H15 Palace, a Luxury Collection Hotel, Krakow
US$ 301
/noite
Média para setembro
Preços para H15 Palace, a Luxury Collection Hotel, Krakow
Selecione datas para ver preços e disponibilidade
US$ 301
/noite
Média para setembro
Preços médios mensais
Em H15 Palace, a Luxury Collection Hotel, Krakow, o preço por noite é, em média, US$ 231 no mês mais barato (janeiro) e US$ 368 no mês mais caro (junho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 231 |
| fevereiro | US$ 248 |
| março | US$ 264 |
| abril | US$ 332 |
| maio | US$ 367 |
| junho | US$ 368 |
| julho | US$ 314 |
| agosto | US$ 325 |
| setembro | US$ 301 |
| outubro | US$ 277 |
| novembro | US$ 272 |
| dezembro | US$ 357 |
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set. · US$ 301
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Mais caro: junho (aprox. US$ 368)
Mais barato: janeiro (aprox. US$ 231)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma piscina interior, Sauna e uma sala de fitness. Entre as facili...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma piscina interior, Sauna e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Planeia um evento em Cracóvia? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 110 metros quadrados. O hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
Restaurante
Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços preparados no momento diariamente entre as 7:00 e as 11:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 70 quartos com decoração personalizada, com um minibar e Smart TV. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma banheira ou um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.
Localização
Uma estadia nH15 Palace, a Luxury Collection Hotel, Krakow coloca-o no coração de Cracóvia, apenas a 3 minuto(s) a pé de Praça Principal do Mercado e a 4 minuto(s) de carro de Castelo Wawel. Este hotel de luxo está a 13,4 km (8,3 mi) de Wieliczka Salt Mine e a 0,1 km (0,1 mi) de Rua Floriańska.
O que há nas proximidades
Rua Floriańska(0.1 milhas)
Museu Czartoryski(0.1 milhas)
Royal Road(0.1 milhas)
Parque Planty(0.1 milhas)
Florian's Gate(0.1 milhas)
Jan Matejko House(0.1 milhas)
Museu do Âmbar(0.1 milhas)
Praça Principal do Mercado(0.2 milhas)
Kraków Barbican(0.2 milhas)
Lost Souls Alley(0.2 milhas)
Teatro Juliusz Slowacki(0.2 milhas)
Museu Histórico de Cracóvia(0.2 milhas)
Palácio de Krzysztofory(0.2 milhas)
St. Mary's Basilica(0.2 milhas)
Cloth Hall(0.2 milhas)
O aeroporto principal mais próximo é o de Cracóvia (KRK-John Paul II - Balice)(8.1 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Localização
ul. Św. Jana 15, Centro Histórico de Cracóvia, Cracóvia, Polónia
Rua Floriańska (0.1 milhas)
Museu Czartoryski (0.1 milhas)
Royal Road (0.1 milhas)
Parque Planty (0.1 milhas)
Florian's Gate (0.1 milhas)
Jan Matejko House (0.1 milhas)
Opções de quartos
4
Suite, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoSoalho aquecidoAquecimento
4
Suite Júnior, 2 camas individuais
Detalhes do quarto
2 Camas Individuais
Dormidas 3
Ar condicionadoSoalho aquecidoAquecimento
4
Quarto Clássico, 2 camas individuais
Detalhes do quarto
2 Camas Individuais
Dormidas 2
Ar condicionadoSoalho aquecidoAquecimento
7
Suite Júnior, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoSoalho aquecidoAquecimento
4
Quarto Clássico, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoSoalho aquecidoAquecimento
Avaliações dos hóspedes sobre H15 Palace, a Luxury Collection Hotel, Krakow
8.9
Fabuloso
Com base em 859 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No H15 Palace, um hotel da Luxury Collection em Cracóvia, os viajantes elogiam consistentemente a localização central e tranquila, o edifício histórico elegante, os quartos confortáveis, o spa e a piscina impressionantes e a equipe atenciosa e cordial, embora alguns mencionem falhas na limpeza, pequenas peculiaridades nos quartos e inconsistências no café da manhã.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No H15 Palace, um hotel da Luxury Collection em Cracóvia, os viajantes elogiam consistentemente a localização central e tranquila, o edifício histórico elegante, os quartos confortáveis, o spa e a piscina impressionantes e a equipe atenciosa e cordial, embora alguns mencionem falhas na limpeza, pequenas peculiaridades nos quartos e inconsistências no café da manhã.
O café da manhã é frequentemente elogiado pela sua qualidade e variedade, e o restaurante no local, reconhecido pela Michelin, também recebe avaliações muito positivas. Os quartos são frequentemente espaçosos e bem equipados, com tetos altos e comodidades modernas, embora alguns mencionem camas firmes, iluminação complicada, pisos de banheiro escorregadios e ocasionais problemas de conexão Wi-Fi ou TV. Ideal para viajantes que buscam conforto sofisticado e uma base serena perto das atrações de Cracóvia.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes elogiam repetidamente o spa e a piscina, com sauna, sala de vapor e uma pequena academia sendo considerados agradáveis e bem conservados. Alguns mencionam fechamentos temporários ou espreguiçadeiras limitadas, mas, no geral, as instalações de bem-estar são um destaque.
Avaliações dos hóspedes relacionadas
6
Thiago
9 de jan. de 2026
·
A estadia foi de 6 noites
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
10
Barbara
27 de mar. de 2025
·
A estadia foi de 3 noites
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
8
Viktoria
13 de jul. de 2025
·
A estadia foi de 3 noites
Synd att spa och gym var stängt
Synd att spa och gym var stängt
10
Ash
23 de nov. de 2024
·
A estadia foi de 3 noites
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Lamiese
22 de mai. de 2023
·
A estadia foi de 3 noites
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Ciarán
5 de jun. de 2024
·
A estadia foi de 3 noites
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
10
Alexander
21 de mar. de 2025
·
A estadia foi de 3 noites
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
10
William Duncan
2 de abr. de 2025
·
A estadia foi de 4 noites
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
James
1 de mar. de 2026
·
A estadia foi de 3 noites
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Charlotte
1 de mai. de 2025
·
A estadia foi de 3 noites
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é amplamente elogiada, com muitos descrevendo o hotel e os quartos como impecáveis. Reclamações ocasionais citam pragas, toalhas desgastadas, ou limpeza inconsistente e ausência de serviço de preparação da cama para dormir.
Avaliações dos hóspedes relacionadas
10
Galena-Alixia
18 de nov. de 2025
·
A estadia foi de 3 noites
Spotless, friendly staff, excellent facilities
Spotless, friendly staff, excellent facilities
6
Jing
15 de dez. de 2024
·
A estadia foi de 1 noite
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
10
Sarah
17 de nov. de 2024
·
A estadia foi de 4 noites
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
8
Carlos
7 de out. de 2023
·
A estadia foi de 2 noites
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
10
Flaminia
10 de set. de 2023
·
A estadia foi de 4 noites
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
10
Sian
30 de jan. de 2023
·
A estadia foi de 3 noites
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
8
Geert
7 de jun. de 2024
·
A estadia foi de 4 noites
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
2
Mark W
22 de jun. de 2024
·
A estadia foi de 2 noites
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
10
Nicole
19 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
10
Maria
24 de set. de 2025
·
A estadia foi de 4 noites
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, confortáveis e bem equipados, com tetos altos, comodidades modernas e banheiros luxuosos. Alguns hóspedes relatam camas firmes, layouts ou iluminação desajeitados, pisos de banheiro escorregadios, ar condicionado fraco ou complicado e ocasionais problemas de conexão Wi-Fi/TV.
Avaliações dos hóspedes relacionadas
8
Eamonn
19 de ago. de 2024
·
A estadia foi de 7 noites
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
6
Thiago
9 de jan. de 2026
·
A estadia foi de 6 noites
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
6
Marcin
10 de jan. de 2023
·
A estadia foi de 1 noite
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
8
Ju Wen
8 de ago. de 2024
·
A estadia foi de 3 noites
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
8
Aiko
26 de fev. de 2024
·
A estadia foi de 2 noites
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
10
DANIEL
2 de mar. de 2025
·
A estadia foi de 3 noites
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
10
Sarah
17 de nov. de 2024
·
A estadia foi de 4 noites
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
10
Dale
1 de set. de 2024
·
A estadia foi de 3 noites
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
10
Staci
20 de set. de 2025
·
A estadia foi de 4 noites
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Michael
4 de mar. de 2023
·
A estadia foi de 3 noites
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é frequentemente descrito como excepcional, com uma equipe simpática e proativa e um concierge prestativo para reservas e passeios. Alguns hóspedes relataram respostas inconsistentes ou interações impacientes na recepção.
Avaliações dos hóspedes relacionadas
10
Elizabeth
19 de fev. de 2026
·
A estadia foi de 3 noites
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
10
John
26 de ago. de 2025
·
A estadia foi de 1 noite
Great hotel in a great location. Employees went out of their way to be accomodating.
Great hotel in a great location. Employees went out of their way to be accomodating.
10
Robert
29 de jan. de 2024
·
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
6
Rafal
27 de jul. de 2024
·
A estadia foi de 4 noites
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
10
alastair
1 de jan. de 2025
·
A estadia foi de 4 noites
Amazing. Staff exceptional
Amazing. Staff exceptional
6
Jessica
28 de jul. de 2025
·
A estadia foi de 3 noites
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
10
Mary Ellen
24 de mai. de 2023
·
A estadia foi de 1 noite
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
10
Ryan
18 de ago. de 2024
·
A estadia foi de 4 noites
The staff couldn’t help enough
The staff couldn’t help enough
10
James
1 de mar. de 2026
·
A estadia foi de 3 noites
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Sedarius
21 de set. de 2023
·
A estadia foi de 2 noites
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central e tranquila, a uma curta caminhada da Praça Principal e das atrações da Cidade Velha, com fácil acesso ao transporte. Os hóspedes apreciam estar perto de restaurantes, bares e da estação de trem, permanecendo longe das multidões.
Avaliações dos hóspedes relacionadas
10
Matteo
4 de jul. de 2025
·
A estadia foi de 5 noites
Amazing location and beautiful, upscale hotel
Amazing location and beautiful, upscale hotel
10
Monica
9 de abr. de 2025
·
A estadia foi de 2 noites
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
10
Mark
28 de out. de 2024
·
A estadia foi de 4 noites
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
10
Anita
3 de ago. de 2024
·
A estadia foi de 4 noites
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
10
Lamiese
22 de mai. de 2023
·
A estadia foi de 3 noites
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Miroslaw
3 de ago. de 2025
·
A estadia foi de 6 noites
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
10
Rita
12 de mar. de 2025
·
A estadia foi de 3 noites
Nice hotel in a convenient location.
Nice hotel in a convenient location.
10
Hannah
6 de jan. de 2025
·
A estadia foi de 3 noites
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
10
William Duncan
2 de abr. de 2025
·
A estadia foi de 4 noites
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
Borja
7 de abr. de 2025
·
A estadia foi de 3 noites
Excellent hotel on a perfect location
Excellent hotel on a perfect location
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado pela qualidade, variedade e serviço, com vários o classificando como o melhor que já tiveram; o restaurante no local também recebe avaliações muito positivas. Alguns observam ocasionais esperas, opções vegetarianas ou veganas limitadas, porções pequenas ou um menu de café da manhã de que não gostaram.
Avaliações dos hóspedes relacionadas
10
Richard
7 de ago. de 2025
·
A estadia foi de 7 noites
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
8
Siobhan
11 de jan. de 2023
·
A estadia foi de 5 noites
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
10
Sebastian
22 de jul. de 2025
·
A estadia foi de 2 noites
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
10
Brie
15 de jun. de 2025
·
A estadia foi de 4 noites
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
10
Kelsey
19 de ago. de 2024
·
A estadia foi de 3 noites
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
10
Ash
23 de nov. de 2024
·
A estadia foi de 3 noites
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Glauber
18 de jul. de 2023
·
A estadia foi de 2 noites
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
10
Winfield
23 de mar. de 2025
·
A estadia foi de 3 noites
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
10
Staci
20 de set. de 2025
·
A estadia foi de 4 noites
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Hannah
25 de jul. de 2024
·
A estadia foi de 4 noites
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
paulo
28 de mai. de 2026
·
A estadia foi de 3 noites
Atendimento frio e distante donfront desk e desorganiAxao na limpesa e cafe da manha . Poucos funcionarisoq qq
Atendimento frio e distante donfront desk e desorganiAxao na limpesa e cafe da manha . Poucos funcionarisoq qq
6
Thiago
9 de jan. de 2026
·
A estadia foi de 6 noites
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
10
Farah
6 de out. de 2025
·
A estadia foi de 3 noites
Não tive tempo de utilizar os serviços de SPa
Não tive tempo de utilizar os serviços de SPa
10
Derick
28 de set. de 2025
·
A estadia foi de 3 noites
Melhor hotel desta viagem onde todos foram 5 estrelas. Neste realmente tivemos uma experiência 5 estrelas, digo até ser superior ao 5 estrelas padrão.
Melhor hotel desta viagem onde todos foram 5 estrelas. Neste realmente tivemos uma experiência 5 estrelas, digo até ser superior ao 5 estrelas padrão.
10
Rafael
10 de out. de 2024
·
A estadia foi de 3 noites
Incrível...hotel maravilhoso a um preço que não te arranca os olhos da cara. Café da manhã excelente e piscina e duas saunas para relaxar...
Incrível...hotel maravilhoso a um preço que não te arranca os olhos da cara. Café da manhã excelente e piscina e duas saunas para relaxar...
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: NO DATA
- 2026-09-21: 409.5600810750732USD
- 2026-09-22: 382.92772351904296USD
- 2026-09-23: 364.03225711230465USD
- 2026-09-24: 398.4928944111328USD
- 2026-09-25: 415.2877876983032USD
- 2026-09-26: 453.7402031874389USD
- 2026-09-27: 398.4928944111328USD
- 2026-09-28: 487.60510021765134USD
- 2026-09-29: 388.0082575488281USD
- 2026-09-30: 475.97380241546625USD
- 2026-10-01: 431.8993090028686USD
- 2026-10-02: 451.1859759700927USD
- 2026-10-03: 380.7703999022827USD
- 2026-10-04: 298.9769789309692USD
- 2026-10-05: 432.3523683050537USD
- 2026-10-06: 500.5027178378906USD
- 2026-10-07: 578.3966239118041USD
- 2026-10-08: 330.3641674475097USD
- 2026-10-09: 823.3485290346679USD
- 2026-10-10: 2363.5726974492186USD
- 2026-10-11: 839.2049398395995USD
- 2026-10-12: 351.64630365417474USD
- 2026-10-13: 321.49747956280515USD
- 2026-10-14: 321.49747956280515USD
- 2026-10-15: 522.0760939573975USD
- 2026-10-16: 365.18378138085933USD
- 2026-10-17: 382.92772351904296USD
- 2026-10-18: 287.7998600462036USD
- 2026-10-19: 297.1195372571411USD
- 2026-10-20: 383.5711174110717USD
- 2026-10-21: 339.7809712800293USD
- 2026-10-22: NO DATA
- 2026-10-23: 461.2067772335815USD
- 2026-10-24: 351.64630365417474USD
- 2026-10-25: 266.43140850256344USD
- 2026-10-26: 310.1930394331054USD
- 2026-10-27: 307.42087211279295USD
- 2026-10-28: 297.7128283674316USD
- 2026-10-29: 277.1533863005676USD
- 2026-10-30: 266.43140850256344USD
- 2026-10-31: 262.0304284380798USD
- 2026-11-01: 238.11633922521972USD
- 2026-11-02: 238.11633922521972USD
- 2026-11-03: 229.75664460781857USD
- 2026-11-04: 229.75664460781857USD
- 2026-11-05: 249.1726796165771USD
- 2026-11-06: 279.5372395684204USD
- 2026-11-07: 279.5372395684204USD
- 2026-11-08: 237.2648193575134USD
- 2026-11-09: 229.75664460781857USD
- 2026-11-10: 229.75664460781857USD
- 2026-11-11: 238.11633922521972USD
- 2026-11-12: 258.8375656934509USD
- 2026-11-13: 309.5781957295532USD
- 2026-11-14: 330.18796799999996USD
- 2026-11-15: 238.11633922521972USD
- 2026-11-16: 229.75664460781857USD
- 2026-11-17: 238.11633922521972USD
- 2026-11-18: 229.75664460781857USD
- 2026-11-19: 249.1726796165771USD
- 2026-11-20: 309.5781957295532USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- A piscina está aberta das 7:00 às 22:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Este alojamento aceita animais de estimação apenas em quartos específicos (a estadia está sujeita a custos adicionais, discriminados na secção "Taxas"). Os clientes podem solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.
- Tarifa de pequeno-almoço preparado no momento: 180 PLN por adulto e 90 PLN por criança (valores aproximados)
- Taxa de transporte de/para o aeroporto: 170 PLN por veículo (só ida, ocupação máxima de 3) pessoas
- Tarifa de estacionamento nas imediações: 150 PLN por dia (a 200 metros)
- Estadia de animais de estimação: 200 PLN por animal, por dia + 540 PLN (taxa de limpeza única)
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Serviços
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Cofre
Aluguer de bicicletas
Depósito de bagagem
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Caminhada
Piscina interior
Bicycle Tour Information
Pool (Indoor)
Mobiliário de exterior
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Tratamentos corporais
Tratamentos de beleza
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Internet
Wi-fi gratuito