Sleep Inn & Suites West Knoxville

Place was not clean and staff not very friendly.

This was a very nice hotel. The room was nice & quiet. The beds were comfortable. Breakfast was great. My only complaint is a mildew smell in the room. It does not have anything to do with cleanliness, because the room was very clean.

No complaints, great location, Cracker Barrel in front

Room was clean ish. Lots of updates needed. Walls dingy, bathroom could use bleach and fresh paint. Carpet needs steam cleaned.

This is a lower mid-tier hotel chain so you naturally don't get the amenities or fancyness of some of the higher level chains. But no complaints. Price was cheap for a one-night unexpected trip/stop. Room was well cleaned. Bed was fine. Breakfast was better than expected with scrambled eggs, sausage, muffins, waffles, toast, cereal, oatmeal. Location is in a good area with lots of shopping/restaurants. Commons areas were just okay with some obvious wear/tear and work needed. For the lower price this is a quality place to stay as long as you don't expect it to be something it's not (higher end chains). I would say here again on a pass through Knoxville if needed.