Alexandre Gala
US$754
/ night
Avg. for November
Prices for Alexandre Gala
Select dates to see prices and availability
US$754
/ night
Avg. for November
Monthly average prices
Nightly prices at Alexandre Gala average US$314 in the cheapest month (October) and US$1,045 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$999 |
| February | US$772 |
| March | US$850 |
| April | US$686 |
| May | US$645 |
| June | US$824 |
| July | US$858 |
| August | US$1,045 |
| September | US$866 |
| October | US$314 |
| November | US$754 |
| December | US$1,008 |
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Nov · US$754
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Most expensive: August (~US$1,045)
Cheapest: October (~US$314)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel in...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Arona? This hotel has 323 square feet (30 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 308 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Location
A stay at Alexandre Gala places you in the heart of Arona, within a 15-minute walk of Playa de las Américas and Siam Park. This family-friendly hotel is 1.9 mi (3 km) from Fañabé Beach and 3.8 mi (6.1 km) from El Duque Beach.
What's nearby
Veronicas Strip(0.2 Miles)
Troya Beach(0.3 Miles)
Playa de las Américas(0.3 Miles)
Torviscas Beach(0.5 Miles)
Magma Art and Congress Centre(0.6 Miles)
Siam Mall(0.6 Miles)
Bobo Beach(0.6 Miles)
Estadio Antonio Domínguez Alfonso(0.6 Miles)
Water Sports Tenerife(0.6 Miles)
Siam Park(0.8 Miles)
Quirónsalud Hospital Costa Adeje(0.8 Miles)
Central Park of Arona(0.9 Miles)
Golf Las Americas(0.9 Miles)
Arona Pyramid(1 Miles)
Parque Santiago 6 Shopping Center(1 Miles)
Tenerife South Airport (TFS)(11 Miles)
La Gomera (GMZ)(48.6 Miles)
Parking
Restaurant
Swimming pool
Room service
Tour desk
Dry cleaning
Location
Avenida Arquitecto Gómez Cuesta, 3, Playa de las Américas, Canary Islands, Spain
Veronicas Strip (0.2 Miles)
Troya Beach (0.3 Miles)
Playa de las Américas (0.3 Miles)
Torviscas Beach (0.5 Miles)
Magma Art and Congress Centre (0.6 Miles)
Siam Mall (0.6 Miles)
Room options
5
Standard Single Room, Balcony
Room details
2 Single Beds
and 1 Sofa Bed
312 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Family Room, Multiple Beds
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 3
312 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Standard Room, Balcony
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
323 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
4
Club Alexandre Superior Room
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
355 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Alexandre Gala
8.1
Very good
Based on 2,706 verified reviews
Who stays here?
Business
0%
Couple
46%
Family
37%
Group
13%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Alexandre Gala, travellers highlight a central location near the beach and nightlife, friendly staff, and generally clean, comfortable rooms, while also noting dated areas, mixed food quality, maintenance hiccups, and disruptive late-night noise in some rooms.
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What guests think
Across recent reviews of Alexandre Gala, travellers highlight a central location near the beach and nightlife, friendly staff, and generally clean, comfortable rooms, while also noting dated areas, mixed food quality, maintenance hiccups, and disruptive late-night noise in some rooms.
Service is often praised, though several guests report slow or brusque bar and restaurant service and uneven table management. Housekeeping is generally effective, but multiple reviews note lapses such as stained linens, mold, occasional pests, and maintenance issues. Facilities feature evening entertainment and a lively pool scene, while the gym feels dated and some in-dining drinks on half board carry extra charges. Overall, expect a bustling, well-located stay rather than a quiet retreat.
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AI-generated summary based on recent guest reviews
Facilities
Two outdoor pools, including one heated, plus regular evening entertainment and a spa are highlights. The gym is repeatedly described as old or poorly maintained and opening late.
Related guest reviews
8
Jacques
8 Mar 2025
·
Stayed 3 nights
Extérieur très sympa , très belles piscines, jacuzzi avec vue mer . Chambre standard. Vue moyenne. Petit déjeuner très bruyant . Le personnel de l hotel trop présents avec leur chariot.
Extérieur très sympa , très belles piscines, jacuzzi avec vue mer . Chambre standard. Vue moyenne. Petit déjeuner très bruyant . Le personnel de l hotel trop présents avec leur chariot.
6
Björn
23 Dec 2024
·
Stayed 7 nights
Helt okej hotell, frånsett gymmet som var helt fallfärdigt. Det mesta där var trasigt.
Helt okej hotell, frånsett gymmet som var helt fallfärdigt. Det mesta där var trasigt.
8
Vanessa
8 Jan 2025
·
Stayed 4 nights
The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
8
Martin
27 Dec 2024
·
Stayed 3 nights
Great hotel Great pool Near the beach there is a short cut from hotel Excellent gym for a hotel The room was very Sound proff even with a lot of noice outside - very very good Friendly staff - and for kids is a paradise. The entertainment master was great. The normal buffet is a bit tasteless for me but the Xmas Buffet was amazing.
Great hotel Great pool Near the beach there is a short cut from hotel Excellent gym for a hotel The room was very Sound proff even with a lot of noice outside - very very good Friendly staff - and for kids is a paradise. The entertainment master was great. The normal buffet is a bit tasteless for me but the Xmas Buffet was amazing.
8
Bartlomiej
8 Jul 2025
·
Stayed 7 nights
The hotel was really good.. Perfect location, walking distance to restaurant, shops and beach.. Lovel spa and great pool area.. I spent a week with my daughter at Alexandre Gala and we liked it.. Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion.. I recommended the hotel and i will gladly come back. Thank you for the good time...
The hotel was really good.. Perfect location, walking distance to restaurant, shops and beach.. Lovel spa and great pool area.. I spent a week with my daughter at Alexandre Gala and we liked it.. Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion.. I recommended the hotel and i will gladly come back. Thank you for the good time...
10
Angelo
23 Jun 2022
·
Stayed 7 nights
Tutto bene, benissimo intrattenimento serale
Tutto bene, benissimo intrattenimento serale
6
Muriel
24 Jan 2023
·
Stayed 3 nights
El hotel no esta mal pero el gymnasio es muy pobre, viejo y en el sotano sin aire y mucho ruido y olor de motor. La comida es de baja calidad y sin sabor. Por la tarde despues de la cena tambien no hay distraction o para bailar
El hotel no esta mal pero el gymnasio es muy pobre, viejo y en el sotano sin aire y mucho ruido y olor de motor. La comida es de baja calidad y sin sabor. Por la tarde despues de la cena tambien no hay distraction o para bailar
8
Gautier
28 Feb 2026
·
Stayed 7 nights
Très bon hôtel. Suite aux différents commentaires que nous avons pu lire avant d’y aller, nous avons longuement hésité à maintenir la réservation. La meilleure façon n’est pas de lire les commentaires mais de vous rendre au gala pour voir par vous-même. Le personnel est extrêmement gentil et serviable, la cuisine est de très bonne qualité, les spectacles le soir sont de très bonne qualité également. Il y a deux piscines extérieures, l’une n’est pas chauffée et donc est assez froide, l’autre est chauffée et elle est à bonne température pour s’y baigner. L’hôtel dispose d’un spa, très agréable, grand et propre. Vous trouverez toutes les commodités aux abords de l’hôtel, pharmacie, restaurants, boutiques, etc. Pour résumer nous sommes ravis de notre séjour à six ( trois adultes et trois enfants ).
Très bon hôtel. Suite aux différents commentaires que nous avons pu lire avant d’y aller, nous avons longuement hésité à maintenir la réservation. La meilleure façon n’est pas de lire les commentaires mais de vous rendre au gala pour voir par vous-même. Le personnel est extrêmement gentil et serviable, la cuisine est de très bonne qualité, les spectacles le soir sont de très bonne qualité également. Il y a deux piscines extérieures, l’une n’est pas chauffée et donc est assez froide, l’autre est chauffée et elle est à bonne température pour s’y baigner. L’hôtel dispose d’un spa, très agréable, grand et propre. Vous trouverez toutes les commodités aux abords de l’hôtel, pharmacie, restaurants, boutiques, etc. Pour résumer nous sommes ravis de notre séjour à six ( trois adultes et trois enfants ).
8
debbie
19 May 2025
·
Stayed 6 nights
Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.
Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.
8
Fabrizia
13 Oct 2025
·
Stayed 6 nights
La struttura è veramente bella, molto pulita e curata, con tante belle piante, ampi spazi per il relax così la gente non è mai ammassata. Piscina e idromassaggio tenuti molto bene, acqua pulita e quella dell'idromassaggio gradevolmente calda. La nostra camera davvero bella e spaziosa con ampi letti, anche per nostro figlio, il bagno anche molto grande e dotato di ogni comfort. Animazione semplice, più la sera e in particolare per bambini piccoli, mancava intrattenimento per la fascia 8/13 anni. Unica pecca è stato il cibo, molto poco vario e secondo me più gradito alla clientela tedesca e inglese o comunque del nord Europa cui peraltro era la maggioranza.
La struttura è veramente bella, molto pulita e curata, con tante belle piante, ampi spazi per il relax così la gente non è mai ammassata. Piscina e idromassaggio tenuti molto bene, acqua pulita e quella dell'idromassaggio gradevolmente calda. La nostra camera davvero bella e spaziosa con ampi letti, anche per nostro figlio, il bagno anche molto grande e dotato di ogni comfort. Animazione semplice, più la sera e in particolare per bambini piccoli, mancava intrattenimento per la fascia 8/13 anni. Unica pecca è stato il cibo, molto poco vario e secondo me più gradito alla clientela tedesca e inglese o comunque del nord Europa cui peraltro era la maggioranza.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found Alexandre Gala clean, with rooms and common areas often well maintained and regular housekeeping. However, multiple reviews cite lapses such as stained linens, mold, occasional pests, unclear pool water, and missed or superficial cleans.
Related guest reviews
10
Georgia
28 Sept 2025
·
Stayed 4 nights
Cant complain about anything, we asked for a room upgrade on booking and to our surprise they had done so, even with a bottle of bubbly. The hotel is very clean, the staff are friendly and the rooms are comfy and large. Would stay again.
Cant complain about anything, we asked for a room upgrade on booking and to our surprise they had done so, even with a bottle of bubbly. The hotel is very clean, the staff are friendly and the rooms are comfy and large. Would stay again.
6
Jaeme
16 Oct 2024
·
Stayed 5 nights
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
6
Dariela
16 Aug 2025
·
Stayed 7 nights
Hotellet var helt ok. Rommet vårt hadde noen flekker både på senga og gardiner. Frokost var ikke så bra. Vi benyttet ikke hotellet basseng da vi syntes det så skittent ut. Man kunne ikke se bunn og vannet var tåkete. Ellers grei beliggenhet og hyggelig folk som jobber der.
Hotellet var helt ok. Rommet vårt hadde noen flekker både på senga og gardiner. Frokost var ikke så bra. Vi benyttet ikke hotellet basseng da vi syntes det så skittent ut. Man kunne ikke se bunn og vannet var tåkete. Ellers grei beliggenhet og hyggelig folk som jobber der.
8
Andre
13 May 2023
·
Stayed 5 nights
Fijn hotel dichtbij het strand en de winkels en restaurants en uitgaansleven. Het brood had wat verser mogen zijn. Verder goede bedden, kamer werd iedere dag goed schoongemaakt. Zwembad was goed en netjes.
Fijn hotel dichtbij het strand en de winkels en restaurants en uitgaansleven. Het brood had wat verser mogen zijn. Verder goede bedden, kamer werd iedere dag goed schoongemaakt. Zwembad was goed en netjes.
4
Jamala S
8 May 2024
·
Stayed 6 nights
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.
8
Helen
27 Dec 2025
·
Stayed 11 nights
A warm welcome, into a very inviting and classy Christmas decorated reception! Swift and easy check- in. The room was spacious and spotless with one of the best showers I’ve ever had !
A warm welcome, into a very inviting and classy Christmas decorated reception! Swift and easy check- in. The room was spacious and spotless with one of the best showers I’ve ever had !
10
Richard
7 Jan 2023
·
Stayed 6 nights
Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.
Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.
6
Hrafnhildur
24 Jun 2025
·
Stayed 7 nights
Of mikill hávaði og ekki þrifalegt á sundlaugarsvæðinu. Herbergið gott.
Of mikill hávaði og ekki þrifalegt á sundlaugarsvæðinu. Herbergið gott.
10
Denise Margaret
15 Nov 2025
·
Stayed 7 nights
Clean lovely large room, staff were excellent very friendly and helpful. Would definitely stay in this beautiful hotel again.
Clean lovely large room, staff were excellent very friendly and helpful. Would definitely stay in this beautiful hotel again.
6
Lilla
17 Nov 2025
·
Stayed 7 nights
Wir haben aufgrund einer Empfehlung ein Zimmer in dieser Unterkunft gebucht. Leider waren unsere Erwartungen im Vergleich zu dem, was wir bekamen, zu hoch. Das Personal war nicht sehr nett, die Rezeptionisten schienen keine Freude an ihrer Arbeit zu haben. Der Boden und die Türklinken im Zimmer klemmten, das Badezimmer war schimmelig. Der Lärm von draußen im Zimmer war bei geschlossener Tür nicht störend, aber man konnte nicht lüften, da man wegen des Lärms nicht schlafen konnte. Das war ziemlich störend. Die Betten sollten mal überprüft werden, da sie stark quietschten. Das Essen war abwechslungsreich, aber ich würde es nicht als herausragend bezeichnen, und mehrmals gab es ein Gericht, das als laktosefrei gekennzeichnet war, es aber nicht war. Leider haben wir das selbst erlebt. Beim Frühstück lief eine Kakerlake im Restaurant herum, was auf einer Insel vorkommt, aber das Personal tat so, als ob es sie nicht bemerkt hätte. Auf Anfrage wurde sie aus dem Restaurant entfernt. Ganz zu schweigen davon, dass mein Partner krank wurde und wir seine Temperatur messen wollten, aber die Rezeptionistin sagte, das Thermometer sei kaputt, lass uns eins in der Apotheke kaufen. Ich denke, ein Thermometer gehört an einem solchen Ort zur Grundausstattung. Die Umgebung des Hotels ist tagsüber voller Müll, und nachts wimmelt es nur so von Drogenabhängigen und Prostituierten. Insgesamt denke ich, dass wir für dieses Geld ein viel besseres Hotel hätten finden können.
Wir haben aufgrund einer Empfehlung ein Zimmer in dieser Unterkunft gebucht. Leider waren unsere Erwartungen im Vergleich zu dem, was wir bekamen, zu hoch. Das Personal war nicht sehr nett, die Rezeptionisten schienen keine Freude an ihrer Arbeit zu haben. Der Boden und die Türklinken im Zimmer klemmten, das Badezimmer war schimmelig. Der Lärm von draußen im Zimmer war bei geschlossener Tür nicht störend, aber man konnte nicht lüften, da man wegen des Lärms nicht schlafen konnte. Das war ziemlich störend. Die Betten sollten mal überprüft werden, da sie stark quietschten. Das Essen war abwechslungsreich, aber ich würde es nicht als herausragend bezeichnen, und mehrmals gab es ein Gericht, das als laktosefrei gekennzeichnet war, es aber nicht war. Leider haben wir das selbst erlebt. Beim Frühstück lief eine Kakerlake im Restaurant herum, was auf einer Insel vorkommt, aber das Personal tat so, als ob es sie nicht bemerkt hätte. Auf Anfrage wurde sie aus dem Restaurant entfernt. Ganz zu schweigen davon, dass mein Partner krank wurde und wir seine Temperatur messen wollten, aber die Rezeptionistin sagte, das Thermometer sei kaputt, lass uns eins in der Apotheke kaufen. Ich denke, ein Thermometer gehört an einem solchen Ort zur Grundausstattung. Die Umgebung des Hotels ist tagsüber voller Müll, und nachts wimmelt es nur so von Drogenabhängigen und Prostituierten. Insgesamt denke ich, dass wir für dieses Geld ein viel besseres Hotel hätten finden können.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are frequently described as spacious and comfortable, but parts of the inventory feel dated and in need of refurbishment. Noise from nearby clubs can last into the early hours, and reviews note mixed Wi-Fi and AC plus occasional fixture issues.
Related guest reviews
8
BJöRN
20 Mar 2022
·
Stayed 11 nights
Mjög sein afgreiðsla í matsal og netsamband afleitt. Allt annað gott.
Mjög sein afgreiðsla í matsal og netsamband afleitt. Allt annað gott.
8
Vanessa
8 Jan 2025
·
Stayed 4 nights
The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
8
Andriejus
18 Dec 2025
·
Stayed 2 nights
Rooms needs refurbish
Rooms needs refurbish
10
claudio
27 Oct 2024
·
Stayed 3 nights
Soggiorno bellissimo come sempre .. però farei una nota alla struttura visto che è proprio sulla via dei locali notturni avrei aumentato l insonorizzazione delle stanze dalla parte dei locali perché senza tappi non si riusciva a riposare perché la musica andava avanti fino alla 4.30 del mattino ogni giorno
Soggiorno bellissimo come sempre .. però farei una nota alla struttura visto che è proprio sulla via dei locali notturni avrei aumentato l insonorizzazione delle stanze dalla parte dei locali perché senza tappi non si riusciva a riposare perché la musica andava avanti fino alla 4.30 del mattino ogni giorno
10
Oliver
7 Jul 2025
·
Stayed 8 nights
Der Hotel ist in top Lage. Direkt am Strand, hatt alles was man braucht für einme schönen Urlaub. Leider sehr laut abends, Wochenende bis 5Ihr morgens Musik. Sonst alles prima. Wieder gerne.
Der Hotel ist in top Lage. Direkt am Strand, hatt alles was man braucht für einme schönen Urlaub. Leider sehr laut abends, Wochenende bis 5Ihr morgens Musik. Sonst alles prima. Wieder gerne.
6
Vinthuja
31 Oct 2024
·
Stayed 1 night
Good: The pool, with a depth of 1.8 meters, and the strong Wi-Fi connection. Poor: The centralized air conditioning system is not ideal; it tends to be too hot. The bedding and sheets had a chlorine odor, which permeated the room and combined with the steam to create an unpleasant atmosphere. Additionally, the bathroom had water leakage beside the toilet. Average: The food and drinks. The hotel is in need of a renovation
Good: The pool, with a depth of 1.8 meters, and the strong Wi-Fi connection. Poor: The centralized air conditioning system is not ideal; it tends to be too hot. The bedding and sheets had a chlorine odor, which permeated the room and combined with the steam to create an unpleasant atmosphere. Additionally, the bathroom had water leakage beside the toilet. Average: The food and drinks. The hotel is in need of a renovation
10
tommy
27 Mar 2025
·
Stayed 7 nights
The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you
The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you
6
Renzo
1 Dec 2024
·
Stayed 7 nights
a bath instead of walk-in shower great location but noise at night from the nearby discotheques food not great
a bath instead of walk-in shower great location but noise at night from the nearby discotheques food not great
6
Gréta Björk
17 Nov 2025
·
Stayed 7 nights
Herbergið orðið gamalt
Herbergið orðið gamalt
6
Lilla
17 Nov 2025
·
Stayed 7 nights
Wir haben aufgrund einer Empfehlung ein Zimmer in dieser Unterkunft gebucht. Leider waren unsere Erwartungen im Vergleich zu dem, was wir bekamen, zu hoch. Das Personal war nicht sehr nett, die Rezeptionisten schienen keine Freude an ihrer Arbeit zu haben. Der Boden und die Türklinken im Zimmer klemmten, das Badezimmer war schimmelig. Der Lärm von draußen im Zimmer war bei geschlossener Tür nicht störend, aber man konnte nicht lüften, da man wegen des Lärms nicht schlafen konnte. Das war ziemlich störend. Die Betten sollten mal überprüft werden, da sie stark quietschten. Das Essen war abwechslungsreich, aber ich würde es nicht als herausragend bezeichnen, und mehrmals gab es ein Gericht, das als laktosefrei gekennzeichnet war, es aber nicht war. Leider haben wir das selbst erlebt. Beim Frühstück lief eine Kakerlake im Restaurant herum, was auf einer Insel vorkommt, aber das Personal tat so, als ob es sie nicht bemerkt hätte. Auf Anfrage wurde sie aus dem Restaurant entfernt. Ganz zu schweigen davon, dass mein Partner krank wurde und wir seine Temperatur messen wollten, aber die Rezeptionistin sagte, das Thermometer sei kaputt, lass uns eins in der Apotheke kaufen. Ich denke, ein Thermometer gehört an einem solchen Ort zur Grundausstattung. Die Umgebung des Hotels ist tagsüber voller Müll, und nachts wimmelt es nur so von Drogenabhängigen und Prostituierten. Insgesamt denke ich, dass wir für dieses Geld ein viel besseres Hotel hätten finden können.
Wir haben aufgrund einer Empfehlung ein Zimmer in dieser Unterkunft gebucht. Leider waren unsere Erwartungen im Vergleich zu dem, was wir bekamen, zu hoch. Das Personal war nicht sehr nett, die Rezeptionisten schienen keine Freude an ihrer Arbeit zu haben. Der Boden und die Türklinken im Zimmer klemmten, das Badezimmer war schimmelig. Der Lärm von draußen im Zimmer war bei geschlossener Tür nicht störend, aber man konnte nicht lüften, da man wegen des Lärms nicht schlafen konnte. Das war ziemlich störend. Die Betten sollten mal überprüft werden, da sie stark quietschten. Das Essen war abwechslungsreich, aber ich würde es nicht als herausragend bezeichnen, und mehrmals gab es ein Gericht, das als laktosefrei gekennzeichnet war, es aber nicht war. Leider haben wir das selbst erlebt. Beim Frühstück lief eine Kakerlake im Restaurant herum, was auf einer Insel vorkommt, aber das Personal tat so, als ob es sie nicht bemerkt hätte. Auf Anfrage wurde sie aus dem Restaurant entfernt. Ganz zu schweigen davon, dass mein Partner krank wurde und wir seine Temperatur messen wollten, aber die Rezeptionistin sagte, das Thermometer sei kaputt, lass uns eins in der Apotheke kaufen. Ich denke, ein Thermometer gehört an einem solchen Ort zur Grundausstattung. Die Umgebung des Hotels ist tagsüber voller Müll, und nachts wimmelt es nur so von Drogenabhängigen und Prostituierten. Insgesamt denke ich, dass wir für dieses Geld ein viel besseres Hotel hätten finden können.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, helpful and professional across reception, housekeeping and catering. At the same time, several reviews report slow or brusque bar and restaurant service and uneven table management, with occasional complaints about unhelpful reception.
Related guest reviews
8
BJöRN
20 Mar 2022
·
Stayed 11 nights
Mjög sein afgreiðsla í matsal og netsamband afleitt. Allt annað gott.
Mjög sein afgreiðsla í matsal og netsamband afleitt. Allt annað gott.
8
Vanessa
8 Jan 2025
·
Stayed 4 nights
The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
10
Traian-Bogdan
22 Dec 2025
·
Stayed 6 nights
Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
4
Claire
6 Oct 2025
·
Stayed 3 nights
Place was clean it just wasnt for me. Good enough to rest your head. Service in the dining room was awful staff arguing with each other and felt like a bad canteen took ages to get drinks served and at times weren’t offered any at all. Good choice of food but felt like cattle being served with noisy servers slopping all the leftovers into tubs in front of you as you were eating.
Place was clean it just wasnt for me. Good enough to rest your head. Service in the dining room was awful staff arguing with each other and felt like a bad canteen took ages to get drinks served and at times weren’t offered any at all. Good choice of food but felt like cattle being served with noisy servers slopping all the leftovers into tubs in front of you as you were eating.
10
Mr PAUL
5 May 2025
·
Stayed 7 nights
Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent, Location walking distance to beach, shopping, restaurants. Management were very professional, polite, helpful. Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention. 35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need. Some major chain hotels in uk could do with a week holiday here to understand customer focus. Thank you I will return.
Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent, Location walking distance to beach, shopping, restaurants. Management were very professional, polite, helpful. Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention. 35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need. Some major chain hotels in uk could do with a week holiday here to understand customer focus. Thank you I will return.
8
Peter
11 Jun 2022
·
Stayed 7 nights
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
8
John
17 Feb 2026
·
Stayed 2 nights
Ice hotel, pleasant staff and I appreciated the receptionist aocating
Ice hotel, pleasant staff and I appreciated the receptionist aocating
8
Gautier
28 Feb 2026
·
Stayed 7 nights
Très bon hôtel. Suite aux différents commentaires que nous avons pu lire avant d’y aller, nous avons longuement hésité à maintenir la réservation. La meilleure façon n’est pas de lire les commentaires mais de vous rendre au gala pour voir par vous-même. Le personnel est extrêmement gentil et serviable, la cuisine est de très bonne qualité, les spectacles le soir sont de très bonne qualité également. Il y a deux piscines extérieures, l’une n’est pas chauffée et donc est assez froide, l’autre est chauffée et elle est à bonne température pour s’y baigner. L’hôtel dispose d’un spa, très agréable, grand et propre. Vous trouverez toutes les commodités aux abords de l’hôtel, pharmacie, restaurants, boutiques, etc. Pour résumer nous sommes ravis de notre séjour à six ( trois adultes et trois enfants ).
Très bon hôtel. Suite aux différents commentaires que nous avons pu lire avant d’y aller, nous avons longuement hésité à maintenir la réservation. La meilleure façon n’est pas de lire les commentaires mais de vous rendre au gala pour voir par vous-même. Le personnel est extrêmement gentil et serviable, la cuisine est de très bonne qualité, les spectacles le soir sont de très bonne qualité également. Il y a deux piscines extérieures, l’une n’est pas chauffée et donc est assez froide, l’autre est chauffée et elle est à bonne température pour s’y baigner. L’hôtel dispose d’un spa, très agréable, grand et propre. Vous trouverez toutes les commodités aux abords de l’hôtel, pharmacie, restaurants, boutiques, etc. Pour résumer nous sommes ravis de notre séjour à six ( trois adultes et trois enfants ).
6
Tsiporah Léa
27 Aug 2024
·
Stayed 14 nights
Globalement assez déçus par les services proposés par l’hôtel Alexandre Gala Nous étions avec ma famille et avions tous eu le même constat. Nous avons été déçus du personnel et des services à l’hôtel. Beaucoup de choses sont en suppléments tel que le spa ! Prendre un hôtel avec le spa cela suppose que le spa est inclus !! Avoir un coffre à disposition dans sa chambre est payant par jour ! Quant au personnel on a eu une personne hyper désagréable lors des déjeuners et dîners. Des qu’on demandait des infos ou des verres pour boire. À la piscine un des serveuses faisait la gueule à chaque client. Globalement déçue des services de l’hôtel Niveau confort tout était ok. Niveau propreté ça passe. Mais n’attendez pas grand chose des services et du personnel si vous ne voulez pas être déçue.
Globalement assez déçus par les services proposés par l’hôtel Alexandre Gala Nous étions avec ma famille et avions tous eu le même constat. Nous avons été déçus du personnel et des services à l’hôtel. Beaucoup de choses sont en suppléments tel que le spa ! Prendre un hôtel avec le spa cela suppose que le spa est inclus !! Avoir un coffre à disposition dans sa chambre est payant par jour ! Quant au personnel on a eu une personne hyper désagréable lors des déjeuners et dîners. Des qu’on demandait des infos ou des verres pour boire. À la piscine un des serveuses faisait la gueule à chaque client. Globalement déçue des services de l’hôtel Niveau confort tout était ok. Niveau propreté ça passe. Mais n’attendez pas grand chose des services et du personnel si vous ne voulez pas être déçue.
10
Denise Margaret
15 Nov 2025
·
Stayed 7 nights
Clean lovely large room, staff were excellent very friendly and helpful. Would definitely stay in this beautiful hotel again.
Clean lovely large room, staff were excellent very friendly and helpful. Would definitely stay in this beautiful hotel again.
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AI-generated summary based on recent guest reviews
Location
Excellent central location steps from the beach, shops and nightlife, making it easy to walk everywhere. Several guests warn of significant late-night street noise from nearby clubs, while some rooms facing the pool or with good soundproofing are quieter.
Related guest reviews
10
Oliver
7 Jul 2025
·
Stayed 8 nights
Der Hotel ist in top Lage. Direkt am Strand, hatt alles was man braucht für einme schönen Urlaub. Leider sehr laut abends, Wochenende bis 5Ihr morgens Musik. Sonst alles prima. Wieder gerne.
Der Hotel ist in top Lage. Direkt am Strand, hatt alles was man braucht für einme schönen Urlaub. Leider sehr laut abends, Wochenende bis 5Ihr morgens Musik. Sonst alles prima. Wieder gerne.
6
Marianne
1 Apr 2025
·
Stayed 7 nights
Jeg opplevde resepsjonen som uhøfflig og lite kundevennlig. Det er også ganske mye støy i området og hotellet ligget midt i ei feste gate. Det kan være litt utrygt om kvelden i den gaten. Selve Tenerife er kjempe fint og kan anbefales.
Jeg opplevde resepsjonen som uhøfflig og lite kundevennlig. Det er også ganske mye støy i området og hotellet ligget midt i ei feste gate. Det kan være litt utrygt om kvelden i den gaten. Selve Tenerife er kjempe fint og kan anbefales.
8
Bartlomiej
8 Jul 2025
·
Stayed 7 nights
The hotel was really good.. Perfect location, walking distance to restaurant, shops and beach.. Lovel spa and great pool area.. I spent a week with my daughter at Alexandre Gala and we liked it.. Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion.. I recommended the hotel and i will gladly come back. Thank you for the good time...
The hotel was really good.. Perfect location, walking distance to restaurant, shops and beach.. Lovel spa and great pool area.. I spent a week with my daughter at Alexandre Gala and we liked it.. Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion.. I recommended the hotel and i will gladly come back. Thank you for the good time...
10
Daniel
22 Mar 2025
·
Stayed 4 nights
Fantastic location, staff friendly and perfect sleep
Fantastic location, staff friendly and perfect sleep
8
Andre
13 May 2023
·
Stayed 5 nights
Fijn hotel dichtbij het strand en de winkels en restaurants en uitgaansleven. Het brood had wat verser mogen zijn. Verder goede bedden, kamer werd iedere dag goed schoongemaakt. Zwembad was goed en netjes.
Fijn hotel dichtbij het strand en de winkels en restaurants en uitgaansleven. Het brood had wat verser mogen zijn. Verder goede bedden, kamer werd iedere dag goed schoongemaakt. Zwembad was goed en netjes.
10
Emma
26 Jan 2024
·
Stayed 6 nights
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
8
EMILIE
4 Mar 2024
·
Stayed 5 nights
L'hôtel a une bonne situation juste à côté d'une allée centrale piétonne avec bars restaurants magasins et la plage juste en bas. Deux piscines dont 1 chauffée. Le personnel est vraiment sympathique que cela soit à la reception, au restaurant ou la femme de chambre. Le ménage est fait tous les jours. Très propre. Côté restauration il y a beaucoup de choix. C est correct en qualité. Par contre c est un grand hôtel avec beaucoup de touristes. Notre chambre donnait sur rue mais bien insonorisée, climatisation ok. Animations le soir assez sympa.
L'hôtel a une bonne situation juste à côté d'une allée centrale piétonne avec bars restaurants magasins et la plage juste en bas. Deux piscines dont 1 chauffée. Le personnel est vraiment sympathique que cela soit à la reception, au restaurant ou la femme de chambre. Le ménage est fait tous les jours. Très propre. Côté restauration il y a beaucoup de choix. C est correct en qualité. Par contre c est un grand hôtel avec beaucoup de touristes. Notre chambre donnait sur rue mais bien insonorisée, climatisation ok. Animations le soir assez sympa.
10
Susan Lisa Mclinden
1 Oct 2025
·
Stayed 7 nights
Hotel very well Maintained great room and very comfortable bed. Great location lots of bars and restaurants and shopping near by
Hotel very well Maintained great room and very comfortable bed. Great location lots of bars and restaurants and shopping near by
8
Gautier
28 Feb 2026
·
Stayed 7 nights
Très bon hôtel. Suite aux différents commentaires que nous avons pu lire avant d’y aller, nous avons longuement hésité à maintenir la réservation. La meilleure façon n’est pas de lire les commentaires mais de vous rendre au gala pour voir par vous-même. Le personnel est extrêmement gentil et serviable, la cuisine est de très bonne qualité, les spectacles le soir sont de très bonne qualité également. Il y a deux piscines extérieures, l’une n’est pas chauffée et donc est assez froide, l’autre est chauffée et elle est à bonne température pour s’y baigner. L’hôtel dispose d’un spa, très agréable, grand et propre. Vous trouverez toutes les commodités aux abords de l’hôtel, pharmacie, restaurants, boutiques, etc. Pour résumer nous sommes ravis de notre séjour à six ( trois adultes et trois enfants ).
Très bon hôtel. Suite aux différents commentaires que nous avons pu lire avant d’y aller, nous avons longuement hésité à maintenir la réservation. La meilleure façon n’est pas de lire les commentaires mais de vous rendre au gala pour voir par vous-même. Le personnel est extrêmement gentil et serviable, la cuisine est de très bonne qualité, les spectacles le soir sont de très bonne qualité également. Il y a deux piscines extérieures, l’une n’est pas chauffée et donc est assez froide, l’autre est chauffée et elle est à bonne température pour s’y baigner. L’hôtel dispose d’un spa, très agréable, grand et propre. Vous trouverez toutes les commodités aux abords de l’hôtel, pharmacie, restaurants, boutiques, etc. Pour résumer nous sommes ravis de notre séjour à six ( trois adultes et trois enfants ).
10
Barbara
26 Aug 2022
·
Stayed 7 nights
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
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AI-generated summary based on recent guest reviews
Dining
Food feedback is mixed: some guests enjoyed good variety and tasty meals, while others found dishes repetitive, bland or sometimes cold, with weak coffee. Dinner drinks are not included on half board, and breakfast quality divides opinion.
Related guest reviews
8
Jonas
6 Feb 2023
·
Stayed 5 nights
Clean and nice hotel we had all inclusive and the assortment of drinks was really for a all inclusive hotel with good brands that was included. The disapointment was the food it was the same food for lunch and dinner and the lack of spices was significant, so we eat at the hotel 2 evenings but the rest of the nights we went ouf on other restaurants. Breakfast was really good
Clean and nice hotel we had all inclusive and the assortment of drinks was really for a all inclusive hotel with good brands that was included. The disapointment was the food it was the same food for lunch and dinner and the lack of spices was significant, so we eat at the hotel 2 evenings but the rest of the nights we went ouf on other restaurants. Breakfast was really good
8
colin
3 Jan 2026
·
Stayed 2 nights
Food very good
Food very good
10
Sharsha Raeeza
3 Apr 2025
·
Stayed 6 nights
Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday. Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!
Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday. Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!
10
b
13 May 2024
·
Stayed 2 nights
Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.
Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.
10
Traian-Bogdan
22 Dec 2025
·
Stayed 6 nights
Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
8
Andre
29 Nov 2024
·
Stayed 7 nights
Gutes Essen, beim HP Buchungen, sollte aber zumindest das Wasser beim Abendessen inklusive sein. Sehr freundliches Personal. Zimmer renoviert und sauber.
Gutes Essen, beim HP Buchungen, sollte aber zumindest das Wasser beim Abendessen inklusive sein. Sehr freundliches Personal. Zimmer renoviert und sauber.
10
Barbara
26 Aug 2022
·
Stayed 7 nights
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
6
Irina
25 Sept 2025
·
Stayed 7 nights
Maten i restauranten var ikke bra, manglet påfyll til frokost
Maten i restauranten var ikke bra, manglet påfyll til frokost
8
Fabrizia
13 Oct 2025
·
Stayed 6 nights
La struttura è veramente bella, molto pulita e curata, con tante belle piante, ampi spazi per il relax così la gente non è mai ammassata. Piscina e idromassaggio tenuti molto bene, acqua pulita e quella dell'idromassaggio gradevolmente calda. La nostra camera davvero bella e spaziosa con ampi letti, anche per nostro figlio, il bagno anche molto grande e dotato di ogni comfort. Animazione semplice, più la sera e in particolare per bambini piccoli, mancava intrattenimento per la fascia 8/13 anni. Unica pecca è stato il cibo, molto poco vario e secondo me più gradito alla clientela tedesca e inglese o comunque del nord Europa cui peraltro era la maggioranza.
La struttura è veramente bella, molto pulita e curata, con tante belle piante, ampi spazi per il relax così la gente non è mai ammassata. Piscina e idromassaggio tenuti molto bene, acqua pulita e quella dell'idromassaggio gradevolmente calda. La nostra camera davvero bella e spaziosa con ampi letti, anche per nostro figlio, il bagno anche molto grande e dotato di ogni comfort. Animazione semplice, più la sera e in particolare per bambini piccoli, mancava intrattenimento per la fascia 8/13 anni. Unica pecca è stato il cibo, molto poco vario e secondo me più gradito alla clientela tedesca e inglese o comunque del nord Europa cui peraltro era la maggioranza.
6
Lilla
17 Nov 2025
·
Stayed 7 nights
Wir haben aufgrund einer Empfehlung ein Zimmer in dieser Unterkunft gebucht. Leider waren unsere Erwartungen im Vergleich zu dem, was wir bekamen, zu hoch. Das Personal war nicht sehr nett, die Rezeptionisten schienen keine Freude an ihrer Arbeit zu haben. Der Boden und die Türklinken im Zimmer klemmten, das Badezimmer war schimmelig. Der Lärm von draußen im Zimmer war bei geschlossener Tür nicht störend, aber man konnte nicht lüften, da man wegen des Lärms nicht schlafen konnte. Das war ziemlich störend. Die Betten sollten mal überprüft werden, da sie stark quietschten. Das Essen war abwechslungsreich, aber ich würde es nicht als herausragend bezeichnen, und mehrmals gab es ein Gericht, das als laktosefrei gekennzeichnet war, es aber nicht war. Leider haben wir das selbst erlebt. Beim Frühstück lief eine Kakerlake im Restaurant herum, was auf einer Insel vorkommt, aber das Personal tat so, als ob es sie nicht bemerkt hätte. Auf Anfrage wurde sie aus dem Restaurant entfernt. Ganz zu schweigen davon, dass mein Partner krank wurde und wir seine Temperatur messen wollten, aber die Rezeptionistin sagte, das Thermometer sei kaputt, lass uns eins in der Apotheke kaufen. Ich denke, ein Thermometer gehört an einem solchen Ort zur Grundausstattung. Die Umgebung des Hotels ist tagsüber voller Müll, und nachts wimmelt es nur so von Drogenabhängigen und Prostituierten. Insgesamt denke ich, dass wir für dieses Geld ein viel besseres Hotel hätten finden können.
Wir haben aufgrund einer Empfehlung ein Zimmer in dieser Unterkunft gebucht. Leider waren unsere Erwartungen im Vergleich zu dem, was wir bekamen, zu hoch. Das Personal war nicht sehr nett, die Rezeptionisten schienen keine Freude an ihrer Arbeit zu haben. Der Boden und die Türklinken im Zimmer klemmten, das Badezimmer war schimmelig. Der Lärm von draußen im Zimmer war bei geschlossener Tür nicht störend, aber man konnte nicht lüften, da man wegen des Lärms nicht schlafen konnte. Das war ziemlich störend. Die Betten sollten mal überprüft werden, da sie stark quietschten. Das Essen war abwechslungsreich, aber ich würde es nicht als herausragend bezeichnen, und mehrmals gab es ein Gericht, das als laktosefrei gekennzeichnet war, es aber nicht war. Leider haben wir das selbst erlebt. Beim Frühstück lief eine Kakerlake im Restaurant herum, was auf einer Insel vorkommt, aber das Personal tat so, als ob es sie nicht bemerkt hätte. Auf Anfrage wurde sie aus dem Restaurant entfernt. Ganz zu schweigen davon, dass mein Partner krank wurde und wir seine Temperatur messen wollten, aber die Rezeptionistin sagte, das Thermometer sei kaputt, lass uns eins in der Apotheke kaufen. Ich denke, ein Thermometer gehört an einem solchen Ort zur Grundausstattung. Die Umgebung des Hotels ist tagsüber voller Müll, und nachts wimmelt es nur so von Drogenabhängigen und Prostituierten. Insgesamt denke ich, dass wir für dieses Geld ein viel besseres Hotel hätten finden können.
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AI-generated summary based on recent guest reviews
10
Nataliia
2 weeks ago
·
Stayed 5 nights
Everything is great. Wonderful staff, great location, and excellent food.
Everything is great. Wonderful staff, great location, and excellent food.
6
Tim
3 weeks ago
·
Stayed 4 nights
Staff are very helpful and polite. The hotel is clean and well kept. The rooms are basic, 2 single beds pushed together, not ideal for couples. The food isn't the best, it's edible. Typical mass production for all inclusive. Alcohol options are decent, lots of choice and decent quality. Would I saty here again, probably not. I would say, great for families on a budget. Not a 4 star in my opinion.
Staff are very helpful and polite. The hotel is clean and well kept. The rooms are basic, 2 single beds pushed together, not ideal for couples. The food isn't the best, it's edible. Typical mass production for all inclusive. Alcohol options are decent, lots of choice and decent quality. Would I saty here again, probably not. I would say, great for families on a budget. Not a 4 star in my opinion.
10
Lisa
4 weeks ago
·
Stayed 5 nights
Clean rooms
Clean rooms
6
Mark
3 Sept 2026
·
Stayed 5 nights
Hotel was clean and for us in a good location pool was great for our 12 year old and air con worked well for our 18 year old The food wasn’t great we went all inclusive and ate out more days and nights as we did there Overall 3 out of 5
Hotel was clean and for us in a good location pool was great for our 12 year old and air con worked well for our 18 year old The food wasn’t great we went all inclusive and ate out more days and nights as we did there Overall 3 out of 5
6
Amanda
1 Aug 2026
·
Stayed 10 nights
Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill. Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being Javier & Ekaterina who had good customer service & tried to help me resolve the issues I was facing even though they couldn’t. The bar staff are extremely rude and the quality of drinks and snacks is poor. We preferred a short walk to Dialprix Paradero supermarket to buy our drinks and snacks. They have a deli for sandwiches, boxed salads & coffees Hassle getting free €38 food credit due-had to email our proof to the hotel & Expedia helped Positives-the cleaning staff are fantastic and do a great job. The breakfast included with our stay was decent, and the catering staff were brilliant with my son’s coeliac and wheat allergy making sure he always had pancakes or omelette made fresh and free from contamination. The area around the hotel is quite grimy and feels unsafe. We were also warned by local shops to be cautious in this area. Overall- it wouldn’t be a hotel or area I would revisit, however a short trip to los Cristianos or Costa Adeje & you get a much nicer impression of Tenerife
Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill. Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being Javier & Ekaterina who had good customer service & tried to help me resolve the issues I was facing even though they couldn’t. The bar staff are extremely rude and the quality of drinks and snacks is poor. We preferred a short walk to Dialprix Paradero supermarket to buy our drinks and snacks. They have a deli for sandwiches, boxed salads & coffees Hassle getting free €38 food credit due-had to email our proof to the hotel & Expedia helped Positives-the cleaning staff are fantastic and do a great job. The breakfast included with our stay was decent, and the catering staff were brilliant with my son’s coeliac and wheat allergy making sure he always had pancakes or omelette made fresh and free from contamination. The area around the hotel is quite grimy and feels unsafe. We were also warned by local shops to be cautious in this area. Overall- it wouldn’t be a hotel or area I would revisit, however a short trip to los Cristianos or Costa Adeje & you get a much nicer impression of Tenerife
FAQs about Alexandre Gala
Is parking available at the hotel?
Yes, self-parking is available on-site for a fee of EUR 10 per day. Reservations are not required.
Does the hotel allow pets?
Pets are not allowed at the hotel. Service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 14:00 until 00:00, and check-out is at 12:00. Late check-out may be available for a fee, subject to availability.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
Where is the hotel located in relation to local attractions?
The hotel is located in the heart of Arona, within a 15-minute walk of Siam Park and Playa de las Américas. It is approximately 3.2 miles from Fañabé Beach and 3.8 miles from El Duque Beach.
Does the hotel have a swimming pool?
Yes, the hotel features two outdoor swimming pools, including a children's pool. The pools are seasonal and operational hours are not specified.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: 238.89076799999998USD
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 247.1635297536621USD
- 2026-11-14: 310.61217877734373USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 463.28136943139646USD
- 2026-11-28: 463.28136943139646USD
- 2026-11-29: 463.28136943139646USD
- 2026-11-30: 465.502104USD
- 2026-12-01: 463.28136943139646USD
- 2026-12-02: 463.28136943139646USD
- 2026-12-03: 463.28136943139646USD
- 2026-12-04: 463.28136943139646USD
- 2026-12-05: 547.5742697885742USD
- 2026-12-06: 505.60692759155273USD
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 341.591472USD
- 2026-12-21: 471.2919845529785USD
- 2026-12-22: 598.343232USD
- 2026-12-23: 851.5421982421875USD
- 2026-12-24: 856.2113039999999USD
- 2026-12-25: 851.7968841708985USD
- 2026-12-26: 830.3544138823243USD
- 2026-12-27: 823.7952632709961USD
- 2026-12-28: 823.7952632709961USD
- 2026-12-29: 1065.1719103798828USD
- 2026-12-30: 1385.343192USD
- 2026-12-31: 1489.9770017167968USD
- 2027-01-01: 728.967202480957USD
- 2027-01-02: 728.967202480957USD
- 2027-01-03: 730.068048USD
- 2027-01-04: 640.2413838383789USD
- 2027-01-05: 551.458128USD
- 2027-01-06: 461.64110483862305USD
- 2027-01-07: 463.28136943139646USD
- 2027-01-08: 463.28136943139646USD
- 2027-01-09: 462.6403280830078USD
- 2027-01-10: 463.26948USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Business details
Property registration number H-38-4-0000259
- Covered self parking fee: EUR 10 per day
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 2.50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Tour desk
Dry cleaning
Activities
Swimming pool
Garden
Golf course (nearby)
Beach (nearby)
Scuba diving
Billiards
Playground
Hiking
Child pool
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Tour desk
Dry cleaning
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Bingo
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Solarium
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Kids club
Poolside bar
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Parking Onsite
Internet
Free wi-fi