KONCEPT HOTEL Benedikt

Je me suis retrouvé bloqué à la borne après minuit, ma chambre n'était pas prête et l'automate ne m'a pas donné ma clé. J'ai du dormir dans ma voiture. Impossible d'obtenir un remboursement ou une réduction, il y a toujours une excuse... je ne recommande pas du tout

Had arranged to get access at 1 pm. But since this is one of the hotels where everything is automated, I could not even get in. Access code nowhere to be found on the hotel app. But once inside one has to generate a QR code - which was rejected. Calling the hotline was extremely frustrating since they outright denied that someone could have possibly guaranteed access by 1 pm. ("I can't imagine that") hat to get a special number from the maintenance team to get through to someone with some competence. A super annoying experience

Zu warm und die Bettwäsche hat komisch gerochen

Ich war von der Unterkunft und der Lage sehr begeistert. Allerdings war das Zimmer unfassbar warm und auch nachts war es nur bedingt möglich den Raum runter zu kühlen. Eine Verschattung von außen oder Klimatisierung wäre wünschenswert.

The location is great! I was on a business trip to Bonn-Rhein-Sieg Sankt Augustin and it’s around 5 mins by train, the train station is next to the hotel with access to Bonn, cologne and others, there are many restaurants in front. The self check in is easy