H15 Palace, a Luxury Collection Hotel, Krakow
US$ 301
/ noite
Média para setembro
Preços para H15 Palace, a Luxury Collection Hotel, Krakow
Selecione datas para ver preços e disponibilidade
US$ 301
/ noite
Média para setembro
Média de preços por mês
Em H15 Palace, a Luxury Collection Hotel, Krakow, a diária custa em média US$ 231 no mês mais barato (janeiro) e US$ 368 no mês mais caro (junho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 231 |
| fevereiro | US$ 248 |
| março | US$ 264 |
| abril | US$ 332 |
| maio | US$ 367 |
| junho | US$ 368 |
| julho | US$ 314 |
| agosto | US$ 325 |
| setembro | US$ 301 |
| outubro | US$ 277 |
| novembro | US$ 272 |
| dezembro | US$ 357 |
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set. · US$ 301
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Mais caro: junho (aprox. US$ 368)
Mais barato: janeiro (aprox. US$ 231)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma piscina interna, uma sauna seca e uma academia. Este hotel oferece W...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma piscina interna, uma sauna seca e uma academia. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e salão de banquetes.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Hotel possui um espaço de 110 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Cracóvia. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto disponível 24 horas.
Jantar
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos na cafeteria deste hotel. Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã feito na hora disponível diariamente, entre 7h e 11h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 70 quartos com decoração individual, com frigobares e smart TVs. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de cortesia. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.
Localização
Com excelente localização no coração de Cracóvia, H15 Palace, a Luxury Collection Hotel, Krakow fica a apenas 3 minuto(s) de caminhada de Praça Principal do Mercado e a 4 minuto(s) de carro de Castelo Wawel. Este hotel de luxo fica a 13,4 km de Wieliczka Salt Mine e a 0,1 km de Floriańska Street.
Lugares próximos
Floriańska Street(0.1 milhas)
Museu Czartoryski(0.1 milhas)
Royal Road(0.1 milhas)
Planty Park(0.1 milhas)
Florian's Gate(0.1 milhas)
Jan Matejko House(0.1 milhas)
Museu do Âmbar(0.1 milhas)
Praça Principal do Mercado(0.2 milhas)
Kraków Barbican(0.2 milhas)
Teatro Juliusz Slowacki(0.2 milhas)
Museu Histórico de Cracóvia(0.2 milhas)
Palácio Krzysztofory(0.2 milhas)
St. Mary's Basilica(0.2 milhas)
Cloth Hall(0.2 milhas)
Metrô de Rynek(0.2 milhas)
O aeroporto mais próximo fica a Aeroporto John Paul II - Balice (KRK)(8.1 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Localização
ul. Św. Jana 15, Centro histórico de Cracóvia, Cracóvia, Polônia
Floriańska Street (0.1 milhas)
Museu Czartoryski (0.1 milhas)
Royal Road (0.1 milhas)
Planty Park (0.1 milhas)
Florian's Gate (0.1 milhas)
Jan Matejko House (0.1 milhas)
Opções de quarto
4
Suíte, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
Ar condicionadoPiso aquecidoAquecimento
4
Suíte júnior, 2 camas de solteiro
Detalhes do quarto
2 Camas De Solteiro
Acomoda 3
Ar condicionadoPiso aquecidoAquecimento
4
Quarto clássico, 2 camas de solteiro
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
Ar condicionadoPiso aquecidoAquecimento
7
Suíte júnior, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
Ar condicionadoPiso aquecidoAquecimento
4
Quarto clássico, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoPiso aquecidoAquecimento
Avaliações dos hóspedes sobre H15 Palace, a Luxury Collection Hotel, Krakow
8.9
Fabuloso
Com base em 859 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No H15 Palace, um hotel da Luxury Collection em Cracóvia, os viajantes elogiam consistentemente a localização central e tranquila, o edifício histórico elegante, os quartos confortáveis, o spa e a piscina impressionantes, e a equipe atenciosa e prestativa, embora alguns mencionem falhas na limpeza, pequenas peculiaridades nos quartos e inconsistências no café da manhã.
Leia maisIsso foi útil?
Opinião dos hóspedes
No H15 Palace, um hotel da Luxury Collection em Cracóvia, os viajantes elogiam consistentemente a localização central e tranquila, o edifício histórico elegante, os quartos confortáveis, o spa e a piscina impressionantes, e a equipe atenciosa e prestativa, embora alguns mencionem falhas na limpeza, pequenas peculiaridades nos quartos e inconsistências no café da manhã.
O café da manhã é frequentemente elogiado pela sua qualidade e variedade, e o restaurante no local, reconhecido pelo Michelin, também recebe avaliações positivas. Os quartos costumam ser espaçosos e bem equipados, com tetos altos e comodidades modernas, embora alguns mencionem camas firmes, iluminação complicada, pisos de banheiro escorregadios e frustrações ocasionais com a conexão Wi-Fi ou TV. Ideal para viajantes que buscam conforto de alto nível e uma base serena perto das atrações de Cracóvia.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes elogiam repetidamente o spa e a piscina, com sauna, sala de vapor e uma pequena academia considerados agradáveis e bem conservados. Alguns mencionam fechamentos temporários ou espreguiçadeiras limitadas, mas, no geral, as instalações de bem-estar são um destaque.
Avaliações dos hóspedes relacionadas
6
Thiago
9 de jan. de 2026
·
Hospedou-se por 6 noites
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
10
Barbara
27 de mar. de 2025
·
Hospedou-se por 3 noites
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
8
Viktoria
13 de jul. de 2025
·
Hospedou-se por 3 noites
Synd att spa och gym var stängt
Synd att spa och gym var stängt
10
Ash
23 de nov. de 2024
·
Hospedou-se por 3 noites
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Lamiese
22 de mai. de 2023
·
Hospedou-se por 3 noites
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Ciarán
5 de jun. de 2024
·
Hospedou-se por 3 noites
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
10
Alexander
21 de mar. de 2025
·
Hospedou-se por 3 noites
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
10
William Duncan
2 de abr. de 2025
·
Hospedou-se por 4 noites
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
James
1 de mar. de 2026
·
Hospedou-se por 3 noites
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Charlotte
1 de mai. de 2025
·
Hospedou-se por 3 noites
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é amplamente elogiada, com muitos descrevendo o hotel e os quartos como impecáveis. Reclamações ocasionais citam pragas, toalhas desgastadas ou limpeza inconsistente e serviço de quarto ausente.
Avaliações dos hóspedes relacionadas
10
Galena-Alixia
18 de nov. de 2025
·
Hospedou-se por 3 noites
Spotless, friendly staff, excellent facilities
Spotless, friendly staff, excellent facilities
6
Jing
15 de dez. de 2024
·
Hospedou-se por 1 noite
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
10
Sarah
17 de nov. de 2024
·
Hospedou-se por 4 noites
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
8
Carlos
7 de out. de 2023
·
Hospedou-se por 2 noites
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
10
Flaminia
10 de set. de 2023
·
Hospedou-se por 4 noites
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
10
Sian
30 de jan. de 2023
·
Hospedou-se por 3 noites
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
8
Geert
7 de jun. de 2024
·
Hospedou-se por 4 noites
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
2
Mark W
22 de jun. de 2024
·
Hospedou-se por 2 noites
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
10
Nicole
19 de fev. de 2026
·
Hospedou-se por 3 noites
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
10
Maria
24 de set. de 2025
·
Hospedou-se por 4 noites
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, confortáveis e bem equipados, com tetos altos, comodidades modernas e banheiros luxuosos. Alguns hóspedes relatam camas firmes, layouts ou iluminação desajeitados, pisos de banheiro escorregadios, ar condicionado fraco ou complicado e problemas ocasionais de conexão Wi-Fi/TV.
Avaliações dos hóspedes relacionadas
8
Eamonn
19 de ago. de 2024
·
Hospedou-se por 7 noites
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
6
Thiago
9 de jan. de 2026
·
Hospedou-se por 6 noites
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
6
Marcin
10 de jan. de 2023
·
Hospedou-se por 1 noite
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
8
Ju Wen
8 de ago. de 2024
·
Hospedou-se por 3 noites
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
8
Aiko
26 de fev. de 2024
·
Hospedou-se por 2 noites
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
10
DANIEL
2 de mar. de 2025
·
Hospedou-se por 3 noites
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
10
Sarah
17 de nov. de 2024
·
Hospedou-se por 4 noites
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
10
Dale
1 de set. de 2024
·
Hospedou-se por 3 noites
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
10
Staci
20 de set. de 2025
·
Hospedou-se por 4 noites
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Michael
4 de mar. de 2023
·
Hospedou-se por 3 noites
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é frequentemente descrito como excepcional, com uma equipe simpática e proativa e um concierge prestativo para reservas e passeios. Alguns hóspedes tiveram experiências com respostas inconsistentes ou interações rudes na recepção.
Avaliações dos hóspedes relacionadas
10
Elizabeth
19 de fev. de 2026
·
Hospedou-se por 3 noites
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
10
John
26 de ago. de 2025
·
Hospedou-se por 1 noite
Great hotel in a great location. Employees went out of their way to be accomodating.
Great hotel in a great location. Employees went out of their way to be accomodating.
10
Robert
29 de jan. de 2024
·
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
6
Rafal
27 de jul. de 2024
·
Hospedou-se por 4 noites
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
10
alastair
1 de jan. de 2025
·
Hospedou-se por 4 noites
Amazing. Staff exceptional
Amazing. Staff exceptional
6
Jessica
28 de jul. de 2025
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Hospedou-se por 3 noites
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
10
Mary Ellen
24 de mai. de 2023
·
Hospedou-se por 1 noite
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
10
Ryan
18 de ago. de 2024
·
Hospedou-se por 4 noites
The staff couldn’t help enough
The staff couldn’t help enough
10
James
1 de mar. de 2026
·
Hospedou-se por 3 noites
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Sedarius
21 de set. de 2023
·
Hospedou-se por 2 noites
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização central e tranquila, a uma curta caminhada da Praça Principal e das atrações da Cidade Velha, com fácil acesso ao transporte. Os hóspedes apreciam estar perto de restaurantes, bares e da estação de trem, permanecendo longe das multidões.
Avaliações dos hóspedes relacionadas
10
Matteo
4 de jul. de 2025
·
Hospedou-se por 5 noites
Amazing location and beautiful, upscale hotel
Amazing location and beautiful, upscale hotel
10
Monica
9 de abr. de 2025
·
Hospedou-se por 2 noites
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
10
Mark
28 de out. de 2024
·
Hospedou-se por 4 noites
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
10
Anita
3 de ago. de 2024
·
Hospedou-se por 4 noites
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
10
Lamiese
22 de mai. de 2023
·
Hospedou-se por 3 noites
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Miroslaw
3 de ago. de 2025
·
Hospedou-se por 6 noites
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
10
Rita
12 de mar. de 2025
·
Hospedou-se por 3 noites
Nice hotel in a convenient location.
Nice hotel in a convenient location.
10
Hannah
6 de jan. de 2025
·
Hospedou-se por 3 noites
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
10
William Duncan
2 de abr. de 2025
·
Hospedou-se por 4 noites
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
Borja
7 de abr. de 2025
·
Hospedou-se por 3 noites
Excellent hotel on a perfect location
Excellent hotel on a perfect location
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é amplamente elogiado pela qualidade, variedade e serviço, com muitos o considerando o melhor que já tiveram; o restaurante no local também recebe excelentes avaliações. Alguns mencionam esperas ocasionais, opções vegetarianas ou veganas limitadas, porções pequenas ou um menu de café da manhã que não gostaram.
Avaliações dos hóspedes relacionadas
10
Richard
7 de ago. de 2025
·
Hospedou-se por 7 noites
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
8
Siobhan
11 de jan. de 2023
·
Hospedou-se por 5 noites
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
10
Sebastian
22 de jul. de 2025
·
Hospedou-se por 2 noites
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
10
Brie
15 de jun. de 2025
·
Hospedou-se por 4 noites
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
10
Kelsey
19 de ago. de 2024
·
Hospedou-se por 3 noites
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
10
Ash
23 de nov. de 2024
·
Hospedou-se por 3 noites
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Glauber
18 de jul. de 2023
·
Hospedou-se por 2 noites
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
10
Winfield
23 de mar. de 2025
·
Hospedou-se por 3 noites
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
10
Staci
20 de set. de 2025
·
Hospedou-se por 4 noites
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Hannah
25 de jul. de 2024
·
Hospedou-se por 4 noites
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
6
paulo
28 de mai. de 2026
·
Hospedou-se por 3 noites
Atendimento frio e distante donfront desk e desorganiAxao na limpesa e cafe da manha . Poucos funcionarisoq qq
Atendimento frio e distante donfront desk e desorganiAxao na limpesa e cafe da manha . Poucos funcionarisoq qq
6
Thiago
9 de jan. de 2026
·
Hospedou-se por 6 noites
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
10
Farah
6 de out. de 2025
·
Hospedou-se por 3 noites
Não tive tempo de utilizar os serviços de SPa
Não tive tempo de utilizar os serviços de SPa
10
Derick
28 de set. de 2025
·
Hospedou-se por 3 noites
Melhor hotel desta viagem onde todos foram 5 estrelas. Neste realmente tivemos uma experiência 5 estrelas, digo até ser superior ao 5 estrelas padrão.
Melhor hotel desta viagem onde todos foram 5 estrelas. Neste realmente tivemos uma experiência 5 estrelas, digo até ser superior ao 5 estrelas padrão.
10
Rafael
10 de out. de 2024
·
Hospedou-se por 3 noites
Incrível...hotel maravilhoso a um preço que não te arranca os olhos da cara. Café da manhã excelente e piscina e duas saunas para relaxar...
Incrível...hotel maravilhoso a um preço que não te arranca os olhos da cara. Café da manhã excelente e piscina e duas saunas para relaxar...
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-21: 418.11497081967167USD
- 2026-09-22: 383.9578362201538USD
- 2026-09-23: 363.98621670947267USD
- 2026-09-24: 398.44249565380863USD
- 2026-09-25: 415.2352648334656USD
- 2026-09-26: 453.68281711428835USD
- 2026-09-27: 398.44249565380863USD
- 2026-09-28: 487.54343113531496USD
- 2026-09-29: 387.959184819336USD
- 2026-09-30: 475.9136043830872USD
- 2026-10-01: 431.8446852221985USD
- 2026-10-02: 451.12891293878175USD
- 2026-10-03: 380.7222425693665USD
- 2026-10-04: 298.93916629135134USD
- 2026-10-05: 432.2976872244263USD
- 2026-10-06: 500.4394175498047USD
- 2026-10-07: 578.323472115387USD
- 2026-10-08: 330.3223851629639USD
- 2026-10-09: 823.2443973342286USD
- 2026-10-10: 2363.273768337891USD
- 2026-10-11: 839.0988027247315USD
- 2026-10-12: 351.60182974517824USD
- 2026-10-13: 321.45681867855836USD
- 2026-10-14: 321.45681867855836USD
- 2026-10-15: 522.0100652107544USD
- 2026-10-16: 365.1375953408203USD
- 2026-10-17: 382.879293342041USD
- 2026-10-18: 287.76346101498416USD
- 2026-10-19: 297.0819595345154USD
- 2026-10-20: 383.52260586184696USD
- 2026-10-21: 339.7379980201416USD
- 2026-10-22: NO DATA
- 2026-10-23: 461.1484468373108USD
- 2026-10-24: 351.60182974517824USD
- 2026-10-25: 266.3977120123902USD
- 2026-10-26: 310.1538082600098USD
- 2026-10-27: 307.38199154516604USD
- 2026-10-28: 297.67517560925296USD
- 2026-10-29: 277.11833376524356USD
- 2026-10-30: 266.3977120123902USD
- 2026-10-31: 261.99728855488587USD
- 2026-11-01: 238.08622383856203USD
- 2026-11-02: 238.08622383856203USD
- 2026-11-03: 229.72758650028993USD
- 2026-11-04: 229.72758650028993USD
- 2026-11-05: 249.14116589678957USD
- 2026-11-06: 279.501885539032USD
- 2026-11-07: 279.501885539032USD
- 2026-11-08: 237.23481166548157USD
- 2026-11-09: 229.72758650028993USD
- 2026-11-10: 229.72758650028993USD
- 2026-11-11: 238.08622383856203USD
- 2026-11-12: 258.80482962251284USD
- 2026-11-13: 309.5390423178406USD
- 2026-11-14: 330.146208USD
- 2026-11-15: 238.08622383856203USD
- 2026-11-16: 229.72758650028993USD
- 2026-11-17: 238.08622383856203USD
- 2026-11-18: 229.72758650028993USD
- 2026-11-19: 249.14116589678957USD
- 2026-11-20: 309.5390423178406USD
- 2026-11-21: 330.146208USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Acesso à piscina permitido entre 7h e 22h.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- A propriedade permite animais de estimação somente em determinados quartos (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para solicitar um desses quartos usando as informações de contato presentes na confirmação da reserva.
- Taxa de café da manhã feito na hora: PLN 180 para adultos e PLN 90 para crianças
- Taxa de traslado de/para o aeroporto: PLN 170 por veículo (só ida, ocupação máxima de 3)
- Estacionamento pago nos arredores: PLN 150 por dia (656 m de distância)
- Taxa para animais de estimação:PLN 200 por animal, por dia além de uma taxa de PLN 540 para uma única limpeza
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Serviços
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Aluguel de bicicletas
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Caminhada
Piscina interna
Bicycle Tour Information
Pool (Indoor)
Mobiliário de área externa
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Tratamentos corporais
Tratamentos faciais
Café da manhã no quarto
Sala para família
Beach Sun Loungers
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Internet
Wi-fi grátis