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Swan Motel

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139 US$

/ noche

Swan Motel - Image 1

Swan Motel - Habitación

Swan Motel - Habitación

Swan Motel - Baño

Swan Motel - Habitación

Precios para Swan Motel

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From

139 US$

/ noche

Precios medios mensuales

En Swan Motel, los precios por noche son de 95 US$ de media en el mes más barato (abril) y de 134 US$ en el mes más caro (noviembre), según los últimos 12 meses.

Precio medio por noche en Swan Motel por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	115 US$
febrero	108 US$
marzo	108 US$
abril	95 US$
noviembre	134 US$

Más caro: noviembre (aprox. 134 US$)

Más barato: abril (aprox. 95 US$)

Acerca de esta propiedad

Este motel para no fumadores se construyó en 1953.

WiFi gratuito
Ascensor
24-Hour Front Desk
Coffee/Tea in Common Areas
Airport Transportation (free)
Parking (Self) (free)

Ubicación

301 E Edgar Rd, Linden, Nueva Jersey, Estados Unidos

Union County Performing Arts Center (2.8 millas)

Parque Rahway River (2.9 millas)

Warinanco Park (3.2 millas)

Ritz Theatre & Performing Arts Center (3.2 millas)

Universidad Kean (3.6 millas)

Campo de golf Hyatt Hills (4 millas)

Más información sobre la ubicación

Opciones de habitación

4

Suite estudio

Detalles de la oferta

1 Cama Doble

Capacidad: 3

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Suite ejecutiva

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

3

Habitación, 2 camas dobles

Detalles de la oferta

2 Camas Dobles

Capacidad: 4

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

2

Habitación, 1 cama doble

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre Swan Motel

7

Bueno

Basado en 149 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Muchas reseñas sobre el Swan Motel describen experiencias mixtas, con algunos huéspedes apreciando la cortesía del personal y la proximidad al aeropuerto, mientras que otros señalan problemas importantes con la limpieza y el mantenimiento de las habitaciones que afectaron la comodidad y la confianza.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Muchas reseñas sobre el Swan Motel describen experiencias mixtas, con algunos huéspedes apreciando la cortesía del personal y la proximidad al aeropuerto, mientras que otros señalan problemas importantes con la limpieza y el mantenimiento de las habitaciones que afectaron la comodidad y la confianza.

Las quejas comunes incluyen habitaciones sucias u olorosas, plagas, ropa de cama manchada y olores a humo en habitaciones para no fumadores. Varias reseñas mencionan bañeras o duchas rotas, calefacción o aire acondicionado que no funcionan, Wi-Fi débil y espacios pequeños, aunque algunos mencionan habitaciones renovadas o espaciosas. La retroalimentación sobre el servicio varía desde interacciones amables y receptivas en la recepción hasta errores graves y disputas, y el servicio de transporte al aeropuerto es útil para algunos, pero confuso o restringido para otros. En general, espere una estancia básica y económica con una notable variabilidad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se ofrece un servicio de transporte al aeropuerto, pero las experiencias son mixtas: algunos huéspedes lo encontraron conveniente o bueno, mientras que otros se enfrentaron a confusión sobre los puntos de recogida o se les negó su uso. Algunos también sintieron que la propiedad era anticuada.

Reseñas de huéspedes relacionadas

6

Daniel

2 may 2023

·

Se alojó 1 noche

Dated facilities.

Dated facilities.

8

Antonio

1 ago 2023

·

Se alojó 1 noche

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

4

Amanda

8 dic 2024

·

Se alojó 2 noches

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

8

Hala

4 nov 2024

·

Se alojó 1 noche

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

2

Rita

25 nov 2024

·

Se alojó 1 noche

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

8

Randal

19 abr 2023

·

Se alojó 1 noche

Good shuttle service to airport

Good shuttle service to airport

8

Viera

10 ago 2023

·

Se alojó 1 noche

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La retroalimentación sobre la limpieza es mayoritariamente negativa, con informes recurrentes de habitaciones sucias, plagas, olores a humo en habitaciones para no fumadores y ropa de cama manchada o dañada. Algunos huéspedes señalaron una limpieza aceptable.

Reseñas de huéspedes relacionadas

2

Ankush

8 ago 2023

·

Se alojó 2 noches

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

4

jerry

6 may 2023

·

Se alojó 1 noche

Roaches in my room and stained bed sheets.

Roaches in my room and stained bed sheets.

2

Todd

8 ago 2023

·

Se alojó 1 noche

This was the worst,dirtiest,nastiest place ive ever stayed. I almost slept in my car

This was the worst,dirtiest,nastiest place ive ever stayed. I almost slept in my car

4

Amanda

8 dic 2024

·

Se alojó 2 noches

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

6

Ta

20 sept 2023

·

Se alojó 1 noche

Need to do a better job of cleaning

Need to do a better job of cleaning

2

Jennifer

14 ago 2023

·

Se alojó 2 noches

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

2

Truong

14 ago 2022

·

Se alojó 1 noche

Very dirty, stinky smell, never return or recommend

Very dirty, stinky smell, never return or recommend

4

Dariusz

23 feb 2025

·

Se alojó 1 noche

Heat was not working, it was 30 degrees outside. Dead cocroach in the middle of floor. Hair on sheets. Need I say more. Gross and disgusting !!!! Never again !!!

Heat was not working, it was 30 degrees outside. Dead cocroach in the middle of floor. Hair on sheets. Need I say more. Gross and disgusting !!!! Never again !!!

10

Jocelyn

9 ago 2023

·

Se alojó 1 noche

Good and clean place

Good and clean place

4

Kenisha

15 nov 2024

·

Se alojó 1 noche

I reserved a non-smoking room for my son and I. When we checked in, I was giving a remote control for the TV with no back on it. Then when we got to our room and I opened the door, it was filled with the stinking stench of cigarettes or cigar smoking. There was no running water in the bathroom sink. The sheet on the bed had a huge tear to the bottom. I wouldn't stay here again nor would I recommend anyone to stay here.

I reserved a non-smoking room for my son and I. When we checked in, I was giving a remote control for the TV with no back on it. Then when we got to our room and I opened the door, it was filled with the stinking stench of cigarettes or cigar smoking. There was no running water in the bathroom sink. The sheet on the bed had a huge tear to the bottom. I wouldn't stay here again nor would I recommend anyone to stay here.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

La calidad de las habitaciones es inconsistente: algunos huéspedes informaron sobre habitaciones grandes o renovadas y disfrutaron de bañeras de hidromasaje, mientras que otros encontraron espacios pequeños, bañeras o duchas rotas y Wi-Fi débil. También se mencionaron problemas con la calefacción, ventilación y el ruido.

Reseñas de huéspedes relacionadas

2

Ankush

8 ago 2023

·

Se alojó 2 noches

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

6

Daniel

2 may 2023

·

Se alojó 1 noche

Dated facilities.

Dated facilities.

6

Kathy

3 may 2023

·

Se alojó 1 noche

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

4

Marissa

25 jul 2023

·

Se alojó 1 noche

When I arrived at the hotel check in went smoothly. Getting to my room is smelled like someone had been smoking in there. The space was very small. I did not feel safe sleeping here && I was asked for a pet deposit after I had already checked out. I was never asked for a pet deposit when I checked in. T

When I arrived at the hotel check in went smoothly. Getting to my room is smelled like someone had been smoking in there. The space was very small. I did not feel safe sleeping here && I was asked for a pet deposit after I had already checked out. I was never asked for a pet deposit when I checked in. T

4

Amanda

8 dic 2024

·

Se alojó 2 noches

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

2

Jennifer

14 ago 2023

·

Se alojó 2 noches

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

8

idella

29 nov 2024

·

Se alojó 2 noches

The tub wasn't working

The tub wasn't working

10

Ray

28 dic 2024

·

Se alojó 1 noche

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

8

Bryan

21 ago 2023

·

Se alojó 1 noche

Plenty of room. Wife loved the jetted bath. Customer Service was great

Plenty of room. Wife loved the jetted bath. Customer Service was great

8

Viera

10 ago 2023

·

Se alojó 1 noche

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es inconsistente, oscilando entre un personal de recepción amable y servicial y una resolución rápida de problemas, hasta errores graves, mala comunicación y disputas sobre políticas o compensaciones.

Reseñas de huéspedes relacionadas

8

patrick

7 nov 2024

·

Se alojó 1 noche

The female employee at the desk was very sweet and kind

The female employee at the desk was very sweet and kind

4

Amanda

8 dic 2024

·

Se alojó 2 noches

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

2

Rita

25 nov 2024

·

Se alojó 1 noche

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

2

Patrick S

28 ene 2025

·

Se alojó 5 noches

First off I rented a room that was supposed to have a kitchen. Upon arrival oh those rooms are not pet friendly. So the hotel says pet friendly but it is not all pet friendly. My dogs are registered service animals being I'm a 100% disabled United States Marine. I brought my paperwork into the lobby with one of my dogs and was told I had to check out. My fogs are immaculate they do not stink and are so gentle and personality is top notch. My irtimerary says my room fee with the kitchen is 108 , I'm paying 126 for little... box also I got a call for a 200$ pet deposit when clearly on the Swan Hotel website it says service animals no pet fee. The little dude at the front desk said it's up to him. THIS PLACE STOLE MY MONEY AND THEN THEY CALLED THE COPS ON ME PET FRIENDLY JUST DON'T BRING A PET HERE OR BE EXHILED TO A SUBSTANDARD ROOM. OH AND THE WATER GOT BOTH MY DOGS SICK. Believe me

First off I rented a room that was supposed to have a kitchen. Upon arrival oh those rooms are not pet friendly. So the hotel says pet friendly but it is not all pet friendly. My dogs are registered service animals being I'm a 100% disabled United States Marine. I brought my paperwork into the lobby with one of my dogs and was told I had to check out. My fogs are immaculate they do not stink and are so gentle and personality is top notch. My irtimerary says my room fee with the kitchen is 108 , I'm paying 126 for little... box also I got a call for a 200$ pet deposit when clearly on the Swan Hotel website it says service animals no pet fee. The little dude at the front desk said it's up to him. THIS PLACE STOLE MY MONEY AND THEN THEY CALLED THE COPS ON ME PET FRIENDLY JUST DON'T BRING A PET HERE OR BE EXHILED TO A SUBSTANDARD ROOM. OH AND THE WATER GOT BOTH MY DOGS SICK. Believe me

10

Ray

28 dic 2024

·

Se alojó 1 noche

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

10

adeniyi

31 dic 2024

·

Se alojó 1 noche

The reception was cordial, respectful and responsive. It was professional. More grease to the elbow of Swan Motel, especially the staff members who are core to running the day-to-day services of this place. Many thanks.

The reception was cordial, respectful and responsive. It was professional. More grease to the elbow of Swan Motel, especially the staff members who are core to running the day-to-day services of this place. Many thanks.

8

Randal

19 abr 2023

·

Se alojó 1 noche

Good shuttle service to airport

Good shuttle service to airport

2

Ashleigh

28 ago 2023

·

Se alojó 1 noche

They need staffing that's going to give great customer service

They need staffing that's going to give great customer service

10

ROBERT

28 jul 2023

·

Se alojó 1 noche

Front desk very helpful, polite and great service. Thanks for all your help!

Front desk very helpful, polite and great service. Thanks for all your help!

4

Wali

15 dic 2024

·

Se alojó 1 noche

Service

Service

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es conveniente para acceder al aeropuerto, y varios huéspedes utilizaron el servicio de transporte o el transporte cercano. No se menciona mucho más sobre el entorno.

Reseñas de huéspedes relacionadas

10

Andrea

22 mar 2022

·

Se alojó 1 noche

I had a perfect stay at the Swan Hotel! From the excellent customer service at check in, the clean and spacious room and the location, I had a great experience. I will definitely stay here again, whenever I’m in the area.

I had a perfect stay at the Swan Hotel! From the excellent customer service at check in, the clean and spacious room and the location, I had a great experience. I will definitely stay here again, whenever I’m in the area.

8

Antonio

1 ago 2023

·

Se alojó 1 noche

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

8

Hala

4 nov 2024

·

Se alojó 1 noche

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

2

Rita

25 nov 2024

·

Se alojó 1 noche

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

8

Randal

19 abr 2023

·

Se alojó 1 noche

Good shuttle service to airport

Good shuttle service to airport

8

Viera

10 ago 2023

·

Se alojó 1 noche

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

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Reseñas de huéspedes relacionadas

6

Kathy

3 may 2023

·

Se alojó 1 noche

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

6

Ta

20 sept 2023

·

Se alojó 1 noche

Need to do a better job of cleaning

Need to do a better job of cleaning

2

Ashleigh

28 ago 2023

·

Se alojó 1 noche

They need staffing that's going to give great customer service

They need staffing that's going to give great customer service

10

anthony

21 ago 2023

·

Se alojó 1 noche

I always love coming to the Swan

I always love coming to the Swan

2

Jennifer

14 ago 2023

·

Se alojó 2 noches

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

8

Viera

10 ago 2023

·

Se alojó 1 noche

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 13:00 a 12:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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