Travelodge by Wyndham Vernon CT

No pool. Ice machine is on 2nd floor. Had to use the steps with my bad back. No breakfast, just coffee.

No elevator

Amenities were not good, only offered coffee 630-1030 each morning

The facility smelled. The room had no closet and no place to hang clothes The head was loose at the connection with the water pipe and when I turned it on water sprayed everywhere. Previous occupants had put what looked like food into the bathroom sink drain and the drain was blocked. My room faced the back of the facility and there was a pool back there with no water and trash spread all around. I felt uncomfortable staying at this facility.

I like the big rooms here, it’s nice to have a refrigerator and microwave when traveling on business too. The room was again very clean and comfortable. The staff is nice, helpful and knowledgeable about the area. The WiFi and television are good for work and entertainment. Parking is ample. It’s a great location for access to highways and shopping and restaurants. Rates are a good value for this small business traveler. And I always feel safe here with lots of cameras and staff as a woman business traveler.

Ice machine never works.

No elevator

Appears that Wyndham made an acquisition for additional revenue stream but has not invested any funding into maintenance of property. Gym was closed due to a plumbing/flooding issue. 1st floor ice maker was inoperable. Bare bones room.

No elevator

Pros: comfortable Beds, Amazing Air-conditioning and Staff. Location was great as well. Lot of parking. Cons: Dated properties with almost no Amenities. Should provide towels as per number of guests few towels were provided. When requested, although promised, but never provided.

Our room was dirty. There was mold under the sink. The pillows and sheets had red stains, possibly blood, and were dirty. The floor was covered in water because the refrigerator was leaking. I would definitely not stay here again and I hope others do not. Cheap shouldn't mean unclean.

Complex reeked of marijuana, lobby, hallways, rooms! Trash piled in hallways. Room had used bedding, recent body fluids and pubic hair on sheets, totally gross bathroom cleanliness. Entire facility falling apart. Internet pictures of accommodations totally misleading. Prior customer survey comment "disappointing" was a polite forewarning and an understatement of this business. Never stay at this place!

This hotel is very dirty. Trash on the hallway floor. Something sticky/nasty on doorknobs, desks, table tops, basically everything you touch. So gross. Shower was very dirty, and had tiles in the ceiling with very bad water stains that were falling into the bath tub. The shower curtain was covered in nasty stains. The towels had nasty stains. The person at the front desk was super nice, but you can't find anything else good to say about this place. So very dirty.

Our room was filthy. Walls had stains. The sheets on our bed had cigarette holes. The window drapes had holes which allowed light to pass through. The entire experience was dreadful and the entire hotel reeked of cigarette smoke. This has been the worst hotel I’ve ever stayed at.

Worst hotel I’ve ever stayed at. Disgusting, not clean, cockroaches everywhere, blood stains on the bed, horrible customer service at the front desk. I do not recommend anyone stay there unless you’re willing to live in filth for your stay.

It was very dirty. Stains on sheets and pillows. The curtains has stains and looked like burn marks on them. It did not make me feel comfortable at all

It was the worst motel I've ever been to in My Life. Place was very warm pain hanging off the walls feces around the toilet bowl grouting mold that was covered up with caulk in the bathroom around the tub the whole place was nasty don't ever stay here

When we first opened the door a cockroach fell/flew from the wall onto the floor. There was blood in the sink. The sheets were ripped and the blankets had burn holes all over them. The TV was falling off the wall and there was brown stuff all over the walls.

This is by far the absolute worst hotel I’ve ever stayed at. Asked for non smoking and ended up buying stuff to get rid of the smoke smell, no shower curtain, the walls were absolutely stained and there was definitely black mold under the sink and the shower head. If it weren’t for the fact that every Single hotel being book around us due to a festival we would of left. This place needs to be condemned

Property was dirty everywhere. Hallways desperately needed vacuuming. Floor in room was dirty. The first room they put me in was absolutely disgusting; I made them move me to another room. The entire property smelled of cigarette smoke. I will never stay in that property again and would stay away from the entire chain. It was actually the worst hotel stay experience I've ever had.

I'm saddened to write there was no TV hook up, no phone, the hall carpeting was smelly and the grounds around the property were unkept with overgrowth and litter filled.

Large room with comfortable bed and price is fair

The price was very attractive, but this property needs updating. For starters, we requested non-smoking and maybe that room was but adjacent rooms and the hallway smelled of smoke. The mattress was thin, hard and flat and the room felt a bit like a cellblock. Not one picture on the walls. A smile from the staff on arrival would mean a lot.

Room was advertised to sleep 5- 2 queen beds and a sofa bed. They don’t have any such room on the property. Room we were assigned was filthy with stains all over the walls of the room and bathroom. Conditions were so horrible we left and requested a refund. Very loud highway noise as well.

I like the big rooms here, it’s nice to have a refrigerator and microwave when traveling on business too. The room was again very clean and comfortable. The staff is nice, helpful and knowledgeable about the area. The WiFi and television are good for work and entertainment. Parking is ample. It’s a great location for access to highways and shopping and restaurants. Rates are a good value for this small business traveler. And I always feel safe here with lots of cameras and staff as a woman business traveler.

My room was spacious, clean, and quiet. The checkin staff were friendly and helpful. The price was reasonable.

Everything was ok except the TV had an interruption signal every 2-minutes and it went black. Very annoying. What do expect for $110 room

I don’t mind if the rooms are simple and don’t have a lot of amenities, but what I do mind is when the room has not been cleaned. The bathroom was dirty, and the soap was a used bar that had hairs in it. No excuse. Also, they advertise free Wi-Fi Internet connection, but their Internet is down for days. Unable to do my meeting and had to go to a public area to find a connection. it seems like they’ve gone downhill a lot

No Internet all day yesterday and last night. I needed it for business. No shampoo or soaps. And the towels appeared to be dirty and re-folded and put back. The rooms are not fancy, which is fine, but they’re usually clean and put together. I’ve stayed here before and on another occasion the Internet was out for over 24 hours. Last couple of times, no one seems to care.

Not a bad place for the money but they definitely need to upgrade the beds. The king bed that I had was very very uncomfortable to sleep on. I got hardly any sleep for the 4 nights that I was there. Other than that it's really not too bad of a place to stay for the amount of money you're paying.

I still didn't receive my refund, soon as we move in and went to bed the next-door person was on the phone fight with someone and every second word was FFFF so loud for about one hour, I asked to be quiet no change, I went down to the staff and the old man from front desk called me too if I don't like it to get out when we already was in the bed and ordered food, when we received and finish our food, some other person like hotel manager knocked the door and said what he will refund everything, but we still didn't receive it.

I like the big rooms here, it’s nice to have a refrigerator and microwave when traveling on business too. The room was again very clean and comfortable. The staff is nice, helpful and knowledgeable about the area. The WiFi and television are good for work and entertainment. Parking is ample. It’s a great location for access to highways and shopping and restaurants. Rates are a good value for this small business traveler. And I always feel safe here with lots of cameras and staff as a woman business traveler.

Facility was disgusting. I was switched 2 times due to rooms not clean, toitel dirty, cigarette smell, holes on the sheets. Costumer services horrible. Our friends room was not available at check-in after reservation and payment was completed.

One of the managers was very nice and helpful. The manager on Sunday was yelling at me in front of other guests accusing me of booking my room for 2 people whereas I booked it for 2 adults and 2 children. He said he was going to charge my card extra, that I was banned from his hotel and Expedia. Very unpleasant experience.

Front desk helped me with my stay and on more then one occasion

Staff was warm and friendly. Quick check-in and check-out. Room was spacious and clean.

No Internet all day yesterday and last night. I needed it for business. No shampoo or soaps. And the towels appeared to be dirty and re-folded and put back. The rooms are not fancy, which is fine, but they’re usually clean and put together. I’ve stayed here before and on another occasion the Internet was out for over 24 hours. Last couple of times, no one seems to care.

The room was disgusting and the service was horrible requested a refund they told me they don't give refunds so I had to cancel it with my credit card company we did not stay there more than an hour I would not recommend this place to anybody

The place is totally run down. The front desk was sealed off from the lobby with bullet-proof glass. The service was terrible as they had me go to a room that was already occupied. And this was at 12:30 AM. They took me to three other rooms where the first two had issues. The third one had lights but the TV didn’t work. At that point I didn’t care. I just wanted to go to sleep. There was good hot water and the heat was too good: I woke up stifling and had to turn it down to 60. Blanket (1) per queen bed was thin and one had holes in it. Towels and pillowcases were clean but stained. The first morning shower was with no shampoo or bath towels. It was cheap. A place to sleep and shower. No fresh towels or maid service of any kind. No complimentary breakfast. No restaurant. If you want amenities, go elsewhere.

Staff was really friendly. Checked out, next day there was a partial refund on my card. Called to ask why the refund. They explained that it was a mistake on their end. I offered to pay it back. Manager said it was fine and not to worry about it. Will definitely stay there again.

As a last minute decision, my room is clean and parking lot is easy to access. Since it’s off the main road. I barely hear the highway traffic in the distance.

I like the big rooms here, it’s nice to have a refrigerator and microwave when traveling on business too. The room was again very clean and comfortable. The staff is nice, helpful and knowledgeable about the area. The WiFi and television are good for work and entertainment. Parking is ample. It’s a great location for access to highways and shopping and restaurants. Rates are a good value for this small business traveler. And I always feel safe here with lots of cameras and staff as a woman business traveler.

I have no real complaints really. The TV was too small but still perfectly servicable, and there wasn't a drain stopper for the tub so I had to get creative when having a bath. Also one of my pillows was also so stiff you could probably beat someone to death with it. I also wasn't a fan of the dumpsters being locked behind a gate, I like throwing my garbage out in bulk during stays but without access to a dumpster I had some trouble getting rid of my trash using the smaller garbage cans. There were a lot of those trash cans at least though. But overall it was pretty decent and I can easily see myself coming back. The complaints I listed are all fairly minor and nitpicky, and were easily outweighed by the positives. There's a nearby hiking trail, a great ice cream shop and minigolf just next door, you're in walking distance of a couple of grocery stores, the wifi was fast and stable, and all for a pretty reasonable rate.

The first person who attended me was rude. But the second person was a gentleman. He took his time to look for a room where I am comfortable.

We read on your website that you had A restaurant. You did not. Not even coffee available!!! Won't be back. PS Police told us it was unsafe, lots of drug dealing there and nearby.

Horrible! Located in sketchy part of town. Parking lot was run down, reception area dark, dingy with a hint of weed smell. But the room!! It did was old, and did not looked cleaned well at all. The floors were not swept and there were dead bugs. We quickly asked for a refund and left. You get what you pay for!

The photos of the place are not even close to what we received. It was a very old run down hotel, we arrived and didn’t have any towels in our room. The lobby smelled like an ashtray. Pretty sure this was a drug hotel, I walked out to my car to get something and there was a small group of people that started howling at me like they were wolves…. Luckily our car wasn’t broken into. Terrible place

It was the cheapest I could find on short notice. The lobby was not very clean. My 2 bed room had only one with damage to wall where the other bed should have been. It was not in a great area

Clean room, comfortable inner spring mattress, new vinyl flooring and tiled bathroom, AC worked well. Staff was courteous and efficient. Very basic. No coffee maker, iron, or hairdryer in the room, but mini-fridge and microwave were provided. No breakfast, but host did offer coffee when we checked out. Area is commercial/industrial but seemed safe enough. Just off the turnpike. Great breakfast at the Vernon Dinner nearby.

Pros: comfortable Beds, Amazing Air-conditioning and Staff. Location was great as well. Lot of parking. Cons: Dated properties with almost no Amenities. Should provide towels as per number of guests few towels were provided. When requested, although promised, but never provided.

No pool. Ice machine is on 2nd floor. Had to use the steps with my bad back. No breakfast, just coffee.

Amenities were not good, only offered coffee 630-1030 each morning

We read on your website that you had A restaurant. You did not. Not even coffee available!!! Won't be back. PS Police told us it was unsafe, lots of drug dealing there and nearby.

There was no one at the front desk to check me in. The smoke alarm was beeping and the phone in the room was broken so I had to go back to the front desk and no one was there again. It was freezing in the room and no coffee maker to get warm

This is a bare bones motel. It had a comfortable bed. Curtains had holes and there was hair in the tub. Morning coffee had no lids for the coffee, no napkins. We still got a good night sleep though. Served the purpose.

Shower had very little water. Tv didn't work in the second room. No breakfast. Overall unimpressed

Clean room, comfortable inner spring mattress, new vinyl flooring and tiled bathroom, AC worked well. Staff was courteous and efficient. Very basic. No coffee maker, iron, or hairdryer in the room, but mini-fridge and microwave were provided. No breakfast, but host did offer coffee when we checked out. Area is commercial/industrial but seemed safe enough. Just off the turnpike. Great breakfast at the Vernon Dinner nearby.

It was conveniently located. The room was large. Issues: no coffee in room, no tissues, no hair dryer.

The place is totally run down. The front desk was sealed off from the lobby with bullet-proof glass. The service was terrible as they had me go to a room that was already occupied. And this was at 12:30 AM. They took me to three other rooms where the first two had issues. The third one had lights but the TV didn’t work. At that point I didn’t care. I just wanted to go to sleep. There was good hot water and the heat was too good: I woke up stifling and had to turn it down to 60. Blanket (1) per queen bed was thin and one had holes in it. Towels and pillowcases were clean but stained. The first morning shower was with no shampoo or bath towels. It was cheap. A place to sleep and shower. No fresh towels or maid service of any kind. No complimentary breakfast. No restaurant. If you want amenities, go elsewhere.

Unpretentious lodging with friendly staff, safe and clean property inside and out. Microwave, mini fridge, outlets to charge phones, and wood/laminate flooring in rooms. A.M. coffee in lobby. Affordable prices are most appreciated.