Name: Tru By Hilton Denver Downtown Convention Center
Address: 801 15th Street, Denver, Condado de Denver, US
Price range: 110 US$–461 US$ per night
Rating: 8.53

Opiniones de los huéspedes

Tru By Hilton Denver Downtown Convention Center recibe elogios por su ubicación céntrica y accesible a pie y por su buen desayuno, mientras que las críticas recurrentes se centran en las habitaciones compactas con espacio de almacenamiento limitado, el estacionamiento de valet parking únicamente y costoso, los ascensores lentos o fuera de servicio, y el ruido ocasional de la calle y del aire acondicionado.

Muchos huéspedes destacan la amabilidad del personal, las habitaciones limpias, un gimnasio decente y juegos divertidos en el vestíbulo con café disponible las 24 horas. El servicio puede ser irregular, con respuestas lentas, problemas al registrarse o informes de sobreventa, horarios de bar intermitentes y colas o falta de reposición en el desayuno durante las horas punta. En general, es una base céntrica y sin lujos con algunas desventajas en cuanto al espacio y la operatividad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El gimnasio es popular y el vestíbulo ofrece juegos y café las 24 horas. El estacionamiento de valet parking únicamente es costoso y los ascensores suelen ser lentos o estar parcialmente fuera de servicio; la disponibilidad del bar es inconsistente.

Reseñas de huéspedes relacionadas

10

David

6 oct 2025

·

Se alojó 1 noche

Very conveniently located for our events this past weekend. The bar was closed when we got back from our concert, but the room was very nice, and the breakfast was amazing.

8

Tasia

22 sept 2025

·

Se alojó 2 noches

Good location, walkable. Elevators are slow and people tend to pile up

8

Yichao

28 dic 2024

·

Se alojó 1 noche

Hotel offers many family friendly games such as shuffle board, giant size connect 4, etc. Plenty of space to lounge and socialize. If booking thru home2, the room will have more amenities such as microwave and dishwasher than thru Tru

10

Elizabeth

5 ago 2025

·

Se alojó 3 noches

Great value for such a great location in downtown Denver. Great breakfast options, coffee, hot water and hot chocolate available 24/7, great snack options available for purchase at all hours. Great valet service- but this does cost a lot!! No other parking options.

8

Monique

12 oct 2025

·

Se alojó 4 noches

Clean room, great staff, room kinda small for our liking. Workout room great!

10

Howard

27 sept 2025

·

Se alojó 3 noches

like the breakfast and 24 hour coffe

4

Michael

1 sept 2025

·

Se alojó 2 noches

Took an hour to check out from 17th floor due to lack of working elevators. The 2 that worked were slow as a snail.

8

Cassandra

3 dic 2024

·

Se alojó 2 noches

Super convenient location. Easy to get to 16th street mall and other locations downtown. The only negative comment I have is the elevator situation. One of the elevators wasn’t operating and we constantly had to wait to get anywhere. The elevator would arrive full and you had to wait for the next one, sometimes several times.

8

Curtis

16 ago 2025

·

Se alojó 1 noche

Great Hotel, elevators are rather slow, but no complaints about the hotel itself. Be aware that the Valet parking is rather steep at $64, it the only option for parking at the hotel.

8

Candace

18 ago 2025

·

Se alojó 3 noches

Overall it was great. The advertise having housekeeping every other day for long stays. In my experience, housekeeping solely dropped off towels but never took the dirty ones. Nor was it cleaned, the trash wasn’t emptied or the bed remade once. Was disappointed in that service. Breakfast was great and gym equipment was up to date.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones y las áreas comunes limpias, pero también se mencionan pisos sucios, cabello en los baños y problemas ocasionales graves, como muebles manchados o incluso chinches. Los estándares y la frecuencia de limpieza parecen inconsistentes.

Reseñas de huéspedes relacionadas

4

Elijah

27 dic 2025

·

Se alojó 4 noches

First check in was terrible. There was half a dozen people in line with one front desk lady. Second the room could’ve been cleaner the bathroom definitely was not as clean as it could’ve been, half our lights in the room didn’t work. Bathroom fan didn’t work. And the furniture had stains and tears. Lastly parking is outrageous I could’ve stayed in a luxury hotel with what we paid in total.

8

Chad

21 ene 2025

·

Se alojó 3 noches

At check in my room had several things that were not clean. After my 2nd day they cleaned again and missed the same stuff. Coffee spillage on floor, someones contact stuck to floor, shower not clean well.

4

Damon

17 nov 2024

·

Se alojó 2 noches

I had to switch rooms because the first room had bedbugs. Front desk staff was helpful and switched rooms for me. I was made aware that I could not be refunded, which is why I had to stay. Disappointed that I was not given at least a partial refund for having bed bugs. That is disrespectful and disgusting!

6

Danny

17 jun 2025

·

Se alojó 4 noches

The room was dirty and it looked like the floor had never been swept.

10

Alisha

16 dic 2025

·

Se alojó 3 noches

Staff was extremely nice, breakfast was good, hotel itself was clean & perfect for our 4day stay.

4

Marielle

20 jul 2025

·

Se alojó 3 noches

the roomwas dirty and specificaly the flloor that i had to clean with a towel to show to the front desk how dirti it was. They cleaned the room the day after

4

Nohemy

30 nov 2025

·

Se alojó 5 noches

The first room we were out in was terrible. Run down and broken. After speaking with the front desk rep they moved us to another room that had bodily fluids on the door of the bathroom. They moved us again. The third room on was fine but this is not my usual tru experience. I have stayed at different trus around the US and this one was by far the worst.

10

Jason

3 nov 2024

·

Se alojó 3 noches

I’ve stayed here in the past, but I skipped the last couple years because The last two times I stayed all the elevators weren’t working, which caused quite a wait. Glad to report this time they were all working. I like this hotel. It’s centrally located, they have a good breakfast and are very clean for the most part. On this trip, there were some hairs left in the shower that kind of grossed me out, but it was what it was. Like most housekeepers, they are probably overwork and underpaid. I took the train into the city from the airport, but if I would’ve drove, I’d probably would not stayed here. $56 a night for park is crazy.

10

Diane

17 jun 2025

·

Se alojó 1 noche

Staff was friendly and helpful. The rooms, public spaces and breakfast areas were all clean.

10

Joyce

20 jul 2025

·

Se alojó 1 noche

Easy check-in and check out. The room was clean and the beds were comfortable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son compactas con un espacio de almacenamiento mínimo (a menudo sin armario ni cajones) y comodidades limitadas en la habitación, como cafeteras o microondas. La comodidad y el ruido varían: algunos mencionan aire acondicionado o ruido de la calle fuerte, y almohadas o plataformas de cama que causan molestias.

Reseñas de huéspedes relacionadas

8

Angelina

30 jun 2025

·

Se alojó 1 noche

The property is in a decent location. Their valet team were really personable. The beds are not comfortable and due to their 'under-bed storage area' they stick out farther than the mattress and I kept banging my knee. The pillows are not great, I had to get extras so my head wasn't laying flat on the bed.

2

Kathy

19 sept 2025

·

Se alojó 3 noches

Zero frills to where it was not functional. No closet, just a hanging rail and some hooks. Not even a single drawer for any unpacking. No safe for valuables. No place to sit except the bed or the single uncomfortable desk chair with no real way to watch the TV except laying on the bed. Also, parking was problematic and they charged $64 per night for valet.

6

Jose

14 jun 2025

·

Se alojó 2 noches

Rooms are very small for the price and there is not enough storage space

8

Ashley

16 jun 2025

·

Se alojó 4 noches

Overall this was a nice hotel! The rooms are a bit small but very clean. If you're on the street side you do hear noise from traffic and the light rail, nothing some white noise or the TV can't drown out though. No coffeemaker in the room (they have coffee and hot water for tea downstairs) but there is a small mini fridge. The staff was kind and very responsive to any requests we had for extra towels, toiletries, etc. Make sure you get a physical key card, you'll need it to turn on the bathroom and hallway lights (so strange). Be aware that they do ask for your credit card when you check in so make sure you have it with you, especially if you're traveling on a business card. Breakfast was included in the stay but was a bit lackluster, good enough if it's your only option but there are tons of restaurants within walking distance too. The hotel is only a block away from the Convention Center, and 16th Street (one block up) is a walkable strip of shopping and restaurants for almost a mile. We didn't use parking but the valet is pricey. It's really easy to use rideshare options in the downtown area, though.

10

Daniel

17 dic 2025

·

Se alojó 4 noches

Great breakfast fast check in. The room a a little small but not uncomfortable. Clean and walking distance to many places

4

Natalie

8 sept 2025

·

Se alojó 2 noches

For the price you pay the rooms are very crammed together. Walkways in the room are very small even for two of us staying it felt very small. There isn’t a pool and dining was very limited.

4

Daniel

22 dic 2025

·

Se alojó 2 noches

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

8

Joe T

11 jul 2025

·

Se alojó 1 noche

Small room.

6

Karen

28 jun 2025

·

Se alojó 2 noches

Rooms are really small. No coffee pot in the room. No ice machine on the floors for ice. Room was quiet. Nice shower. Valet parking was a plus. Staff very friendly.

8

Kelly

29 may 2025

·

Se alojó 3 noches

The rooms are a little too open air for me, no dresser drawers, no closet, so everything is just laying out in the open. I don’t know if they had a temporary problem with the water heater, but I had to run the hot water for over 5 minutes before I started getting hot water. I had booked a room with a bathtub, but when I checked in it was only a shower. Front desk told me I could only get a room with a tub if I needed accessibility, which I don’t, so I didn’t get a tub.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal y el servicio de valet parking suelen ser amables y serviciales, pero las respuestas pueden ser lentas y el registro de entrada tiene problemas ocasionales, incluido el exceso de reservas. Algunos huéspedes informaron interacciones groseras o dificultades para que se cumplieran solicitudes simples.

Reseñas de huéspedes relacionadas

10

Jean

5 oct 2024

·

Se alojó 1 noche

I was in Denver for the Colorado Ballet. It was a 5 minute walk. Valet parking was easy. Staff were very friendly and helpful.

4

Eric

13 dic 2025

·

Se alojó 1 noche

We needed another pillow and I called down around 9:30 and was told room service would prong one. At 10:40 no one had come by so I called back down again. I was told the house keepers went home in about 30 min and my request problem got lost in the shuffle of things. I said I understood but just needed one more pillow. No one ever brought one. There was also a large group of kids staying that were very loud till past midnight. Did not sleep well due to noise and no pillow.

4

Andrew

18 jun 2024

·

Se alojó 1 noche

The room was clean and comfortable and had all the amenities we needed. The staff was rude, unfriendly and less than helpful. Seemed like they didn’t even want to be there. We stayed at Hyatt Regency the night before and that hotel was so nice and the staff were BEYOND helpful, cheery and nice. Stay there and skip this one if you can.

10

Lymarie

4 feb 2025

·

Se alojó 1 noche

Amazing rooms, amenities, location and service. LaToya at the front desk was always a sweet heart and provided us with the best customer service. She took care of our transfer to the Tru hotel as well for our last night in Denver! We were visiting for the Volleyball tournament this weekend, very busy weekend for them! Thank you LaToya! It was all about you! #1106

10

Maureen

28 may 2025

·

Se alojó 2 noches

Great stay. Always clean and comfortable. Walkable and convenient location.

10

Alisha

16 dic 2025

·

Se alojó 3 noches

Staff was extremely nice, breakfast was good, hotel itself was clean & perfect for our 4day stay.

6

Heather

15 ago 2025

·

Se alojó 3 noches

Front desk staff was not welcoming at all. Both upon check in and leaving neither person even acknowledged me. Lack of storage space in room was disappointing.

2

Paulo Manuel

5 oct 2024

·

Se alojó 2 noches

Even though we had a reservation, we were informed our room was not available and told to walk in the middle of the night to another hotel, check-in there, check out the next day (11am) and check-in back at 3pm. The attendant (Rain McIlvoy) was dismissive, unapologetic, and said he had dealt with this type of situation before. There was at least another guest that was relocated from the Tru By Hilton to the same hotel were we stayed that night. They overbooked the hotel. We had to wait at the Tru By Hilton almost 2 hours, while Rain took care of the paperwork and confirmation, before we could go to the other hotel.

4

Daniel

22 dic 2025

·

Se alojó 2 noches

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

10

Karen

2 dic 2025

·

Se alojó 1 noche

The valet Dan was amazing, he went above to assist us

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Base céntrica y accesible a pie cerca del centro de convenciones, el 16th Street Mall, Coors Field y estadios, con fácil acceso al transporte público. Espere algunas obras de construcción, entradas estrechas/limitadas y el ruido habitual de la calle en el centro.

Reseñas de huéspedes relacionadas

8

Sanford

17 jul 2024

·

Se alojó 2 noches

Hotel staff were good. However, out of their control was much street construction work is occurring in many locations) in downtown Denver. Several streets and sidewalks either are blocked off or limited. That made driving to hotel and walking around an adventure/challenge. There was noise from jackhammers and dust during the day - starting at about 7am. Once the construction is done, which I heard would take quite some time, it should be fine.

10

Mary Jo

25 jul 2025

·

Se alojó 4 noches

Prime location for accessing Convention Center!

10

Steven

16 ago 2025

·

Se alojó 2 noches

Hilton TRU Denver seems to have hit the sweet spot in terms of location, quality and cost. Rooms are comfortable and have enough space to allow for open suitcases without it feeling cramped. With the shelves and desk space, my wife and me were able to have our own areas for unpacking without tripping over each other. Location in terms of proximity to 16 Street Mall and a short walk to the capitol made it an ideal location.

10

Tammy

18 ago 2025

·

Se alojó 4 noches

Helpful staff. Good breakfast buffet. Good location for conference at convention center.

10

bryan

10 sept 2024

·

Se alojó 3 noches

Great location, close to concert and sports venues. Easy and quick access to uber rides. Always felt safe and secure.

10

Traci

9 nov 2025

·

Se alojó 1 noche

Grrat room and staff, close to everywhere we needed to go

10

Dena

22 ago 2025

·

Se alojó 2 noches

Close to Coors Field and Union Station.

8

Cynthia

10 may 2025

·

Se alojó 1 noche

It was within a mile walking distance to Coors Field. Parking at the hotel was valet only and $60. I did not see that mentioned when I booked.

10

Amy

6 ago 2024

·

Se alojó 2 noches

Great location and easy access to the free mall ride bus!

10

Denise

25 sept 2025

·

Se alojó 1 noche

It was great, and very convenient to get to ball arena.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe elogios frecuentes por su variedad y buena relación calidad-precio, pero puede sentirse como una cafetería, llenarse y quedarse sin artículos durante las horas punta. El horario del bar en el lugar y las opciones gastronómicas son limitadas.

Reseñas de huéspedes relacionadas

10

Nicole

11 nov 2025

·

Se alojó 1 noche

I was impressed by the cleanliness and the selections for breakfast. It had everything I needed for a quick trip.

10

Bryan

7 mar 2025

·

Se alojó 3 noches

Great breakfast, clean rooms, updated furnishings. No complaints.

8

victoria

24 dic 2025

·

Se alojó 1 noche

Breakfast was very nice.

10

David

6 oct 2025

·

Se alojó 1 noche

Very conveniently located for our events this past weekend. The bar was closed when we got back from our concert, but the room was very nice, and the breakfast was amazing.

8

Jack

26 jul 2025

·

Se alojó 2 noches

Property was very convenient for the convention centre where I had a conference. Rooms simple and clean with good TV and bathroom. Lifts were very slow when I was there as out for maintenance. Quite a good gym, breakfast pretty basic and felt more like a prison canteen! 😂. If looking for a no-frills, good value option, this if a decent place to stay.

8

ALEJANDRO

4 sept 2025

·

Se alojó 1 noche

The breakfast was awful, everything was les was excellent

8

Wadene

17 ago 2025

·

Se alojó 1 noche

This hotel was very convenient to Ball arena. The guys at Valet parking were amazing and very fast. The room was comfortable except for: not completely dark when the sun came up so we were awake about 6:00; the blinking flash on the smoke alarm is way to bright as we thought it was lightening until we realized what it was; and the dispenser bottles in the bathroom were not user friendly. If the bottles are full, you can squeeze them easily, but if they are not full, you have to squeeze way too hard to get soap out. Would be hard if someone had arthritis in their hands. Bed was comfortable and breakfast was very good. We would stay here again but bring our own soap products.

4

Daniel

22 dic 2025

·

Se alojó 2 noches

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

8

Candace

18 ago 2025

·

Se alojó 3 noches

Overall it was great. The advertise having housekeeping every other day for long stays. In my experience, housekeeping solely dropped off towels but never took the dirty ones. Nor was it cleaned, the trash wasn’t emptied or the bed remade once. Was disappointed in that service. Breakfast was great and gym equipment was up to date.

8

jonathan david

26 may 2025

·

Se alojó 2 noches

Breakfast was average and fairly cafeteria style.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	102 US$
febrero	136 US$
marzo	233 US$
abril	167 US$
mayo	229 US$
junio	177 US$
julio	163 US$
agosto	160 US$
septiembre	193 US$
octubre	178 US$
noviembre	129 US$
diciembre	112 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $227	17 $118
18 $116	19 $130	20 $131	21	22	23 $461	24 $202
25 $121	26 $124	27 $140	28 $236	29 $174	30 $139	31 $139

DO	LU	MA	MI	JU	VI	SA
1 $131	2 $111	3 $117	4 $233	5 $358	6 $398	7 $365
8 $174	9 $125	10 $115	11 $126	12 $129	13 $177	14 $146
15 $138	16 $173	17 $191	18 $194	19 $178	20 $283	21 $295
22 $321	23 $149	24 $115	25 $115	26 $110	27 $119	28 $119
29 $119	30 $119

Tru By Hilton Denver Downtown Convention Center

Precios para Tru By Hilton Denver Downtown Convention Center

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 2 camas de matrimonio, accesible para personas con discapacidad (Roll-In Shower)

Habitación, 2 camas de matrimonio

Habitación, 2 camas de matrimonio, accesible para personas con discapacidad (Hearing)

Habitación, 2 camas de matrimonio, notificación por teléfono o timbre (Hearing)

Habitación, 1 cama de matrimonio grande, accesible para personas con discapacidad (Hearing)

Habitación, 1 cama de matrimonio grande

Habitación, 1 cama de matrimonio grande, accesible para personas con discapacidad (Roll-In Shower)

Habitación, 1 cama de matrimonio grande, notificación por teléfono o timbre (Hearing)

Reseñas de los huéspedes sobre Tru By Hilton Denver Downtown Convention Center

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

¿Estás considerando este hotel para tu viaje a Denver?

Precios para las próximas fechas