de 2025
·
A estadia foi de 2 noites
We were excited to stay at this hotel, but unfortunately, our experience was terrible. Upon arrival, we were told the bedding we requested wasn’t available. Instead of a queen bed, they gave us two beds pushed together and called it a king. They claimed it was an upgrade, but the AC in that room didn’t work. Parking was also advertised as available, but there was none—we had to park far away. When we complained and requested to cancel, they told us to contact Expedia. Expedia called the hotel, and the staff lied, claiming they had a better room for us and that parking was available—both false. After much back and forth, they showed us the room we originally requested. It was finally a queen bed, but by then, the trust was gone. They also said they’d include breakfast due to the inconvenience, but the next morning we were told we had no breakfast included—after already serving ourselves. It was embarrassing. Javier from the front desk had promised otherwise. On top of it all, the shower in our final room was clogged and didn’t drain properly. This hotel has potential, but poor management, lack of training, and dishonesty ruined the experience. Guests deserve better.
We were excited to stay at this hotel, but unfortunately, our experience was terrible. Upon arrival, we were told the bedding we requested wasn’t available. Instead of a queen bed, they gave us two beds pushed together and called it a king. They claimed it was an upgrade, but the AC in that room didn’t work. Parking was also advertised as available, but there was none—we had to park far away. When we complained and requested to cancel, they told us to contact Expedia. Expedia called the hotel, and the staff lied, claiming they had a better room for us and that parking was available—both false. After much back and forth, they showed us the room we originally requested. It was finally a queen bed, but by then, the trust was gone. They also said they’d include breakfast due to the inconvenience, but the next morning we were told we had no breakfast included—after already serving ourselves. It was embarrassing. Javier from the front desk had promised otherwise. On top of it all, the shower in our final room was clogged and didn’t drain properly. This hotel has potential, but poor management, lack of training, and dishonesty ruined the experience. Guests deserve better.
8
Ismael
8 de out. de 2024
·
A estadia foi de 3 noites
Todo muy bien, buen alojamiento y muy buena zona. Lo único negativo que es algo ruidoso en fin de semana por la discoteca del roof top.
Todo muy bien, buen alojamiento y muy buena zona. Lo único negativo que es algo ruidoso en fin de semana por la discoteca del roof top.
4
carol
15 de mar. de 2022
·
A estadia foi de 5 noites
A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.
A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.
2
Emma
14 de mai. de 2025
·
A estadia foi de 1 noite
Zero sleep thanks to Hotels.com intentionally misleading listing for this property. Be under NO illusion, this is a party hotel, with rowdy guests, a nightclub ON THE ROOF until 4AM, a shared lift with the nightclub, no restriction from guests and non guests roaming the hotels corridors, falling out of the lift drunk or vomiting outside your room. Since our complaint, hotels.com have not reviewed their listing of this property, they don’t give a toss about their guests. We will be cancelling all our upcoming both personal and corporate booking with this company based on their inability to take action on this and not take our situation seriously. Awful stay, unbelievable response from hotels.com. For the property: Don’t attempt to run a nightclub and a hotel in the same venue. The two are not conducive to a good experience for either party. 4 Star, this isn’t. No real welcome from reception, to the hotel, the city or area. No invitation to book breakfast, no local recommendation for ANYTHING. No offer to use the gym, nor their nightclub, adjoining restaurant or bar. Got told the wrong floor for our room. Air conditioning was off and room sweaty and stinking of strong cleaning product on arrival. The fact that the hotel markets themselves as luxury is farsical. Dusty, covered in cigarette burns, tired and run down. This place and its furnishings has taken a hammering due to its clientele and partying ways.
Zero sleep thanks to Hotels.com intentionally misleading listing for this property. Be under NO illusion, this is a party hotel, with rowdy guests, a nightclub ON THE ROOF until 4AM, a shared lift with the nightclub, no restriction from guests and non guests roaming the hotels corridors, falling out of the lift drunk or vomiting outside your room. Since our complaint, hotels.com have not reviewed their listing of this property, they don’t give a toss about their guests. We will be cancelling all our upcoming both personal and corporate booking with this company based on their inability to take action on this and not take our situation seriously. Awful stay, unbelievable response from hotels.com. For the property: Don’t attempt to run a nightclub and a hotel in the same venue. The two are not conducive to a good experience for either party. 4 Star, this isn’t. No real welcome from reception, to the hotel, the city or area. No invitation to book breakfast, no local recommendation for ANYTHING. No offer to use the gym, nor their nightclub, adjoining restaurant or bar. Got told the wrong floor for our room. Air conditioning was off and room sweaty and stinking of strong cleaning product on arrival. The fact that the hotel markets themselves as luxury is farsical. Dusty, covered in cigarette burns, tired and run down. This place and its furnishings has taken a hammering due to its clientele and partying ways.
8
Herve
3 de mar. de 2026
·
A estadia foi de 1 noite
Parking peu effectif à préciser à la location Reste emplacement central et bel hotel
Parking peu effectif à préciser à la location Reste emplacement central et bel hotel
6
David
23 de fev. de 2026
·
A estadia foi de 7 noites
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes consideram o hotel e os quartos limpos, mas relatórios recorrentes citam áreas desgastadas, odores, ar condicionado sujo e arrumação ocasionalmente negligenciada ou irregular.
Avaliações dos hóspedes relacionadas
6
Peter
24 de jan. de 2024
·
A estadia foi de 7 noites
Das Hotel soll vier Sterne haben. Ist aber von vier Sternen weit entfernt. Real würde ich sagen: zwei Sterne. Die gesamte Einrichtung ist vom billigstem. Alles Ikea und dann noch runtergerockt. Löcher in der Bettwäsche, Klimaanlage ohne Funktion. Die "Rooftop-Bar" mit Kakerlaken auf dem Boden. Die Bänke und Sessel verdreckt und kaputt. Nur im Eingangsbereich schaut alles schick aus. Ansonsten nur das billigste, und das ist auch bereits 10 Jahre alt- oder älter. Keine Empfehlung. Nie wieder!!
Das Hotel soll vier Sterne haben. Ist aber von vier Sternen weit entfernt. Real würde ich sagen: zwei Sterne. Die gesamte Einrichtung ist vom billigstem. Alles Ikea und dann noch runtergerockt. Löcher in der Bettwäsche, Klimaanlage ohne Funktion. Die "Rooftop-Bar" mit Kakerlaken auf dem Boden. Die Bänke und Sessel verdreckt und kaputt. Nur im Eingangsbereich schaut alles schick aus. Ansonsten nur das billigste, und das ist auch bereits 10 Jahre alt- oder älter. Keine Empfehlung. Nie wieder!!
6
martin
29 de ago. de 2025
·
A estadia foi de 1 noite
Rost im Badezimmer, schlechter Geruch im Zimmer. Kein Kasten. Kaum Ablagerungs Möglichkeiten für die Sachen. Aber riesengroßes Zimmer
Rost im Badezimmer, schlechter Geruch im Zimmer. Kein Kasten. Kaum Ablagerungs Möglichkeiten für die Sachen. Aber riesengroßes Zimmer
8
Alfonso
28 de out. de 2022
·
A estadia foi de 3 noites
Las instalaciones y el equipamiento son modernos y están genial. El trato del personal es muy bueno, principalmente las personas que atienden el desayuno. La ubicación es muy buena. No le hemos dado la máxima nota ya que uno de los días se notaba que no habían limpiado bien el suelo cerca de la cama, si bien es cierto y justo decir que nos fuimos de la habitación ya tarde y seguramente le dieron prioridad al baño que siempres estaba perfecto.
Las instalaciones y el equipamiento son modernos y están genial. El trato del personal es muy bueno, principalmente las personas que atienden el desayuno. La ubicación es muy buena. No le hemos dado la máxima nota ya que uno de los días se notaba que no habían limpiado bien el suelo cerca de la cama, si bien es cierto y justo decir que nos fuimos de la habitación ya tarde y seguramente le dieron prioridad al baño que siempres estaba perfecto.
4
Luis
2 de out. de 2025
·
A estadia foi de 2 noites
Hotel muy desastroso. Aunque estuve en una planta 5, el ruido del tranvía y de la calle era horroroso. El desayuno muy mediocre para el precio que cobran. No realizaron la limpieza de la habitación aduciendo que había un cartel de no molestar en la puerta de la habitación, cosa que no era cierta. Cuando se reclamó, ni caso. Imposible aparcar, obligatorio parking que hay que contratar fuera del hotel. La limpieza y el estado de conservación muy mejorable
Hotel muy desastroso. Aunque estuve en una planta 5, el ruido del tranvía y de la calle era horroroso. El desayuno muy mediocre para el precio que cobran. No realizaron la limpieza de la habitación aduciendo que había un cartel de no molestar en la puerta de la habitación, cosa que no era cierta. Cuando se reclamó, ni caso. Imposible aparcar, obligatorio parking que hay que contratar fuera del hotel. La limpieza y el estado de conservación muy mejorable
10
Jonathan
4 de jan. de 2026
·
A estadia foi de 1 noite
Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique
Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique
6
damien RENE
19 de out. de 2025
·
A estadia foi de 7 noites
Personnel au top mais chambres mal aménagées Les clims sont très sale et l'insonorisation n est pas top
Personnel au top mais chambres mal aménagées Les clims sont très sale et l'insonorisation n est pas top
10
Claudia
31 de dez. de 2022
·
A estadia foi de 19.356 noites
Hotel idéalement situé en plein cœur du centre historique. Nous avons eu une chambre au 2ème étage , calme et très spacieuse, d'une propreté irréprochable. Le petit-déjeuner a été délicieux et très varié. Le personnel très sympathique et souriant. Tout a été parfait!
Hotel idéalement situé en plein cœur du centre historique. Nous avons eu une chambre au 2ème étage , calme et très spacieuse, d'une propreté irréprochable. Le petit-déjeuner a été délicieux et très varié. Le personnel très sympathique et souriant. Tout a été parfait!
10
Heidi
10 de out. de 2025
·
A estadia foi de 8 noites
Die Unterkunft ist sehr zentral gelegen, sehr sauber, Tram ist direkt vor dem Haus, Busbahnhof mit Tram oder zu Fuß sehr leicht erreichbar. Man kommt mit dem Bus zum schönsten Strand. Leider hat mich der Bustransfer heute Morgen nicht abgeholt, obwohl ich 10 Min. Vor der vereinbarten Zeit an der genauen Abholstelle war. Was ist damit? Bitte melde
Die Unterkunft ist sehr zentral gelegen, sehr sauber, Tram ist direkt vor dem Haus, Busbahnhof mit Tram oder zu Fuß sehr leicht erreichbar. Man kommt mit dem Bus zum schönsten Strand. Leider hat mich der Bustransfer heute Morgen nicht abgeholt, obwohl ich 10 Min. Vor der vereinbarten Zeit an der genauen Abholstelle war. Was ist damit? Bitte melde
10
alessandro
12 de jan. de 2026
·
A estadia foi de 1 noite
Camera pulita, ottima posizione. Un ottimo hotel a 4 stelle.
Camera pulita, ottima posizione. Un ottimo hotel a 4 stelle.
6
David
23 de fev. de 2026
·
A estadia foi de 7 noites
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente grandes e confortáveis, embora alguns não tenham roupeiros ou espaço de armazenamento e apresentem casas de banho com paredes de vidro que reduzem a privacidade; a decoração pode parecer básica ou cansada, com problemas ocasionais no ar condicionado.
Avaliações dos hóspedes relacionadas
8
Claudia
18 de dez. de 2024
·
A estadia foi de 2 noites
Fand es sauber und ordentlich. An der einen oder anderen Stelle hat man gesehen, dass das Haus schon älter ist. Im Zimmer wäre Platz für einen Kleiderschrank, der gefehlt hat. Trotz Nähe zum Zentrum war es sehr ruhig. Frühstück eher mittelmäßig.
Fand es sauber und ordentlich. An der einen oder anderen Stelle hat man gesehen, dass das Haus schon älter ist. Im Zimmer wäre Platz für einen Kleiderschrank, der gefehlt hat. Trotz Nähe zum Zentrum war es sehr ruhig. Frühstück eher mittelmäßig.
6
martin
29 de ago. de 2025
·
A estadia foi de 1 noite
Rost im Badezimmer, schlechter Geruch im Zimmer. Kein Kasten. Kaum Ablagerungs Möglichkeiten für die Sachen. Aber riesengroßes Zimmer
Rost im Badezimmer, schlechter Geruch im Zimmer. Kein Kasten. Kaum Ablagerungs Möglichkeiten für die Sachen. Aber riesengroßes Zimmer
8
Davorka
10 de fev. de 2025
·
A estadia foi de 4 noites
La stanza molto spaziosa e con finestre grandi, tanta luce naturale. Il materasso non era dei migliori, dovrebbero cambiarlo. Bagno spazioso ma pochi posti dove mettere le cose, senza una finestra e col ventilatore non funzionante. La doccia enorme. La posizione perfetta del hotel è perfetta.
La stanza molto spaziosa e con finestre grandi, tanta luce naturale. Il materasso non era dei migliori, dovrebbero cambiarlo. Bagno spazioso ma pochi posti dove mettere le cose, senza una finestra e col ventilatore non funzionante. La doccia enorme. La posizione perfetta del hotel è perfetta.
4
Cary
22 de set. de 2024
·
A estadia foi de 2 noites
Very noisy all night from bar on rooftop, We were o 5th floor. Made no difference. Can not recommend.
Very noisy all night from bar on rooftop, We were o 5th floor. Made no difference. Can not recommend.
10
Jonathan
4 de jan. de 2026
·
A estadia foi de 1 noite
Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique
Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique
4
carol
15 de mar. de 2022
·
A estadia foi de 5 noites
A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.
A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.
10
Alice
21 de fev. de 2022
·
A estadia foi de 4 noites
Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.
Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.
10
Greta
12 de fev. de 2026
·
A estadia foi de 2 noites
Lovely spacious executive room with fridge and hob, kettle etc Not that we cooked! Bathroom great. No noise during our midweek stay Staff friendly and helpful. We arrived early and as our room was ready we were able to settle in Excellent location
Lovely spacious executive room with fridge and hob, kettle etc Not that we cooked! Bathroom great. No noise during our midweek stay Staff friendly and helpful. We arrived early and as our room was ready we were able to settle in Excellent location
8
Kevin
22 de nov. de 2025
·
A estadia foi de 2 noites
A lovely hotel with good wifi and huge Executive rooms! Also in a good location to walk to the centre of Santa Cruz.
A lovely hotel with good wifi and huge Executive rooms! Also in a good location to walk to the centre of Santa Cruz.
6
David
23 de fev. de 2026
·
A estadia foi de 7 noites
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são frequentemente descritos como simpáticos e prestáveis, mas existem reclamações notáveis sobre uma receção pouco simpática, reservas excessivas e comunicação errónea sobre reservas ou inclusões.
Avaliações dos hóspedes relacionadas
6
Daniel
14 de mar. de 2026
·
A estadia foi de 8 noites
There is a nightclub at the very top of this hotel which you need to be aware of and there was no mention of any gym/fitness facilities. The staff were very helpful though and responsive to any concerns/questions. 7/10
There is a nightclub at the very top of this hotel which you need to be aware of and there was no mention of any gym/fitness facilities. The staff were very helpful though and responsive to any concerns/questions. 7/10
10
Nancy
25 de mar. de 2024
·
A estadia foi de 2 noites
Todas las chicas son súper simpáticas, tanto las de recepción como las de limpieza. Nos facilitaron muchísimo la estancia. Fue nuestra segunda vez en el alojamiento y sin duda repetiremos.
Todas las chicas son súper simpáticas, tanto las de recepción como las de limpieza. Nos facilitaron muchísimo la estancia. Fue nuestra segunda vez en el alojamiento y sin duda repetiremos.
4
Sergio
6 de nov. de 2023
·
A estadia foi de 2 noites
Llegamos y había overbokking, aunque nos dijeron que el cliente de nuestra habitación estaba enfermo( nos mintieron). Nos pasaron a otro hotel ( AC marriiot) y nos dieron una habitación en la planta baja, que nos limpiaron a las 18 de la tarde . En definitiva , mal servicio , sin explicaciones de su error ni ningún tipo de compensación por las molestias
Llegamos y había overbokking, aunque nos dijeron que el cliente de nuestra habitación estaba enfermo( nos mintieron). Nos pasaron a otro hotel ( AC marriiot) y nos dieron una habitación en la planta baja, que nos limpiaron a las 18 de la tarde . En definitiva , mal servicio , sin explicaciones de su error ni ningún tipo de compensación por las molestias
2
Melkys
25 de jul. de 2025
·
A estadia foi de 2 noites
We were excited to stay at this hotel, but unfortunately, our experience was terrible. Upon arrival, we were told the bedding we requested wasn’t available. Instead of a queen bed, they gave us two beds pushed together and called it a king. They claimed it was an upgrade, but the AC in that room didn’t work. Parking was also advertised as available, but there was none—we had to park far away. When we complained and requested to cancel, they told us to contact Expedia. Expedia called the hotel, and the staff lied, claiming they had a better room for us and that parking was available—both false. After much back and forth, they showed us the room we originally requested. It was finally a queen bed, but by then, the trust was gone. They also said they’d include breakfast due to the inconvenience, but the next morning we were told we had no breakfast included—after already serving ourselves. It was embarrassing. Javier from the front desk had promised otherwise. On top of it all, the shower in our final room was clogged and didn’t drain properly. This hotel has potential, but poor management, lack of training, and dishonesty ruined the experience. Guests deserve better.
We were excited to stay at this hotel, but unfortunately, our experience was terrible. Upon arrival, we were told the bedding we requested wasn’t available. Instead of a queen bed, they gave us two beds pushed together and called it a king. They claimed it was an upgrade, but the AC in that room didn’t work. Parking was also advertised as available, but there was none—we had to park far away. When we complained and requested to cancel, they told us to contact Expedia. Expedia called the hotel, and the staff lied, claiming they had a better room for us and that parking was available—both false. After much back and forth, they showed us the room we originally requested. It was finally a queen bed, but by then, the trust was gone. They also said they’d include breakfast due to the inconvenience, but the next morning we were told we had no breakfast included—after already serving ourselves. It was embarrassing. Javier from the front desk had promised otherwise. On top of it all, the shower in our final room was clogged and didn’t drain properly. This hotel has potential, but poor management, lack of training, and dishonesty ruined the experience. Guests deserve better.
10
Roger
7 de dez. de 2024
·
A estadia foi de 2 noites
City centre and close to many cafes, restaurants and plazas. Easy check-in, exceptionally helpful staff. Room was huge and well furnished. I was here on business for 2 nights and would recommend.
City centre and close to many cafes, restaurants and plazas. Easy check-in, exceptionally helpful staff. Room was huge and well furnished. I was here on business for 2 nights and would recommend.
2
Emma
14 de mai. de 2025
·
A estadia foi de 1 noite
Zero sleep thanks to Hotels.com intentionally misleading listing for this property. Be under NO illusion, this is a party hotel, with rowdy guests, a nightclub ON THE ROOF until 4AM, a shared lift with the nightclub, no restriction from guests and non guests roaming the hotels corridors, falling out of the lift drunk or vomiting outside your room. Since our complaint, hotels.com have not reviewed their listing of this property, they don’t give a toss about their guests. We will be cancelling all our upcoming both personal and corporate booking with this company based on their inability to take action on this and not take our situation seriously. Awful stay, unbelievable response from hotels.com. For the property: Don’t attempt to run a nightclub and a hotel in the same venue. The two are not conducive to a good experience for either party. 4 Star, this isn’t. No real welcome from reception, to the hotel, the city or area. No invitation to book breakfast, no local recommendation for ANYTHING. No offer to use the gym, nor their nightclub, adjoining restaurant or bar. Got told the wrong floor for our room. Air conditioning was off and room sweaty and stinking of strong cleaning product on arrival. The fact that the hotel markets themselves as luxury is farsical. Dusty, covered in cigarette burns, tired and run down. This place and its furnishings has taken a hammering due to its clientele and partying ways.
Zero sleep thanks to Hotels.com intentionally misleading listing for this property. Be under NO illusion, this is a party hotel, with rowdy guests, a nightclub ON THE ROOF until 4AM, a shared lift with the nightclub, no restriction from guests and non guests roaming the hotels corridors, falling out of the lift drunk or vomiting outside your room. Since our complaint, hotels.com have not reviewed their listing of this property, they don’t give a toss about their guests. We will be cancelling all our upcoming both personal and corporate booking with this company based on their inability to take action on this and not take our situation seriously. Awful stay, unbelievable response from hotels.com. For the property: Don’t attempt to run a nightclub and a hotel in the same venue. The two are not conducive to a good experience for either party. 4 Star, this isn’t. No real welcome from reception, to the hotel, the city or area. No invitation to book breakfast, no local recommendation for ANYTHING. No offer to use the gym, nor their nightclub, adjoining restaurant or bar. Got told the wrong floor for our room. Air conditioning was off and room sweaty and stinking of strong cleaning product on arrival. The fact that the hotel markets themselves as luxury is farsical. Dusty, covered in cigarette burns, tired and run down. This place and its furnishings has taken a hammering due to its clientele and partying ways.
8
Svend
27 de dez. de 2023
·
A estadia foi de 1 noite
Empfang sehr unfreundlich und nicht hilfsbereit
Empfang sehr unfreundlich und nicht hilfsbereit
10
Claudia
31 de dez. de 2022
·
A estadia foi de 19.356 noites
Hotel idéalement situé en plein cœur du centre historique. Nous avons eu une chambre au 2ème étage , calme et très spacieuse, d'une propreté irréprochable. Le petit-déjeuner a été délicieux et très varié. Le personnel très sympathique et souriant. Tout a été parfait!
Hotel idéalement situé en plein cœur du centre historique. Nous avons eu une chambre au 2ème étage , calme et très spacieuse, d'une propreté irréprochable. Le petit-déjeuner a été délicieux et très varié. Le personnel très sympathique et souriant. Tout a été parfait!
10
Greta
12 de fev. de 2026
·
A estadia foi de 2 noites
Lovely spacious executive room with fridge and hob, kettle etc Not that we cooked! Bathroom great. No noise during our midweek stay Staff friendly and helpful. We arrived early and as our room was ready we were able to settle in Excellent location
Lovely spacious executive room with fridge and hob, kettle etc Not that we cooked! Bathroom great. No noise during our midweek stay Staff friendly and helpful. We arrived early and as our room was ready we were able to settle in Excellent location
10
Hasan
25 de dez. de 2024
·
A estadia foi de 3 noites
Great central location. Friendly staff. Good facility.
Great central location. Friendly staff. Good facility.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excepcionalmente central e acessível a pé, com paragens de elétrico, estação de autocarros, terminal de cruzeiros, lojas e restaurantes nas proximidades. A localização central pode trazer ruído da rua ou de eventos ocasionais.
Avaliações dos hóspedes relacionadas
10
stephen
17 de out. de 2025
·
A estadia foi de 3 noites
Its in a central position in the city and so everything is a short walk away. Restaurants are in abundance ( there's a Japanese restaurant within the hotel). Theres a restaurant yards from the hotel called La Chahura (i think !) which is excellent and the portions are huge ! The hotel itself is spotless and the rooms are big and airy with large bathrooms and boutique decor . The tram runs right outside so it's handy. I will definitely stay here again .
Its in a central position in the city and so everything is a short walk away. Restaurants are in abundance ( there's a Japanese restaurant within the hotel). Theres a restaurant yards from the hotel called La Chahura (i think !) which is excellent and the portions are huge ! The hotel itself is spotless and the rooms are big and airy with large bathrooms and boutique decor . The tram runs right outside so it's handy. I will definitely stay here again .
8
Geoffrey
1 de abr. de 2024
·
A estadia foi de 7 noites
Hôtel avec personnel agréable et propre. Au coeur de la ville Santa Cruz. Manque peut être une carte des transports a l'accueil.
Hôtel avec personnel agréable et propre. Au coeur de la ville Santa Cruz. Manque peut être une carte des transports a l'accueil.
10
Jaycoda Sandor
18 de dez. de 2024
·
A estadia foi de 4 noites
Nice location close to the tram. Can easily walk to the waterfront and bus station etc in a few minutes. Convenient to old town, plaza de Espana and food and shopping.
Nice location close to the tram. Can easily walk to the waterfront and bus station etc in a few minutes. Convenient to old town, plaza de Espana and food and shopping.
10
Jonathan
4 de jan. de 2026
·
A estadia foi de 1 noite
Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique
Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique
8
Atte
17 de dez. de 2023
·
A estadia foi de 1 noite
Stayed only for one night on a Monday. We had a room on the inside of the building, it was very quiet and we had a good sleep. Breakfast is nothing special but all and all just fine! Location is great within close range to the bus terminal and the city centre, just how we liked it.
Stayed only for one night on a Monday. We had a room on the inside of the building, it was very quiet and we had a good sleep. Breakfast is nothing special but all and all just fine! Location is great within close range to the bus terminal and the city centre, just how we liked it.
10
Heidi
10 de out. de 2025
·
A estadia foi de 8 noites
Die Unterkunft ist sehr zentral gelegen, sehr sauber, Tram ist direkt vor dem Haus, Busbahnhof mit Tram oder zu Fuß sehr leicht erreichbar. Man kommt mit dem Bus zum schönsten Strand. Leider hat mich der Bustransfer heute Morgen nicht abgeholt, obwohl ich 10 Min. Vor der vereinbarten Zeit an der genauen Abholstelle war. Was ist damit? Bitte melde
Die Unterkunft ist sehr zentral gelegen, sehr sauber, Tram ist direkt vor dem Haus, Busbahnhof mit Tram oder zu Fuß sehr leicht erreichbar. Man kommt mit dem Bus zum schönsten Strand. Leider hat mich der Bustransfer heute Morgen nicht abgeholt, obwohl ich 10 Min. Vor der vereinbarten Zeit an der genauen Abholstelle war. Was ist damit? Bitte melde
10
Greta
12 de fev. de 2026
·
A estadia foi de 2 noites
Lovely spacious executive room with fridge and hob, kettle etc Not that we cooked! Bathroom great. No noise during our midweek stay Staff friendly and helpful. We arrived early and as our room was ready we were able to settle in Excellent location
Lovely spacious executive room with fridge and hob, kettle etc Not that we cooked! Bathroom great. No noise during our midweek stay Staff friendly and helpful. We arrived early and as our room was ready we were able to settle in Excellent location
8
Herve
3 de mar. de 2026
·
A estadia foi de 1 noite
Parking peu effectif à préciser à la location Reste emplacement central et bel hotel
Parking peu effectif à préciser à la location Reste emplacement central et bel hotel
6
David
23 de fev. de 2026
·
A estadia foi de 7 noites
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly
4
Roberto Jiménez
3 de fev. de 2023
·
A estadia foi de 1 noite
Es un alojamiento muy moderno, bonito y cuidado. Está tan céntrico que hay mucho ruido por las noches., casi imposible descansar.
Es un alojamiento muy moderno, bonito y cuidado. Está tan céntrico que hay mucho ruido por las noches., casi imposible descansar.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões sobre o pequeno-almoço são mistas, variando de delicioso e variado a medíocre ou apenas razoável. O terraço no telhado serve bebidas e música, e um restaurante no local é mencionado.
Avaliações dos hóspedes relacionadas
10
MATTEO
27 de fev. de 2025
·
A estadia foi de 5 noites
Hotel in ottima posizione strategica, vicino alle fermate del bus. Rooftop bar con relativa discoteca veramente bella.
Hotel in ottima posizione strategica, vicino alle fermate del bus. Rooftop bar con relativa discoteca veramente bella.
10
stephen
17 de out. de 2025
·
A estadia foi de 3 noites
Its in a central position in the city and so everything is a short walk away. Restaurants are in abundance ( there's a Japanese restaurant within the hotel). Theres a restaurant yards from the hotel called La Chahura (i think !) which is excellent and the portions are huge ! The hotel itself is spotless and the rooms are big and airy with large bathrooms and boutique decor . The tram runs right outside so it's handy. I will definitely stay here again .
Its in a central position in the city and so everything is a short walk away. Restaurants are in abundance ( there's a Japanese restaurant within the hotel). Theres a restaurant yards from the hotel called La Chahura (i think !) which is excellent and the portions are huge ! The hotel itself is spotless and the rooms are big and airy with large bathrooms and boutique decor . The tram runs right outside so it's handy. I will definitely stay here again .
8
Claudia
18 de dez. de 2024
·
A estadia foi de 2 noites
Fand es sauber und ordentlich. An der einen oder anderen Stelle hat man gesehen, dass das Haus schon älter ist. Im Zimmer wäre Platz für einen Kleiderschrank, der gefehlt hat. Trotz Nähe zum Zentrum war es sehr ruhig. Frühstück eher mittelmäßig.
Fand es sauber und ordentlich. An der einen oder anderen Stelle hat man gesehen, dass das Haus schon älter ist. Im Zimmer wäre Platz für einen Kleiderschrank, der gefehlt hat. Trotz Nähe zum Zentrum war es sehr ruhig. Frühstück eher mittelmäßig.
8
Mary
17 de jul. de 2022
·
A estadia foi de 2 noites
Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
10
Eulogio
19 de jul. de 2024
·
A estadia foi de 2 noites
Terraza espectacular y zona cercana con muy buenos restaurantes
Terraza espectacular y zona cercana con muy buenos restaurantes
4
Luis
2 de out. de 2025
·
A estadia foi de 2 noites
Hotel muy desastroso. Aunque estuve en una planta 5, el ruido del tranvía y de la calle era horroroso. El desayuno muy mediocre para el precio que cobran. No realizaron la limpieza de la habitación aduciendo que había un cartel de no molestar en la puerta de la habitación, cosa que no era cierta. Cuando se reclamó, ni caso. Imposible aparcar, obligatorio parking que hay que contratar fuera del hotel. La limpieza y el estado de conservación muy mejorable
Hotel muy desastroso. Aunque estuve en una planta 5, el ruido del tranvía y de la calle era horroroso. El desayuno muy mediocre para el precio que cobran. No realizaron la limpieza de la habitación aduciendo que había un cartel de no molestar en la puerta de la habitación, cosa que no era cierta. Cuando se reclamó, ni caso. Imposible aparcar, obligatorio parking que hay que contratar fuera del hotel. La limpieza y el estado de conservación muy mejorable
8
Richard
2 de fev. de 2022
·
A estadia foi de 7 noites
Centraal gelegen, ruime kamer, goedkoop en correct ontbijtbuffet.
Centraal gelegen, ruime kamer, goedkoop en correct ontbijtbuffet.
8
Atte
17 de dez. de 2023
·
A estadia foi de 1 noite
Stayed only for one night on a Monday. We had a room on the inside of the building, it was very quiet and we had a good sleep. Breakfast is nothing special but all and all just fine! Location is great within close range to the bus terminal and the city centre, just how we liked it.
Stayed only for one night on a Monday. We had a room on the inside of the building, it was very quiet and we had a good sleep. Breakfast is nothing special but all and all just fine! Location is great within close range to the bus terminal and the city centre, just how we liked it.
10
Rafael
6 de mar. de 2024
·
A estadia foi de 4 noites
The place is centrally located and modern. The room is comfortable and they have a terrace for drinks, tapas and music. Will return if back to Santa Cruz de Tenerife.
The place is centrally located and modern. The room is comfortable and they have a terrace for drinks, tapas and music. Will return if back to Santa Cruz de Tenerife.
10
Claudia
31 de dez. de 2022
·
A estadia foi de 19.356 noites
Hotel idéalement situé en plein cœur du centre historique. Nous avons eu une chambre au 2ème étage , calme et très spacieuse, d'une propreté irréprochable. Le petit-déjeuner a été délicieux et très varié. Le personnel très sympathique et souriant. Tout a été parfait!
Hotel idéalement situé en plein cœur du centre historique. Nous avons eu une chambre au 2ème étage , calme et très spacieuse, d'une propreté irréprochable. Le petit-déjeuner a été délicieux et très varié. Le personnel très sympathique et souriant. Tout a été parfait!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Rosangela
12 de abr. de 2026
·
A estadia foi de 1 noite
Hotel bem localizado. Funcionarios super atenciosos, quarto grande e limpo. Recomendo.
Hotel bem localizado. Funcionarios super atenciosos, quarto grande e limpo. Recomendo.
8
adrian
29 de out. de 2024
·
A estadia foi de 1 noite
no
no
8
Virginia
há 2 semanas
·
A estadia foi de 2 noites
.
.
8
Christian
há 2 semanas
·
A estadia foi de 1 noite
Eigentlich ist das Hotel gut. Aber der Rauchmelder blinkt nachts so hell, dass ich durch die geschlossenen Augen das Blitzen gesehen habe. Zusammen mit der grünen grellen Notbeleuchtung über der Zimmertür extrem nervig. Eigentlich daher nur 2 Sterne. Auch die Klimaanlage genau über dem Bett ist ein no go. Aber da sonst alles stimmt doch 4 Sterne.
Eigentlich ist das Hotel gut. Aber der Rauchmelder blinkt nachts so hell, dass ich durch die geschlossenen Augen das Blitzen gesehen habe. Zusammen mit der grünen grellen Notbeleuchtung über der Zimmertür extrem nervig. Eigentlich daher nur 2 Sterne. Auch die Klimaanlage genau über dem Bett ist ein no go. Aber da sonst alles stimmt doch 4 Sterne.
6
Antoine
27 de set. de 2026
·
A estadia foi de 3 noites
Séjour agréable à Tenerife, mais l’établissement ne m’a pas totalement convaincu au regard de son classement 4 étoiles. La chambre était propre, sans être irréprochable. Elle reste correcte pour un séjour de vacances, mais je m’attendais à un niveau de confort et de prestations un peu supérieur. Dans l’ensemble, rien de particulier à signaler, mais rien qui ne se démarque vraiment non plus. L’hôtel dispose de plusieurs espaces intéressants. Le restaurant situé au rez-de-chaussée est un véritable atout, avec une cuisine japonaise de qualité. Le bar de l’hôtel m’a semblé moins utile, tandis que le rooftop est une belle surprise : l’ambiance y est agréable, animée et propice à passer un bon moment en fin de journée ou en soirée. Concernant les prestations générales, l’établissement est satisfaisant, mais je trouve que son classement 4 étoiles est un peu généreux. À mon sens, il correspond davantage à un hôtel 3 étoiles, notamment au regard de la chambre et de l’expérience globale. En résumé, je suis satisfait de mon séjour. L’hôtel remplit son rôle, le restaurant et le rooftop sont de bons points, et je n’ai rencontré aucun problème particulier. Cependant, l’expérience reste assez classique et ne justifie pas pleinement les attentes que l’on peut avoir d’un 4 étoiles. Un séjour correct, agréable, mais sans véritable coup de cœur.
Séjour agréable à Tenerife, mais l’établissement ne m’a pas totalement convaincu au regard de son classement 4 étoiles. La chambre était propre, sans être irréprochable. Elle reste correcte pour un séjour de vacances, mais je m’attendais à un niveau de confort et de prestations un peu supérieur. Dans l’ensemble, rien de particulier à signaler, mais rien qui ne se démarque vraiment non plus. L’hôtel dispose de plusieurs espaces intéressants. Le restaurant situé au rez-de-chaussée est un véritable atout, avec une cuisine japonaise de qualité. Le bar de l’hôtel m’a semblé moins utile, tandis que le rooftop est une belle surprise : l’ambiance y est agréable, animée et propice à passer un bon moment en fin de journée ou en soirée. Concernant les prestations générales, l’établissement est satisfaisant, mais je trouve que son classement 4 étoiles est un peu généreux. À mon sens, il correspond davantage à un hôtel 3 étoiles, notamment au regard de la chambre et de l’expérience globale. En résumé, je suis satisfait de mon séjour. L’hôtel remplit son rôle, le restaurant et le rooftop sont de bons points, et je n’ai rencontré aucun problème particulier. Cependant, l’expérience reste assez classique et ne justifie pas pleinement les attentes que l’on peut avoir d’un 4 étoiles. Un séjour correct, agréable, mais sans véritable coup de cœur.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-06: 109.19781693958282USD
- 2026-11-07: 101.84605234895325USD
- 2026-11-08: 74.72840802463531USD
- 2026-11-09: 105.99427856504059USD
- 2026-11-10: 189.5003824162445USD
- 2026-11-11: 190.12609237335204USD
- 2026-11-12: 189.69901968795776USD
- 2026-11-13: 189.51380178497314USD
- 2026-11-14: 148.77737759303284USD
- 2026-11-15: 86.5586530674591USD
- 2026-11-16: 110.73872274156189USD
- 2026-11-17: 121.87049729569245USD
- 2026-11-18: 123.725151USD
- 2026-11-19: 126.17133694093323USD
- 2026-11-20: 116.4640054164505USD
- 2026-11-21: 163.00565022120665USD
- 2026-11-22: 165.88327992201232USD
- 2026-11-23: 112.75706212982941USD
- 2026-11-24: 110.73872274156189USD
- 2026-11-25: 112.82700782551575USD
- 2026-11-26: 110.73872274156189USD
- 2026-11-27: 110.94855132458495USD
- 2026-11-28: 111.27827831046295USD
- 2026-11-29: 87.08821639411926USD
- 2026-11-30: 112.97688295509339USD
- 2026-12-01: 110.7587072260437USD
- 2026-12-02: 114.92527664767456USD
- 2026-12-03: 112.7670543720703USD
- 2026-12-04: 131.6115218106079USD
- 2026-12-05: 129.36337785887147USD
- 2026-12-06: 129.90293342777252USD
- 2026-12-07: 126.47575591582489USD
- 2026-12-08: 111.92774854401398USD
- 2026-12-09: 110.7587072260437USD
- 2026-12-10: 111.09842645416259USD
- 2026-12-11: 114.92527664767456USD
- 2026-12-12: 111.73790444547272USD
- 2026-12-13: 87.23810002773286USD
- 2026-12-14: 113.19670378035735USD
- 2026-12-15: 113.19670378035735USD
- 2026-12-16: 113.27663321424866USD
- 2026-12-17: 111.73790444547272USD
- 2026-12-18: 111.73790444547272USD
- 2026-12-19: 111.73790444547272USD
- 2026-12-20: 90.5050104781723USD
- 2026-12-21: 113.84616550987243USD
- 2026-12-22: 110.89859861741638USD
- 2026-12-23: 113.4265083438263USD
- 2026-12-24: 133.97957266923524USD
- 2026-12-25: 132.9703987230835USD
- 2026-12-26: 141.44982399275207USD
- 2026-12-27: 132.9703987230835USD
- 2026-12-28: 130.72225477134705USD
- 2026-12-29: 134.42919805796814USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 108.71039961508941USD
- 2027-01-02: 124.65725286833954USD
- 2027-01-03: 112.59719475801086USD
- 2027-01-04: 109.75953402616882USD
- 2027-01-05: 108.51056327430724USD
- 2027-01-06: 114.38572958280945USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- Pode ficar um máximo de 3 crianças sem pagar, quando estas dormem no quarto dos pais ou tutor, utilizando a(s) cama(s) existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento disponibiliza check-out sem contacto.
- Tarifa de pequeno-almoço buffet: 17 EUR por adulto e 17 EUR por criança (valores aproximados)
- Tarifa de estacionamento nas imediações: 12 EUR por dia (a 200 metros)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Quartos de não fumadores
Centro de negócios
Serviço de quartos
Balcão de turismo
Serviços de limpeza
Geral
Serviço de quartos
Quartos de não fumadores
Pequeno-almoço no quarto
Máquinas de venda automática
Sala familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Atividades
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Serviços
Centro de negócios
Balcão de turismo
Serviços de limpeza
Instalações para banquetes
Cofre
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Internet
Wi-fi gratuito