Best Western Hotel Kaiserslautern

N8ce

le séjour était très bon et le personnel était très sympathique

The Breakfasf was pretty good, however the room A/C did not work, so I asked staff to come check, 2 hours went by and the housekeeper came to clean my room so i asked her about the A/C, she called the front desk, they came, turned a few buttons with a attitude like I was bothering him, and turned around and left the room with even checking to see if it was working or not. The A/C didnt have not 1 drop of air come out. I stayed for 6 nights and every night i had to open the window and door for cool air. 2nd night there my neighbor was on the balcony at 2am smoking and on the phone talking to anyone who would pick up the phone, speaking very loud until about 4 am. The hotel is not walkable distance to anything such as resturants or cafes.

Great stay at the Best Western, had everything we needed. Very friendly staff.

Twin room perfect for one person with basic amenities. Would stay here again!