Grand Kuta Hotel Lombok - Pool - 43 inch Google TV - Strong 60Mbps WiFi - New Enhanced Management
Annehmlichkeiten
Parkplatz
Flughafen-Shuttleservice
Pool
Nichtraucher-Zimmer
Zimmerservice
Pool im Freien
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Gästebewertungen
8
Sehr gut
Basierend auf 200 verifizierten Bewertungen
2
Jessie
25. Mai 2024
·
Aufenthalt am 1 Nacht
This was my worst experience ever! I've made this booking a month before my travel date with full payment made! I and my husband travelled by motorcycle straight from airport to this hotel and hope that we are able to get a good rest since it was already 7:40p.m. when we reached the hotel. But once we arrived only we've been told that there's no room for us and they even asked me to cancel my booking & get refund from hotels.com. (We never get any email from them/ hotels.com) We refuse to do so because due to the rules, we are not allowed to cancel on the check in date. We just asked them to arrange another room for us anywhere nearby. At last they just paid back what we've paid for the room and left us with no room to stay. We had tried all nearby hotels/guesthouses but unfortunately all were fully booked. Without any choices, we rode back towards the airport area. At around 11:30p.m. only we managed to get ourselves a room to stay overnight. Worst experience!!! Don't book your room with this hotel, they are irresponsible!
This was my worst experience ever! I've made this booking a month before my travel date with full payment made! I and my husband travelled by motorcycle straight from airport to this hotel and hope that we are able to get a good rest since it was already 7:40p.m. when we reached the hotel. But once we arrived only we've been told that there's no room for us and they even asked me to cancel my booking & get refund from hotels.com. (We never get any email from them/ hotels.com) We refuse to do so because due to the rules, we are not allowed to cancel on the check in date. We just asked them to arrange another room for us anywhere nearby. At last they just paid back what we've paid for the room and left us with no room to stay. We had tried all nearby hotels/guesthouses but unfortunately all were fully booked. Without any choices, we rode back towards the airport area. At around 11:30p.m. only we managed to get ourselves a room to stay overnight. Worst experience!!! Don't book your room with this hotel, they are irresponsible!
8
Samuel
21. Mai 2023
·
Aufenthalt am 3 Nächte
It was great! Clean and close to everything:)
It was great! Clean and close to everything:)
Jalan Raya Kuta Lombok Tengah, Kuta, Pujut, Indonesien
Standort
Mitten in Kuta befindet sich Grand Kuta Hotel. Hafen von Lembar sollte auf deiner Liste stehen, wenn du etwas unternehmen möchtest. Wenn du dagegen lieber die Natur bewunderst, bieten sich folgende Ziele an: Strand von Kuta und Pantai Seger.
Weitere Informationen zum OrtRichtlinien der Unterkunft
Check-in
Check-out
Von 14:00 bis 22:00
Vor 11:00
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