Quality Inn & Suites West Helena
From
85 USD
a notte
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From
85 USD
a notte
Informazioni su questa struttura
Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, una TV nelle aree comuni e un distributore automatico.
Servizi
Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, una TV nelle aree comuni e un distributore automatico.
Servizi per le aziende
Potrai usufruire di un business center, una reception aperta 24 ore su 24 e un servizio lavanderia. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
La colazione completa è inclusa nel prezzo.
Camere
Rilassati in una delle 63 camere con aria condizionata della struttura, completa di frigorifero e microonde. La TV a schermo piatto è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, accessori per la preparazione di caffè/tè e ferri/assi da stiro.
Posizione
Da Quality Inn & Suites West Helena a West Helena puoi arrivare a Fiume Mississippi e J.R. House Athletic Complex in circa un quarto d'ora di auto. Questo hotel si trova a 5,1 km da Hendrix Fine Arts Center e 6,8 km da Helena Regional Medical Center.
Nelle vicinanze
J.R. House Athletic Complex(1.4 miglia)
Hendrix Fine Arts Center(3.1 miglia)
Helena Regional Medical Center(4.2 miglia)
Pillow Thompson House(5.2 miglia)
Fort Curtis(5.3 miglia)
Helena Museum of Phillips County(5.3 miglia)
The Spirit of the American Doughboy(5.5 miglia)
Delta Cultural Center(5.8 miglia)
Freedom Park(6.2 miglia)
Helena Confederate Cemetery(6.2 miglia)
Delta Heritage Trail State Park(6.4 miglia)
Fiume Mississippi(6.9 miglia)
Mississippi River State Park(8.8 miglia)
Parco nazionale di Louisiana Purchase(25.1 miglia)
Coahoma Community College(27.5 miglia)
Tunica, Mississippi (UTM-Tunica Municipal)(33.6 miglia)
Memphis International Airport (MEM)(71.9 miglia)
Wi-fi gratuito
Business center
Cassetta di sicurezza
Servizi fitness
Zona fumatori
Distributori automatici
Posizione
1053 West Highway 49, West Helena, Arkansas, Stati Uniti d'America
J.R. House Athletic Complex (1.4 miglia)
Hendrix Fine Arts Center (3.1 miglia)
Helena Regional Medical Center (4.2 miglia)
Pillow Thompson House (5.2 miglia)
Fort Curtis (5.3 miglia)
Helena Museum of Phillips County (5.3 miglia)
Opzioni camera
3
Camera Standard, 1 letto queen, non fumatori (Different Bldg)
Dettagli della camera
1 Letto Matrimoniale
Posti letto: 2
Aria condizionataFrigoriferoMicroonde
4
Camera Standard, 2 letti matrimoniali, non fumatori
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
Aria condizionataFrigoriferoMicroonde
1
Camera, 1 letto queen, accessibile ai disabili, non fumatori
Dettagli della camera
1 Letto Matrimoniale
Posti letto: 2
Aria condizionataFrigoriferoMicroonde
4
Camera Standard, 2 letti queen, non fumatori
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataFrigoriferoMicroonde
4
Camera Standard, letti multipli, non fumatori
Dettagli della camera
4× Letti Matrimoniali Alla Francese
Posti letto: 4
Aria condizionataFrigoriferoMicroonde
4
Camera Standard, 2 letti queen, non fumatori (Different Bldg)
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataFrigoriferoMicroonde
5
Camera, 1 letto king, accessibile ai disabili, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataFrigoriferoMicroonde
3
Camera Standard, 1 letto queen, non fumatori
Dettagli della camera
1 Letto Matrimoniale
Posti letto: 2
Aria condizionataFrigoriferoMicroonde
3
Camera Standard, 1 letto king, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataFrigoriferoMicroonde
3
Camera Standard, 1 letto king, fumatori
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataFrigoriferoMicroonde
Recensioni degli ospiti su Quality Inn & Suites West Helena
7.1
Buono
Sulla base di 369 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Da quanto emerge dalle recensioni, il Quality Inn & Suites West Helena offre un'esperienza contrastante, con segnalazioni ricorrenti di camere sporche, insetti, odore di fumo e arredi usurati, sebbene alcuni ospiti abbiano apprezzato la cortesia del personale, un buon rapporto qualità-prezzo e la vicinanza a locali della zona.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Da quanto emerge dalle recensioni, il Quality Inn & Suites West Helena offre un'esperienza contrastante, con segnalazioni ricorrenti di camere sporche, insetti, odore di fumo e arredi usurati, sebbene alcuni ospiti abbiano apprezzato la cortesia del personale, un buon rapporto qualità-prezzo e la vicinanza a locali della zona.
I servizi spesso si sono rivelati deludenti, con una piscina a lungo chiusa, distributori di ghiaccio rotti e occasionali problemi con l'approvvigionamento idrico o con l'acqua calda. Gli ospiti hanno anche fatto notare problemi con l'impianto di riscaldamento/raffreddamento, letti scomodi per alcuni e problemi con il servizio TV. La colazione variava da soddisfacente a non disponibile, e le opzioni di ristorazione nelle vicinanze erano limitate. Ci si può aspettare un soggiorno semplice ed economico con standard variabili.
Ti è stato utile?
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Servizi
Molte recensioni segnalano la piscina chiusa per un periodo prolungato, oltre a distributori di ghiaccio rotti e occasionali problemi con la lavanderia o il telefono. Diversi ospiti hanno anche riscontrato pressione dell'acqua o problemi con l'acqua calda intermittenti.
Recensioni degli ospiti correlate
2
joyce
16 giu 2024
·
Soggiorno di 2 notti
The sink was stopped up. The swimming pool was out of service, and the sheets were dirty. The phones did not work. The carpet was wet like someone like someone hurriedly wanted to clean the carpet before the guests arrived. Overall there was a lack of Quality.
The sink was stopped up. The swimming pool was out of service, and the sheets were dirty. The phones did not work. The carpet was wet like someone like someone hurriedly wanted to clean the carpet before the guests arrived. Overall there was a lack of Quality.
2
Jerry
11 ago 2024
·
Soggiorno di 2 notti
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
6
Marceline
8 ott 2024
·
Soggiorno di 1 notte
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
6
Mattie
24 set 2024
·
Soggiorno di 5 notti
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower. The staff was friendly and helpful.
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower. The staff was friendly and helpful.
4
Elvis
24 mar 2024
·
Soggiorno di 5 notti
Had problems getting Wash towels. Water coming from the sink never got hot. It took a long time for the water in the shower to get hot. This was in room two twenty six.
Had problems getting Wash towels. Water coming from the sink never got hot. It took a long time for the water in the shower to get hot. This was in room two twenty six.
8
Debra
7 lug 2024
·
Soggiorno di 3 notti
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
4
andrea
15 set 2023
·
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
2
Sandra
1 lug 2024
·
Soggiorno di 1 notte
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
8
Eugenia
27 nov 2023
·
Soggiorno di 2 notti
Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
4
Timothy
2 gen 2024
·
Soggiorno di 1 notte
The ice machine was broke and they did not want to help me at all at the desk.
The ice machine was broke and they did not want to help me at all at the desk.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti hanno segnalato gravi problemi di pulizia, tra cui insetti, odore di fumo, moquette sporca, muffa e lenzuola macchiate o non lavate. Alcune recensioni hanno invece menzionato camere pulite.
Recensioni degli ospiti correlate
6
Andrea
11 set 2024
·
Soggiorno di 1 notte
Place had bed bugs we woke up and had bites all over us.
Place had bed bugs we woke up and had bites all over us.
2
joyce
16 giu 2024
·
Soggiorno di 2 notti
The sink was stopped up. The swimming pool was out of service, and the sheets were dirty. The phones did not work. The carpet was wet like someone like someone hurriedly wanted to clean the carpet before the guests arrived. Overall there was a lack of Quality.
The sink was stopped up. The swimming pool was out of service, and the sheets were dirty. The phones did not work. The carpet was wet like someone like someone hurriedly wanted to clean the carpet before the guests arrived. Overall there was a lack of Quality.
2
Erikah
11 ago 2024
·
Soggiorno di 2 notti
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
6
Paul
11 lug 2024
·
Soggiorno di 1 notte
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
10
Lance
2 apr 2024
·
Soggiorno di 7 notti
Very clean, staff very nice and professional.
Very clean, staff very nice and professional.
8
Idris
18 apr 2024
·
Soggiorno di 1 notte
Clean, quiet & safe.
Clean, quiet & safe.
6
Telisa
31 mag 2024
·
Soggiorno di 3 notti
Shower had water backup. Bug dead in room on arrival. Carpet not completely cleaned. Limited towels. Tv not clear to watch. Limited toiletries and they were old.
Shower had water backup. Bug dead in room on arrival. Carpet not completely cleaned. Limited towels. Tv not clear to watch. Limited toiletries and they were old.
4
Gwendolyn
19 mag 2024
·
Soggiorno di 2 notti
The front desk re was terrible and just very rude. When we got in the room we can to clean and sanitize everything. You can tell that the room and bathroom wasn’t cleaned properly. We were missing items from the room. When asked to speak to management they were not on site
The front desk re was terrible and just very rude. When we got in the room we can to clean and sanitize everything. You can tell that the room and bathroom wasn’t cleaned properly. We were missing items from the room. When asked to speak to management they were not on site
4
andrea
15 set 2023
·
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
2
Willie
13 set 2024
·
Soggiorno di 1 notte
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
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Camere
Gli ospiti hanno menzionato un arredamento datato, problemi con l'impianto di riscaldamento/raffreddamento che influiscono sul comfort, materassi rigidi per alcuni e ricorrenti problemi con il servizio TV. Alcuni hanno trovato i letti e i cuscini comodi.
Recensioni degli ospiti correlate
6
Ernestine
28 lug 2024
·
Soggiorno di 3 notti
The property needs a serious upgrade. Lighting bad in bathroom.
The property needs a serious upgrade. Lighting bad in bathroom.
2
Sharon
26 feb 2024
·
Soggiorno di 2 notti
I couldn’t watch TV they told me it would come back on and it never did I asked for a discount and he said all the TV’s were having issues but that didn’t make sense
I couldn’t watch TV they told me it would come back on and it never did I asked for a discount and he said all the TV’s were having issues but that didn’t make sense
6
Estella
26 set 2023
·
Door was hard to open. Bed was hard as a rock and they didnot replace used towels with clean ones. Otherwise would have been very nice.
Door was hard to open. Bed was hard as a rock and they didnot replace used towels with clean ones. Otherwise would have been very nice.
4
Tee Tee
10 giu 2024
·
Soggiorno di 1 notte
The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable.
The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable.
8
Debra
7 lug 2024
·
Soggiorno di 3 notti
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
8
Gwendolyn
29 mar 2024
·
Soggiorno di 2 notti
Needs to be updated. It shows its age.
Needs to be updated. It shows its age.
8
Teryes
19 ago 2024
·
Soggiorno di 2 notti
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
2
Sandra
1 lug 2024
·
Soggiorno di 1 notte
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
8
Eugenia
27 nov 2023
·
Soggiorno di 2 notti
Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
10
Roena
23 mag 2023
·
Soggiorno di 1 notte
I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
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Servizio
Il feedback è contrastante: diversi ospiti hanno elogiato il personale cordiale e disponibile della reception e il check-in flessibile, mentre altri hanno lamentato un servizio lento o scortese e una scarsa risoluzione dei problemi.
Recensioni degli ospiti correlate
10
Carla
17 apr 2023
·
Soggiorno di 1 notte
I was able to change my room from smoking to non-smoking without any difficulty up arrival
I was able to change my room from smoking to non-smoking without any difficulty up arrival
10
Calven
5 mar 2024
·
Soggiorno di 2 notti
Travelled to West Helena, AR for a funeral. Manager was awesome. Allowed an early check-in and provided amazing customer service for entire stay though short staffed.
Travelled to West Helena, AR for a funeral. Manager was awesome. Allowed an early check-in and provided amazing customer service for entire stay though short staffed.
10
David
17 apr 2024
·
Soggiorno di 1 notte
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
6
Marceline
8 ott 2024
·
Soggiorno di 1 notte
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
4
Tee Tee
10 giu 2024
·
Soggiorno di 1 notte
The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable.
The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable.
4
Gwendolyn
19 mag 2024
·
Soggiorno di 2 notti
The front desk re was terrible and just very rude. When we got in the room we can to clean and sanitize everything. You can tell that the room and bathroom wasn’t cleaned properly. We were missing items from the room. When asked to speak to management they were not on site
The front desk re was terrible and just very rude. When we got in the room we can to clean and sanitize everything. You can tell that the room and bathroom wasn’t cleaned properly. We were missing items from the room. When asked to speak to management they were not on site
10
sylvester
12 mar 2023
·
Soggiorno di 1 notte
She was nice i booked a non smoking room she stated that hotels.com. had it as a smoking room. She immediately changed it. Great job thanks!!!
She was nice i booked a non smoking room she stated that hotels.com. had it as a smoking room. She immediately changed it. Great job thanks!!!
2
Sandra
1 lug 2024
·
Soggiorno di 1 notte
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
4
Timothy
2 gen 2024
·
Soggiorno di 1 notte
The ice machine was broke and they did not want to help me at all at the desk.
The ice machine was broke and they did not want to help me at all at the desk.
10
Meyoun
15 giu 2023
·
Soggiorno di 1 notte
The young lady at the desk was very sweet and gave good service. My room was clean and nice
The young lady at the desk was very sweet and gave good service. My room was clean and nice
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Le recensioni evidenziano la vicinanza a eventi e negozi/ristoranti locali, con alcuni soggiorni scelti per la vicinanza a Clarksdale o a locali specifici. Nel complesso, la posizione era funzionale per commissioni in zona.
Recensioni degli ospiti correlate
10
David
17 apr 2024
·
Soggiorno di 1 notte
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
8
Gene
30 mag 2024
·
Soggiorno di 3 notti
The property was centrally located for what all me and my family had to do while there.
The property was centrally located for what all me and my family had to do while there.
6
Marceline
8 ott 2024
·
Soggiorno di 1 notte
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
8
Debra
7 lug 2024
·
Soggiorno di 3 notti
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
4
andrea
15 set 2023
·
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
10
Roena
23 mag 2023
·
Soggiorno di 1 notte
I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
10
Sarah
4 set 2024
·
Soggiorno di 3 notti
Close to venue
Close to venue
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Ristorazione
La qualità e la disponibilità della colazione erano incostanti, variando da 'invitante' a non fornita. Le opzioni di ristorazione nelle vicinanze erano limitate, per lo più fast food, anche se è stata menzionata una panetteria.
Recensioni degli ospiti correlate
10
David
17 apr 2024
·
Soggiorno di 1 notte
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
6
Marceline
8 ott 2024
·
Soggiorno di 1 notte
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
8
Debra
7 lug 2024
·
Soggiorno di 3 notti
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
4
andrea
15 set 2023
·
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
2
Sandra
1 lug 2024
·
Soggiorno di 1 notte
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
6
Willie
30 set 2024
·
Soggiorno di 1 notte
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
6
Marceline
8 ott 2024
·
Soggiorno di 1 notte
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct. Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
6
Willie
30 set 2024
·
Soggiorno di 1 notte
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
6
Mattie
24 set 2024
·
Soggiorno di 5 notti
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower. The staff was friendly and helpful.
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower. The staff was friendly and helpful.
2
Willie
13 set 2024
·
Soggiorno di 1 notte
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
6
Andrea
11 set 2024
·
Soggiorno di 1 notte
Place had bed bugs we woke up and had bites all over us.
Place had bed bugs we woke up and had bites all over us.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-19: 73.9699956954956USD
- 2026-09-20: 72.96000010948181USD
- 2026-09-21: 72.96000010948181USD
- 2026-09-22: 72.96000010948181USD
- 2026-09-23: 72.9168067287445USD
- 2026-09-24: 72.9168067287445USD
- 2026-09-25: 73.93152275924682USD
- 2026-09-26: 73.93152275924682USD
- 2026-09-27: 72.92161475105286USD
- 2026-09-28: 73.00782197799683USD
- 2026-09-29: 72.96000010948181USD
- 2026-09-30: 72.96000010948181USD
- 2026-10-01: 72.96000010948181USD
- 2026-10-02: 73.9699956954956USD
- 2026-10-03: 79.95999453353882USD
- 2026-10-04: 77.99999416809081USD
- 2026-10-05: 78.051218434906USD
- 2026-10-06: 78.051218434906USD
- 2026-10-07: 77.99999416809081USD
- 2026-10-08: 167.94999936676024USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 77.99999416809081USD
- 2026-10-12: 77.99999416809081USD
- 2026-10-13: 77.99999416809081USD
- 2026-10-14: 77.99999416809081USD
- 2026-10-15: 78.051218434906USD
- 2026-10-16: 80.01571154251099USD
- 2026-10-17: 79.95999453353882USD
- 2026-10-18: 78.051218434906USD
- 2026-10-19: 79.96999592056274USD
- 2026-10-20: 79.96999592056274USD
- 2026-10-21: 79.96999592056274USD
- 2026-10-22: 79.96999592056274USD
- 2026-10-23: 86.99999888458251USD
- 2026-10-24: 80.9699944984436USD
- 2026-10-25: 79.96999592056274USD
- 2026-10-26: 79.96999592056274USD
- 2026-10-27: 79.96999592056274USD
- 2026-10-28: 86.99999888458251USD
- 2026-10-29: 79.96999592056274USD
- 2026-10-30: 81.02296156387328USD
- 2026-10-31: 80.9699944984436USD
- 2026-11-01: 79.96999592056274USD
- 2026-11-02: 79.96999592056274USD
- 2026-11-03: 79.96999592056274USD
- 2026-11-04: 79.96999592056274USD
- 2026-11-05: 86.99999888458251USD
- 2026-11-06: 80.9699944984436USD
- 2026-11-07: 80.9699944984436USD
- 2026-11-08: 79.96999592056274USD
- 2026-11-09: 79.96999592056274USD
- 2026-11-10: 86.00000030670165USD
- 2026-11-11: 79.96999592056274USD
- 2026-11-12: 79.96999592056274USD
- 2026-11-13: 80.9699944984436USD
- 2026-11-14: 81.02296156387328USD
- 2026-11-15: 79.96999592056274USD
- 2026-11-16: 79.96999592056274USD
- 2026-11-17: 79.96999592056274USD
- 2026-11-18: 79.96999592056274USD
- 2026-11-19: 79.96999592056274USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: We Care Clean (Best Western).
- I bambini soggiornano gratis se utilizzano i letti esistenti nella camera del genitore o del tutore.
Servizi popolari
Wi-fi gratuito
Business center
Cassetta di sicurezza
Servizi fitness
Zona fumatori
Distributori automatici
Attività
Servizi fitness
Newspapers in Lobby (surcharge)
Pool Sun Loungers
Television in Common Areas
Servizi
Business center
Cassetta di sicurezza
Zona fumatori
24-Hour Front Desk
Laundry Facilities
Informazioni generali
Distributori automatici
Colazione gratuita
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Parcheggio
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Internet
Wi-fi gratuito