Deluxe Suites Downtown Montreal

Good for in and out but not spacious enough to work on the coffee table available. The absence of parking is a hurdle.

The apartment is about 2 kilometres walking to the Old Montreal part of town. Comfortable apartment but it would be helpful to have a user guide for guests to control heating. No spare towels provided just 2 for three nights! Comfy bed but noisy frame. Great to have use of laundry facilities and more space than a hotel room.

The apartments were pretty nice and at a good location. Food, grocery store, transit was all walkable. There is no elevator, some stuff could be cleaner. The host was responsive. We had no major issues during our stay.

Great place to stay for a family of 4. The beds were decently comfortable and downtown & old montreal were about 20-30 minutes away on foot. Having the laundry machine and parking behind the property was also nice. And the host was super helpful throughout the stay. I only wish that the supply area was a bit cleaner and more convenient since its in the stairwell.

Tout est correct à cet endroit mais rien n’est parfait. C’est idéal pour vivre comme à la maison sans trop de casse-tête. C’est propre correct, la finition est correcte, l’ameublement est correct. C’est ma 3ieme visite et c’est mieux que beaucoup d’hébergements que j’ai déjà visité! D’avoir un stationnement est un gros plus! Du rangement dans la douche, des débarbouillettes, des moulures mieux finies et des fenêtres propres donneraient un plus mais ça obligerait à louer plus cher. Bon rapport qualité/prix!

I did not notice that there would be several flights of stairs to climb. The apartment building is stuffy in the hallways. The biggest challenge I had was that there was no number to call for Deluxe Suites and given the problems I have with linking my reservations to the Expedia app( that no one from Expedia has contacted me for) I could not complete any communications or requests through the app. I rented 2 apartments for colleagues visiting from Brazil. Was not a good option to host them.

no parking nearby

The unit is a cute little studio with walking distance to some restaurants, bars, and about a 20min walk from notre dame. overall the stay was good except for the following reasons: There is no parking and difficulty to find space due to construction and few street parking spaces. we had some issues checking in since there is noone to help but the manager called after talking to Hotels.com and sent us the email with the instructions. As far as the unit, it can be loud since you can hear everything in the adjacent and upstairs units. The bathroom has all the essentials, except the shower is a little small. The bed is queen size but felt uncomfortable to sleep in after a while since it was a little firm and we ended up in the middle. There is a unit a/c but was difficult to use and ultimately never used it. The kitchen and living room are a nice size with a dishwasher that is a plus. Overall, the stay was good for the price.

MUY ACOGEDOR CON INSTALACIONES DE PRIMERA,VIAJAMOS EN FAMILIA Y TODO FUE EXCELENTE, LA ATENCION AL LLEGAR FUE RAPIDA, LA UBICACION ESTA GENIAL PUES TIENES PARADA DE AUTOBUS EN LA PUERTA DEL DEPA AUNQUE RENTAMOS AUTO CUENTA CON ESTACIONAMIENTO , GASOLINERA Y SUPERMERCADO A UNA CUADRA. MUY RECOMENDABLE.

The parking was hard to find (no sign) the room was clean and the instructions were clear. Thank you ! Can’t reply the text and the email (error code)

Uncomfortable bed, bed was smaller then queen, lacking seating for 2. Bugs in the room. Window sills and top of heaters not dusted and had dead bugs and hair. Iron present but no ironing board. Lacking sufficient mirrors - there was only one in the bathroom. There could have been one more in apartment.

Nice and clean with all necessary provisions. Reasonable walking distance to reatarants and local Metro supermarket and local bus to go into the more central part of the cityReado

One of the worst experiences at any accomodation found on hotels.com There were numerous small issues, tv remote didn't work, Uber eats was stolen while I was in the washroom etc. but the most major was an incredibly strong and unbearable smell of sulfur that began on day two of my stay and endured until I left. I messaged the hosts on the platform, I text and I called and tried everything to get in contact. This was at 4:30pm on a Tuesday. I had to leave because the smell was so strong I was getting a severe headache and was worried for my health. I stayed out until late, all along messaging and calling and trying to simply figure this out but they never replied. They didn't respond until the following morning and simply said some along the lines of "its not gas". No apologies, no solution. Meanwhile, fearing for my safety I slept a few hours, which I was very nervous about, but had no other choice, and left early in the morning. The smell had begun to fade morning but the host ignored messges and has done nothing to try and resolve the situation. Terrible communication, dirty accomodation and unbearably strong smell of sulfur for the entire stay. Be warned!!!

We were extremely happy with our stay, the apartment was very clean, and ready ahead of time for us to check in. Communication with the apt rep was great, responses were very quick. The location was perfect for us to explore the downtown/old areas of Montreal (a nice 20-30 min walk or short/cheap Uber) and new neighbourhoods we wouldn't have seen had we stayed in the downtown area. The street is in construction which may bother some, but it cut off street traffic which was nice and very quiet (the construction noise was not heard at all in the room). Inside the bldg, the rooms aren't overly soundproof, can hear from other apts if they are being loud, but not enough to bother or affect sleep. Highly recommend!

The area was beautiful close to downtown but the room was dirty when we arrived. Nasty stains on the couch, pee stain on the bed sheets and a dirty shower. Reported the issue and they said they would send cleaners and no one showered up. Asked for more towels as we only had 2 and still nothing. Room was very run down.

The property was excellent, very clean and well maintained, and in a great location. It was very convenient and we were able walk everywhere we wanted to go. Would highly recommend this location to family and friends.

There were ants in the room. I talked to the cleaner. No manager would call me. We got no help. Expedia tried to call and no response. I do not recommend and am very disappointed. I Don’t like having ants crawling all over. Not sure who would. And no help when they found out.

Nicely decorated condo, good amenities in kitchen. Sofa bed and bed were comfy. Some downsides for me: no bath mat, hand towels or tea towel in kitchen. No clean scrubber in kitchen sink. No cloth to wipe down countertops. No recycling container. We had ants on our last night! Couldn’t open the window as the handle was broken! I’m sure that’s a safety issue. No map of where fire escapes located or muster point outside. Bathroom faucet, shower door handle, paper holder need to be tightened. Cleaning in shower needs to cover all corners and grout near shower tray! Rug in living area needs better vacuuming - lots of black hair (not mine) on rug. Apart from that we had a pleasant stay!!

Appartement propre, calme malgré la proximité de la route et bien desservi par les transports

We had a great time at the apartment. I appreciated the electronic entry to building and to the unit; this avoided the possibility of a lost key. The apartment was super clean and well appointed. Plenty of space for the two of us. One issue it the only AC unit is in the living room, so rooms got warm with the higher than normal temperatures there. Also oddly heat was coming out of the baseboard units in the bedrooms at time. Otherwise, we really enjoyed the building's proximity to restaurants (even a 24 hour A&W across the street), the Metro grocery store a few blocks away, buses right outside and the metro about a 10 min. walk away. I would stay here again! Merci!

Uncomfortable bed, bed was smaller then queen, lacking seating for 2. Bugs in the room. Window sills and top of heaters not dusted and had dead bugs and hair. Iron present but no ironing board. Lacking sufficient mirrors - there was only one in the bathroom. There could have been one more in apartment.

El sofá cama era muy pequeño mi hijo adolescente no cabía, se cayó y durmió en el piso. Para entrar a la ducha hay una columna en medio de las puertas de vidrio que dificulta la entrada.

Spacious and mint condition suites. Convenient, close enough to town, good bang for you buck

Great location, a 10 mins to the Bell Centre, 20mins to St Catherine Street. Coffee shop across the street along with A&W. Building is referbished apartments. Stayed in apt one on the first floor, the occupant directly above was extreamly noisy at all hours of the day. Great value for money, with a full kitchen which was extreamly handy for a 5 day stay. Free use of laundry machine which was a nice touch. We would stay here again

Beautiful modern apartments

Great place to stay, lovely apartment, good location, very secure. Road is a little noisy and no aircon in bedroom so can get a little warm but would stay again . Owners get back to you really quickly with any queries.

Bel appartement, mobilier récent et bien placé... mais gros travaux au niveau du carrefour sous les fenêtres. Bruit insupportable à partir de 7:00 am jusqu'à 4:00 pm chaque jour de la semaine !

Nicely decorated condo, good amenities in kitchen. Sofa bed and bed were comfy. Some downsides for me: no bath mat, hand towels or tea towel in kitchen. No clean scrubber in kitchen sink. No cloth to wipe down countertops. No recycling container. We had ants on our last night! Couldn’t open the window as the handle was broken! I’m sure that’s a safety issue. No map of where fire escapes located or muster point outside. Bathroom faucet, shower door handle, paper holder need to be tightened. Cleaning in shower needs to cover all corners and grout near shower tray! Rug in living area needs better vacuuming - lots of black hair (not mine) on rug. Apart from that we had a pleasant stay!!

Property has been recently renovated. Very nice.

We had a great time at the apartment. I appreciated the electronic entry to building and to the unit; this avoided the possibility of a lost key. The apartment was super clean and well appointed. Plenty of space for the two of us. One issue it the only AC unit is in the living room, so rooms got warm with the higher than normal temperatures there. Also oddly heat was coming out of the baseboard units in the bedrooms at time. Otherwise, we really enjoyed the building's proximity to restaurants (even a 24 hour A&W across the street), the Metro grocery store a few blocks away, buses right outside and the metro about a 10 min. walk away. I would stay here again! Merci!

One of the worst experiences at any accomodation found on hotels.com There were numerous small issues, tv remote didn't work, Uber eats was stolen while I was in the washroom etc. but the most major was an incredibly strong and unbearable smell of sulfur that began on day two of my stay and endured until I left. I messaged the hosts on the platform, I text and I called and tried everything to get in contact. This was at 4:30pm on a Tuesday. I had to leave because the smell was so strong I was getting a severe headache and was worried for my health. I stayed out until late, all along messaging and calling and trying to simply figure this out but they never replied. They didn't respond until the following morning and simply said some along the lines of "its not gas". No apologies, no solution. Meanwhile, fearing for my safety I slept a few hours, which I was very nervous about, but had no other choice, and left early in the morning. The smell had begun to fade morning but the host ignored messges and has done nothing to try and resolve the situation. Terrible communication, dirty accomodation and unbearably strong smell of sulfur for the entire stay. Be warned!!!

I never write reviews, but: We booked the "Elite Condo" for 6 nights. The condo itself looked fine . It was missing: - Coffee - Toilet paper - Hair conditioner - A/C in all bedrooms (it only has the 1 in the living room) - The dishwasher was broken - The toe-kick of the island was broken The cutlery was dirty, we had to wash everything before using. Out of 3 TVs, only 2 were functional. The quality of the pillows was VERY cheap. We tried contacting the property on day 2 of our stay without any luck, so we decided to buy ourselves the things that were missing. The bigger issue started that night, when the upstairs guests made an INCREDIBLE amount of noise from 11pm until 7:30am, EVERY SINGLE DAY. At that point we tried contacting the property every day directly via their phone numbers and through Expedia with NO response AT ALL. On the last night of our trip, we were so sleep deprived (including our 5yo daughter), we decided to book a night in a Marriott and leave. We hoped the property would AT LEAST refund us for that last night, but we didn't know they would even respond to our claims. Which they didn't - but apparently an Expedia representative got in touch with them and they denied us the refund, claiming their "no refund" policy, as if we were cancelling the reservation or something, when the reality is that they didn't even provide the basic things a hotel would provide, plus they didn't bother replying when we asked to be moved to a different suite. DONT STAY HERE.

The stay was absolutely wonderful. It just felt like being home. Quiet,clean,affordable and secure place where you can enjoy full privacy just as home. Location is just perfect as the bus stop are just in front and its mostly at walking distance to restaurants and bars. Great communication. Any concerna or questions you will be answered quick. Also, thank you for free wifi and netflix.

We were extremely happy with our stay, the apartment was very clean, and ready ahead of time for us to check in. Communication with the apt rep was great, responses were very quick. The location was perfect for us to explore the downtown/old areas of Montreal (a nice 20-30 min walk or short/cheap Uber) and new neighbourhoods we wouldn't have seen had we stayed in the downtown area. The street is in construction which may bother some, but it cut off street traffic which was nice and very quiet (the construction noise was not heard at all in the room). Inside the bldg, the rooms aren't overly soundproof, can hear from other apts if they are being loud, but not enough to bother or affect sleep. Highly recommend!

Iverall a very good experience. The appartement is nice my furnished, great communication, clear instructions and central location. Some things could be improved such as appliances in the kitchen (there were no knives) and cleanlineds of towels (one was stained).

Great location, clean and cozy, good amenities and very good communication from the owners.

Far exceeded expectations! Excellent clean place , perfect location, price. The owner is great in communication and very accommodating. Thank you!

The apartments were pretty nice and at a good location. Food, grocery store, transit was all walkable. There is no elevator, some stuff could be cleaner. The host was responsive. We had no major issues during our stay.

There were ants in the room. I talked to the cleaner. No manager would call me. We got no help. Expedia tried to call and no response. I do not recommend and am very disappointed. I Don’t like having ants crawling all over. Not sure who would. And no help when they found out.

I rarely leave reviews, and when I do, they’re usually positive, but I feel obligated to share my terrible experience to warn future guests. I checked in at 6 PM, only to find my room hadn’t been cleaned. The so-called “deluxe suite” was heavily worn, nothing like the heavily photoshopped images online. The smoke detector was beeping (the attendant was quick to fix it), but the noise from upstairs was unbearable due to zero sound insulation. Parking was also a challenge. But the worst part? Someone broke into my room while I was sleeping. At 6 AM, I woke to my door opening and closing. Half-asleep, I thought I was imagining it, but an hour later, I heard noises in the kitchen. When I got up, I found a large, drunk, and confused man sitting there. I panicked, thinking he was an intruder and I might have to defend myself. It turns out he had mistakenly booked the following night, yet he was still able to access the building—and my room—because the codes weren’t changed between guests. Even worse, there was no latch to lock the door from the inside. This is a serious security risk. I contacted the owner multiple times, giving them a chance to address it, but they ignored me. For your safety, do not stay here. Mistakes happen, but this level of negligence is unacceptable.

Very close to everything you want to see in my opinion. Came with a group of friends and we loved how close it was to old montreal and near by clubs for friends who love to go out for drinks and dance!

Great location, a 10 mins to the Bell Centre, 20mins to St Catherine Street. Coffee shop across the street along with A&W. Building is referbished apartments. Stayed in apt one on the first floor, the occupant directly above was extreamly noisy at all hours of the day. Great value for money, with a full kitchen which was extreamly handy for a 5 day stay. Free use of laundry machine which was a nice touch. We would stay here again

Extremely convenient to Centre Bell and walkable for other sites.

It’s very close to a supermarket and pharmacy. Buses and subway stations nearby. 30 minute walk from downtown. Place has a kitchen that is quite useful

The property was excellent, very clean and well maintained, and in a great location. It was very convenient and we were able walk everywhere we wanted to go. Would highly recommend this location to family and friends.

Everything was exactly as expected. Clean, modern, newly renovated and very short walk to key areas (20 min to Via Rail station, 10 min to Centre Bell). Cafes and restaurants across the street, grocery store (with alcohol) the next block. Small park and bus stop next to bldg and some Metro stations a short walk away. We were even able to check in early. Love, love, love this location. Beautiful, tree-lined streets.

Good price close to metro and busses. Easy to get anywhere

This properly is located in a great area that’s accessible to a lot of tourist destinations. We were able to walk to most places we travelled and the location had a bus stop nearby as well. There’s a gas station right across the street and we were able to walk around to find the cutest cafes and restaurants nearby. Overall it’s a great place to be if you’re adventurous and want to tour the city all day long.

Despite the name, the location of the property is not actually “downtown”. In fact, our unit faces a gas station across the street. The buildings and shops in the area are semi-deserted so it doesn’t feel safe. The space is descent but amenities including towels are inadequate. Don’t do what I had to do - I paid for three nights but only stayed one night because the place is so unbearable. Btw, communication is standard but not particularly responsive when you have a personal issue. I like to forget about this experience and hope you don’t have to experience it at all.

It’s location is not too far from downtown.