Executive Inn & Suites

Not really a clean place, musty smell due to previous water damage causing mold in some places. No wifi ,i didn't ask about breakfast ( because who would eat at a hotel with that smell) rooms were spacious although outdated but good for the price. Would probably book again but only as a last resort.

Check in was done through a teller window..no face to face contact. And the room cost MORE than we were quoted. The room (204) was very dated and very dingy and dirty. The floor was horrible with old burns in it and did not look vacuumed. Linens and towels were clean, but were obviously stained and dingy (perhaps they need a new laundry service). The pillows were thin and had a musty smell. The room's soft furniture was very old and very, very dirty and stained - we did not sit on the chair or ottoman it was so nasty looking. The desk chair was also very dirty and stained. The curtains were also very dirty and stained. We requested a non-smoking room, but the room smelled of stale smoke. There was a coffee maker, but no pot or cups or coffee or tea. The microwave and fridge have seen better days. There was a place for an iron and ironing board, but both were missing.The whole room and bathroom need a new coat of paint and repairs. There was no place in the bathroom to hang wet towels. The tub was stained. The tub drained very, very, very slowly - an obvious clog. The only thing newish was the key card lock on the door. No service at the front desk after 10:00 p.m. or before 10:00 a.m. I thought there was supposed to be a continental breakfast, but none was available. We stayed only because there was a no refund policy and it was just before a storm was to hit the area. I gave it one star only because there were no bedbugs, which was a relief! Will NOT stay here again!

It was like the entire area was shutting down. We were told they had free breakfast but that was not available. There was only about 1/3 roll of toilet paper and we had to ask for more. The room was ok but the tv was acting up and we had to change room because the tv was not working. birds were chirping all day and night outside our room.

Spooky partion glass entry No breakfast

The place was very disgusting, stain on the bedsheets, no elevators, roaches running around, horrible smell.

The smoke detector wasn't on the wall where it belonged. It was on the closet shelf dismantled. The toilet leaked from several seals near the floor so the floor was always wet in the bathroom. It was an accident waiting to happen.

Could not understand clerk. No elevator. Had to go up 2 flights of metal unsafe stairs. Could not see hotel sign till you were right on it and too late to turn. No traffic lights--trying to get out was unbearable. I would not stay again.

Pictures of amenities and rooms when booking on Expedia were not accurate. Many years have undoubtedly passed since they were updated. Nothing special.

It was impossible to get the front Dess to come so I could check in then she was extremely extremely rude and unaccommodating. Then she charge me extra for checking in an hour and a half early when the broom was already there, she charge me extra for the children the rooms were less than satisfactory. They were not clean if I had had anywhere else in the whole wide world to be as I was it was full in Nashville yesterday I would’ve been on the road, but it was impossible so she really gouged us for extra money because we had nowhere else to go. There is absolutely not one redeeming quality about this place except it was the only place I had to go to. The breakfast is nonexistent. The door is close to the breakfast room and she wanted us to make an appointment as to when we were going to leave this morning to check out, I better not find another charge on my bill because we left at 7:30 this morning and they would not come to the front door . I am not in the hospitality business. I know things happen but this lady was so mean I cannot begin to tell you it would be great to get a partial refund. It was $100 more than what it said on line.

There is no after hours service the tubs and toilets stop up constantly and they expect you to plunge tge toipet. I dont work here

Great hotel, clean rooms an great service. Will stay there again

Front desk guy was nice,albeit he stared at my gf a bit too much... room was kinda terrible though. Comforter and fitted sheet had pretty bad stains on them,very few outlets around the room,tv was cheap and the picture on it was wavy,the room was a non smoking room but coupd obviously smell that it had been a smokers room,the chair and footrest were dingy and stained really bad... the ac was off when we got in and took about 3 hours to cool the room off...the carpet was peeling up in multiple spots and had some black stains or mold on the ceiling and the walls. The mini fridge didnt work,the dresser was about to fall apart and was missing a drawer,the nightstands were wobbly and scratched really bad... The bathroom was surprisingly the cleanest part of the room... 2.5/10 overall. Its cheap,and you get what you pay for all the way here.

Stay away from this hotel.. couldn’t be more dirty.. carpet falling apart, all the bedding full of all kind of stains as well as towels.. I was taking a shower at 10am and the annoying manager started knocking the door asking if I’ll stay longer because check out was at 11am. Really?? Asked for a Non Smoking room and everything smell as cigarrete.. look elsewhere and soend couple more bucks to avoid this hole.

The place was very disgusting, stain on the bedsheets, no elevators, roaches running around, horrible smell.

This hotel is absolutely DISGUSTING. I can’t even see how they are charging this price for the condition of the rooms. The furniture in the rooms are falling apart and there were stains in everything from the sheets to the towels. I had to kill 3 roaches while I was in the room. The staff was all rude . Thank god I only booked one night their check out is at 10:30 . They started knocking on the door around 9.

It was horrible. There were blood stains on the comforter and hair and grease on the sheets. We immediately checked out after entering our room.

Worst place I ever stayed in my life. Would not recommend this for my dog. Mold on the ceiling, in the bathroom ,in the corner of the room. Cigarette burn holes On the sheets, Fingernail polish on the sheets. Dirty plastic forks with food on the fork behind the night stand. Bugs splattered on the window. Looks like smeared blood on walls and curtains. Very disgusting. Bathroom towels looked like they were 25 years old. Very Dingy white. Room smelled very musty and old.Refrigerator did not work. TV. Only had two channels.DO NOT STAY HERE!!

There was holes and blood stains on the bedding no bathroom door knob

It wasn't nice, it was dirty and smelled bad. the damaged and dirty carpet, the stained mattresses

Door knob hanging off & towels and rags dirty

The room was dated. There was a mildew smell. There was just a sink and no vanity.

Not really a clean place, musty smell due to previous water damage causing mold in some places. No wifi ,i didn't ask about breakfast ( because who would eat at a hotel with that smell) rooms were spacious although outdated but good for the price. Would probably book again but only as a last resort.

Check in was done through a teller window..no face to face contact. And the room cost MORE than we were quoted. The room (204) was very dated and very dingy and dirty. The floor was horrible with old burns in it and did not look vacuumed. Linens and towels were clean, but were obviously stained and dingy (perhaps they need a new laundry service). The pillows were thin and had a musty smell. The room's soft furniture was very old and very, very dirty and stained - we did not sit on the chair or ottoman it was so nasty looking. The desk chair was also very dirty and stained. The curtains were also very dirty and stained. We requested a non-smoking room, but the room smelled of stale smoke. There was a coffee maker, but no pot or cups or coffee or tea. The microwave and fridge have seen better days. There was a place for an iron and ironing board, but both were missing.The whole room and bathroom need a new coat of paint and repairs. There was no place in the bathroom to hang wet towels. The tub was stained. The tub drained very, very, very slowly - an obvious clog. The only thing newish was the key card lock on the door. No service at the front desk after 10:00 p.m. or before 10:00 a.m. I thought there was supposed to be a continental breakfast, but none was available. We stayed only because there was a no refund policy and it was just before a storm was to hit the area. I gave it one star only because there were no bedbugs, which was a relief! Will NOT stay here again!

Really the only problem I had, was the TV only got one channel

It was like the entire area was shutting down. We were told they had free breakfast but that was not available. There was only about 1/3 roll of toilet paper and we had to ask for more. The room was ok but the tv was acting up and we had to change room because the tv was not working. birds were chirping all day and night outside our room.

Room needed attention from maintenance, hole in the wall behind bathroom door, paint on walls not completely painted needs trim work done

First paid online then went to check in and they charged me an extra $25 for one of my kids. Get in the room it smells funky, old tv and the cable didn’t even work, so I went to move the dresser to check the lines and it was dusty and there was an old q-tip. Beds felt stiff as god knows what damn near felt like a boxspring. Not worth $130

Pictures of amenities and rooms when booking on Expedia were not accurate. Many years have undoubtedly passed since they were updated. Nothing special.

The room smelled of smoke, the bed was hard, air didn’t work good.

Out dated but clean. No vending. Just basically basic. So for me just right

I reserved this room while I was in a club and was not able to drive home 3 hours away. I PAID for the room and when I arrived, was told I could not stay in the room I paid for because I missed check in time. Anytime I’ve paid to stay somewhere, even last minute, I’ve simply paid and arrived to enjoy my stay. They have a no refund policy, yet won’t let guests stay if they arrive too late. I was at a very expensive show, that ran late and I went straight there. I was not from the area either. This was terrible service. And in my opinion it’s a form of fraud. I paid for a service and it was not provided. Would never recommend to anyone, as this put me in a dangerous position being in a strange town with no where to go because everywhere else in the area was booked due to local events. I had to drive for an additional hour and 45 minutes before being able to find a room. DO NOT STAY HERE!

They was so rude it was not funny

Property owners were a nuisance. Should have known to turn around when we checked in. They asked tons of random questions. Then charged us another $20.00 at checkin. On top of what we already paid. Not a deposit. But another charge. Then the next morning. Was trying to come in our room. Thirty minutes before check out. They tried opening the door. As they knocked and said “Housekeeping” then proceeded to tell us it was time for check out. My Husband then asked them what time check out was. They said 11:00am. It was 10:32. WE WILL NEVER GO BACK!!

The room and overall facilities were perfectly average. They are limited on pillows...for a king bed, there were 3 flat pillows provided. The issue is with the staff. I slept past check out by 15 minutes, which is completely my fault. There are no phones in the room, so I called the front desk and asked about a late check out. $20, no big deal, pretty standard. I got a call 20 minutes later saying I had 15 minutes to clear the room. That's fine, I was almost done. Then 5 minutes later, someone was pounding on the door saying I had to pay, right then, or they would call the cops. I wasn't even allowed to put clothes on to answer the door, he said if I didn't open the door right then, he would call the cops, so I had to open the door in my towel. Thank goodness I had brought my own towel that covered everything, because the towels provided certainly don't much of anything. I wasn't trying to pull a fast one on the facility. I messed up, and I know it. But their communication is terrible, the owners don't talk to each other, and not being allowed to even put on clothes before answering the door without the threat of cops? It was a very rough and frustrating experience for someone who is just a bit of an innocent forgetful female. Oh, and be prepared...the mattresses are hard as a rock. I lucked out and can sleep anywhere. My friend with me didn't sleep a wink. Just something to be prepared for.

Very RUDE staff !!

People have given bad reviews, but for the price it's not that bad .it's not a luxury hotel but an older one.it represents what nashville used to be like back in the days.Anytime l'm in the Madison/ Rivergate area this is my go to place.service was great,lady behind the counter was very nice.

Nice no frills hotel friendly helpful staff.

The people in charge very unprofessional and uneducated, they treated me and my family so bad, its very bad for business.

Great staff!😊

It was impossible to get the front Dess to come so I could check in then she was extremely extremely rude and unaccommodating. Then she charge me extra for checking in an hour and a half early when the broom was already there, she charge me extra for the children the rooms were less than satisfactory. They were not clean if I had had anywhere else in the whole wide world to be as I was it was full in Nashville yesterday I would’ve been on the road, but it was impossible so she really gouged us for extra money because we had nowhere else to go. There is absolutely not one redeeming quality about this place except it was the only place I had to go to. The breakfast is nonexistent. The door is close to the breakfast room and she wanted us to make an appointment as to when we were going to leave this morning to check out, I better not find another charge on my bill because we left at 7:30 this morning and they would not come to the front door . I am not in the hospitality business. I know things happen but this lady was so mean I cannot begin to tell you it would be great to get a partial refund. It was $100 more than what it said on line.

The room was sketchy and the area was not the best of area really unsafe if your alone I would never go back to the area or recommend anybody to stay

Great area and clean

Totally disgusting people peeing in parking lot sleeping in cars.

Only property for miles which had a room available.

People have given bad reviews, but for the price it's not that bad .it's not a luxury hotel but an older one.it represents what nashville used to be like back in the days.Anytime l'm in the Madison/ Rivergate area this is my go to place.service was great,lady behind the counter was very nice.

Could not understand clerk. No elevator. Had to go up 2 flights of metal unsafe stairs. Could not see hotel sign till you were right on it and too late to turn. No traffic lights--trying to get out was unbearable. I would not stay again.

We arrived at our stay and knew immediately that we had made a big mistake. There were loiters hanging out in the parking lot which were SCARY, we didn't even want to get out of our car but needed to in order to ask for a refund. The building itself is in VERY POOR condition, you would expect better in the worst part of town in any town you go to. The paint on the building is three shades of color from fading, there is literally a wood stove pipe coming out of the side of the wall near the entrance, the curtains hanging in the window are ripped (shredded) and tied together. Of course when you go into the tiny little square inside the door to speak to the agent behind the closed off glass window (he did not speak our language, which is English and had to go get someone else) there is a big sign that says "No Refunds". They told me to contact Expedia for a refund, we did not stay there for our booking. When we contacted Expedia we were told that in order to get a refund they had to speak to the hotel, which of course would not accept Expedia's calls. So we were left high and dry and without a hotel and no refund. Believe me, if you care about yourself and your family you do NOT want to stay at this hotel.

Check in was done through a teller window..no face to face contact. And the room cost MORE than we were quoted. The room (204) was very dated and very dingy and dirty. The floor was horrible with old burns in it and did not look vacuumed. Linens and towels were clean, but were obviously stained and dingy (perhaps they need a new laundry service). The pillows were thin and had a musty smell. The room's soft furniture was very old and very, very dirty and stained - we did not sit on the chair or ottoman it was so nasty looking. The desk chair was also very dirty and stained. The curtains were also very dirty and stained. We requested a non-smoking room, but the room smelled of stale smoke. There was a coffee maker, but no pot or cups or coffee or tea. The microwave and fridge have seen better days. There was a place for an iron and ironing board, but both were missing.The whole room and bathroom need a new coat of paint and repairs. There was no place in the bathroom to hang wet towels. The tub was stained. The tub drained very, very, very slowly - an obvious clog. The only thing newish was the key card lock on the door. No service at the front desk after 10:00 p.m. or before 10:00 a.m. I thought there was supposed to be a continental breakfast, but none was available. We stayed only because there was a no refund policy and it was just before a storm was to hit the area. I gave it one star only because there were no bedbugs, which was a relief! Will NOT stay here again!

It was like the entire area was shutting down. We were told they had free breakfast but that was not available. There was only about 1/3 roll of toilet paper and we had to ask for more. The room was ok but the tv was acting up and we had to change room because the tv was not working. birds were chirping all day and night outside our room.

Spooky partion glass entry No breakfast

First of all when we got there we couldn't get anybody to come to the window. quite a while later a lady come from out back look like she been sleeping. then we tell her there's two she makes us feel like we're lying and we've got somebody hiding out in the car she. She says you will pay $20 for anybody else staying. it was only two and we wrote two when we signed up for it. then we get up to the room and we're not allowed to lock the bathroom door shut the bathroom door cuz it'll lock on you. the room was nasty they didn't have any coffee. they didn't have any complimentary breakfast or coffee. when we got back the night to go to bed some lady had asked a man to her room and they called the cops because there was an extra in the room. I went down the next morning and asked if they had coffee packets. once again it took her forever to come to the window. when she did you could tell she was still sleeping. the beds were dirty it was just a nasty place to go. will not ever stay again

Could not change room from 2 to 4 people. Made us get an additional room. No free breakfast and rooms were not great. No other options at that time at night.

It was impossible to get the front Dess to come so I could check in then she was extremely extremely rude and unaccommodating. Then she charge me extra for checking in an hour and a half early when the broom was already there, she charge me extra for the children the rooms were less than satisfactory. They were not clean if I had had anywhere else in the whole wide world to be as I was it was full in Nashville yesterday I would’ve been on the road, but it was impossible so she really gouged us for extra money because we had nowhere else to go. There is absolutely not one redeeming quality about this place except it was the only place I had to go to. The breakfast is nonexistent. The door is close to the breakfast room and she wanted us to make an appointment as to when we were going to leave this morning to check out, I better not find another charge on my bill because we left at 7:30 this morning and they would not come to the front door . I am not in the hospitality business. I know things happen but this lady was so mean I cannot begin to tell you it would be great to get a partial refund. It was $100 more than what it said on line.