Exclusivo Inn and Suites
106 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
106 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Exclusivo Inn and Suites, les prix par nuit s'élèvent en moyenne à 87 $US pendant le mois le moins cher (janvier) et à 117 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 87 $US |
| février | 94 $US |
| mars | 97 $US |
| avril | 98 $US |
| mai | 99 $US |
| juin | 117 $US |
| juillet | 116 $US |
| août | 106 $US |
| septembre | 106 $US |
| octobre | 102 $US |
| novembre | 102 $US |
| décembre | 92 $US |
J
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A
M
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sept. · 106 $US
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Le plus cher : juin (env. 117 $US)
Le moins cher : janvier (env. 87 $US)
À propos de cet établissement
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.
Équipements
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, un distributeur automatique / des services bancaires et un distributeur automatique de boissons et d'en-cas. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Chambres
Avec une décoration personnalisée, les 31 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et des chaussons. Les équipements et services offerts par l'hébergement comprennent un bureau et des rideaux occultants. Le service d'entretien est assuré sur demande.
Emplacement
Pratique pour explorer Lakewood, Exclusivo Inn & Suites se trouve à moins de 15 minutes en voiture de Knott's Berry Farm et California State University Long Beach (université). Cet hôtel se trouve à 14,4 km de Long Beach Convention and Entertainment Center et à 19,4 km de Anaheim Convention Center.
À proximité
Parc régionale d'El Dorado(0.5 miles)
Casino Hawaiian Gardens(0.5 miles)
Los Cerritos Shopping Center (centre commercial)(2.9 miles)
El Dorado Park Golf Course(3.5 miles)
Cypress College(3.6 miles)
California State University Long Beach (université)(3.9 miles)
Base d'entraînement de Los Alamitos(4.2 miles)
Cerritos Center for Performing Arts (salle de spectacle)(4.4 miles)
Hypodrome Los Alamitos(4.8 miles)
VA Long Beach Medical Center (hôpital)(5.9 miles)
Parc aquatique Knott's Soak City(6.3 miles)
4th Street Retro Row (rue commerçante)(6.4 miles)
Knott's Berry Farm(6.4 miles)
Centre commercial Knott's Marketplace(6.5 miles)
Buena Park Downtown(6.6 miles)
Long Beach, Californie (LGB-Aéroport municipal de Long Beach)(3.9 miles)
Aéroport municipal de Fullerton (FUL)(12.8 miles)
Aéroport municipal de Hawthorne (HHR)(20.3 miles)
Aéroport d'Orange County John Wayne (SNA)(20.7 miles)
Aéroport international de Los Angeles (LAX)(28 miles)
Parking
Jacuzzi/Bain à remous
Chambres non-fumeurs
Distributeur automatique de billets
Zone fumeurs
Distributeur automatique
Emplacement
11535 East Carson St, Lakewood (Californie), Californie, États-Unis d’Amérique
Parc régionale d'El Dorado (0.5 miles)
Casino Hawaiian Gardens (0.5 miles)
Los Cerritos Shopping Center (centre commercial) (2.9 miles)
El Dorado Park Golf Course (3.5 miles)
Cypress College (3.6 miles)
California State University Long Beach (université) (3.9 miles)
Options de chambre
5
Chambre Lune de Miel
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
200 ft²
ClimatisationWi-Fi (gratuit)RéfrigérateurBaignoire à remous privée intérieureBaignoire à remous privée
2
Chambre Double
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
200 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
2
Chambre
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
200 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
Avis des voyageurs
7.4
Bien
Basé sur 509 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Exclusivo Inn and Suites, les commentaires mettent en avant un séjour pratique et économique, avec un personnel fréquemment salué pour sa gentillesse et des chambres en partie rénovées et confortables, mais font également état d'une propreté inégale, d'une odeur de cigarette perceptible et de nuisances sonores provenant de la circulation ou d'autres clients.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Exclusivo Inn and Suites, les commentaires mettent en avant un séjour pratique et économique, avec un personnel fréquemment salué pour sa gentillesse et des chambres en partie rénovées et confortables, mais font également état d'une propreté inégale, d'une odeur de cigarette perceptible et de nuisances sonores provenant de la circulation ou d'autres clients.
L'emplacement en face des commerces et des restaurants est apprécié, bien que certains clients signalent un sentiment d'insécurité autour du parking ou la présence de personnes sans abri. Le confort des chambres est variable, avec des lits fermes, des jacuzzis en chambre dont la qualité est aléatoire, peu d'équipements dans la chambre comme des micro-ondes, et parfois des problèmes de Wi-Fi ou de télévision. Le service est souvent serviable et accommodant, mais certains signalent des interactions peu professionnelles, des dépôts en espèces uniquement et des litiges concernant les remboursements ou les frais supplémentaires. Dans l'ensemble, attendez-vous à un hébergement simple et pratique, dont la qualité peut varier en fonction de la chambre et des interactions avec le personnel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Un parking sur place est fréquemment mentionné, avec de nombreuses places disponibles. Il n'y a pas de micro-ondes dans les chambres ; les clients signalent utiliser un micro-ondes partagé dans le hall, et l'accès aux étages supérieurs se fait uniquement par les escaliers.
Avis de voyageur à ce sujet
8
Annette A
7 janv. 2025
·
A séjourné 1 nuit
Upon check in there was a homeless person in the parking lot. You have to leave a $10 cash deposit to get your one key and must return it to get your deposit back. This listing says smoke free facility yet there are ash trays outside of each room sitting on the air-conditioning units. Upon entering our room the window was open and a hole in the window shear. When going into the bathroom they have installed a window in the shower to the main room. No privacy! No curtain. Nothing! A bottle opener on the wall. We closed the window to go out for the evening. Upon returning the room smelled of smoke. There is no elevator so if you can't do stairs ask for 1st floor. It appears rooms away from the office and street are occupied by residents. Our room was so noisy. Cars coming and going out of the parking lot all night. Someone took a shower after midnight. Doors opening and closing well past midnight. My daughter called it a hooker hotel! We did not see hookers! If you need a cheap place to sleep this will do. But for just a bit more I recommend staying somewhere else. The area is good with plenty of shopping and food across the street. Bed was hard. I couldn't sleep.
Upon check in there was a homeless person in the parking lot. You have to leave a $10 cash deposit to get your one key and must return it to get your deposit back. This listing says smoke free facility yet there are ash trays outside of each room sitting on the air-conditioning units. Upon entering our room the window was open and a hole in the window shear. When going into the bathroom they have installed a window in the shower to the main room. No privacy! No curtain. Nothing! A bottle opener on the wall. We closed the window to go out for the evening. Upon returning the room smelled of smoke. There is no elevator so if you can't do stairs ask for 1st floor. It appears rooms away from the office and street are occupied by residents. Our room was so noisy. Cars coming and going out of the parking lot all night. Someone took a shower after midnight. Doors opening and closing well past midnight. My daughter called it a hooker hotel! We did not see hookers! If you need a cheap place to sleep this will do. But for just a bit more I recommend staying somewhere else. The area is good with plenty of shopping and food across the street. Bed was hard. I couldn't sleep.
10
Lucilla
4 juin 2025
·
A séjourné 1 nuit
Our stay here was great from start to end. Its right off the freeway and everything you possibly need is at a walking distance food shopping gas and entertainment. Check in was fast and easy the woman that was at the front desk was super nice and friendly. The parking lot is big and very clean. Just like the parking lot the rooms are very clean and spacious. My daughter throw her toy behind the bed so i had to move it to look for it and i was surprised to find nothing but her toy there. Usually at most other hotels when u move the bed you find trash dust ect but not here. I loved it. Its quiet no loud disturbance morning night or afternoon. The vibes it gave me was very cozy home feeling. I will definitely be coming back again.
Our stay here was great from start to end. Its right off the freeway and everything you possibly need is at a walking distance food shopping gas and entertainment. Check in was fast and easy the woman that was at the front desk was super nice and friendly. The parking lot is big and very clean. Just like the parking lot the rooms are very clean and spacious. My daughter throw her toy behind the bed so i had to move it to look for it and i was surprised to find nothing but her toy there. Usually at most other hotels when u move the bed you find trash dust ect but not here. I loved it. Its quiet no loud disturbance morning night or afternoon. The vibes it gave me was very cozy home feeling. I will definitely be coming back again.
8
Aide
17 avr. 2024
·
A séjourné 3 nuits
Something i didn’t like about the hotel it was there was no microwave only outside, no phones to call the front desk and the cleaning lady gave me a dirty look when i asked her for more TP!!
Something i didn’t like about the hotel it was there was no microwave only outside, no phones to call the front desk and the cleaning lady gave me a dirty look when i asked her for more TP!!
10
Erica
19 avr. 2024
·
A séjourné 1 nuit
I this is my go to getaway location. I absolutely love this place. From the moment you check in until you check out it’s a great experience. Very clean, well decorated, no guest hanging out, plenty of parking and no hassle friendly service.
I this is my go to getaway location. I absolutely love this place. From the moment you check in until you check out it’s a great experience. Very clean, well decorated, no guest hanging out, plenty of parking and no hassle friendly service.
4
Merhawi
30 janv. 2023
·
A séjourné 2 nuits
Terrible internet service. The tiniest refrigerator I have never seen before anywhere else. One small microwave in the office for all. If you need your food to be heated you have to go to the office. Terrible terrible
Terrible internet service. The tiniest refrigerator I have never seen before anywhere else. One small microwave in the office for all. If you need your food to be heated you have to go to the office. Terrible terrible
8
Trinton
24 nov. 2023
·
A séjourné 2 nuits
My stay was average because I didn’t plan on doing anything anyway. I was hoping for a microwave inside of my room, but unfortunately there wasn’t one. Other than that, I had no complaints.
My stay was average because I didn’t plan on doing anything anyway. I was hoping for a microwave inside of my room, but unfortunately there wasn’t one. Other than that, I had no complaints.
10
Erika
27 juin 2023
·
A séjourné 1 nuit
You can tell the place was renovated and the front desk staff was very welcoming and acccomdated an early check in , it was pretty neat for a motel
You can tell the place was renovated and the front desk staff was very welcoming and acccomdated an early check in , it was pretty neat for a motel
8
Tracy
23 juil. 2025
·
A séjourné 1 nuit
The rooms very nicely decorated and the beds are comfortable. They use the king size bamboo pillows which are a nice upgraded touch. The rooms are very clean. Free parking. The outdoor mall is across the street and several convenient stores and restaurants within walking distance. For the price you won’t find a better place to stay. The security deposit is $20/CASH ONLY. If you choose to extend your reservation for an extra day make sure you do it directly with the front desk. If you extend online they will charge you an additional $40 in addition to your prepaid hotel rate which they consider a stay over fee. They don’t offer “Tap & Pay” PayPal, Venmo, Cash App, Apple Pay or Google Pay. They do accept cash payment.
The rooms very nicely decorated and the beds are comfortable. They use the king size bamboo pillows which are a nice upgraded touch. The rooms are very clean. Free parking. The outdoor mall is across the street and several convenient stores and restaurants within walking distance. For the price you won’t find a better place to stay. The security deposit is $20/CASH ONLY. If you choose to extend your reservation for an extra day make sure you do it directly with the front desk. If you extend online they will charge you an additional $40 in addition to your prepaid hotel rate which they consider a stay over fee. They don’t offer “Tap & Pay” PayPal, Venmo, Cash App, Apple Pay or Google Pay. They do accept cash payment.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inégale : beaucoup décrivent les chambres comme très propres ou impeccables, tandis que d'autres signalent des odeurs de cigarette, des jacuzzis sales ou hors service, de la moisissure, des cafards et même des punaises de lit.
Avis de voyageur à ce sujet
2
Cristina
30 mai 2024
·
A séjourné 1 nuit
Beware we left with BED BUG bites!! Left our room early because of the itchiness & spoke to the person in the front about it he promised to speak to his manager about a refund. Of course manager denies refunds and lies about bed bugs when I showed proof to the guy at check out. We had to throw away all of our belongings.
Beware we left with BED BUG bites!! Left our room early because of the itchiness & spoke to the person in the front about it he promised to speak to his manager about a refund. Of course manager denies refunds and lies about bed bugs when I showed proof to the guy at check out. We had to throw away all of our belongings.
10
Lucilla
4 juin 2025
·
A séjourné 1 nuit
Our stay here was great from start to end. Its right off the freeway and everything you possibly need is at a walking distance food shopping gas and entertainment. Check in was fast and easy the woman that was at the front desk was super nice and friendly. The parking lot is big and very clean. Just like the parking lot the rooms are very clean and spacious. My daughter throw her toy behind the bed so i had to move it to look for it and i was surprised to find nothing but her toy there. Usually at most other hotels when u move the bed you find trash dust ect but not here. I loved it. Its quiet no loud disturbance morning night or afternoon. The vibes it gave me was very cozy home feeling. I will definitely be coming back again.
Our stay here was great from start to end. Its right off the freeway and everything you possibly need is at a walking distance food shopping gas and entertainment. Check in was fast and easy the woman that was at the front desk was super nice and friendly. The parking lot is big and very clean. Just like the parking lot the rooms are very clean and spacious. My daughter throw her toy behind the bed so i had to move it to look for it and i was surprised to find nothing but her toy there. Usually at most other hotels when u move the bed you find trash dust ect but not here. I loved it. Its quiet no loud disturbance morning night or afternoon. The vibes it gave me was very cozy home feeling. I will definitely be coming back again.
2
Leah
14 févr. 2025
·
A séjourné 1 nuit
The bedding felt like there was sand in it and there was black mold all over the bathroom wall
The bedding felt like there was sand in it and there was black mold all over the bathroom wall
10
Raquel
1 oct. 2025
·
A séjourné 1 nuit
Clean and modern.. the staff is always helpful
Clean and modern.. the staff is always helpful
8
Marquita
11 nov. 2023
·
A séjourné 1 nuit
Clean and newly renovated property.
Clean and newly renovated property.
6
Sara
9 août 2025
·
A séjourné 1 nuit
The property was Ok. The showers and upgraded vanity but.cocroaches and how loud the other guests were .. tv was ok
The property was Ok. The showers and upgraded vanity but.cocroaches and how loud the other guests were .. tv was ok
2
Raheem
22 oct. 2025
·
A séjourné 1 nuit
The hot tub was extremely dirty I cleaned it and when I turned it on it kept pushing out dirt from the bubble filter
The hot tub was extremely dirty I cleaned it and when I turned it on it kept pushing out dirt from the bubble filter
2
Donovan
13 avr. 2025
·
A séjourné 2 nuits
The property was not cleaned and there was no indication that it had been cleaned before. There were cockroaches in the bathroom, the floor was sticky, sheets were not cleaned, and there were small bugs crawling around the floor.
The property was not cleaned and there was no indication that it had been cleaned before. There were cockroaches in the bathroom, the floor was sticky, sheets were not cleaned, and there were small bugs crawling around the floor.
10
Stephanie
31 mars 2025
·
A séjourné 1 nuit
The room was very clean and comfortable.
The room was very clean and comfortable.
10
Ruben
19 nov. 2025
·
A séjourné 1 nuit
The room was spotless, the ac definitely worked and cooled the room down.
The room was spotless, the ac definitely worked and cooled the room down.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres peuvent être rénovées et spacieuses, avec une climatisation efficace et parfois un jacuzzi en chambre, mais le confort et les équipements varient. Les plaintes courantes incluent des lits fermes, du bruit de la circulation ou des voisins, des particularités de la douche/intimité, l'absence de micro-ondes dans la chambre et une connexion Wi-Fi ou une réception TV aléatoire.
Avis de voyageur à ce sujet
10
Averi
12 avr. 2025
·
A séjourné 3 nuits
We had a fantastic 3 day stay and highly recommend this Inn. Location: Beautiful, clean, safe, family-friendly hotel with refreshing entertainment. Literally steps from casino, movies, arcade, shopping, and good eats! Check-In & Room: Fast, friendly, efficient check-in and fulfilled my request instantly whenever and whatever I asked. Our room on the 2nd floor was perfect Large TV for a Large a spacious room. Full of bright, vibrant,and fun colors and designs throughout the location. Large comfty beds with jacuzzi in the room are out of this world..... Will never second guess this place. The best part is the staff is great. I did not have issues or feel slightly uncomfortable in any way. Thank you. Excutive sweet for making my stay so sweet and delightful. I really needed that peace of mind, and all of it was granted through safety, cleanliness, and phenomenal customer service. Again, I must say It's by far one of my most favorite stays on the West Coast! Adorable urban yet classy modern themed, CLEAN, and SPACIOUS ROOMS, right across from the Long Beach Town Center, which is full of entertainment for you and the family with countless activities for you to choose from. We stayed in the Exlusivo Suite, and is truly a refreshing and lovely place to restore your mind!! Everything you could want in your stay you’ll find right here! You will never want to leave!!!!!
We had a fantastic 3 day stay and highly recommend this Inn. Location: Beautiful, clean, safe, family-friendly hotel with refreshing entertainment. Literally steps from casino, movies, arcade, shopping, and good eats! Check-In & Room: Fast, friendly, efficient check-in and fulfilled my request instantly whenever and whatever I asked. Our room on the 2nd floor was perfect Large TV for a Large a spacious room. Full of bright, vibrant,and fun colors and designs throughout the location. Large comfty beds with jacuzzi in the room are out of this world..... Will never second guess this place. The best part is the staff is great. I did not have issues or feel slightly uncomfortable in any way. Thank you. Excutive sweet for making my stay so sweet and delightful. I really needed that peace of mind, and all of it was granted through safety, cleanliness, and phenomenal customer service. Again, I must say It's by far one of my most favorite stays on the West Coast! Adorable urban yet classy modern themed, CLEAN, and SPACIOUS ROOMS, right across from the Long Beach Town Center, which is full of entertainment for you and the family with countless activities for you to choose from. We stayed in the Exlusivo Suite, and is truly a refreshing and lovely place to restore your mind!! Everything you could want in your stay you’ll find right here! You will never want to leave!!!!!
8
Annette A
7 janv. 2025
·
A séjourné 1 nuit
Upon check in there was a homeless person in the parking lot. You have to leave a $10 cash deposit to get your one key and must return it to get your deposit back. This listing says smoke free facility yet there are ash trays outside of each room sitting on the air-conditioning units. Upon entering our room the window was open and a hole in the window shear. When going into the bathroom they have installed a window in the shower to the main room. No privacy! No curtain. Nothing! A bottle opener on the wall. We closed the window to go out for the evening. Upon returning the room smelled of smoke. There is no elevator so if you can't do stairs ask for 1st floor. It appears rooms away from the office and street are occupied by residents. Our room was so noisy. Cars coming and going out of the parking lot all night. Someone took a shower after midnight. Doors opening and closing well past midnight. My daughter called it a hooker hotel! We did not see hookers! If you need a cheap place to sleep this will do. But for just a bit more I recommend staying somewhere else. The area is good with plenty of shopping and food across the street. Bed was hard. I couldn't sleep.
Upon check in there was a homeless person in the parking lot. You have to leave a $10 cash deposit to get your one key and must return it to get your deposit back. This listing says smoke free facility yet there are ash trays outside of each room sitting on the air-conditioning units. Upon entering our room the window was open and a hole in the window shear. When going into the bathroom they have installed a window in the shower to the main room. No privacy! No curtain. Nothing! A bottle opener on the wall. We closed the window to go out for the evening. Upon returning the room smelled of smoke. There is no elevator so if you can't do stairs ask for 1st floor. It appears rooms away from the office and street are occupied by residents. Our room was so noisy. Cars coming and going out of the parking lot all night. Someone took a shower after midnight. Doors opening and closing well past midnight. My daughter called it a hooker hotel! We did not see hookers! If you need a cheap place to sleep this will do. But for just a bit more I recommend staying somewhere else. The area is good with plenty of shopping and food across the street. Bed was hard. I couldn't sleep.
8
Paul W
24 avr. 2023
·
A séjourné 2 nuits
There was no door on the shower so cold air blew in while I took a shower. My late check in took way too long and there is an early checkout
There was no door on the shower so cold air blew in while I took a shower. My late check in took way too long and there is an early checkout
6
Gwendolyn
15 juin 2025
·
A séjourné 1 nuit
Too close to the street, otherwise it was a good stay.
Too close to the street, otherwise it was a good stay.
4
Mark
26 mars 2024
·
A séjourné 1 nuit
It’s a nice area, you can hear all outdoor activity from your room though. So makes sleeping difficult
It’s a nice area, you can hear all outdoor activity from your room though. So makes sleeping difficult
4
Jason
5 oct. 2024
·
A séjourné 1 nuit
Toilet didn’t flush. Tv didn’t work rights sink was hard to turn on. The bed was loud when you turned over.
Toilet didn’t flush. Tv didn’t work rights sink was hard to turn on. The bed was loud when you turned over.
10
Venkateshwaran
28 févr. 2025
·
A séjourné 1 nuit
This is the best hotel in the area that I have stayed in. The staff are very helpful, care for your needs and very accommodating. The rooms are clean, with good TV and internet. The jacuzzi is functional and hot. Overall 5 stars is deserved.
This is the best hotel in the area that I have stayed in. The staff are very helpful, care for your needs and very accommodating. The rooms are clean, with good TV and internet. The jacuzzi is functional and hot. Overall 5 stars is deserved.
8
Aaron
16 mai 2025
·
A séjourné 2 nuits
For the price it is a solid option. The air conditioner and the shower both worked great. This is a clean safe and quiet place for a good price. Although if I were to visit here again, I would bring a mattress pad as the beds were very firm. Overall good value, but nothing special.
For the price it is a solid option. The air conditioner and the shower both worked great. This is a clean safe and quiet place for a good price. Although if I were to visit here again, I would bring a mattress pad as the beds were very firm. Overall good value, but nothing special.
10
Moeko
22 mai 2023
·
A séjourné 3 nuits
Wi-Fi connection was not easy. Please improve it.
Wi-Fi connection was not easy. Please improve it.
8
Julius
27 févr. 2023
·
A séjourné 2 nuits
Good location and good value. Would stay again. Beds not so great.
Good location and good value. Would stay again. Beds not so great.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients saluent le personnel de la réception, sympathique et accommodant, et un enregistrement fluide, y compris la possibilité d'un enregistrement anticipé. Cependant, plusieurs signalent des interactions peu utiles, une disponibilité limitée des serviettes, des dépôts en espèces uniquement et des litiges concernant les remboursements ou les frais.
Avis de voyageur à ce sujet
10
Raquel
4 oct. 2025
·
A séjourné 1 nuit
Staff is always nice the young lady in the evening is always helpful. New air conditioning.
Staff is always nice the young lady in the evening is always helpful. New air conditioning.
10
Shane
16 sept. 2025
·
A séjourné 1 nuit
Extremely relaxing location and the staff is very helpful and knowledgeable and don’t mind to go the extra mile just to make sure you are satisfied and that you have a great experience.
Extremely relaxing location and the staff is very helpful and knowledgeable and don’t mind to go the extra mile just to make sure you are satisfied and that you have a great experience.
6
Richard
27 sept. 2024
·
A séjourné 1 nuit
Manager said we had towels in the room. Prior to that I been checked the room and there was none. Did not get towels the whole night.
Manager said we had towels in the room. Prior to that I been checked the room and there was none. Did not get towels the whole night.
8
Sherry
22 août 2025
·
A séjourné 1 nuit
The front desk lady that checked us in was very nice and accommodating. However, The male that checked us out wasn’t as helpful as we wanted to stay another night. That when he tried to charge us double. To the lash that checked us in thank you so much you were so helpful!
The front desk lady that checked us in was very nice and accommodating. However, The male that checked us out wasn’t as helpful as we wanted to stay another night. That when he tried to charge us double. To the lash that checked us in thank you so much you were so helpful!
10
Venkateshwaran
20 août 2025
·
A séjourné 1 nuit
The staff is very friendly and accommodating. The rooms are kept clean and comfortable
The staff is very friendly and accommodating. The rooms are kept clean and comfortable
2
Mike
13 mai 2025
·
A séjourné 1 nuit
Review: The Honeymoon Suite from Hell — Now With Bonus Intimidation Tactics! Picture this: You book a “honeymoon suite” hoping for a little pre-surgery comfort. Instead, you get a room that smells like Groucho Marx smoked a pack of Cubans and died there, bugs playing tag on the bed, and management that’s one bad decision away from a Netflix crime doc. When we asked for a refund, the front desk demanded evidence of the bugs and cigar stench like we were on a forensic investigation. “You got pictures of the bugs? Proof of the smell?” Yeah, because I definitely packed my Scratch-and-Sniff Polaroid. But it gets worse. After we said we weren’t staying and would be getting a refund, the manager brings out a full-grown man to try and physically block us from leaving the parking lot. Seriously. Guy stands between our car and the exit like he’s auditioning for the role of “Hotel Heavy” in some B-grade mob movie. Now, I was ready to lose it, but then my wife’s crazy eyes kicked in, and trust me when I say, no horror director could match her intensity in that moment. We left without further incident—barely. But wait, there’s more! While driving away, I hit up Expedia to demand a refund. They told me the hotel was willing to refund a whopping $89 of the nearly $200 charge. Oh, and they claimed that they offered and we accepted a different room and stayed. Obviously not. Newsflash, hotel manager: I’m on the 605, miles away from your haunted hellhole
Review: The Honeymoon Suite from Hell — Now With Bonus Intimidation Tactics! Picture this: You book a “honeymoon suite” hoping for a little pre-surgery comfort. Instead, you get a room that smells like Groucho Marx smoked a pack of Cubans and died there, bugs playing tag on the bed, and management that’s one bad decision away from a Netflix crime doc. When we asked for a refund, the front desk demanded evidence of the bugs and cigar stench like we were on a forensic investigation. “You got pictures of the bugs? Proof of the smell?” Yeah, because I definitely packed my Scratch-and-Sniff Polaroid. But it gets worse. After we said we weren’t staying and would be getting a refund, the manager brings out a full-grown man to try and physically block us from leaving the parking lot. Seriously. Guy stands between our car and the exit like he’s auditioning for the role of “Hotel Heavy” in some B-grade mob movie. Now, I was ready to lose it, but then my wife’s crazy eyes kicked in, and trust me when I say, no horror director could match her intensity in that moment. We left without further incident—barely. But wait, there’s more! While driving away, I hit up Expedia to demand a refund. They told me the hotel was willing to refund a whopping $89 of the nearly $200 charge. Oh, and they claimed that they offered and we accepted a different room and stayed. Obviously not. Newsflash, hotel manager: I’m on the 605, miles away from your haunted hellhole
10
Erika
27 juin 2023
·
A séjourné 1 nuit
You can tell the place was renovated and the front desk staff was very welcoming and acccomdated an early check in , it was pretty neat for a motel
You can tell the place was renovated and the front desk staff was very welcoming and acccomdated an early check in , it was pretty neat for a motel
10
Mario
2 août 2025
·
A séjourné 1 nuit
This is a very nice property! Very clean and easy to commute to and from property. But what I appreciate most were the services provided. I needed a few extra hours before I could gather my things and yes my personal property was kept safe and secure. I was a bit nervous because some of my items were very expensive. I appreciate this property taking care of all my needs! I am sure you will be treated as the same valued costumer.
This is a very nice property! Very clean and easy to commute to and from property. But what I appreciate most were the services provided. I needed a few extra hours before I could gather my things and yes my personal property was kept safe and secure. I was a bit nervous because some of my items were very expensive. I appreciate this property taking care of all my needs! I am sure you will be treated as the same valued costumer.
8
Darin
13 mai 2025
·
A séjourné 1 nuit
Overall there is a lady at the front desk is a little obnoxious and has a horrible disposition… I would much rather do business with the Man… The stay is ok without the super emotional bad attitude lady
Overall there is a lady at the front desk is a little obnoxious and has a horrible disposition… I would much rather do business with the Man… The stay is ok without the super emotional bad attitude lady
2
Veniamin
1 juil. 2025
·
A séjourné 1 nuit
They require a 20 dollar caah deposit which they scammed olme out of
They require a 20 dollar caah deposit which they scammed olme out of
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement pratique à proximité d'une place/Long Beach Town Center, avec des restaurants, des commerces et un accès à l'autoroute. Certains clients signalent du bruit de la rue et un sentiment d'insécurité ou la présence de personnes sans abri près du parking.
Avis de voyageur à ce sujet
10
Averi
12 avr. 2025
·
A séjourné 3 nuits
We had a fantastic 3 day stay and highly recommend this Inn. Location: Beautiful, clean, safe, family-friendly hotel with refreshing entertainment. Literally steps from casino, movies, arcade, shopping, and good eats! Check-In & Room: Fast, friendly, efficient check-in and fulfilled my request instantly whenever and whatever I asked. Our room on the 2nd floor was perfect Large TV for a Large a spacious room. Full of bright, vibrant,and fun colors and designs throughout the location. Large comfty beds with jacuzzi in the room are out of this world..... Will never second guess this place. The best part is the staff is great. I did not have issues or feel slightly uncomfortable in any way. Thank you. Excutive sweet for making my stay so sweet and delightful. I really needed that peace of mind, and all of it was granted through safety, cleanliness, and phenomenal customer service. Again, I must say It's by far one of my most favorite stays on the West Coast! Adorable urban yet classy modern themed, CLEAN, and SPACIOUS ROOMS, right across from the Long Beach Town Center, which is full of entertainment for you and the family with countless activities for you to choose from. We stayed in the Exlusivo Suite, and is truly a refreshing and lovely place to restore your mind!! Everything you could want in your stay you’ll find right here! You will never want to leave!!!!!
We had a fantastic 3 day stay and highly recommend this Inn. Location: Beautiful, clean, safe, family-friendly hotel with refreshing entertainment. Literally steps from casino, movies, arcade, shopping, and good eats! Check-In & Room: Fast, friendly, efficient check-in and fulfilled my request instantly whenever and whatever I asked. Our room on the 2nd floor was perfect Large TV for a Large a spacious room. Full of bright, vibrant,and fun colors and designs throughout the location. Large comfty beds with jacuzzi in the room are out of this world..... Will never second guess this place. The best part is the staff is great. I did not have issues or feel slightly uncomfortable in any way. Thank you. Excutive sweet for making my stay so sweet and delightful. I really needed that peace of mind, and all of it was granted through safety, cleanliness, and phenomenal customer service. Again, I must say It's by far one of my most favorite stays on the West Coast! Adorable urban yet classy modern themed, CLEAN, and SPACIOUS ROOMS, right across from the Long Beach Town Center, which is full of entertainment for you and the family with countless activities for you to choose from. We stayed in the Exlusivo Suite, and is truly a refreshing and lovely place to restore your mind!! Everything you could want in your stay you’ll find right here! You will never want to leave!!!!!
10
Alberto
23 mars 2025
·
A séjourné 1 nuit
Is too loud with all the traffic around the are but overall good.
Is too loud with all the traffic around the are but overall good.
8
Annette A
7 janv. 2025
·
A séjourné 1 nuit
Upon check in there was a homeless person in the parking lot. You have to leave a $10 cash deposit to get your one key and must return it to get your deposit back. This listing says smoke free facility yet there are ash trays outside of each room sitting on the air-conditioning units. Upon entering our room the window was open and a hole in the window shear. When going into the bathroom they have installed a window in the shower to the main room. No privacy! No curtain. Nothing! A bottle opener on the wall. We closed the window to go out for the evening. Upon returning the room smelled of smoke. There is no elevator so if you can't do stairs ask for 1st floor. It appears rooms away from the office and street are occupied by residents. Our room was so noisy. Cars coming and going out of the parking lot all night. Someone took a shower after midnight. Doors opening and closing well past midnight. My daughter called it a hooker hotel! We did not see hookers! If you need a cheap place to sleep this will do. But for just a bit more I recommend staying somewhere else. The area is good with plenty of shopping and food across the street. Bed was hard. I couldn't sleep.
Upon check in there was a homeless person in the parking lot. You have to leave a $10 cash deposit to get your one key and must return it to get your deposit back. This listing says smoke free facility yet there are ash trays outside of each room sitting on the air-conditioning units. Upon entering our room the window was open and a hole in the window shear. When going into the bathroom they have installed a window in the shower to the main room. No privacy! No curtain. Nothing! A bottle opener on the wall. We closed the window to go out for the evening. Upon returning the room smelled of smoke. There is no elevator so if you can't do stairs ask for 1st floor. It appears rooms away from the office and street are occupied by residents. Our room was so noisy. Cars coming and going out of the parking lot all night. Someone took a shower after midnight. Doors opening and closing well past midnight. My daughter called it a hooker hotel! We did not see hookers! If you need a cheap place to sleep this will do. But for just a bit more I recommend staying somewhere else. The area is good with plenty of shopping and food across the street. Bed was hard. I couldn't sleep.
10
Lucilla
4 juin 2025
·
A séjourné 1 nuit
Our stay here was great from start to end. Its right off the freeway and everything you possibly need is at a walking distance food shopping gas and entertainment. Check in was fast and easy the woman that was at the front desk was super nice and friendly. The parking lot is big and very clean. Just like the parking lot the rooms are very clean and spacious. My daughter throw her toy behind the bed so i had to move it to look for it and i was surprised to find nothing but her toy there. Usually at most other hotels when u move the bed you find trash dust ect but not here. I loved it. Its quiet no loud disturbance morning night or afternoon. The vibes it gave me was very cozy home feeling. I will definitely be coming back again.
Our stay here was great from start to end. Its right off the freeway and everything you possibly need is at a walking distance food shopping gas and entertainment. Check in was fast and easy the woman that was at the front desk was super nice and friendly. The parking lot is big and very clean. Just like the parking lot the rooms are very clean and spacious. My daughter throw her toy behind the bed so i had to move it to look for it and i was surprised to find nothing but her toy there. Usually at most other hotels when u move the bed you find trash dust ect but not here. I loved it. Its quiet no loud disturbance morning night or afternoon. The vibes it gave me was very cozy home feeling. I will definitely be coming back again.
2
Ahiza
28 oct. 2024
·
A séjourné 1 nuit
On arrival felt unsafe by onlookers standing outside door watching and trying to talk to us.
On arrival felt unsafe by onlookers standing outside door watching and trying to talk to us.
10
casey
9 févr. 2025
·
A séjourné 1 nuit
A very affordable stay in a nice clean room within walking distance to a variety of restaurants and shopping
A very affordable stay in a nice clean room within walking distance to a variety of restaurants and shopping
2
Cynthia
9 avr. 2024
·
A séjourné 1 nuit
We pulled into the parking lot and pulled right out. Very sketchy place and we did not feel safe enough to even give it a try. Also witnessed a drug transaction around the corner from the hotel. Would not recommend this place if you have kids.
We pulled into the parking lot and pulled right out. Very sketchy place and we did not feel safe enough to even give it a try. Also witnessed a drug transaction around the corner from the hotel. Would not recommend this place if you have kids.
4
Keri
30 nov. 2025
·
A séjourné 1 nuit
Aside from the 3 half smoked joints someone jammed in air conditioning unit I guess it was ok. Helped me understand where that weed smell was coming from. Oh! The TV remote was a nightmare. Should have cost no more than $85, certainly no more than $100. On the plus side it was across the street from a decent plaza with food and a theater.
Aside from the 3 half smoked joints someone jammed in air conditioning unit I guess it was ok. Helped me understand where that weed smell was coming from. Oh! The TV remote was a nightmare. Should have cost no more than $85, certainly no more than $100. On the plus side it was across the street from a decent plaza with food and a theater.
8
Tracy
23 juil. 2025
·
A séjourné 1 nuit
The rooms very nicely decorated and the beds are comfortable. They use the king size bamboo pillows which are a nice upgraded touch. The rooms are very clean. Free parking. The outdoor mall is across the street and several convenient stores and restaurants within walking distance. For the price you won’t find a better place to stay. The security deposit is $20/CASH ONLY. If you choose to extend your reservation for an extra day make sure you do it directly with the front desk. If you extend online they will charge you an additional $40 in addition to your prepaid hotel rate which they consider a stay over fee. They don’t offer “Tap & Pay” PayPal, Venmo, Cash App, Apple Pay or Google Pay. They do accept cash payment.
The rooms very nicely decorated and the beds are comfortable. They use the king size bamboo pillows which are a nice upgraded touch. The rooms are very clean. Free parking. The outdoor mall is across the street and several convenient stores and restaurants within walking distance. For the price you won’t find a better place to stay. The security deposit is $20/CASH ONLY. If you choose to extend your reservation for an extra day make sure you do it directly with the front desk. If you extend online they will charge you an additional $40 in addition to your prepaid hotel rate which they consider a stay over fee. They don’t offer “Tap & Pay” PayPal, Venmo, Cash App, Apple Pay or Google Pay. They do accept cash payment.
8
Julius
27 févr. 2023
·
A séjourné 2 nuits
Good location and good value. Would stay again. Beds not so great.
Good location and good value. Would stay again. Beds not so great.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Pas assez d'informations dans les commentaires.
Avis de voyageur à ce sujet
10
Selene
7 mars 2023
·
A séjourné 1 nuit
The room was clean and beds comfortable. Excellent service. We loved the bar and the breakfast ! goodfood
The room was clean and beds comfortable. Excellent service. We loved the bar and the breakfast ! goodfood
6
charles
15 mars 2023
·
A séjourné 1 nuit
It was OK, bare minimum in the room and no coffee on site, you have to walk next door for anything decent.
It was OK, bare minimum in the room and no coffee on site, you have to walk next door for anything decent.
4
Merhawi
30 janv. 2023
·
A séjourné 2 nuits
Terrible internet service. The tiniest refrigerator I have never seen before anywhere else. One small microwave in the office for all. If you need your food to be heated you have to go to the office. Terrible terrible
Terrible internet service. The tiniest refrigerator I have never seen before anywhere else. One small microwave in the office for all. If you need your food to be heated you have to go to the office. Terrible terrible
8
Trinton
24 nov. 2023
·
A séjourné 2 nuits
My stay was average because I didn’t plan on doing anything anyway. I was hoping for a microwave inside of my room, but unfortunately there wasn’t one. Other than that, I had no complaints.
My stay was average because I didn’t plan on doing anything anyway. I was hoping for a microwave inside of my room, but unfortunately there wasn’t one. Other than that, I had no complaints.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
2
Misty
28 juin 2026
·
A séjourné 1 nuit
The room was disgusting. We weren’t expecting anything fancy, but cleanliness at least. The sheet had make-up stains, next to the head of the bed there was a bloody booger on the wall, an old french fry was on the floor, a drop of blood on the bathroom wall and mostly likely black mold in the shower ceiling. Looked like staff only changed the linens and decided to forget everything else. It cost .50 cents to get ice which is annoying, who carries change anymore? And the microwave was outside next to ice machine, a good rain and it’s busted. The beds were hard, and the AC didn’t work well, the FAN portion worked but not the AC. Luckily we were just there for one night. 😮💨
The room was disgusting. We weren’t expecting anything fancy, but cleanliness at least. The sheet had make-up stains, next to the head of the bed there was a bloody booger on the wall, an old french fry was on the floor, a drop of blood on the bathroom wall and mostly likely black mold in the shower ceiling. Looked like staff only changed the linens and decided to forget everything else. It cost .50 cents to get ice which is annoying, who carries change anymore? And the microwave was outside next to ice machine, a good rain and it’s busted. The beds were hard, and the AC didn’t work well, the FAN portion worked but not the AC. Luckily we were just there for one night. 😮💨
8
Bethany
25 juin 2026
·
A séjourné 2 nuits
Nice rooms and affordable, the jets in the hot tub in the room weren’t working but overall decent experience
Nice rooms and affordable, the jets in the hot tub in the room weren’t working but overall decent experience
10
Laura
20 juin 2026
·
A séjourné 1 nuit
Clean room AC 100%. The honeymoon room was amazing
Clean room AC 100%. The honeymoon room was amazing
10
Anthony
12 juin 2026
·
A séjourné 1 nuit
Love this place 🙏 it’s a family ran business and and the staff make this oasis a great place they are helpful and made my experience a first class . Clean rooms , I stayed two days and the staff make you like family. . For the amenities the price is a steal . I would recommend anyone to this place
Love this place 🙏 it’s a family ran business and and the staff make this oasis a great place they are helpful and made my experience a first class . Clean rooms , I stayed two days and the staff make you like family. . For the amenities the price is a steal . I would recommend anyone to this place
6
Yalline
27 mai 2026
·
A séjourné 3 nuits
You get what you pay for. This room was cheap and central to where we needed to be for Memorial Day weekend. No bed bugs, no roaches. The staff was kind and did replace the blow dryer in our room that wasn’t working. However, I felt the establishment was not well maintained. The walls had splatter marks from beverages or whatever the previous occupants had accidentally spilled. This could have easily been cleaned off with a rag. Also the shower curtain was very dirty on the bottom and smelled like BO. It just seems they do the bare minimum when cleaning up. It’s such a shame cuz if it was better kept we would plan to stay here again. Ample parking, close to the freeway and well lit in the evening. Stayed 3 nights.
You get what you pay for. This room was cheap and central to where we needed to be for Memorial Day weekend. No bed bugs, no roaches. The staff was kind and did replace the blow dryer in our room that wasn’t working. However, I felt the establishment was not well maintained. The walls had splatter marks from beverages or whatever the previous occupants had accidentally spilled. This could have easily been cleaned off with a rag. Also the shower curtain was very dirty on the bottom and smelled like BO. It just seems they do the bare minimum when cleaning up. It’s such a shame cuz if it was better kept we would plan to stay here again. Ample parking, close to the freeway and well lit in the evening. Stayed 3 nights.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: 91.74060118138122USD
- 2026-09-16: 87.77633715863037USD
- 2026-09-17: 87.33200126969909USD
- 2026-09-18: 116.55074423124694USD
- 2026-09-19: 124.70615901045227USD
- 2026-09-20: 82.03939151651001USD
- 2026-09-21: 82.55990152124023USD
- 2026-09-22: 82.57868046562194USD
- 2026-09-23: 83.54576548818969USD
- 2026-09-24: 82.6487931894989USD
- 2026-09-25: 116.72997950291442USD
- 2026-09-26: 116.60835806759643USD
- 2026-09-27: 83.493784460495USD
- 2026-09-28: 83.06488631578064USD
- 2026-09-29: 85.03012427449035USD
- 2026-09-30: 82.22252777056885USD
- 2026-10-01: 84.58270083671569USD
- 2026-10-02: 114.07339300120545USD
- 2026-10-03: 113.3948407300415USD
- 2026-10-04: 83.01367498864745USD
- 2026-10-05: 83.22866635003662USD
- 2026-10-06: 83.01367498864745USD
- 2026-10-07: 85.79829418148803USD
- 2026-10-08: 85.41267420016479USD
- 2026-10-09: 116.66597190394592USD
- 2026-10-10: 113.45958304318236USD
- 2026-10-11: 82.43755411834717USD
- 2026-10-12: 84.3515807499237USD
- 2026-10-13: 82.32232644564819USD
- 2026-10-14: 83.493784460495USD
- 2026-10-15: 85.41267420016479USD
- 2026-10-16: 120.51962645736694USD
- 2026-10-17: 112.91473125819397USD
- 2026-10-18: 85.7842733860321USD
- 2026-10-19: 84.67804749377441USD
- 2026-10-20: 85.90072558235168USD
- 2026-10-21: 86.0479570545349USD
- 2026-10-22: 85.90072558235168USD
- 2026-10-23: 120.21876100378418USD
- 2026-10-24: 120.21876100378418USD
- 2026-10-25: 85.90072558235168USD
- 2026-10-26: 86.0479570545349USD
- 2026-10-27: 85.35795548751831USD
- 2026-10-28: 85.90072558235168USD
- 2026-10-29: 85.90072558235168USD
- 2026-10-30: 120.8204919109497USD
- 2026-10-31: 119.91789555020141USD
- 2026-11-01: 83.23254109263611USD
- 2026-11-02: 85.95341508442688USD
- 2026-11-03: 87.23862259703064USD
- 2026-11-04: 86.40643634446715USD
- 2026-11-05: 81.63096915605163USD
- 2026-11-06: 118.87446147988891USD
- 2026-11-07: 120.21876100378418USD
- 2026-11-08: 86.40643634446715USD
- 2026-11-09: 81.69498550161742USD
- 2026-11-10: 86.0479570545349USD
- 2026-11-11: 86.40643634446715USD
- 2026-11-12: 85.90072558235168USD
- 2026-11-13: 120.21876100378418USD
- 2026-11-14: 120.21876100378418USD
- 2026-11-15: 87.62270317723083USD
Un adulte âgé d'au moins 18 ans doit assumer la responsabilité de la réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit.
- Les fêtes et les événements de groupe sont interdits
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Cet hébergement ne sert pas de boissons alcoolisées.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Frais administratifs : 20 USD
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Jacuzzi/Bain à remous
Chambres non-fumeurs
Distributeur automatique de billets
Zone fumeurs
Distributeur automatique
Services
Distributeur automatique de billets
Zone fumeurs
Formalités d'arrivée/Départ express
24-Hour Front Desk
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Général
Chambres non-fumeurs
Jacuzzi/Bain à remous
Distributeur automatique
Wheelchair Accessible (Limited)
Connexion Internet
Wi-fi gratuit