A World Aparts - 13 T.Argentina

The self check-in process was okay except the description of the apartment door was vague and we had to rely on hearing the unlock mechanism to confirm we were in the right place. The kitchen was adequate, but no cleaning supplies were provided even though we're required to wash dishes prior to checkout. The bathroom was adequate, but the shower was a tiny corner unit with no shelves and one of the doors was missing so they had a curtain on it instead. The living space was much larger than anticipated, but the air conditioning unit was not working when we first arrived, and it took over a day for them to resolve the issue once I reached out about it. During a heatwave where it reached 98F during the day and didn't drop below 72F at night. The staff were unhelpful, seemed to be accusing me of not knowing how to use the unit, and didn't even supply a fan I asked for to help while they worked on getting the unit fixed. The bedroom was spacious and had two large wardrobes. The air conditioner worked well (but not well enough to make up for the lacking living room unit). Location was great, could barely hear the neighbors, close to bus stops and restaurants, etc.

Localização excelente, na esquina do Panteão e perto de vários restaurantes e mercados. Ponto negativo para o sofá-cama que precisa ser substituído com urgência, sendo impossível dormir nele, que além de desgastado e com uma cratera no meio, possuía fragmentos pontiagudos de ferros que nos machucava sempre que nos movimentávamos, podendo causar lesões.

Location for the apartment is great, but during our stay we found different issues that made our stay much less pleasant than it should have been: - The bedside tables in the bedroom were broken with glass everywhere. When notified the answer I received was that the previous guests had ruined them. - The toilet lid was broken and held by cable fasteners, which made it very hard to use, and the fasteners scratched your back when sitting on it. - There was no batteries in the remote control of the TV. - The bathtub was in a very bad state, which you will not see in the photos of the property but you can see on this review. - Regardless of how the bathtub is, forget about taking a bath because the capacity of the water heater is, in no case enough to take a bath - The cleanliness of the apartment is also another thing to consider. You will be asked to pay an extra fee of 65€ but you will still find small crawling insects and an apartment that is not as clean as you would like it to be. - Other things are the amount of toilet paper, shower gel/shampoo and trash bags, ridiculously small for a stay of four people for four nights, barely 2 rolls of toilet paper, 15 cl of gel and 1 trash bag. - Also, dangerous to walk into the apartment as there are a few steps right into the door. I contacted the property about some type of compensation for the inconveniences but I haven’t heard yet. We paid a high price for a property that apart from the location is not worth it.