Motel 6 Highland CA San Bernardino East

Check in fast easy and friendly, room and property are clean and new!

First time checking in at this location. It’s clean and quiet. Overall feels safe, not that I have anything to worry about. Has a little dining area with a table and chairs, served with coffee in the morning. There is a vending machine stocked with soda and other drinks. Except the Dr Pepper ran out. I was super bummed. I know I was part to blame lol. there is a vending machine stocked with snacks. As well as two microwaves to heat up food. All the staff from front desk to house keeping are friendly and attentive to the guest here. Room was clean and smelled great. However I have asthma and it was far too strong for me and my parrot. Had to look around to see where the scent was coming from. It took me a while but I found the scent cartridge in the window ledge. Had to remove it. Took me a while to air out the room because the window only opened about two inches. And I kept the door open halfway and I was able to neutralize it out Luckily. Checked in for 4 days. Beds were comfy and clean. No burn holes in blankets as it’s a smoke free building. No roaches. no bugs. No Loud noises. No disturbances. No people loitering the parking lot or the vicinity. I’m very satisfied and I will be back for another stay soon. Thank you for making it a comfortable, clean, and safe stay as it should be for the guest.

We’d stayed to this hotel before and we were happy to be back again. Super Great motel. Staff were friendly, the hotel is clean, safe, great room, its new i believed, convenient and most of all, it’s pet friendly. We will surely be back again and will stay to this motel again soon. Highly recommended. A . 👍👍👍

The property is relatively new. It does have free wifi, even though the description says not. The A/C is fine. It was 109 the day we were there. Impeccably clean and tidy. No pool. Close to the casinos, which I assume is the big draw. We were in town for a family event. Close to restaurants, but not walking distance to anything really.

The price of the rooms are not good with no pool or breakfast or annemities

Staff was nice and check in quick. Room was simple but clean. Parking available and free.

The elevator was broken. My room was on the second floor. This was the only downside. Other than that, the room was clean and comfortable.

Clean Room, plenty of parking, professional staff.

I liked three stories. So clean and quiet. I liked elevator. I highly recommend this place.

Property was really clean. Most vending machines out of service including ice maker. People outside smoking and around the parking really late at night. Staff was great. I would stay again.

Bed bug bites

The hotel was incredibly loud, with guests going in and out of their rooms all night. The bed was extremely uncomfortable and squeaked loudly every time I sat on the bed. The worst part of the experience was when I got up to use the bathroom in the middle of the night. I turned on the light and 5 small roaches scurried across the floor back into a small opening along the floorboard. Worst hotel stay ever!!!

Room was not clean. Found Roches.

Very clean

Everything was clean and safe! Rooms were spacious

Everything was great Hotel is very clean / sanitized

Clean

The room was lacking a proper closet and did not look like it had been cleaned. The tub had a ring of soap scum around it and stray hairs in it. Also the floor looked like it had not been swept. The trash by the elevator was overflowing on the floor my room was on. The room served its purpose but I would never stay at that location or any hotel from that chain.

Clean rooms and good price

Within 10 minutes of beimg there found a roach crawling around the food we had on the table. Checked out right after.

I had a quick overnight stay here with my wife and just needed a place to stay for the night after leaving the casino. Although the hotel is supposed to be pretty new, it does seem like it’s going to be outdated in just a few years, and it seems like it’s been there for years. The floors creek very bad in the hallways and in the rooms, and the build quality just seems atrocious. I would be pissed if I had paid to have this property built because it seems like it was built by some people that you picked up from Home Depot. The rooms are very small and there’s absolutely no amenities in the room except for your bed and your small flatscreen TV. It’s very bare-bones. It isn’t in the best area but it’s not like you’re sleeping outside. There are a lot of homeless people in the area so I would suggest making sure you put everything inside your car into your trunk that way it’s out of sight out of mind for anyone that “might” be walking through the parking lot, but even then, I never noticed anything like that and I never felt uneasy because they did have security as well. Everyone that I briefly encountered for my short stay, was very, very nice and polite. I would stay here again with no problems if it was a quick overnight stay, but anything longer than one night I’d find somewhere else that at least has an iron and blow dryer.

Great location, new hotel building and friendly front desk staff at check in.

The only thing it lacked it did not have a fridge or a microwave for the drivers.

The staff was super nice and kind, and the rooms were clean! But it's very noisy if you trying to rest it's not the best option, if you're going to a party it is good. People in other rooms were fighting. And lots of noise outside too.

hotel was clean, and new

I liked that the staff was super nice. We had no problems checking in. The room was super clean. The only thing I didn't like was they had limited television channels and there was no refrigerator or microwave in the rooms. If you want a nice clean room with limited amenities then this is your place. I would stay again.

The hotel was clean but if you're there to get sleep and rest don't bother they do allow pets and the beds make noise because of the base supporting them for the price on a Saturday really isn't worth it I would suggest going elsewhere for a few dollars more they don't offer a microwave nor a refrigerator...

There was a party going on next door until 5 in the morning. Very sparse and basic.

Noisy, street, elevator & in room heater.

Room looks almost band new, as if it hadn't been used before. Road noise was a bit loud, but solved with ear plugs. Mexican food street taco stand across the street was a real bonus.

I checked in and was assigned a room in the 2nd floor. I have limited mobility and I am in a wheelchair part of the time. The room was too far for me to walk. A nice cleaning lady offered to clean a room on the first floor. The lady upfront told me that it had been a cat in the room. Even after cleaning the room, it still had a strong odor of cat urine. The bathroom was cleaned with bleach and I could smell a strong odor of Faboloso. I spent 1 hour in that room and I left. That bleach gave me a bad sinus headache. I knew it was a pet friendly hotel, but I saw 2 large dogs being taken to different rooms. I did not expect a animal hotel. I left and went to the concert down the street and never returned. When my husband checked out, the staff said that they could not release my $100 cash deposit to him, fine. I called to let them know I would be back the next day to get my $100. So when I returned for my deposit, Carrie told me that it had already been returned to me. No, thats a lie. She said it was noted in the log that I received my deposit. I told her that I “want my money”. I also told her that their should be a note about me calling the day before. She seem irritated that I was questioning her about my money. So, she then calls another lady on the phone and she told Carrie to give me “my” money. When I asked Carrie why did they log that I had received my deposit when it wasn’t true. She gave me an attitude and was rude. I want be staying here again.

My favorite thing about my stay was the staff. The women who checked me in and out were very friendly and made sure everything went well with my stay. I noticed it was one person behind the desk each time and even though there was a line, they handled each person in a timely manner. That’s reason enough for me to return to this property. Their training is great!

Very friendly staff

Pricilla checked me in and she was so sweet and wonderful in helping me out. Then the night audit gentleman (I’m so very sorry that I didn’t get his name) helped me as I requested extra pillows as well as needing a hair dryer which he secured for me! Thank you so very much for the excellent customer service!

The staff were very good and professional, especially Priscilla and Anthony.

There was nobody at the front desk to check us in, we had to wait 20 minutes. A lot of questionable people hanging around the property. I don’t think I would ever stay there again.

staff was great when i checked in but when my sister's check in they had shift change and the new girl was not so pleasant..she couldn't find my other 4 reservations and when she did they where so called cancel i dont know What she did???? but my sister had to pay Double what the room was for from my booking price .Never had a problem before but this time was a living HELL !!!!!

Got there at check in time and room wasn’t ready was told to come back later. Came back later and they had given my room away. One person working the desk terrible experience won’t be staying here in the future.

Clean Room, plenty of parking, professional staff.

The front desk service was wonderful. Thank you very much, Paulina. The morning coffee was perfect. JD & CH

Close to the casino

The area is quite noisy. It is very close Yaamava resort.

The hotel was a newer building with nice rooms. The parking lot has a bunch of seedy activity. People hanging around not staying there, drug deals happening, wrecked cars in lot, activity all night long. This place needs Security! If we hadn’t pre paid for room, would have left and stayed elsewhere.

Affordable hotel. Close to the casino and other attractions.

Homeless

Employees of the motel let some of the homeless people inside to do laundry and drink coffee. The surrounding area of Highland Ave. is horrendous. You people should get rid of all the homeless encampments. I will never come back there. Disqusting area.

Hotel itself was clean inside and all staff was nice. Just area around to many homeless and tweakers around outside the parking lot and around the hotel area.

Very nicely remodeled. Super convenient to casino. Would recommend

A great deal of homeless wandering the area

It's good for our convenience. Nearby to where we go. Easy way to book a room at the best price. The beds are comfy and we can rest really well and nobody bothers at all. Thank you 👍. Accessibility of parking lot all the time. Perfect location.

Motel 6 is always bare bones, just the essentials, but great if you just need a room for the night. Clean, friendly, close to food and stores. Exactly what I needed.

First time checking in at this location. It’s clean and quiet. Overall feels safe, not that I have anything to worry about. Has a little dining area with a table and chairs, served with coffee in the morning. There is a vending machine stocked with soda and other drinks. Except the Dr Pepper ran out. I was super bummed. I know I was part to blame lol. there is a vending machine stocked with snacks. As well as two microwaves to heat up food. All the staff from front desk to house keeping are friendly and attentive to the guest here. Room was clean and smelled great. However I have asthma and it was far too strong for me and my parrot. Had to look around to see where the scent was coming from. It took me a while but I found the scent cartridge in the window ledge. Had to remove it. Took me a while to air out the room because the window only opened about two inches. And I kept the door open halfway and I was able to neutralize it out Luckily. Checked in for 4 days. Beds were comfy and clean. No burn holes in blankets as it’s a smoke free building. No roaches. no bugs. No Loud noises. No disturbances. No people loitering the parking lot or the vicinity. I’m very satisfied and I will be back for another stay soon. Thank you for making it a comfortable, clean, and safe stay as it should be for the guest.

Felt brand new! And right across the street were at least 20-25 taco and food vendors. They were delicious!

I read a lot of good and bad reviews about this Motel 6. The honest truth: We had an amazing experience. Check in was quick and the employee working (I didn't get his name) was very friendly and had a lot of tips for places to eat and shops in the area. The hotel itself was very nice, nicer than most Motel 6's I've stayed at in the past. The room was nice, the beds were comfortable, the pillows were a little too thick for me, but that's just a personal preference. The lobby doors lock at 10 pm and you need a room key to get in, which made us feel very safe. The parking lot was big, lots of parking spaces and was well lit. Yes, there were homeless people in the town, but none were anywhere near the motel like other reviews stated. There is a lot of food options near by and the casino is a quick drive up the street. Overall, we thought this Motel 6 was great and we would absolutely stay here again.

Clean, modern, lots of outlets! Dicey neighborhood, but reasonable eats within walking distance. No breakfast despite saying one would be offered.

I had to activate the key card each time I stepped out from the hotel, early in the morning people screaming outside with really loud music, it has a little mall crossing the street and around the corner there is a convinie, a bunch of food around

If you’re attending any events in the Highland area and need somewhere close, inexpensive and clean. This is your place. Several shopping and restaurants nearby.

Everything was good but if you take a shower to get the the water hot turn on the faucet on the sink to full hot. Once the water is hot in the sink turn on the shower to the middle and slowly adjust or else you will burn yourself. Looks can be deceiving don't judge the book by it's cover. Granted given the area it is in, it is a great place to stay at and safe. Obviously take all your important and valuable items with you like anywhere else you stay. Also try out the local entrepreneurs that are setup across the street for after hours eats. Trust me not everyone bites (unless your into that?) and everyone's world can profit from genuine human interaction with a simple hello and asking how their day is going. Plain and simple for me this place is great to call it home for the night and can't control life's intentions for each individual so patients and understanding goes a long way. Treat someone how you want to be treated and even you don't get it in return the world still revolves your still be the person you are regardless.

Property was really clean. Most vending machines out of service including ice maker. People outside smoking and around the parking really late at night. Staff was great. I would stay again.

Room looks almost band new, as if it hadn't been used before. Road noise was a bit loud, but solved with ear plugs. Mexican food street taco stand across the street was a real bonus.