The Ben, Autograph Collection

unique

Séjour parfait. Digne d’un tout inclu: concierge, valet, car de golf pour déplacements etc. Rien à dire! Bons restos, piscine avec vue incroyable et près de tous les attraits à pieds ou par car de golf!

Most awful check-in experience I have ever had. We were downgraded as opposed to getting an upgrade which we were told was available. We were created from a king-size bed that we ordered to a queen size bed. These were not even queen size beds, in fact.... then we will send her a room that faced a wall 3 feet away from the window. When I complained, we were placed into a handicap room, which did not even have a walk-in shower. Handled extrnely poorly by staff.

For the price this hotel wasn’t great.

The bell service lost 2 of our bags and we told them. They were going to follow up but never bothered to get back to us. Luckily nothing very valuable.