H15 Palace, a Luxury Collection Hotel, Krakow
301 $US
/nuit
Moyenne pour septembre
Prix pour H15 Palace, a Luxury Collection Hotel, Krakow
Sélectionnez les dates pour voir les prix et les disponibilités
301 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À H15 Palace, a Luxury Collection Hotel, Krakow, les prix par nuit s'élèvent en moyenne à 231 $US pendant le mois le moins cher (janvier) et à 368 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 231 $US |
| février | 248 $US |
| mars | 264 $US |
| avril | 332 $US |
| mai | 367 $US |
| juin | 368 $US |
| juillet | 314 $US |
| août | 325 $US |
| septembre | 301 $US |
| octobre | 277 $US |
| novembre | 272 $US |
| décembre | 357 $US |
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sept. · 301 $US
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Le plus cher : juin (env. 368 $US)
Le moins cher : janvier (env. 231 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine couverte, un sauna et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Si vous devez organiser une réunion à Cracovie, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 110 mètres carrés et comprenant un espace de conférence et des salles de réunion. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (24 h/24).
Repas
Vous pourrez reprendre des forces à restaurant ou dans un des un café de cet hôtel. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 00 à 11 h 00 moyennant un supplément.
Chambres
Avec une décoration personnalisée, les 70 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
H15 Palace, a Luxury Collection Hotel, Krakow est la solution idéale pour un séjour à Cracovie, en plein cœur de la ville. Vous serez à 3 minutes à pied du site Place du marché et à moins de 4 minutes en voiture du site Château du Wawel. Cet hôtel de luxe se trouve à 13,4 km de Mine de sel de Wieliczka et à 0,1 km de Rue Floriańska.
À proximité
Rue Floriańska(0.1 miles)
Musée Czartoryski(0.1 miles)
Royal Road(0.1 miles)
Planty(0.1 miles)
Porte Saint-Florian(0.1 miles)
Maison de Jan Matejko(0.1 miles)
Musée de l'ambre(0.1 miles)
Place du marché(0.2 miles)
Barbacane de Cracovie(0.2 miles)
Juliusz Slowacki Theater(0.2 miles)
Musée historique de Cracovie(0.2 miles)
Palais de Krzysztofory(0.2 miles)
Basilique Sainte-Marie(0.2 miles)
Halle aux draps (Sukiennice)(0.2 miles)
Exposition souterraine Rynek(0.2 miles)
L'aéroport principal le plus proche est : Aéroport de Cracovie Jean-Paul II - Balice (KRK)(8.1 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Emplacement
ul. Św. Jana 15, Vieille ville de Cracovie, Cracovie, Pologne
Rue Floriańska (0.1 miles)
Musée Czartoryski (0.1 miles)
Royal Road (0.1 miles)
Planty (0.1 miles)
Porte Saint-Florian (0.1 miles)
Maison de Jan Matejko (0.1 miles)
Options de chambre
4
Suite, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
ClimatisationPlancher chauffantChauffage
4
Suite Junior, 2 lits une place
Détails de la chambre
2 Lits Simples
Couchages 3
ClimatisationPlancher chauffantChauffage
4
Chambre Classique, 2 lits une place
Détails de la chambre
2 Lits Simples
Couchages 2
ClimatisationPlancher chauffantChauffage
7
Suite Junior, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
ClimatisationPlancher chauffantChauffage
4
Chambre Classique, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationPlancher chauffantChauffage
Avis des voyageurs sur H15 Palace, a Luxury Collection Hotel, Krakow
8.9
Fabuleux
Basé sur 859 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'H15 Palace, un hôtel de la Collection Luxury, à Cracovie, les voyageurs apprécient constamment l'emplacement central et calme, le bâtiment historique élégant, les chambres confortables, l'impressionnant spa et la piscine, ainsi que le personnel chaleureux et attentionné. Quelques-uns soulignent cependant des lacunes dans le service de ménage, des particularités mineures dans les chambres et des incohérences au petit-déjeuner.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'H15 Palace, un hôtel de la Collection Luxury, à Cracovie, les voyageurs apprécient constamment l'emplacement central et calme, le bâtiment historique élégant, les chambres confortables, l'impressionnant spa et la piscine, ainsi que le personnel chaleureux et attentionné. Quelques-uns soulignent cependant des lacunes dans le service de ménage, des particularités mineures dans les chambres et des incohérences au petit-déjeuner.
Le petit-déjeuner est fréquemment salué pour sa qualité et sa variété, et le restaurant sur place, récompensé par un Michelin, reçoit également d'excellentes critiques. Les chambres sont souvent spacieuses et bien équipées, avec de hauts plafonds et des équipements modernes, bien que certains évoquent des lits fermes, un éclairage difficile, des sols de salle de bain glissants et des frustrations occasionnelles avec le Wi-Fi ou la connexion TV. Idéal pour les voyageurs à la recherche d'un confort chic et d'un point de départ paisible à proximité des sites de Cracovie.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient à plusieurs reprises le spa et la piscine, avec mention du sauna, du hammam et d'une petite salle de sport comme étant agréables et bien entretenus. Quelques-uns font état de fermetures temporaires ou d'un nombre limité de transats, mais dans l'ensemble, les installations de bien-être constituent un point fort.
Avis de voyageur à ce sujet
6
Thiago
9 janv. 2026
·
A séjourné 6 nuits
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
10
Barbara
27 mars 2025
·
A séjourné 3 nuits
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
8
Viktoria
13 juil. 2025
·
A séjourné 3 nuits
Synd att spa och gym var stängt
Synd att spa och gym var stängt
10
Ash
23 nov. 2024
·
A séjourné 3 nuits
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Lamiese
22 mai 2023
·
A séjourné 3 nuits
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Ciarán
5 juin 2024
·
A séjourné 3 nuits
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
10
Alexander
21 mars 2025
·
A séjourné 3 nuits
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
10
William Duncan
2 avr. 2025
·
A séjourné 4 nuits
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
James
1 mars 2026
·
A séjourné 3 nuits
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Charlotte
1 mai 2025
·
A séjourné 3 nuits
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est largement saluée, beaucoup décrivant l'hôtel et les chambres comme étant impeccables. Des plaintes occasionnelles signalent la présence de parasites, des serviettes usées ou un service de ménage incohérent et un oubli de préparation des lits pour la nuit.
Avis de voyageur à ce sujet
10
Galena-Alixia
18 nov. 2025
·
A séjourné 3 nuits
Spotless, friendly staff, excellent facilities
Spotless, friendly staff, excellent facilities
6
Jing
15 déc. 2024
·
A séjourné 1 nuit
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
10
Sarah
17 nov. 2024
·
A séjourné 4 nuits
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
8
Carlos
7 oct. 2023
·
A séjourné 2 nuits
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
10
Flaminia
10 sept. 2023
·
A séjourné 4 nuits
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
10
Sian
30 janv. 2023
·
A séjourné 3 nuits
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
8
Geert
7 juin 2024
·
A séjourné 4 nuits
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
2
Mark W
22 juin 2024
·
A séjourné 2 nuits
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
10
Nicole
19 févr. 2026
·
A séjourné 3 nuits
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
10
Maria
24 sept. 2025
·
A séjourné 4 nuits
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses, confortables et bien aménagées, avec de hauts plafonds, des équipements modernes et des salles de bains luxueuses. Certains clients signalent des lits fermes, des agencements ou un éclairage maladroits, des sols de salle de bain glissants, une climatisation faible ou compliquée, ainsi que des problèmes occasionnels de connexion Wi-Fi ou TV.
Avis de voyageur à ce sujet
8
Eamonn
19 août 2024
·
A séjourné 7 nuits
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
6
Thiago
9 janv. 2026
·
A séjourné 6 nuits
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
6
Marcin
10 janv. 2023
·
A séjourné 1 nuit
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
8
Ju Wen
8 août 2024
·
A séjourné 3 nuits
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
8
Aiko
26 févr. 2024
·
A séjourné 2 nuits
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
10
DANIEL
2 mars 2025
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A séjourné 3 nuits
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
10
Sarah
17 nov. 2024
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A séjourné 4 nuits
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
10
Dale
1 sept. 2024
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A séjourné 3 nuits
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
10
Staci
20 sept. 2025
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A séjourné 4 nuits
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Michael
4 mars 2023
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A séjourné 3 nuits
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est fréquemment décrit comme exceptionnel, avec un personnel amical et serviable et un service de conciergerie utile pour les réservations et les visites. Quelques clients ont rencontré des réponses incohérentes ou des interactions impolies à la réception.
Avis de voyageur à ce sujet
10
Elizabeth
19 févr. 2026
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A séjourné 3 nuits
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
10
John
26 août 2025
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A séjourné 1 nuit
Great hotel in a great location. Employees went out of their way to be accomodating.
Great hotel in a great location. Employees went out of their way to be accomodating.
10
Robert
29 janv. 2024
·
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
6
Rafal
27 juil. 2024
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A séjourné 4 nuits
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
10
alastair
1 janv. 2025
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A séjourné 4 nuits
Amazing. Staff exceptional
Amazing. Staff exceptional
6
Jessica
28 juil. 2025
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A séjourné 3 nuits
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
10
Mary Ellen
24 mai 2023
·
A séjourné 1 nuit
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
10
Ryan
18 août 2024
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A séjourné 4 nuits
The staff couldn’t help enough
The staff couldn’t help enough
10
James
1 mars 2026
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A séjourné 3 nuits
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Sedarius
21 sept. 2023
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A séjourné 2 nuits
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central et calme, à quelques pas de la place principale et des sites de la vieille ville, avec un accès facile aux transports. Les clients apprécient la proximité des restaurants, des bars et de la gare tout en restant à l'écart de la foule.
Avis de voyageur à ce sujet
10
Matteo
4 juil. 2025
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A séjourné 5 nuits
Amazing location and beautiful, upscale hotel
Amazing location and beautiful, upscale hotel
10
Monica
9 avr. 2025
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A séjourné 2 nuits
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
10
Mark
28 oct. 2024
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A séjourné 4 nuits
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
10
Anita
3 août 2024
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A séjourné 4 nuits
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
10
Lamiese
22 mai 2023
·
A séjourné 3 nuits
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Miroslaw
3 août 2025
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A séjourné 6 nuits
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
10
Rita
12 mars 2025
·
A séjourné 3 nuits
Nice hotel in a convenient location.
Nice hotel in a convenient location.
10
Hannah
6 janv. 2025
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A séjourné 3 nuits
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
10
William Duncan
2 avr. 2025
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A séjourné 4 nuits
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
Borja
7 avr. 2025
·
A séjourné 3 nuits
Excellent hotel on a perfect location
Excellent hotel on a perfect location
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est largement salué pour sa qualité, sa variété et son service, plusieurs le qualifiant de meilleur qu'ils aient jamais eu ; le restaurant sur place reçoit également d'excellentes critiques. Certains notent des temps d'attente occasionnels, des options limitées pour les végétariens ou les végétaliens, de petites portions ou un menu de petit-déjeuner qu'ils n'ont pas apprécié.
Avis de voyageur à ce sujet
10
Richard
7 août 2025
·
A séjourné 7 nuits
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
8
Siobhan
11 janv. 2023
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A séjourné 5 nuits
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
10
Sebastian
22 juil. 2025
·
A séjourné 2 nuits
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
10
Brie
15 juin 2025
·
A séjourné 4 nuits
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
10
Kelsey
19 août 2024
·
A séjourné 3 nuits
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
10
Ash
23 nov. 2024
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A séjourné 3 nuits
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Glauber
18 juil. 2023
·
A séjourné 2 nuits
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
10
Winfield
23 mars 2025
·
A séjourné 3 nuits
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
10
Staci
20 sept. 2025
·
A séjourné 4 nuits
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Hannah
25 juil. 2024
·
A séjourné 4 nuits
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
GAELLE
17 mars 2025
·
A séjourné 1 nuit
Très bel hôtel au calme et très proche du marché central.
Très bel hôtel au calme et très proche du marché central.
10
Olivier
20 mai 2024
·
A séjourné 5 nuits
Exceptionnel. La recette d'un séjour réussi.
Exceptionnel. La recette d'un séjour réussi.
10
Patrick
3 oct. 2023
·
A séjourné 3 nuits
Séjour magnifique Hôtel bien situé , personnel parfait chambres nickel et petit déjeuner exceptionnel
Séjour magnifique Hôtel bien situé , personnel parfait chambres nickel et petit déjeuner exceptionnel
10
Glauber
18 juil. 2023
·
A séjourné 2 nuits
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
10
olivier
21 juil. 2022
·
A séjourné 2 nuits
hôtel au coeur de Cracovie mais très calme. piscine agréable.Personnel à l'écoute
hôtel au coeur de Cracovie mais très calme. piscine agréable.Personnel à l'écoute
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: NO DATA
- 2026-09-21: 409.5472207672119USD
- 2026-09-22: 382.91569947509765USD
- 2026-09-23: 364.02082639160153USD
- 2026-09-24: 398.48038161621093USD
- 2026-09-25: 415.2747475387573USD
- 2026-09-26: 453.72595561065674USD
- 2026-09-27: 398.48038161621093USD
- 2026-09-28: 487.5897892730713USD
- 2026-09-29: 387.9960739746094USD
- 2026-09-30: 475.9588566970825USD
- 2026-10-01: 431.8857472366333USD
- 2026-10-02: 451.1718085968017USD
- 2026-10-03: 380.75844359893796USD
- 2026-10-04: 298.967590965271USD
- 2026-10-05: 432.33879231262205USD
- 2026-10-06: 500.48700190429685USD
- 2026-10-07: 578.3784620864868USD
- 2026-10-08: 330.3537939147949USD
- 2026-10-09: 823.3226756469726USD
- 2026-10-10: 2363.498480566406USD
- 2026-10-11: 839.1785885559082USD
- 2026-10-12: 351.63526185607907USD
- 2026-10-13: 321.4873844467163USD
- 2026-10-14: 321.4873844467163USD
- 2026-10-15: 522.0597006134033USD
- 2026-10-16: 365.1723145019531USD
- 2026-10-17: 382.91569947509765USD
- 2026-10-18: 287.7908230453491USD
- 2026-10-19: 297.11020761566164USD
- 2026-10-20: 383.55907316436765USD
- 2026-10-21: 339.77030205688476USD
- 2026-10-22: NO DATA
- 2026-10-23: 461.1922952041626USD
- 2026-10-24: 351.63526185607907USD
- 2026-10-25: 266.42304247741697USD
- 2026-10-26: 310.18329927978516USD
- 2026-10-27: 307.41121900634766USD
- 2026-10-28: 297.70348009643556USD
- 2026-10-29: 277.1446836021423USD
- 2026-10-30: 266.42304247741697USD
- 2026-10-31: 262.022200605011USD
- 2026-11-01: 238.10886230163572USD
- 2026-11-02: 238.10886230163572USD
- 2026-11-03: 229.74943018112182USD
- 2026-11-04: 229.74943018112182USD
- 2026-11-05: 249.16485552062989USD
- 2026-11-06: 279.5284620162964USD
- 2026-11-07: 279.5284620162964USD
- 2026-11-08: 237.2573691719055USD
- 2026-11-09: 229.74943018112182USD
- 2026-11-10: 229.74943018112182USD
- 2026-11-11: 238.10886230163572USD
- 2026-11-12: 258.829438117218USD
- 2026-11-13: 309.5684748825073USD
- 2026-11-14: 330.1776USD
- 2026-11-15: 238.10886230163572USD
- 2026-11-16: 229.74943018112182USD
- 2026-11-17: 238.10886230163572USD
- 2026-11-18: 229.74943018112182USD
- 2026-11-19: 249.16485552062989USD
- 2026-11-20: 309.5684748825073USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Piscine accessible de 07 h 00 à 22 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Le petit déjeuner préparé sur commande coûte environ 180 PLN par adulte et environ 90 PLN par enfant.
- Navette aéroport : 170 PLN par véhicule, aller simple, maximum 3 passager(s)
- Prix pour le stationnement à proximité : 150 PLN par jour (à 200 mètres)
- Animaux de compagnie : 200 PLN par animal et par jour, auxquels s'ajoutent 540 PLN de frais de nettoyage par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Jardin
Randonnée
Piscine intérieure
Bicycle Tour Information
Pool (Indoor)
Mobilier d'extérieur
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Connexion Internet
Wi-fi gratuit