The Gate Boutique Hotel Zürich

Dos bichos en la cama y en el baño, siendo este último especialmente grande. La tapa del wc estaba completamente suelta;, lo dijimos en recepción al día siguiente, y nos dijeron que es así para quitarla fácilmente para limpiarla y para los niños… Los colchones eran malos, pero lo peor es que no había aire acondicionado en la habitación, en pleno agosto, y sí que le va bien. Un horno

Hotel pequeño, cómodo para pasar una noche.

O quarto é minúsculo. Não há fotos de quartos tão pequenos assim nos sites. Reservamos o quarto duplo econômico e, na foto aparece um quarto com um bom tamanho, o que não corresponde à realidade.

Lets start with the self check in system.There was a couple before I got there that couldn't figure out how to check in with this system.You need to hit the country that is showing on the self check in screen to get to the other languages like English to figure out how to check in. The Hotel is a bit complicated to get to on the train and bus system especially at night. I was traveling from Biel, so I had to take a train to Zurich.Then a tram to the airport then go up 3 flights in the airport go outside the airport and take a bus 3 stops to get to the street the hotel is on.Then walk about a half mile.No problem ! Just thought you should know before booking. The bathroom is part of your hotel room with a glass wall and glass sliding door,so the room smells a little funky with all that moisture coming from the bathroom! It was fine for just 1 night before my flight,I opened the deck doors to air out the room for the night. Breakfast was good! I Walked the street to the bus stop in the morning and took the bus to the airport. I would not stay here again.There are other hotels better than this one closer to the airport.

There isn’t enough room tell of our dreadful ordeal at this hotel. I would warn people very strongly against staying here as our experience seems to have mirrored that others. We had booked the Penthouse Suite, and had paid in full, months before our reservation date. I had booking confirmation as well as emails pertaining to our upcoming stay. Check-in time was from 3 till 11pm. We were there at 5.30pm. According to Momo (the ‘receptionist’), there was no booking for us. The penthouse was already occupied that night, and there was no booking under our name, nor any room for us to stay. My parents and my uncle had booked through a different booking agent, and their rooms were available to them. After being constantly told there was no room for us, and it was our fault, not theirs, that our reservation wasn’t in the system, a very small, rather below average room was given to us (free of charge). Curtains did not fit across the width of the window, shutters were broken etc. We settled down to try to sleep only to be disturbed by yelling downstairs. Another person being told that there was no room for her, despite having booked directly through the actual hotel. I went downstairs to see what was happening and the lady was being yelled at by a man saying he was the cleaner…(10pm???) she was also on the phone to Momo who thought she was me, and was threatening to come and throw all 5 of my group out of the hotel. In the morning we found 2 large scratches on our hire car.