Name: Hotel Irotama Lago
Address: Km 14 via a Cienaga. Bello Horizonte., Bello Horizonte, Pozos Colorados, Santa Marta, Colombia, Santa Marta, Magdalena, Colombia
Rating: 8.68

Guest reviews

8.7

Fabulous

Based on 902 verified reviews

Who stays here?

Business

11%

Couple

22%

Family

56%

Group

7%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

Across dozens of reviews, Hotel Irotama Lago is praised for friendly staff, clean beachfront facilities, family-friendly amenities, and multiple pools, while some guests report pricey, uneven dining and occasional service or reservation issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Ricardo

4 weeks ago

·

Stayed 5 nights

We really enjoyed the property and people were very helpful, the personnel promptly provided any service needed. Food at the restaurant by the beach was very good, but for the most part we experienced food outside. The hotel was exceptionally well clean, and the cleaning personnel did an amazing job every day they visited our suite. The hotel is very well maintained, it offers a really nice experience given it has heritage of over 40 years of being built. We really enjoyed staying at the Irotama Lago. The only issue we had was at check-in were the front desk processed the transaction in USD at the card device and it resulted in unnecessary additional charges due to currency TRM fees. Just make sure that you are charged in local currency.

8

Patricia

13 Mar 2026

·

Stayed 7 nights

Great location. Food needs improvement

8

Mike

29 Jan 2026

·

Stayed 4 nights

The beach and pool were really nice but for a place like that it felt like it should be all inclusive. I guess I'm used to the Mexican hotels where that's pretty standard. It was a nice relaxing stay though

10

Esteban

5 Jan 2026

·

Stayed 6 nights

Great place all in all

10

Santiago

1 Jan 2026

·

Stayed 9 nights

Great location

Km 14 via a Cienaga. Bello Horizonte., Bello Horizonte, Pozos Colorados, Santa Marta, Colombia

Location

Located in Santa Marta (Bello Horizonte), Hotel Irotama Lago is within a 10-minute walk of Bello Horizonte Beach and Zazue. This beach hotel is 5.4 mi (8.7 km) from Rodadero Beach and 6.5 mi (10.4 km) from Blanca Beach.

Bello Horizonte Beach(0.3 Miles)

Zazue(0.3 Miles)

Cape Turtle Beach(2.6 Miles)

Arrecife Shopping Center(4.7 Miles)

Nabusimake(4.9 Miles)

Mundo Marino Aquarium(4.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property, including covered and secured options. Self-parking is free, and no reservation is required.

Pets are not allowed at the hotel. However, service animals are exempt from this restriction.

Check-in is from 16:00, and check-out is until 12:00. Early check-in and late check-out may be available upon request, subject to availability and potential additional charges.

Yes, complimentary airport shuttle services are available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

The property offers wheelchair-accessible facilities, including a stair-free path to the entrance, elevators, and limited wheelchair accessibility in some areas. Guests can inquire for more specific details.

The hotel is located in Santa Marta (Bello Horizonte), within a 10-minute walk of Bello Horizonte Beach and Zazue. It is approximately 5.4 miles (8.7 km) from Rodadero Beach and 6.5 miles (10.4 km) from Blanca Beach. The preferred airport is Santa Marta (SMR-Simon Bolivar), located about 2.9 miles (4.7 km) away.

Yes, the hotel features 5 outdoor swimming pools, including a children's pool and a waterslide. The pools are open seasonally, and specific operational hours can be confirmed with the hotel.

Children are welcome at the hotel. Up to 2 children aged 2 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Irotama Lago

Amenities

Property description

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