AC Hotel by Marriott Little Rock Downtown

Beautiful hotel with comfortable rooms. Staff were friendly upon check in. Parking is basically “find a spot on the street.” I had to park a street over and was a bit concerned about it at the time, but my car was fine in the morning.

The staff was great and the pop music bingo at the bar was a fantastic idea. My room however was right by the gym and so loud. The noise woke me up at 5 am and I could not go back to sleep. For the price of the hotel I was hoping to at least get some rest

It was an outstanding stay. Everyone was incredibly friendly and helpful. The bedding and the shower were awesome! We thoroughly enjoyed the bar and the food was delicious!

We were next to a work out area on the third floor. It was so noisy that we could not sleep when it was in use It sounded like the wall was coming down when a heavy weight was dropped. I have never used a work out unit on an upper floor with no effort on the designer or owners to correct the defect. They have been told about it by management but nothing has been done. I always use one on trips. We left a day early. I can not recommend this hotel.

The parking was not explained very well. I didn’t know there was a free option for parking and Valet was not very helpful.

Quiet and clean. Valet is really easy.

I love when old office buildings are turned into hotels. They kept some of the original tile which is nice mixed with the modern, updated style. The elevators were super fast. Never had to wait. The room was nice and the staff was very friendly. As I coffee addict, I love when hotels have coffee available in the lobby.

The hotel is very modern--nice updates. Well-appointed room, excellent shower. The staff was helpful and courteous. The restaurant has a limited dinner menu, but the food was good.I love the fact the free street parking on weekends, so I could skip the costly valet service!

Housekeeping came in the room twice without knocking AFTER they had already done the service for the day. Also I waited 15 minutes at 11pm for someone from valet to come, they never came and I ended up parking down the street. When I got into the lobby the valet attendant was talking with the front desk staff.

Room was clean and well appointed. Staff was very friendly. Late happy hour specials were a nice treat to unwind after a long day of driving.

Comfortable and very clean rooms! Excellent staff- the housekeeper even showed us to our room!

Clean and quiet

This hotel is in a great location within walking distance of several good local restaurants. The hotel was very clean and very convenient. However, it was their customer service that was amazing! Let me say this was one of the best customer experiences I have ever had at any hotel, from the time we got there until we left, top notch service. I would definitely stay there again.

Very clean hotel the staff is very respectable and attentive

Great stay. Very clean, updated nice rooms!

Linen was dirty look like someone has slept in bed

Where do I begin? First of all, the rooms are so small and tiny. The room was not clean when we arrived, there was hair and dirt on the bathroom floor. There was food and stains on the carpet next to the bed. The toilet was having trouble flushing and at one point I just couldn't flush the toilet. It was stopped up so I went to the front desk asking for them to send a maintenance person. They told me that they do not have maintenance people on call. I asked to be switched to a different room and they said that they were booked solid and they could not switch me to a different room. First of all, if you're booked, completely booked and there are five floors worth of toilets in your hotel which is supposed to be an upscale Hotel then you need to have a maintenance person on call PERIOD. Luckily, someone booked two rooms by accident so I was able to switch rooms, however, this new room still was not clean. There were circle cut marks on all of the tables. There was dirt on the floor. There was some gunk or lotion or I don't know what it was in the shower. Lastly, what I didn't like was how heavy the doors were. Every time someone closed a door it slammed shut so imagine on a Saturday night after midnight when people are all coming back to their rooms slamming doors. I decided to switch hotels for my last night there because it was unbearable. I see that they are adding some charges to my credit card for some reason.

Don’t stay in room 331. The room had one window and half of it was covered by the adjacent wall. Room was fine, but bathroom was dirty AND that damn window really ruined the room for me.

Cleanliness the staff was friendly

Clean and convenient hotel right downtown.

The rooms are tiny and the beds are uncomfortable. Nothing special about the rooms reallly. The bar is nice with friendly staff.

I could not get hot water in the shower

Beautiful property. Room was a little small

Modern hotel in excellent condition in downtown Little Rock. Check-in staff was friendly and efficient. Room was a bit small, very well-appointed with all modern amenities

Nice ambience and in a convenient location. We loved the idea of staying in the historical building. We reserved the king room, which from the web image shows two large windows in the room, but we were given a room with tiny little window. The hotel staff explained that they were all sold out and cannot move us. This room should be advertised as is and not be grouped or charged the same price with the room with normal size windows. Other than this, it was a good downtown option overall.

Staff were great and accommodating. Some room issues like the shower water never truly got hot, just luke warm.

Rooms much smaller than advertised, the room we saw online had a sitting area, the room we were given did not. Valet gave us the wrong key fab, that we found out about after driving 45 min to eat dinner, then having to wait on them to bring the key fab back. The black glass restroom was again not online, and being able to see through the clear lines on the black glass bathroom was not appealing. I made my husband go out of the room for me to use the restroom. The closet/drawer space was non existent. The excessive booming noise all night kept us awake. Overall the room was clean, the front desk was nice however the visit was very inconvenient.

Our stay was good but shower water was not hot at all it was barely warm. Comforter material is rough hated the feel. Ate at the restaurant had the steak and potatoes. Potatoes not good at all. Staff was excellent very friendly and helpful. Not sure if I would stay again because I hated talking a cold shower.

Don’t stay in room 331. The room had one window and half of it was covered by the adjacent wall. Room was fine, but bathroom was dirty AND that damn window really ruined the room for me.

I wasn’t told I wouldn’t have a view or a normal size window and there was a tiny window in the corner of the room looking out at an alley. Every other room I’ve stayed in at the hotel had a normal big picture window with a view. Also, the floors were sticky and the room smelled strong like men’s aftershave and the fridge smelled like bad food. Also there were SO MANY loud voices that were coming through the vents and in the hall at 6:40 am and on, as well as a noise above me that sounded like hammering during the same hours. The morning hours of sleep at a hotel are crucial for me because I work late and have to drive long distances for the next job. Sleep is essential for my safety and it’s what every person is PAYING FOR at a hotel. Those hours between 6am and check out are very important for quiet. It was not quiet at all. I used to love staying here and I’ve stayed many times, but the cleanliness has gone downhill - the floors were sticky the last few times I’ve been here and the furniture is showing a lot of wear, as well as the wallpaper and bathrooms. The toilet seat was sideways on the toilet. I hope this helps because I love the staff I met and I want it to be the standard I remember from the beginning of my stays here a couple years ago.

Excellent staff and service.

Great stay. Quick trip for nephews engagement. Staff was friendly and help us when needed. Would stay again.

The manager was so rude. They only had 1 room left, were oversold and could only give me a room that had no windows. I went to another hotel and they wouldn’t give me a refund. Never again staying here.

Manager oversold the property and gave my room away. Had to find lodging at 1:30am after traveling.

I was told my room was unavailable due to a sprinkler issue. I was also told the hotel staff had been trying to contact me in regards to my room. Both statements were a lie, as they apparently did not have my contact info through Expedia, and they had overbooked the hotel and given my room to someone else. I had a professional licensing exam at 8:45 the next morning and had specifically booked this hotel due to the proximity of my testing location. I was then directed to another Marriott hotel 15 minutes away, did not get to my new room until 1:30am, and I had to incur extra fees to secure transportation to my testing location. Absolutely unprofessional. I will never book a Marriott hotel again.

Falsely advertised about breakfast being included and come to find out it was an extra charge to eat. Front desk staff lied about house keeping being gone for the day. When we needed to fresh towel and soap. Lazy staff if I was to word it

The staff is so friendly, helpful and professional. Micah our desk clerk during checkout was so kind, cordial and helpful. Had a great stay and would recommend AC Hotel to anyone traveling to Little Rock, AR.

Housekeeping came in the room twice without knocking AFTER they had already done the service for the day. Also I waited 15 minutes at 11pm for someone from valet to come, they never came and I ended up parking down the street. When I got into the lobby the valet attendant was talking with the front desk staff.

By far this hotel has the best staff that I have encountered in a long time. They go over and beyond to ensure you have a great stay. Couple that with nice, modern style rooms makes this one of thebest hotels in downtown LR.

Professional, welcoming, helpful staff, particularly at the front desk with Michael and others.

The hotel was clean, and the staff were welcoming. The hotel was in the best location for the event I was attending, but I didn’t feel very safe walking to restaurants and to the event alone despite the closeness of proximity.

Great place to stay! Service, personnel, and access to Broadway are excellent …but being close to Broadway is also very noisy! Vehicles with loud exhaust pipes were common until 3a every night… Nothing the hotel can control, just a heads-up if your used to retiring by 11p.!

This hotel is in a great location within walking distance of several good local restaurants. The hotel was very clean and very convenient. However, it was their customer service that was amazing! Let me say this was one of the best customer experiences I have ever had at any hotel, from the time we got there until we left, top notch service. I would definitely stay there again.

Great location! Modern hotel with nice amenities!

Further from the river than I thought but it was an easy walk of a couple of blocks. Room was nice and clean and staff were so friendly and helpful. Would stay here again.

Very clean and close to everything. Would definitely stay here again.

It was a nice property . Several restaurants within walking distance

Very nice place to stay in downtown Little Rock. Would highly recommend as staff and hotel are both wonderful.

Clean and convenient hotel right downtown.

Wonderful property. Beautiful room. The beds were wonderful. I was thrilled w the breakfast buffet food choices having food allergies. The only negative was the homelessness in the downtown location. My son and I felt unsafe walking to the park, dinner and back.

The rooms are tiny and the beds are uncomfortable. Nothing special about the rooms reallly. The bar is nice with friendly staff.

Great place. Breakfast was delicious

It was an outstanding stay. Everyone was incredibly friendly and helpful. The bedding and the shower were awesome! We thoroughly enjoyed the bar and the food was delicious!

Better dinning options on the property.

The happy hour was nice. Breakfast was good. Very quiet room and clean. Friendly staff.

The breakfast buffet was not good.

The hotel is very modern--nice updates. Well-appointed room, excellent shower. The staff was helpful and courteous. The restaurant has a limited dinner menu, but the food was good.I love the fact the free street parking on weekends, so I could skip the costly valet service!

Our stay was good but shower water was not hot at all it was barely warm. Comforter material is rough hated the feel. Ate at the restaurant had the steak and potatoes. Potatoes not good at all. Staff was excellent very friendly and helpful. Not sure if I would stay again because I hated talking a cold shower.

Wonderful property. Beautiful room. The beds were wonderful. I was thrilled w the breakfast buffet food choices having food allergies. The only negative was the homelessness in the downtown location. My son and I felt unsafe walking to the park, dinner and back.

Room was clean and well appointed. Staff was very friendly. Late happy hour specials were a nice treat to unwind after a long day of driving.