William de Percy
From
US$ 185
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 185
/noite
Sobre este alojamento
Charming hotel in a national park with a restaurant, free parking, and complimentary breakfast served daily.
Localização
Com uma estadia William de Percy em Newcastle-upon-Tyne, ficará a 11,7 km (7,3 mi) de Parque Nacional de Northumberland e a 27,8 km (17,3 mi) de Belsay Hall, Castle and Gardens
Restaurante
Receção 24 horas
Porteiro
Wi-fi
Wheelchair Accessible (Limited)
Localização
Jedburgh Road, Otterburn, Newcastle-upon-Tyne, Northumberland NE19 1NR, Otterburn, Inglaterra, Reino Unido
Avaliações dos hóspedes
8.6
Fabuloso
Com base em 499 avaliações verificadas
Quem se hospeda aqui?
Casal
100%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Analisando avaliações recentes, o William de Percy é elogiado pelo seu ambiente encantador, ideal para casamentos, pela simpatia da equipe e pela comida saborosa. Os quartos são frequentemente descritos como peculiares e confortáveis, embora haja relatos de ruído relacionado a eventos e pequenos problemas ocasionais de manutenção ou limpeza.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Analisando avaliações recentes, o William de Percy é elogiado pelo seu ambiente encantador, ideal para casamentos, pela simpatia da equipe e pela comida saborosa. Os quartos são frequentemente descritos como peculiares e confortáveis, embora haja relatos de ruído relacionado a eventos e pequenos problemas ocasionais de manutenção ou limpeza.
Belos jardins e amplo estacionamento adicionam conveniência para os hóspedes. Espere uma estadia com carácter, adequada para celebrações e escapadelas românticas; confirme os horários dos eventos e a localização do quarto se valorizar o sossego.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Belos jardins, um restaurante e bar no local com comida e bebidas bem avaliadas, e amplo estacionamento. Casamentos frequentes ocorrem e podem restringir o acesso a algumas áreas ou adicionar ruído.
Avaliações dos hóspedes relacionadas
10
Eliza
25 de nov. de 2024
·
A estadia foi de 1 noite
We loved our stay, the room was lovely and there was nice touches such as the chocolate and nice coffee. We enjoyed our breakfast in the morning. The only down side is the evening meal and drinks are on the pricey side, £13 for a double gin and lemonade (I am aware there is not much competition in otterburn). The meal was nice though and the staff were so lovely and accomodating :).
We loved our stay, the room was lovely and there was nice touches such as the chocolate and nice coffee. We enjoyed our breakfast in the morning. The only down side is the evening meal and drinks are on the pricey side, £13 for a double gin and lemonade (I am aware there is not much competition in otterburn). The meal was nice though and the staff were so lovely and accomodating :).
10
Joanne
1 de dez. de 2024
·
A estadia foi de 1 noite
Lovely romantic night away. Quirky little room with wooden beams and a chandelier. Lovely comfy bed and a great choice of hot drinks. Best bit was the ensuite bathroom with a large walk in shower and a roll top metal bath! Garden is lovely, restaurant is nice and staff are very professional. Recommended
Lovely romantic night away. Quirky little room with wooden beams and a chandelier. Lovely comfy bed and a great choice of hot drinks. Best bit was the ensuite bathroom with a large walk in shower and a roll top metal bath! Garden is lovely, restaurant is nice and staff are very professional. Recommended
10
Shirley
11 de nov. de 2025
·
A estadia foi de 2 noites
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
10
Audrey
6 de out. de 2024
·
A estadia foi de 1 noite
Ideal if attending a wedding at the venue
Ideal if attending a wedding at the venue
2
Mark
28 de set. de 2023
·
Next day after booking a non-refundable room, we were informed by email from the hotel that a function was happening that day and half the hotel including lounge area would be inaccessible and that there may be excessive noise. The function was a wedding and our room was right above. Exceptional noise all afternoon into the evening including live band. We stayed in the restaurant as long as we could as there was no where else open to us in the hotel. At 10 pm we went to our room and immersed ourselves in the noise until it ended at 12 pm. I complained next day and in as many words was told tough. I explained we wouldn’t have stayed had we had a refund option. Reception staff said this option was on their email. I have checked, a lie, no refund option offered. Food was good, but shan’t be back. Beware booking if not part of a wedding party.
Next day after booking a non-refundable room, we were informed by email from the hotel that a function was happening that day and half the hotel including lounge area would be inaccessible and that there may be excessive noise. The function was a wedding and our room was right above. Exceptional noise all afternoon into the evening including live band. We stayed in the restaurant as long as we could as there was no where else open to us in the hotel. At 10 pm we went to our room and immersed ourselves in the noise until it ended at 12 pm. I complained next day and in as many words was told tough. I explained we wouldn’t have stayed had we had a refund option. Reception staff said this option was on their email. I have checked, a lie, no refund option offered. Food was good, but shan’t be back. Beware booking if not part of a wedding party.
10
Aaron
23 de out. de 2024
·
A estadia foi de 1 noite
Beautiful boutique hotel. Wonderful staff. Excellent restaurant.
Beautiful boutique hotel. Wonderful staff. Excellent restaurant.
10
Michelle
18 de mai. de 2025
·
A estadia foi de 1 noite
Its a beautiful place to stay, we were at a family wedding absolutely perfect, gardens were gorgous sun was shining... Rooms are very unique beautiful, breakfast was lovely, staff so helpful...great place to stay !!!
Its a beautiful place to stay, we were at a family wedding absolutely perfect, gardens were gorgous sun was shining... Rooms are very unique beautiful, breakfast was lovely, staff so helpful...great place to stay !!!
10
Jill
28 de ago. de 2024
·
A estadia foi de 1 noite
A beautiful hotel with beautiful gardens. We’ll definitely be back.
A beautiful hotel with beautiful gardens. We’ll definitely be back.
10
Euan
22 de mai. de 2024
·
A estadia foi de 1 noite
Excellent location, ample parking, clean tidy room, comfy bed & good shower. Staff helpful and friendly. Food is excellent.
Excellent location, ample parking, clean tidy room, comfy bed & good shower. Staff helpful and friendly. Food is excellent.
8
James
23 de dez. de 2024
·
A estadia foi de 1 noite
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Quartos geralmente limpos, conforme mencionado por vários hóspedes. Alguns relataram insetos, cheiro de esgoto, falta de papel higiênico na chegada e alguma necessidade de manutenção.
Avaliações dos hóspedes relacionadas
10
Angela
18 de nov. de 2023
·
A estadia foi de 1 noite
We stayed at Le Petit Chateau to celebrate a friend's wedding. Our room, 20, was on the first floor and overlooking the carpark but we were not there for the views. The room features a rustic bed with logs for legs. The paintwork was a dark bluey green on two walls with exposed brickwork to the others. Subdued lighting with hanging lights at either side of the bed and a low wattage ceiling lamp. There was a small wardrobe housing the safe, hair dryer and fan with limited but enough hanging space. Complimentary Marlish water was provided along with Belgian chocolate snacks and a pack of local shortbread biscuits, tea and coffee choices too. The bathroom was exposed brickwork, large bathsheets and handtowels were provided. A marbled handbasin along with a toilet and a large shower. Flooring was stone flags finished it off.. complimentary qualitiy soaps and shampoos were plentiful. We were there for a wedding party downstairs with entertainment. There were short delays in being served at times but no drama. A great night was had by all. Our room was quiet and before I knew it, it was time to head down for breakfast. Tea and coffee were offered and a great choice of breakfast was available to order,.I had the Hadrian's Wall full English though there were many options including Vegan and GF.
We stayed at Le Petit Chateau to celebrate a friend's wedding. Our room, 20, was on the first floor and overlooking the carpark but we were not there for the views. The room features a rustic bed with logs for legs. The paintwork was a dark bluey green on two walls with exposed brickwork to the others. Subdued lighting with hanging lights at either side of the bed and a low wattage ceiling lamp. There was a small wardrobe housing the safe, hair dryer and fan with limited but enough hanging space. Complimentary Marlish water was provided along with Belgian chocolate snacks and a pack of local shortbread biscuits, tea and coffee choices too. The bathroom was exposed brickwork, large bathsheets and handtowels were provided. A marbled handbasin along with a toilet and a large shower. Flooring was stone flags finished it off.. complimentary qualitiy soaps and shampoos were plentiful. We were there for a wedding party downstairs with entertainment. There were short delays in being served at times but no drama. A great night was had by all. Our room was quiet and before I knew it, it was time to head down for breakfast. Tea and coffee were offered and a great choice of breakfast was available to order,.I had the Hadrian's Wall full English though there were many options including Vegan and GF.
4
Peter
28 de ago. de 2025
·
A estadia foi de 1 noite
To explain what happened was the following which the manager of the night shift was aware of was the following. We had checked in mid day to drop the bags in the hotel room to find we had not been provided toilet paper ,which was quickly solved when I spoke to the front desk , after this we went down to enjoy the wedding as normal. When we finished the night we went back to the room to find the shower not working (Temperature would not change from cold) and the room full of harvest flies and insects . This was due to the room windows all being left open , we then mentioned this to the night shift manager who moved us to room 23 to which the insect situation was exactly the same but the shower was working. As this was at 1 am in the morning and no other room was available we had no choice to accept this. We are not happy that we have paid £197.19 for a single night to barely have a good nights stay. I emailed the manager and have been ignored so this review is the next step.
To explain what happened was the following which the manager of the night shift was aware of was the following. We had checked in mid day to drop the bags in the hotel room to find we had not been provided toilet paper ,which was quickly solved when I spoke to the front desk , after this we went down to enjoy the wedding as normal. When we finished the night we went back to the room to find the shower not working (Temperature would not change from cold) and the room full of harvest flies and insects . This was due to the room windows all being left open , we then mentioned this to the night shift manager who moved us to room 23 to which the insect situation was exactly the same but the shower was working. As this was at 1 am in the morning and no other room was available we had no choice to accept this. We are not happy that we have paid £197.19 for a single night to barely have a good nights stay. I emailed the manager and have been ignored so this review is the next step.
8
N
9 de fev. de 2025
·
A estadia foi de 1 noite
Very nice place to stay but the room smells like a drain
Very nice place to stay but the room smells like a drain
8
Kerry
30 de set. de 2025
·
A estadia foi de 1 noite
The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay
The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay
10
Michael
6 de abr. de 2025
·
A estadia foi de 1 noite
We had an amazing anniversary stay at this beautiful, charming hotel. We were greeted by welcoming, friendly staff upon arrival, and check in was quick and easy. Our room was immaculate and impressively decorated. The bed was very comfortable, but the stand out feature was the tin bath - a real showstopper. I would highly recommend this hotel for a romantic night away.
We had an amazing anniversary stay at this beautiful, charming hotel. We were greeted by welcoming, friendly staff upon arrival, and check in was quick and easy. Our room was immaculate and impressively decorated. The bed was very comfortable, but the stand out feature was the tin bath - a real showstopper. I would highly recommend this hotel for a romantic night away.
10
Euan
22 de mai. de 2024
·
A estadia foi de 1 noite
Excellent location, ample parking, clean tidy room, comfy bed & good shower. Staff helpful and friendly. Food is excellent.
Excellent location, ample parking, clean tidy room, comfy bed & good shower. Staff helpful and friendly. Food is excellent.
6
Kevin
22 de set. de 2023
·
A estadia foi de 1 noite
Ok stay. Hotel busy with wedding guests, just felt tired and the staff seemed either over worked or disinterested .
Ok stay. Hotel busy with wedding guests, just felt tired and the staff seemed either over worked or disinterested .
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Quartos peculiares e com carácter, com camas confortáveis e comodidades como chuveiros de efeito chuva ou banheiras independentes. Alguns são pequenos, quentes ou escuros, com vistas limitadas, e certos quartos são afetados pelo ruído dos eventos.
Avaliações dos hóspedes relacionadas
10
Joanne
1 de dez. de 2024
·
A estadia foi de 1 noite
Lovely romantic night away. Quirky little room with wooden beams and a chandelier. Lovely comfy bed and a great choice of hot drinks. Best bit was the ensuite bathroom with a large walk in shower and a roll top metal bath! Garden is lovely, restaurant is nice and staff are very professional. Recommended
Lovely romantic night away. Quirky little room with wooden beams and a chandelier. Lovely comfy bed and a great choice of hot drinks. Best bit was the ensuite bathroom with a large walk in shower and a roll top metal bath! Garden is lovely, restaurant is nice and staff are very professional. Recommended
10
Angela
18 de nov. de 2023
·
A estadia foi de 1 noite
We stayed at Le Petit Chateau to celebrate a friend's wedding. Our room, 20, was on the first floor and overlooking the carpark but we were not there for the views. The room features a rustic bed with logs for legs. The paintwork was a dark bluey green on two walls with exposed brickwork to the others. Subdued lighting with hanging lights at either side of the bed and a low wattage ceiling lamp. There was a small wardrobe housing the safe, hair dryer and fan with limited but enough hanging space. Complimentary Marlish water was provided along with Belgian chocolate snacks and a pack of local shortbread biscuits, tea and coffee choices too. The bathroom was exposed brickwork, large bathsheets and handtowels were provided. A marbled handbasin along with a toilet and a large shower. Flooring was stone flags finished it off.. complimentary qualitiy soaps and shampoos were plentiful. We were there for a wedding party downstairs with entertainment. There were short delays in being served at times but no drama. A great night was had by all. Our room was quiet and before I knew it, it was time to head down for breakfast. Tea and coffee were offered and a great choice of breakfast was available to order,.I had the Hadrian's Wall full English though there were many options including Vegan and GF.
We stayed at Le Petit Chateau to celebrate a friend's wedding. Our room, 20, was on the first floor and overlooking the carpark but we were not there for the views. The room features a rustic bed with logs for legs. The paintwork was a dark bluey green on two walls with exposed brickwork to the others. Subdued lighting with hanging lights at either side of the bed and a low wattage ceiling lamp. There was a small wardrobe housing the safe, hair dryer and fan with limited but enough hanging space. Complimentary Marlish water was provided along with Belgian chocolate snacks and a pack of local shortbread biscuits, tea and coffee choices too. The bathroom was exposed brickwork, large bathsheets and handtowels were provided. A marbled handbasin along with a toilet and a large shower. Flooring was stone flags finished it off.. complimentary qualitiy soaps and shampoos were plentiful. We were there for a wedding party downstairs with entertainment. There were short delays in being served at times but no drama. A great night was had by all. Our room was quiet and before I knew it, it was time to head down for breakfast. Tea and coffee were offered and a great choice of breakfast was available to order,.I had the Hadrian's Wall full English though there were many options including Vegan and GF.
4
Danyelle
25 de set. de 2024
·
A estadia foi de 1 noite
A five peice wedding band played under my room until midnight. It was a tuesday evening. Not considerate to guest who arent attending an event.
A five peice wedding band played under my room until midnight. It was a tuesday evening. Not considerate to guest who arent attending an event.
10
Margaret
3 de mai. de 2025
·
A estadia foi de 1 noite
We visited for a wedding in the adjoining Le petite chateau and had a wonderful day. All of the staff were polite, helpful and service was excellent. The wedding food and the breakfast were both delicious. Our room was a good size with a lovely walk in rainfall shower. My only slight disappointment was that the room was very dark despite 2 windows because they both faced onto a wall. It didn’t really matter to us because we literally only slept in it but I’d be unhappy if we were staying a few nights. Definitely recommend.
We visited for a wedding in the adjoining Le petite chateau and had a wonderful day. All of the staff were polite, helpful and service was excellent. The wedding food and the breakfast were both delicious. Our room was a good size with a lovely walk in rainfall shower. My only slight disappointment was that the room was very dark despite 2 windows because they both faced onto a wall. It didn’t really matter to us because we literally only slept in it but I’d be unhappy if we were staying a few nights. Definitely recommend.
10
Tracey
18 de abr. de 2025
·
A estadia foi de 1 noite
It was amazing just one little blip and that was the room was too warm and not easy to open window but the room was fab!!!
It was amazing just one little blip and that was the room was too warm and not easy to open window but the room was fab!!!
8
Vicky
1 de jan. de 2024
·
A estadia foi de 1 noite
It was nice although I did think that the room was a bit small. The bed was very comfy though.
It was nice although I did think that the room was a bit small. The bed was very comfy though.
8
N
9 de fev. de 2025
·
A estadia foi de 1 noite
Very nice place to stay but the room smells like a drain
Very nice place to stay but the room smells like a drain
8
Kerry
30 de set. de 2025
·
A estadia foi de 1 noite
The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay
The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay
10
Michael
6 de abr. de 2025
·
A estadia foi de 1 noite
We had an amazing anniversary stay at this beautiful, charming hotel. We were greeted by welcoming, friendly staff upon arrival, and check in was quick and easy. Our room was immaculate and impressively decorated. The bed was very comfortable, but the stand out feature was the tin bath - a real showstopper. I would highly recommend this hotel for a romantic night away.
We had an amazing anniversary stay at this beautiful, charming hotel. We were greeted by welcoming, friendly staff upon arrival, and check in was quick and easy. Our room was immaculate and impressively decorated. The bed was very comfortable, but the stand out feature was the tin bath - a real showstopper. I would highly recommend this hotel for a romantic night away.
8
James
23 de dez. de 2024
·
A estadia foi de 1 noite
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente descrita como simpática, prestativa e eficiente. No entanto, a comunicação sobre casamentos e a localização dos quartos pode ser deficiente, e o serviço pode parecer lento ou desinteressado em alguns momentos.
Avaliações dos hóspedes relacionadas
10
Eliza
25 de nov. de 2024
·
A estadia foi de 1 noite
We loved our stay, the room was lovely and there was nice touches such as the chocolate and nice coffee. We enjoyed our breakfast in the morning. The only down side is the evening meal and drinks are on the pricey side, £13 for a double gin and lemonade (I am aware there is not much competition in otterburn). The meal was nice though and the staff were so lovely and accomodating :).
We loved our stay, the room was lovely and there was nice touches such as the chocolate and nice coffee. We enjoyed our breakfast in the morning. The only down side is the evening meal and drinks are on the pricey side, £13 for a double gin and lemonade (I am aware there is not much competition in otterburn). The meal was nice though and the staff were so lovely and accomodating :).
10
Shirley
11 de nov. de 2025
·
A estadia foi de 2 noites
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
2
Mark
28 de set. de 2023
·
Next day after booking a non-refundable room, we were informed by email from the hotel that a function was happening that day and half the hotel including lounge area would be inaccessible and that there may be excessive noise. The function was a wedding and our room was right above. Exceptional noise all afternoon into the evening including live band. We stayed in the restaurant as long as we could as there was no where else open to us in the hotel. At 10 pm we went to our room and immersed ourselves in the noise until it ended at 12 pm. I complained next day and in as many words was told tough. I explained we wouldn’t have stayed had we had a refund option. Reception staff said this option was on their email. I have checked, a lie, no refund option offered. Food was good, but shan’t be back. Beware booking if not part of a wedding party.
Next day after booking a non-refundable room, we were informed by email from the hotel that a function was happening that day and half the hotel including lounge area would be inaccessible and that there may be excessive noise. The function was a wedding and our room was right above. Exceptional noise all afternoon into the evening including live band. We stayed in the restaurant as long as we could as there was no where else open to us in the hotel. At 10 pm we went to our room and immersed ourselves in the noise until it ended at 12 pm. I complained next day and in as many words was told tough. I explained we wouldn’t have stayed had we had a refund option. Reception staff said this option was on their email. I have checked, a lie, no refund option offered. Food was good, but shan’t be back. Beware booking if not part of a wedding party.
10
Arnya
2 de out. de 2024
·
A estadia foi de 1 noite
Just the most Amazzzzzzzing stay. Staff were second to none. Couldn't have asked for more 11/10
Just the most Amazzzzzzzing stay. Staff were second to none. Couldn't have asked for more 11/10
10
Aaron
23 de out. de 2024
·
A estadia foi de 1 noite
Beautiful boutique hotel. Wonderful staff. Excellent restaurant.
Beautiful boutique hotel. Wonderful staff. Excellent restaurant.
10
John
21 de out. de 2024
·
A estadia foi de 1 noite
Lovely kind friendly staff. Excellent Sunday lunch
Lovely kind friendly staff. Excellent Sunday lunch
10
David
24 de out. de 2025
·
A estadia foi de 1 noite
The whole place is stunning. Wedding day they really looked after everything from start to finish.
The whole place is stunning. Wedding day they really looked after everything from start to finish.
8
William
28 de set. de 2023
·
A estadia foi de 1 noite
I would recommend this location for a peaceful stay, comfortable/firm beds great bath and shower pressure, and temperature control. Based on my experience of the dining situation I wouldn't recommend the pub if I'm honest. the service wasn't great, it seemed as if our patronage was somewhat bothersome, took awhile to be seated and even longer for our order to be taken on what appeared to be a somewhat quite evening.
I would recommend this location for a peaceful stay, comfortable/firm beds great bath and shower pressure, and temperature control. Based on my experience of the dining situation I wouldn't recommend the pub if I'm honest. the service wasn't great, it seemed as if our patronage was somewhat bothersome, took awhile to be seated and even longer for our order to be taken on what appeared to be a somewhat quite evening.
10
Michael
6 de abr. de 2025
·
A estadia foi de 1 noite
We had an amazing anniversary stay at this beautiful, charming hotel. We were greeted by welcoming, friendly staff upon arrival, and check in was quick and easy. Our room was immaculate and impressively decorated. The bed was very comfortable, but the stand out feature was the tin bath - a real showstopper. I would highly recommend this hotel for a romantic night away.
We had an amazing anniversary stay at this beautiful, charming hotel. We were greeted by welcoming, friendly staff upon arrival, and check in was quick and easy. Our room was immaculate and impressively decorated. The bed was very comfortable, but the stand out feature was the tin bath - a real showstopper. I would highly recommend this hotel for a romantic night away.
6
Kevin
22 de set. de 2023
·
A estadia foi de 1 noite
Ok stay. Hotel busy with wedding guests, just felt tired and the staff seemed either over worked or disinterested .
Ok stay. Hotel busy with wedding guests, just felt tired and the staff seemed either over worked or disinterested .
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização cénica com belos jardins e amplo estacionamento; conveniente para participar de casamentos no vizinho Le Petit Chateau.
Avaliações dos hóspedes relacionadas
10
Joanne
1 de dez. de 2024
·
A estadia foi de 1 noite
Lovely romantic night away. Quirky little room with wooden beams and a chandelier. Lovely comfy bed and a great choice of hot drinks. Best bit was the ensuite bathroom with a large walk in shower and a roll top metal bath! Garden is lovely, restaurant is nice and staff are very professional. Recommended
Lovely romantic night away. Quirky little room with wooden beams and a chandelier. Lovely comfy bed and a great choice of hot drinks. Best bit was the ensuite bathroom with a large walk in shower and a roll top metal bath! Garden is lovely, restaurant is nice and staff are very professional. Recommended
10
Angela
18 de nov. de 2023
·
A estadia foi de 1 noite
We stayed at Le Petit Chateau to celebrate a friend's wedding. Our room, 20, was on the first floor and overlooking the carpark but we were not there for the views. The room features a rustic bed with logs for legs. The paintwork was a dark bluey green on two walls with exposed brickwork to the others. Subdued lighting with hanging lights at either side of the bed and a low wattage ceiling lamp. There was a small wardrobe housing the safe, hair dryer and fan with limited but enough hanging space. Complimentary Marlish water was provided along with Belgian chocolate snacks and a pack of local shortbread biscuits, tea and coffee choices too. The bathroom was exposed brickwork, large bathsheets and handtowels were provided. A marbled handbasin along with a toilet and a large shower. Flooring was stone flags finished it off.. complimentary qualitiy soaps and shampoos were plentiful. We were there for a wedding party downstairs with entertainment. There were short delays in being served at times but no drama. A great night was had by all. Our room was quiet and before I knew it, it was time to head down for breakfast. Tea and coffee were offered and a great choice of breakfast was available to order,.I had the Hadrian's Wall full English though there were many options including Vegan and GF.
We stayed at Le Petit Chateau to celebrate a friend's wedding. Our room, 20, was on the first floor and overlooking the carpark but we were not there for the views. The room features a rustic bed with logs for legs. The paintwork was a dark bluey green on two walls with exposed brickwork to the others. Subdued lighting with hanging lights at either side of the bed and a low wattage ceiling lamp. There was a small wardrobe housing the safe, hair dryer and fan with limited but enough hanging space. Complimentary Marlish water was provided along with Belgian chocolate snacks and a pack of local shortbread biscuits, tea and coffee choices too. The bathroom was exposed brickwork, large bathsheets and handtowels were provided. A marbled handbasin along with a toilet and a large shower. Flooring was stone flags finished it off.. complimentary qualitiy soaps and shampoos were plentiful. We were there for a wedding party downstairs with entertainment. There were short delays in being served at times but no drama. A great night was had by all. Our room was quiet and before I knew it, it was time to head down for breakfast. Tea and coffee were offered and a great choice of breakfast was available to order,.I had the Hadrian's Wall full English though there were many options including Vegan and GF.
10
Audrey
6 de out. de 2024
·
A estadia foi de 1 noite
Ideal if attending a wedding at the venue
Ideal if attending a wedding at the venue
10
Michelle
18 de mai. de 2025
·
A estadia foi de 1 noite
Its a beautiful place to stay, we were at a family wedding absolutely perfect, gardens were gorgous sun was shining... Rooms are very unique beautiful, breakfast was lovely, staff so helpful...great place to stay !!!
Its a beautiful place to stay, we were at a family wedding absolutely perfect, gardens were gorgous sun was shining... Rooms are very unique beautiful, breakfast was lovely, staff so helpful...great place to stay !!!
10
Jill
28 de ago. de 2024
·
A estadia foi de 1 noite
A beautiful hotel with beautiful gardens. We’ll definitely be back.
A beautiful hotel with beautiful gardens. We’ll definitely be back.
8
William
28 de set. de 2023
·
A estadia foi de 1 noite
I would recommend this location for a peaceful stay, comfortable/firm beds great bath and shower pressure, and temperature control. Based on my experience of the dining situation I wouldn't recommend the pub if I'm honest. the service wasn't great, it seemed as if our patronage was somewhat bothersome, took awhile to be seated and even longer for our order to be taken on what appeared to be a somewhat quite evening.
I would recommend this location for a peaceful stay, comfortable/firm beds great bath and shower pressure, and temperature control. Based on my experience of the dining situation I wouldn't recommend the pub if I'm honest. the service wasn't great, it seemed as if our patronage was somewhat bothersome, took awhile to be seated and even longer for our order to be taken on what appeared to be a somewhat quite evening.
10
Euan
22 de mai. de 2024
·
A estadia foi de 1 noite
Excellent location, ample parking, clean tidy room, comfy bed & good shower. Staff helpful and friendly. Food is excellent.
Excellent location, ample parking, clean tidy room, comfy bed & good shower. Staff helpful and friendly. Food is excellent.
8
James
23 de dez. de 2024
·
A estadia foi de 1 noite
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As refeições no restaurante e os cafés da manhã são consistentemente elogiados, incluindo o almoço de domingo e uma boa seleção de bebidas. Alguns hóspedes sentiram que o serviço no pub poderia ser melhor.
Avaliações dos hóspedes relacionadas
10
Eliza
25 de nov. de 2024
·
A estadia foi de 1 noite
We loved our stay, the room was lovely and there was nice touches such as the chocolate and nice coffee. We enjoyed our breakfast in the morning. The only down side is the evening meal and drinks are on the pricey side, £13 for a double gin and lemonade (I am aware there is not much competition in otterburn). The meal was nice though and the staff were so lovely and accomodating :).
We loved our stay, the room was lovely and there was nice touches such as the chocolate and nice coffee. We enjoyed our breakfast in the morning. The only down side is the evening meal and drinks are on the pricey side, £13 for a double gin and lemonade (I am aware there is not much competition in otterburn). The meal was nice though and the staff were so lovely and accomodating :).
10
Dave
3 de fev. de 2025
·
A estadia foi de 1 noite
Just spent two nights there for my son's wedding, what a fabulous chic place. All the staff we encountered were very friendly and helpful. Excellent hot food served at all meals we had including the breakfasts. Bathroom in our room (23) was unbelievably hot with a fabulous rain shower. Not cheap but worth every penny, 5*
Just spent two nights there for my son's wedding, what a fabulous chic place. All the staff we encountered were very friendly and helpful. Excellent hot food served at all meals we had including the breakfasts. Bathroom in our room (23) was unbelievably hot with a fabulous rain shower. Not cheap but worth every penny, 5*
10
Shirley
11 de nov. de 2025
·
A estadia foi de 2 noites
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
10
Yvette
14 de set. de 2025
·
A estadia foi de 3 noites
Charming historical place. Nicely done up. Food in restaurant excelllent. Had a lovely time relaxing and eating.
Charming historical place. Nicely done up. Food in restaurant excelllent. Had a lovely time relaxing and eating.
10
Aaron
23 de out. de 2024
·
A estadia foi de 1 noite
Beautiful boutique hotel. Wonderful staff. Excellent restaurant.
Beautiful boutique hotel. Wonderful staff. Excellent restaurant.
10
John
21 de out. de 2024
·
A estadia foi de 1 noite
Lovely kind friendly staff. Excellent Sunday lunch
Lovely kind friendly staff. Excellent Sunday lunch
10
NIGEL
25 de nov. de 2024
·
A estadia foi de 1 noite
loveed the food staff are very polite and the rooms are exquisite
loveed the food staff are very polite and the rooms are exquisite
8
William
28 de set. de 2023
·
A estadia foi de 1 noite
I would recommend this location for a peaceful stay, comfortable/firm beds great bath and shower pressure, and temperature control. Based on my experience of the dining situation I wouldn't recommend the pub if I'm honest. the service wasn't great, it seemed as if our patronage was somewhat bothersome, took awhile to be seated and even longer for our order to be taken on what appeared to be a somewhat quite evening.
I would recommend this location for a peaceful stay, comfortable/firm beds great bath and shower pressure, and temperature control. Based on my experience of the dining situation I wouldn't recommend the pub if I'm honest. the service wasn't great, it seemed as if our patronage was somewhat bothersome, took awhile to be seated and even longer for our order to be taken on what appeared to be a somewhat quite evening.
10
Audrey
18 de jul. de 2024
·
A estadia foi de 1 noite
Lovely quirky hotel. Very friendly and helpful staff. Nice breakfast with lots of choices
Lovely quirky hotel. Very friendly and helpful staff. Nice breakfast with lots of choices
8
James
23 de dez. de 2024
·
A estadia foi de 1 noite
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Beautiful venue, lovely location. Great selection of drinks and food menu was good. Breakfast was very nice indeed. However, the venue had a wedding on the night of my stay and I would have appreciated a) being told this was the case and b) not being put in a room directly above the room that the party was in. Terrible nights sleep and I’m puzzled why when allocating rooms you would place people in that room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Shirley
11 de nov. de 2025
·
A estadia foi de 2 noites
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.
10
David
24 de out. de 2025
·
A estadia foi de 1 noite
The whole place is stunning. Wedding day they really looked after everything from start to finish.
The whole place is stunning. Wedding day they really looked after everything from start to finish.
8
Kerry
30 de set. de 2025
·
A estadia foi de 1 noite
The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay
The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay
10
Yvette
14 de set. de 2025
·
A estadia foi de 3 noites
Charming historical place. Nicely done up. Food in restaurant excelllent. Had a lovely time relaxing and eating.
Charming historical place. Nicely done up. Food in restaurant excelllent. Had a lovely time relaxing and eating.
4
Peter
28 de ago. de 2025
·
A estadia foi de 1 noite
To explain what happened was the following which the manager of the night shift was aware of was the following. We had checked in mid day to drop the bags in the hotel room to find we had not been provided toilet paper ,which was quickly solved when I spoke to the front desk , after this we went down to enjoy the wedding as normal. When we finished the night we went back to the room to find the shower not working (Temperature would not change from cold) and the room full of harvest flies and insects . This was due to the room windows all being left open , we then mentioned this to the night shift manager who moved us to room 23 to which the insect situation was exactly the same but the shower was working. As this was at 1 am in the morning and no other room was available we had no choice to accept this. We are not happy that we have paid £197.19 for a single night to barely have a good nights stay. I emailed the manager and have been ignored so this review is the next step.
To explain what happened was the following which the manager of the night shift was aware of was the following. We had checked in mid day to drop the bags in the hotel room to find we had not been provided toilet paper ,which was quickly solved when I spoke to the front desk , after this we went down to enjoy the wedding as normal. When we finished the night we went back to the room to find the shower not working (Temperature would not change from cold) and the room full of harvest flies and insects . This was due to the room windows all being left open , we then mentioned this to the night shift manager who moved us to room 23 to which the insect situation was exactly the same but the shower was working. As this was at 1 am in the morning and no other room was available we had no choice to accept this. We are not happy that we have paid £197.19 for a single night to barely have a good nights stay. I emailed the manager and have been ignored so this review is the next step.
Políticas da propriedade
Check-in
Check-out
Check-in a partir das 15:00
Antes das 11:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-05: 183.11379321441652USD
- 2026-09-06: 235.13900899658202USD
- 2026-09-07: 257.0179321838379USD
- 2026-09-08: 245.1389545074463USD
- 2026-09-09: 233.2599768310547USD
- 2026-09-10: 290.34931188354494USD
- 2026-09-11: NO DATA
- 2026-09-12: 204.00007566375731USD
- 2026-09-13: 204.35952650756835USD
- 2026-09-14: 187.87020413360597USD
- 2026-09-15: 184.66415423126222USD
- 2026-09-16: 127.42906305770875USD
- 2026-09-17: 127.42906305770875USD
- 2026-09-18: 204.10247972717286USD
- 2026-09-19: 204.10247972717286USD
- 2026-09-20: 259.5041589569092USD
- 2026-09-21: 239.23040484466551USD
- 2026-09-22: 131.10366603927613USD
- 2026-09-23: 127.42906305770875USD
- 2026-09-24: 228.35868693237305USD
- 2026-09-25: 208.1439582458496USD
- 2026-09-26: NO DATA
- 2026-09-27: 133.80683030090333USD
- 2026-09-28: 204.35952650756835USD
- 2026-09-29: 131.10366603927613USD
- 2026-09-30: 129.7520794784546USD
- 2026-10-01: 214.57751700897217USD
- 2026-10-02: 158.74637509002685USD
- 2026-10-03: 366.9842672241211USD
- 2026-10-04: 281.8558171508789USD
- 2026-10-05: 412.8125575469971USD
- 2026-10-06: 480.1662209838867USD
- 2026-10-07: 333.5368567565918USD
- 2026-10-08: 376.5506035583496USD
- 2026-10-09: 338.6619152160645USD
- 2026-10-10: 337.9295108642578USD
- 2026-10-11: NO DATA
- 2026-10-12: 423.59966230773927USD
- 2026-10-13: 384.5675357574463USD
- 2026-10-14: 400.8627706237793USD
- 2026-10-15: 340.2815969970703USD
- 2026-10-16: 340.02720822143556USD
- 2026-10-17: 263.21902185058593USD
- 2026-10-18: NO DATA
- 2026-10-19: 338.6619152160645USD
- 2026-10-20: 363.7076561553955USD
- 2026-10-21: 361.75419985656737USD
- 2026-10-22: 333.50910718688965USD
- 2026-10-23: 338.6619152160645USD
- 2026-10-24: NO DATA
- 2026-10-25: 300.2142307525635USD
- 2026-10-26: 341.1369429290771USD
- 2026-10-27: 340.83981343688964USD
- 2026-10-28: 338.9408639556885USD
- 2026-10-29: NO DATA
- 2026-10-30: 258.08584761657715USD
- 2026-10-31: 994.7355291870117USD
- 2026-11-01: 338.6619152160645USD
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
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