斯克蘭頓蒙塔格山萬豪套房費爾菲爾德飯店

The hotel was in a great location near shopping and food. The room was clean, the view was pretty especially outside. The pool was a glorified bathtub with little to no seating around it- not sure what kind of swimming you can do in that tiny of an area. Breakfast was great.

April was lovely when we checked in. However, we ended up switching hotels because the pool was not in service. April helped us do that easily and we appreciate it.

Newer hotel and very large room with two large TVs. Nice amenities in the room and hotel including a fitness center and pool. There are three Marriott hotels sharing a large parking area and all look to have been built at the same time.

The hotel was clean and quiet given a very busy weekend for local events. Staff were all extremely friendly and helpful. Breakfast buffet was diverse. The pool was freezing cold, which was unfortunate as it’s part of the reason we selected the hotel (to enjoy the pool).

Friendly attentive service. Easy parking, dining options.

This is a new hotel with comfortable beds, great fitness room, good breakfast and quiet. Good location with restaurants close by.

Hotel was great -- lovely staff, nice, clean rooms that are well appointed. Nice pool and gym. Just not tons in the area.

Nice hotel. Friendly staff. Clean. Lots of shops and eateries within walking distance. Pool is small

The property was great. Fire pit enjoyable. Staff was excellent, especially Mark. He was personable and helped us with whatever we needed. We had a large family gathering. Thanks Mark.

Very clean, spacious and nice outside courtyard with a nice view.

Staff is friendly, rooms are clean, food is decent for breakfast. Will definitely stay again!

Great location. My room was pretty dirty for a Marriot.

This was our first time staying at The Fairfield by Marriott and I will definitely stay at this hotel again. I knew it was a newer hotel and it had good reviews so I thought we’d give it a try. We usually stay at a different hotel in this same area but unfortunately it was not being tended to and we did not fully enjoy our last 2 trips. I requested early check in on the app and when I arrived at 1:30 they were able to accommodate me. Check in and out were quick and easy and staff was friendly. The room was very clean and comfortable. We liked the beds and pillows and the decorated shade on the window was a nice touch. I went to the free breakfast for coffee and there was the regular assortment of drinks and food and there was also a nice woman attending to the food and chatting with guests. The hotel is in a very good location and if you’re not skiing then you can attend a movie, shop, or get a bite to eat in the immediate vicinity. I would recommend this Fairfield by Marriott if you’d like a nice stay in Scranton and especially if you’re planning any activities at Montage.

Appears to be newly renovated Super clean and comfortable Great dining options in walking distance

From check in to check out, we found the staff to be unhelpful, unprofessional and rude. We were charged $100 as a “pet fee” for one dog, which is way above the average cost of traveling with a pet. We booked a king suite and the room we were given had a running toilet in it and on the first flush, water gushed up and over the toilet bowl, flooding the floor and adjacent carpet. They had zero maintenance staff on-site and offered to move us to a regular room with two beds. We asked if they would refund the difference of the room rates and they refused. This was all at the end of a long day of traveling, and they told us if we wanted a refund, we would have to check out and take it up with the manager the following day. The property is in poor condition and the same garbage in the hallways remained our stay, showing a total lack of basic cleaning procedures. We will never stay at this hotel again.

I don't like the fact that the room only gets cleaned every other day.

Very accommodating staff ultra clean room and a decent breakfast buffet

The area is great, staff were really friendly. The pricing was not transparent when booking through expedia, and I ended up paying more when I arrived than what was on my quote. The hotel was pretty clean, but the room needed dusting (there was hair on surfaces from previous guests), but the sheets were clean and the bed was comfortable. The tV in my room wasnt working (maintenance hadnt properly set it up, and Id discovered it late), but it was a quick cable fix.

Overall clean. Maintenance left their equipment in our room and the room had a fowl smell from freshly laid caulk. There are windows that open up but they never did that. Had to call front desk to have them get their stuff. Took them about 15 minutes. I ended up putting everything outside in the hallway. Breakfast was mediocre, I expected better.

Very clean. Friendly staff. Great stay.

The hotel is pretty new, so everything is in nice condition. Our room and bathroom were very clean. The TV was a smart TV, so we were able to connect to and stream shows rather than having to use cable. The front desk women were both welcoming and friendly. I'd definitely stay here again!

The stay was amazing! Clean rooms, updated rooms, every comfort we could ask for!

Great location on highway. Big room, big bathroom. Very friendly staff. Great breakfast.

The area is great, staff were really friendly. The pricing was not transparent when booking through expedia, and I ended up paying more when I arrived than what was on my quote. The hotel was pretty clean, but the room needed dusting (there was hair on surfaces from previous guests), but the sheets were clean and the bed was comfortable. The tV in my room wasnt working (maintenance hadnt properly set it up, and Id discovered it late), but it was a quick cable fix.

Newer hotel and very large room with two large TVs. Nice amenities in the room and hotel including a fitness center and pool. There are three Marriott hotels sharing a large parking area and all look to have been built at the same time.

We loved our room so much that we stayed here twice, once on our trip to Maine and then returning to Florida. Room was spacious, clean and comfortable. Two large TVs and a sofa to relax on were appreciated after a long drive. Plus, the area was beautiful!

Great location and comfortable room

The bed was the most comfortable that I've ever slept in at a hotel. And I spent about 30 plus nights this year at hotels. I even pulled back the sheets to see if I could get some information about the bed to possibly buy it for my own personal use. It was that good! The room was very clean. The air conditioning system worked well. The refrigerator was nice and cold. The internet speeds were very good! The only negative in my whole stay was the shower pressure was a little low. The towels were plus sized. I had to stay here due to a power outage in my area. The price was pretty reasonable as well. Very happy with it. Would highly recommend to anybody traveling in this area.

The hotel was very nice with clean spacious room and convenient to the interstate. It would have been better if there had been more than one chair in the room. The hotel looks like it is new.

The room was very quiet and clean The bed was comfortable. The breakfast had options something for everyone.

The property and staff were completely amazing! When we checked in on January 26, the young man at the counter in the evening was amazing. It was very helpful and accommodating.

Requested towels, response was no towels because the hotel is full. Requested housekeeping during check in, no housekeeping. Horrible service.

SHAWN IS AWESOME!!! The young gentleman at the front desk was really fantastic. Bed was super comfy. Clean. But Shawn was super

Front desk gentle man helped very much

Accommodations were clean and the bed was comfortable. Breakfast included a generous selection of hot and cold items. The establishment is dog-friendly at a cost of $50/stay, which is a bit steep for one night but reasonable for longer visits. There was a 15 minute wait at check-in as the attendant had stepped away from the desk, but check-out was quick and seamless. Overall, it was a very pleasant experience.

Marvella was an absolute delight, asked what brought us into town and when I told her our NYC trip was cancelled because of weather she upgraded our room to the top floor overlooking the ski resort so we had a nice view. Super sweet and welcoming, funny and explained everything in detail.

Shawn at check in was super welcoming.

Disappointed! Worst Marriott stay I ever had. Upon check in went to shower and found no towels and an empty shower gel container. Called the front desk and was told "that's crazy" and you can come down to the front desk or tell the morning clean up staff. Huh? So the room was not properly prepared and I have to get dressed and come to you ? Or wait until the morning? Appalling customer service. The next day left and came back to a oom that was still not cleaned or restocked . At 3am had to go to the front desk to get towels and soap dtill missing from the first night. Deplorable! Then to top everything off got waken up at 9am by a fire alarm and told to evacuate. Had to jump up and get dressed and run outside to find out it was a false alarm. Well guess I'm going home early!

Staff were friendly and very accomodating when we arrived. So convenient that it's located near shopping center and have various restaurants in a walking distance. My kid loves the breakfast specially the make your own waffle station and had a great time at the pool. Only downside was at night time I witness one client asking for coffee at the dining area the night supervisor brush him off and told him to get the coffee in their room instead of providing him one.

TV didn't work and technician couldn't fix. Asked for compensation and clerk said she would talk to manager and call me with results. Nothing heard after five days. I expected more from Fairfield.

The hotel was in a great location near shopping and food. The room was clean, the view was pretty especially outside. The pool was a glorified bathtub with little to no seating around it- not sure what kind of swimming you can do in that tiny of an area. Breakfast was great.

Appears to be newly renovated Super clean and comfortable Great dining options in walking distance

Great location on highway. Big room, big bathroom. Very friendly staff. Great breakfast.

Dining within walking distance. Modern updated, clean, easy online reservations through Travelocity.

Clean, quiet, comfortable, new, easy access from highway, restaurant and morning coffee shop walkable from hotel.

Great location if going to any events at Montage Mountain. Nice shopping center with restaurants across the street.

Great location, friendly staff

Hotel was nice and super clean. Staff was very friendly and the breakfast in the morning had lots of options. Close to stores and restaurants as well as PNC Field.

The Fairfield Inn & Suites by Marriott Scranton Montage Mountain is a great spot to stay. It's a newer property and it shows in all of the amenities. Easy access from I-81 with food and gas. Definitely a hidden gem....

Near the University of Scranton. Places to shop and eat walking distance to hotel.

Staff is friendly, rooms are clean, food is decent for breakfast. Will definitely stay again!

The hotel was in a great location near shopping and food. The room was clean, the view was pretty especially outside. The pool was a glorified bathtub with little to no seating around it- not sure what kind of swimming you can do in that tiny of an area. Breakfast was great.

Very accommodating staff ultra clean room and a decent breakfast buffet

Decor was fall themed and tasteful. Breakfast was well displayed and considered all types of diets and plentiful sides topping or condiments.

Hotel was outstanding, but for the continental breakfast, by 9 AM, the food was limited.

The hotel was clean and quiet given a very busy weekend for local events. Staff were all extremely friendly and helpful. Breakfast buffet was diverse. The pool was freezing cold, which was unfortunate as it’s part of the reason we selected the hotel (to enjoy the pool).

Nice. Clean. Friendly staff. Great breakfast with Mountain View’s.

Overall clean. Maintenance left their equipment in our room and the room had a fowl smell from freshly laid caulk. There are windows that open up but they never did that. Had to call front desk to have them get their stuff. Took them about 15 minutes. I ended up putting everything outside in the hallway. Breakfast was mediocre, I expected better.

Everything was great! Front desk and Breakfast lady were wonderful. Only issue is the breakfast could have been a bit better

The room was very quiet and clean The bed was comfortable. The breakfast had options something for everyone.