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Swan Motel

134 USD

a notte

Media per novembre

Swan Motel - Image 1

Swan Motel - Camera

Swan Motel - Camera

Swan Motel - Bagno

Swan Motel - Camera

Prezzi per Swan Motel

Seleziona le date per controllare prezzi e disponibilità

134 USD

a notte

Media per novembre

Prezzi medi mensili

Presso Swan Motel, il prezzo per notte è in media di 95 USD nel mese più economico (aprile) e di 134 USD nel mese più caro (novembre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Swan Motel per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	115 USD
febbraio	108 USD
marzo	108 USD
aprile	95 USD
novembre	134 USD

Prezzo più alto: novembre (circa 134 USD)

Prezzo più basso: aprile (circa 95 USD)

Informazioni su questa struttura

La costruzione di un motel per non fumatori risale al 1953.

Wi-fi gratuito
Ascensore
24-Hour Front Desk
Coffee/Tea in Common Areas
Airport Transportation (free)
Parking (Self) (free)

Posizione

301 E Edgar Rd, Linden, New Jersey, Stati Uniti d'America

Union County Performing Arts Center (centro di arti) (2.8 miglia)

Warinanco Park (2.9 miglia)

Ritz Theatre & Performing Arts Center (3.2 miglia)

Ritz Theatre (3.2 miglia)

RWJ University Hospital Rahway (3.6 miglia)

Kean University (4 miglia)

Altre informazioni sulla posizione

Opzioni camera

4

Suite monolocale

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 3

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Suite Executive

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

3

Camera, 2 letti matrimoniali

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

2

Camera, 1 letto matrimoniale

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su Swan Motel

7

Buono

Sulla base di 149 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Molte recensioni sullo Swan Motel descrivono esperienze contrastanti: alcuni ospiti apprezzano la cortesia del personale e la vicinanza all'aeroporto, mentre altri segnalano problemi significativi con la pulizia e la manutenzione delle camere che hanno influito sul comfort e sull'affidabilità.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Molte recensioni sullo Swan Motel descrivono esperienze contrastanti: alcuni ospiti apprezzano la cortesia del personale e la vicinanza all'aeroporto, mentre altri segnalano problemi significativi con la pulizia e la manutenzione delle camere che hanno influito sul comfort e sull'affidabilità.

I reclami più comuni includono camere sporche o maleodoranti, presenza di insetti, biancheria macchiata e odore di fumo in camere non fumatori. Diverse recensioni citano vasche da bagno o docce rotte, riscaldamento o aria condizionata non funzionanti, Wi-Fi debole e spazi piccoli, sebbene alcuni menzionino camere aggiornate o spaziose. Il feedback sul servizio varia da interazioni amichevoli e reattive alla reception a gravi errori e controversie, e la navetta aeroportuale è utile per alcuni ma fonte di confusione o con restrizioni per altri. In generale, aspettatevi un soggiorno economico e di qualità variabile.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

È disponibile una navetta aeroportuale, ma le esperienze sono contrastanti: alcuni ospiti l'hanno trovata comoda o utile, mentre altri hanno avuto difficoltà a capire i punti di prelievo o si è negato loro l'utilizzo. Alcuni hanno anche ritenuto la struttura datata.

Recensioni degli ospiti correlate

6

Daniel

2 mag 2023

·

Soggiorno di 1 notte

Dated facilities.

Dated facilities.

8

Antonio

1 ago 2023

·

Soggiorno di 1 notte

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

4

Amanda

8 dic 2024

·

Soggiorno di 2 notti

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

8

Hala

4 nov 2024

·

Soggiorno di 1 notte

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

2

Rita

25 nov 2024

·

Soggiorno di 1 notte

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

8

Randal

19 apr 2023

·

Soggiorno di 1 notte

Good shuttle service to airport

Good shuttle service to airport

8

Viera

10 ago 2023

·

Soggiorno di 1 notte

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

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Pulizia

Il feedback sulla pulizia è in gran parte negativo, con segnalazioni ricorrenti di camere sporche, presenza di insetti, odore di fumo in camere non fumatori e biancheria macchiata o danneggiata. Alcuni ospiti hanno notato una pulizia accettabile.

Recensioni degli ospiti correlate

2

Ankush

8 ago 2023

·

Soggiorno di 2 notti

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

4

jerry

6 mag 2023

·

Soggiorno di 1 notte

Roaches in my room and stained bed sheets.

Roaches in my room and stained bed sheets.

2

Todd

8 ago 2023

·

Soggiorno di 1 notte

This was the worst,dirtiest,nastiest place ive ever stayed. I almost slept in my car

This was the worst,dirtiest,nastiest place ive ever stayed. I almost slept in my car

4

Amanda

8 dic 2024

·

Soggiorno di 2 notti

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

6

Ta

20 set 2023

·

Soggiorno di 1 notte

Need to do a better job of cleaning

Need to do a better job of cleaning

2

Jennifer

14 ago 2023

·

Soggiorno di 2 notti

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

2

Truong

14 ago 2022

·

Soggiorno di 1 notte

Very dirty, stinky smell, never return or recommend

Very dirty, stinky smell, never return or recommend

4

Dariusz

23 feb 2025

·

Soggiorno di 1 notte

Heat was not working, it was 30 degrees outside. Dead cocroach in the middle of floor. Hair on sheets. Need I say more. Gross and disgusting !!!! Never again !!!

Heat was not working, it was 30 degrees outside. Dead cocroach in the middle of floor. Hair on sheets. Need I say more. Gross and disgusting !!!! Never again !!!

10

Jocelyn

9 ago 2023

·

Soggiorno di 1 notte

Good and clean place

Good and clean place

4

Kenisha

15 nov 2024

·

Soggiorno di 1 notte

I reserved a non-smoking room for my son and I. When we checked in, I was giving a remote control for the TV with no back on it. Then when we got to our room and I opened the door, it was filled with the stinking stench of cigarettes or cigar smoking. There was no running water in the bathroom sink. The sheet on the bed had a huge tear to the bottom. I wouldn't stay here again nor would I recommend anyone to stay here.

I reserved a non-smoking room for my son and I. When we checked in, I was giving a remote control for the TV with no back on it. Then when we got to our room and I opened the door, it was filled with the stinking stench of cigarettes or cigar smoking. There was no running water in the bathroom sink. The sheet on the bed had a huge tear to the bottom. I wouldn't stay here again nor would I recommend anyone to stay here.

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Camere

La qualità delle camere è incoerente: alcuni ospiti hanno segnalato camere grandi o rinnovate e hanno apprezzato le vasche idromassaggio, mentre altri hanno trovato spazi piccoli, vasche da bagno o docce rotte e Wi-Fi debole. Sono stati menzionati anche problemi con l'impianto di riscaldamento/raffreddamento e il rumore.

Recensioni degli ospiti correlate

2

Ankush

8 ago 2023

·

Soggiorno di 2 notti

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.

6

Daniel

2 mag 2023

·

Soggiorno di 1 notte

Dated facilities.

Dated facilities.

6

Kathy

3 mag 2023

·

Soggiorno di 1 notte

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

4

Marissa

25 lug 2023

·

Soggiorno di 1 notte

When I arrived at the hotel check in went smoothly. Getting to my room is smelled like someone had been smoking in there. The space was very small. I did not feel safe sleeping here && I was asked for a pet deposit after I had already checked out. I was never asked for a pet deposit when I checked in. T

When I arrived at the hotel check in went smoothly. Getting to my room is smelled like someone had been smoking in there. The space was very small. I did not feel safe sleeping here && I was asked for a pet deposit after I had already checked out. I was never asked for a pet deposit when I checked in. T

4

Amanda

8 dic 2024

·

Soggiorno di 2 notti

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

2

Jennifer

14 ago 2023

·

Soggiorno di 2 notti

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

8

idella

29 nov 2024

·

Soggiorno di 2 notti

The tub wasn't working

The tub wasn't working

10

Ray

28 dic 2024

·

Soggiorno di 1 notte

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

8

Bryan

21 ago 2023

·

Soggiorno di 1 notte

Plenty of room. Wife loved the jetted bath. Customer Service was great

Plenty of room. Wife loved the jetted bath. Customer Service was great

8

Viera

10 ago 2023

·

Soggiorno di 1 notte

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

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Servizio

Il servizio è incoerente, varia da personale amichevole e disponibile alla reception e risoluzione rapida dei problemi a gravi errori, scarsa comunicazione e controversie relative a politiche o risarcimenti.

Recensioni degli ospiti correlate

8

patrick

7 nov 2024

·

Soggiorno di 1 notte

The female employee at the desk was very sweet and kind

The female employee at the desk was very sweet and kind

4

Amanda

8 dic 2024

·

Soggiorno di 2 notti

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

I booked this place looking at reviews and had high hopes. Unfortunately it was the exact opposite. The place was dirty, blankets with burn marks in them. Empty kicthen with no amenities despite being an extended stay facility, which I paid to upgrade to. Denied access to the advertised shuttle service. Very disappointed and would not book again. WiFi was also extremely weak.

2

Rita

25 nov 2024

·

Soggiorno di 1 notte

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

2

Patrick S

28 gen 2025

·

Soggiorno di 5 notti

First off I rented a room that was supposed to have a kitchen. Upon arrival oh those rooms are not pet friendly. So the hotel says pet friendly but it is not all pet friendly. My dogs are registered service animals being I'm a 100% disabled United States Marine. I brought my paperwork into the lobby with one of my dogs and was told I had to check out. My fogs are immaculate they do not stink and are so gentle and personality is top notch. My irtimerary says my room fee with the kitchen is 108 , I'm paying 126 for little... box also I got a call for a 200$ pet deposit when clearly on the Swan Hotel website it says service animals no pet fee. The little dude at the front desk said it's up to him. THIS PLACE STOLE MY MONEY AND THEN THEY CALLED THE COPS ON ME PET FRIENDLY JUST DON'T BRING A PET HERE OR BE EXHILED TO A SUBSTANDARD ROOM. OH AND THE WATER GOT BOTH MY DOGS SICK. Believe me

First off I rented a room that was supposed to have a kitchen. Upon arrival oh those rooms are not pet friendly. So the hotel says pet friendly but it is not all pet friendly. My dogs are registered service animals being I'm a 100% disabled United States Marine. I brought my paperwork into the lobby with one of my dogs and was told I had to check out. My fogs are immaculate they do not stink and are so gentle and personality is top notch. My irtimerary says my room fee with the kitchen is 108 , I'm paying 126 for little... box also I got a call for a 200$ pet deposit when clearly on the Swan Hotel website it says service animals no pet fee. The little dude at the front desk said it's up to him. THIS PLACE STOLE MY MONEY AND THEN THEY CALLED THE COPS ON ME PET FRIENDLY JUST DON'T BRING A PET HERE OR BE EXHILED TO A SUBSTANDARD ROOM. OH AND THE WATER GOT BOTH MY DOGS SICK. Believe me

10

Ray

28 dic 2024

·

Soggiorno di 1 notte

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

Initially, our room had a problem with the hot tub, but managed took care of it right away for us. The service is excellent.

10

adeniyi

31 dic 2024

·

Soggiorno di 1 notte

The reception was cordial, respectful and responsive. It was professional. More grease to the elbow of Swan Motel, especially the staff members who are core to running the day-to-day services of this place. Many thanks.

The reception was cordial, respectful and responsive. It was professional. More grease to the elbow of Swan Motel, especially the staff members who are core to running the day-to-day services of this place. Many thanks.

8

Randal

19 apr 2023

·

Soggiorno di 1 notte

Good shuttle service to airport

Good shuttle service to airport

2

Ashleigh

28 ago 2023

·

Soggiorno di 1 notte

They need staffing that's going to give great customer service

They need staffing that's going to give great customer service

10

ROBERT

28 lug 2023

·

Soggiorno di 1 notte

Front desk very helpful, polite and great service. Thanks for all your help!

Front desk very helpful, polite and great service. Thanks for all your help!

4

Wali

15 dic 2024

·

Soggiorno di 1 notte

Service

Service

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Posizione

La posizione è comoda per l'accesso all'aeroporto e diversi ospiti hanno utilizzato la navetta o i mezzi di trasporto nelle vicinanze. Poco altro viene menzionato sull'area circostante.

Recensioni degli ospiti correlate

10

Andrea

22 mar 2022

·

Soggiorno di 1 notte

I had a perfect stay at the Swan Hotel! From the excellent customer service at check in, the clean and spacious room and the location, I had a great experience. I will definitely stay here again, whenever I’m in the area.

I had a perfect stay at the Swan Hotel! From the excellent customer service at check in, the clean and spacious room and the location, I had a great experience. I will definitely stay here again, whenever I’m in the area.

8

Antonio

1 ago 2023

·

Soggiorno di 1 notte

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger

8

Hala

4 nov 2024

·

Soggiorno di 1 notte

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

I couldn’t use the shuttle because they don’t come to the arrivals they only go to departures so I have to take a taxi

2

Rita

25 nov 2024

·

Soggiorno di 1 notte

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

We called for the shuttle service at the airport. They did not tell us where to wait for the shuttle. We waited at the hotel shuttle area and this was not the location. It took us approximately 2 hours to leave the airport. We ended up calling Uber. The following morning we were awoken at 4:44 am by the front desk banging on our door shouting out that it was time to check out. The front desk then used the key and opened our door. Check out wasn't until noon hour. She made an error and went to the wrong room. We couldn't get back to sleep afterwards as we were shaken by the experience. My husband went to the front desk and asked for a refund, or discount or some sort of compensation. The front desk had absolutely no compassion. We would not recommend this motel/hotel.

8

Randal

19 apr 2023

·

Soggiorno di 1 notte

Good shuttle service to airport

Good shuttle service to airport

8

Viera

10 ago 2023

·

Soggiorno di 1 notte

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

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Recensioni degli ospiti correlate

6

Kathy

3 mag 2023

·

Soggiorno di 1 notte

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.

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6

Ta

20 set 2023

·

Soggiorno di 1 notte

Need to do a better job of cleaning

Need to do a better job of cleaning

2

Ashleigh

28 ago 2023

·

Soggiorno di 1 notte

They need staffing that's going to give great customer service

They need staffing that's going to give great customer service

10

anthony

21 ago 2023

·

Soggiorno di 1 notte

I always love coming to the Swan

I always love coming to the Swan

2

Jennifer

14 ago 2023

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Soggiorno di 2 notti

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn\'t working. I went to take a shower and the overhead shower didn\'t work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn\'t fancy. I\'m not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren\'t able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.

8

Viera

10 ago 2023

·

Soggiorno di 1 notte

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.

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