BEACHES NEGRIL RESORT & SPA - ALL INCLUSIVE

Beaches Sandals was great! From the moment we arrived in Montego Bay airport we were met with great staff at the Sandals lounge. They took care of our luggage and got us on a shuttle quickly to Negril. Once at Negril the hotel staff was very welcoming and helpful. The rooms were clean and the resort was laid out well with many different dining options and activities throughout. We enjoyed the included water sport activities and the beautiful beach. There were night time games and entertainment we enjoyed both playing and watching. We were celebrating my daughter’s 16th birthday with a few of her close friends. They had a great time! Thank you Beaches!

Not Beaches Turks & Caicos at all—the two resorts are vastly different. Room was extremely cramped for 2 adults + 2 teens; unclear why this configuration is even allowed. No upgrade possible (sold out—not staff fault). Most staff were excellent (only a couple grumpy). Standouts: manager Javed (exceptional, apologetic, proactive—arranged birthday cake & fixes), manager Danielle (elegant, responsive—quickly handled safety concern), sailing instructor Patrick Daley (decades at resort, knowledgeable, passionate, fun & safe—total contrast to earlier young instructor who was obnoxious, intense & showed no safety awareness). No Wi-Fi anywhere except lobby, despite resort email promising room Wi-Fi—no warning given. Forced expensive, choppy roaming data ($25/person/day), badly disrupting my son’s daily online SAT classes. Daughter’s birthday (main trip purpose): nothing arranged despite multiple advance notices. We organised everything; Javed stepped in with apologies, special touches & cake—much appreciated. Cabana “service” poor—one visit, quoted 50-60 min delivery, so I fetched food myself. Javed again apologetic & helpful. Jerk restaurant: great food, but server oddly denied us fish (claimed sold out at length), yet later guests got it—no explanation. Stella’s: mediocre, nothing Italian. Kimonos: outstanding—must-try. Peruvian reportedly great but no reservation available. Water sports enjoyable, especially sailing with Patrick. Overall, staff try hard within resort limitations,

I loved my stay, the staff was friendly & very attentive. My son celebrated his first birthday and he had so much fun he loved everyone especially nae nae! We can’t wait to come back!

A Nightmare Vacation** I recently visited Beaches in Negril with my mother and my autistic adult daughter to celebrate my birthday. We arrived around 1:45 pm, having requested an early check-in to accommodate my daughter’s needs. Unfortunately, Melícia at the front desk was disrespectful and dismissive of our situation. My daughter had an absence seizure shortly after, and while the manager, Daniele, was helpful in getting us into a room by 2:45 pm, the problems only began there. The room smelled of mildew, and water was all over the floor from the air conditioner. When we tried to clean it up, the towel turned black, indicating the floor had never been cleaned. After a sarcastic response from Melícia at the front desk, we were eventually moved to another room. The new room seemed better initially, but our troubles continued. Both my daughter and I started noticing bite marks and severe itching at night. My mother then became very ill with severe diarrhea and a headache. Over the next few days, the bites worsened, and my daughter and I were covered in them, while my mother remained sick in bed. I raised the issue with Ms. Gisela, she dismissed the bites as mosquito bites, despite the itching only occurring at night in bed. The nurse mentioned to Gisela of anothe family suspected bed bugs, but no proper investigation was conducted. Despite promises, I have yet to receive any follow-up two weeks later. Emails to corporate have gone unanswered.

This was a wonderful experience, my family can’t stop talking about it. I can’t wait to go again. I highly recommend Beaches Negril. You won’t be disappointed.