Emin Koçak Termal & Spa - Convention Center

I booked this hotel because I wanted a thermal pool. The mineral water is very good (and very hot), I felt recovered after using the pool. However, the spa area needs refurbishing- the steam room and sauna were not working during my stay. Also, the pool area is not well ventilated and it is very uncomfortable to spend a long there. There are loungers but it is too humid and impossible to relax and cool down between using the pool. There should be a seperate area because the water is too hot to spend time without taking a break. You also need a swimming cap and luckily I knew this, because they are not provided or available to buy. This hotel is mainly used by large tour groups, unfortunately I arrived at the same time as one was checking in and therefore it took a while to get seen and the tiny lifts made getting to the room with luggage quite a task. Food is okay, breakfast was not amazing but adequate. Dinner was better but I got moved to a dark corner due to not being part of one of the tour groups. Reception staff were polite and helpful, I really appreciated a late checkout as my onward flight was late in the day. Restaurant staff were less welcoming, but fine. My room showed some signs of wear and tear, but the bed was comfortable. Also be aware, this hotel is quite a long was from the main tourist areas and not all tours will pick you up. There is nothing nearby so when you get back from your day, you are basically in the hotel or will have to pay for taxis.

Staff was very friendly and pleasant, food was great, room was decent (furniture a bit cheap and outdated but served its purpose). Only complaints i have is wifi was terrible and the gym was under construction which i found really frustrating because its the whole reason i selected this hotel. The hotel is out by itself and quite a walk to the nearest city should you decide you want to eat somewhere other than the hotel.

Staff are extremely helpful, attentive and friendly some amenities could be upgraded but overall nice stay, thank you

Yemekler başarısızdı. 5 kişilik aile olarak kaldık ama yemek salonunda masalar boş olmasına rağmen bize yer ayarlamak istemediler. Yemek yerken bir an önce masadan kalkalım diye baktılar. Bardaklar temiz değildi.

Konaklama, temizlik ve yemek konusunda sıkıntı yaşamadık. Fakat spa havuz alanı daha fazla ilgi istiyor ve çoğu özellik kullanılamıyor. Zamanla tam kapasite kullanılırsa her şey daha iyi olabilir