Buckswood Hilltops

View is amazing and staff attentive. The lodge is in need of serious upgrades and a good clean.

No breakfast available by the time we left.No change for payments and change was never given although promised they will bring it.

Room and shower, toilet and basin was dirty and neglected. Spiderwebs in bathtoom. Mattresses warn. Bedding not well cleaned. Reception was friendly but poor service and staff disorganized. Reception area, dining room and front area overwhelmed with smoke from the pizza oven for hours. Ordered two take away meals, promised to be ready soonest. Waited for almost two hours and had fetch it personally. Food was cold and not tactful. Photos and pictures displayed on website and social media are very misleading and do not reflect the actual state of the premises and amenities. Not to be considered in future, nor recommended for any visitors or tourists.

poor

Stunning location, gear staff eager to help us enjoy the location and have a good time. We booked last minute, found this place in dark with no issue, rooms were ready and we actually enjoyed evening playing pool, having dinner by the fireplace and listening to good vibes. It was a great night in an unexpected location, and staff were very willing to help even though we booked it last minute at night, they still served us with dinner and breakfast was included. Highly recommended. And they view was amazing in the morning!