Tapia Haus 103

First the pros: management very nice and very responsive; the small kitchen was nice to have and the room was relatively new. The above pros are far outweighed by the cons: the room is supposed to sleep 3 but only sleeps 1 comfortably. No linens at all were in the room for the futon the 1st night. They arrived promptly the next day upon my request but the futon was hard as a rock and lumpy so my college aged son and I both had to sleep in the double bed. The small double bed had a TWIN sized mattress pad on it, which resulted in ridges on both sides of the bed. This is ridiculous for $260 a night. The breakfast area has no AC, the neighborhood is sketchy and the “breakfast” is minimal at best. There is rarely anyone around during the day and the person who was there didn’t speak English. She knocked on our door and woke us up before checkout time, wasn’t very friendly and seemed put out when we asked to leave our luggage there for a little while. (Fortunately my poor Spanish was enough to communicate this.) There wasn’t a closet or anything so we just had to leave it out in the open in the back of the breakfast area. Finally, the link to Google Maps on their hotels.com listing is incorrect- we were driving around late at night looking in the wrong place for it. I travel extensively worldwide and I have definitely stayed in worse places but NOT for the price paid for this hotel. I know SJ is expensive but there is almost no value for money here.

the owner is very nice and helpful but i still still kinda miserable staying here. the location and room itself is very nice despite there being no elevators. i def enjoyed it being gated but it took use a bit to get use to the lock to get inside our room. youll have to pull the door towards you, put in the access code THEN itll unlock otherwise youll be stuck waiting outside. i really enjoyed how we were given beach towels too that was very nice and the fridge and microwave. the cons is we had no wifi the entire weekened we were there and by the second day, no hot water and the rest of the weekend the water pressure was extremely weird so there will be normal water running then it'll spurt out in short increments so showering and washing my hair and the dishes became super difficult. then our ac stopped working so we had to move rooms. it had so much potential but we probably wont stay here again unfortunately as we didnt get to use most of our amenities.

No hot water the evening we arrived.

Room and facilities were great. Large shower, good size room and great air conditioning. Continental breakfast options were diverse. Communication to get the access codes was not good. They did not provide the codes in advance so we could not get into our room. Other very kind guests helped us to contact the company. Once we had the right phone number the customer service was very good. We suggest providing the local contact phone number OUTSIDE so that people can call if there are issues.

The hot water stopped working!