Hotel Indigo Miami Brickell by IHG

Bra, centralt och bra service! Trevlig personal! Prisvärt!

O atendimento foi ótimo, chegamos antes e o recepcionista Mariano - Argentino (que falava Português), nos ajudou e deixou acessar o quarto antes do horário. Também fomos bem atendidos pela Maria do restaurante, muito simpática. O hotel fica a poucos metros da Brickell Station e isso facilitou muito a locomoção na Cidade, também tem supermercado, farmácia e vários restaurantes, tudo a menos de 5-10 min caminhando e acesso fácil ao aeroporto de Metrô, pois na estação passa uma linha direta ao aeroporto.Recomendo o hotel e o considero um excelente custo benefício O único ponto negativo foi o restaurante, pois cobram uma taxa altíssima pelo atendimento. Comprei uma pizza de 23 dólares e a conta ficou mais de 40. Com este valor comemos em outros restaurantes ótimos ali na região mesmo. Mas o hotel é bom para hospedar, se voltar em Miami, bem provável que me hóspede novamente lá. O hotel possui academia, piscina etc…

Basic room, nothing special about this hotel but they benefit from a great location, short walk to Miami Ave and all the stuff that’s there but service from the staff could use a lot of work. We were checking in and yes it was F1 weekend and we had rooms booked. We repeatedly were told that they maybe would be ready before 4 but the front desk person was very aloof. When 4 PM arrived only one was ready and the other two took another two hours to get ready and in a staggered fashion, which was very frustrating. Additionally, other guests were experiencing the same issue we were and it just always seemed like a mess at check-in and nobody knew what they were doing. Moreover, none of the staff seem to be much bothered by any of that, and there was very little to no customer service or recognition about the wait times or messing up things or things like that. All they did was offer us some free drink cards thinking that should take care of it when in fact, those drink cards are limited to only beer and wine. Got a good rate, which is the main reason we stayed, but I don’t think I would stay there again, even if we had a good rate.

Make sure you're not assigned a room connected only by a door, as you can hear everything said in that room. Also, ensure that if there are pets in the adjoining room, they are not left alone at night. At 1:00 AM, we complained to the front desk about the dog's constant barking, and it was resolved, but the guests were very noisy upon arrival.

Excelente me encanto la habitación, la ubicación y la atención del personal