OYO Hotel Elk City OK Route 66

I would not recommend your stay at this hotel. It is old and very run down. I can see some effort for renovation for example the carpet was removed and a wood look tile was the replacement. There are not drinking cups or an ice machine to use, you have to ask for that in the lobby. No microwave or refrigerator in the room. There was no one on duty all night in the lobby or anywhere for that matter. If you had a problem you are on your own. I would expect the price of this room to be half of what they are charging. This place was bare bones and operated on the CHEAP!

Barely any toilet paper but it did last thru the night. No Kleenex. Heater would not heat the room. It was 23* outside overnight and we had it on 85 and my smart watch said it was 60* inside room. No phone inside room. No cups for water to take mine and my husband to take medicine. So when I left to get breakfast because that was not offered either I got # off door and called office. For blanket t. Paper Kleenex. She said no cups.

No breakfast! Ice machine not working and only 1 for the whole property.

I don’t know if I can say it had the basics. It had Tv and the bed was comfortable. There was hot water by the 2nd shower. The AC didn’t work. Thank God we brought a fan. It was cooler outside than in our room. Towels were thin. No refrigerator. No ice machine.

After seeing the google reviews I got worried about the check-in process. There is a language barrier. She had everything wrote down on a piece of notebook paper. Although she had ran a pre auth via Expedia right after I reserved the room she still needed to run my card through her credit card machine They put a $100 hold on my card for damages. She gave me the key to 120. I get in the room & the air conditioner doesn't work. I walk all the way up there and she then puts me in 122.I had to push & push to get the door open, its like it had been kicked in at some point. I get in the room and realize it doesn't have towels. I walk all the way back to office. She then starts to tell me about how they have a new cleaning lady & she doesn't do her job. I get back to the room and it has newer tile/bathroom remodeled but is no where clean. I went and bought cleaning products to clean. I was there 2 nights and left town with allergy issues. I assume due to the mold & mildew throughout the room. This place could be nice if they would replace the baseboards, clean and update the furnishings. It did have a mini fridge but nowhere to plug it in. And a microwave that was disgusting. NO cable TV although advertised. It had a Roku TV with all the streaming apps installed .There was only one other car there the whole time I was there. All in all I paid under $100 for 2 nights. If you are traveling without kids & don't care about amenities then its ok but I would never put kids in that room.

When we first arrived, it took a while for the lady to come from the back to talk to about checking in. Then I was told "We have no rooms available because we don't have a housekeeper. You can cancel your booking and go elsewhere." I asked her if she would go ahead and cancel it because it was an issue on their end and not mine. Suddenly, a housekeeper was magically hired and had a room clean and ready for us. However, everything was dusty. The shower curtain was ripped and moldy, The bed and frame looked like they hadn't been cleaned in a very long time, the toilet was clogged, and the door to the room wouldn't latch properly unless we lifted up on the already loose handle. They had garbage in small pilles near the office. It was really disappointing. When I went to check out, the office was locked. I rang the doorbell a couple times, left and ate breakfast, came back, rang it again, went to finish up the visit with family, and came back to the office being unlocked with no one behind the desk. I rang the little bell on the counter way too many times, as well as made an attempt to call a number where I received zero help. It wasn't until my wife and child came in and we started talking that a man appeared from the back and said "You can just leave the card on the counter or even outside the door next time." There will not be a next time. I recommend spending more money and staying far away from this place.

My husband and w few guys for work booked this hotel to stay. Upon arrival they first put all 3 guys in dirty rooms. When they put my husband in the second room he does what he always does and checks for bed bugs as also the other guys. Well behold they had bed bugs. They showed the man working there and he called his manager at the front to let her know there were bed bugs and the guys were going back to the desk. The other two guys rooms were still dirty and had dead and alive crickets all over their rooms. They wanted to put them in a third room and the guys said no they wanted a refund. Manager said they would get a refund. I reached out to hotels.com to make sure refund is processed and first it was no one could get ahold of them so they were not refunding our money. I even tried to call and nothing. We kept on trying and finally got a Manager of hotels.com and they tried to contact the property and they finally got able of the hotel and they told the they will not be refunding our rooms. Since we had picture proof of bed bugs hotels.com decided to refund anyways. We also along with the the other guys have contacted the health department like that was recommended to us to do but not by hotels.com. Don’t waste your time or money on this place!!! I would still be upset but not as upset as I am now after they said they would give a refund and then refused it! However I am thankful to hotels.com for making it right and giving us our refund!

There was a smell in the office, the attendant clearly didn't know what he was doing. Payed cash and had to ask for my change after he charged more than the hotels app said it was. Had to shoulder check the door of our room to get it open after unlocking it. The ceiling was leaking water and the place was just filthy and overall disgusting

I reserved two rooms for my workers and upon entering the rooms were dirty and had many bedbugs. I would like to post the photos I have but I don't have the option of publishing photographs. I contacted Expedia and fortunately they helped me with a partial refund and of course my employees were not stayed there.

When we arrived I was told the hotel didn't have any hot water and I was asked if we could take a room with no hot water and walk across the parking lot to shower in a room at their sister hotel executive inn and share the bath with two or three other people. I said no. I asked why he can't just give me a room at the other hotel with hot water. He did after waiting for a half hour or so. He gives me a get and takes a $50 dollar deposit. We go to the room. Take our things in and then go to leave and I check the door from the outside and the door won't lock. I checked it over and over again. We go in collect our things and go back to the office at the OYO and tell him the door will not lock. He the. Says he will try to find another room but if he can't can we stay in OYO with no hot water. I said no. Now we wait for another 45 minutes. He comes back and tell me he needed to make the bed. Gives me a other key to another room. We go over there take our things in and this time the door locks. However the room is dirty. The fridge is nasty the microwave looks like it has not been cleaned in months. The coffee pot has old coffee that is very thick and full of mold. Pubic hairs are in the sink the floor is dirty. Someone left used bar of soap in the bath with pubic hair on it. The tables were dirty as where the drawers. The mirror looks like it hasn't been cleaned in years. I go back and tell him how dirty it is and he better not keep my deposit when I leave.

Dirty, bed sheets and pillow cases were stained. Didn’t have towels, remote didn’t work for the tv. Staff not very tentative but when staff was at the desk they were helpful.

No one was in lobby at check in ( 3:15 pm). Walked to hotel next door to inquire...note on theirdoor referred upubackto Oyo lobby. Wairted 30 minutesin lobby for employee to mosey in. She seemed pur out that se has a customer. I did not expect glamorous acco.odations for the price paid, but I do expect it to be clean. Floor was dirty, bath towel was stained, hair in shower drain and door did not latch. What a pig sty!

This hotel has been one of my favorites for many years. However this year was not so good. My room was dark with burned out lights. When I turned my blanket down a spider crept out. My wi-fi never did work. The shower and sink had slow drains. A lot of dust on the TV counter. The towels are very thin. I did get a great low rate on the room, so there is that. I will still come back next year. This had to be an anomaly. Probably just one of those things…

Very dirty. Pillows small bed very low to ground and uncomfortable. I didn’t even take my shoes off in the room. I slept in my clothes. Filthy hotel. Do not go there!!

There was no hot water for an evening shower.

Basic place to sleep, fair price, very clean. Roku tvs so you can take your streams with you. No fridge.

Room was decent for the price. My family and I were on the road and needed a place to stay for the night. Area appeared very safe. We checked in after 11pm and hotel had sign stating that we need to check in at the hotel next door, which is under same ownership. Room was basic, clean. TV remote did not work, so we could not work the TV. AC unit worked well. Bathroom was ok. The major issue was the beds were VERY uncomfortable, and noisy when you move around. Probably one of the most uncomfortable beds I have slept on in a motel.

First room the AC didn't work. Second room. The toilet seat was intimate connected to the toilet

Checked in only to find that the AC in the room did not work. Was the only car in the parking lot. Was told that there was no other rooms except one that was being worked on and had no tv. Very rude and unhelpful night auditor. Did not want to help and watched her literally hang up the phone every time that Expedia attempted to call the property. Should be removed from the Expedia site. Do not rent there.

This hotel has been one of my favorites for many years. However this year was not so good. My room was dark with burned out lights. When I turned my blanket down a spider crept out. My wi-fi never did work. The shower and sink had slow drains. A lot of dust on the TV counter. The towels are very thin. I did get a great low rate on the room, so there is that. I will still come back next year. This had to be an anomaly. Probably just one of those things…

AC unit in room was pretty loud. Furniture was old and a little beat, could use some updating. Front desk was nice and check in was quick. Wi-Fi password was written on the room key envelope hard to read, need to work on the 4 or Y, lol, but it worked after a few tries. Price for room is pretty low so much of the above should be expected.

It was nicer than i thought it would be. They didn't have hot water though, just luke warm.

Cold water, room is very dark and TV is not facing the bed and doesn’t swivel.

The a/c in our room did not work. Wasn’t very clean. Had to ask for bar soap & enough towels. No remote for the tv. Pictures on Hotels.com website looked way better than what we actually had.

When we first arrived, it took a while for the lady to come from the back to talk to about checking in. Then I was told "We have no rooms available because we don't have a housekeeper. You can cancel your booking and go elsewhere." I asked her if she would go ahead and cancel it because it was an issue on their end and not mine. Suddenly, a housekeeper was magically hired and had a room clean and ready for us. However, everything was dusty. The shower curtain was ripped and moldy, The bed and frame looked like they hadn't been cleaned in a very long time, the toilet was clogged, and the door to the room wouldn't latch properly unless we lifted up on the already loose handle. They had garbage in small pilles near the office. It was really disappointing. When I went to check out, the office was locked. I rang the doorbell a couple times, left and ate breakfast, came back, rang it again, went to finish up the visit with family, and came back to the office being unlocked with no one behind the desk. I rang the little bell on the counter way too many times, as well as made an attempt to call a number where I received zero help. It wasn't until my wife and child came in and we started talking that a man appeared from the back and said "You can just leave the card on the counter or even outside the door next time." There will not be a next time. I recommend spending more money and staying far away from this place.

I went to check-in at the hotel and they said they wouldn't honor the rate I booked at. They said there was an error. It took about an hour for Expedia to book me another room because this hotel would not answer their multiple phone calls about the room. It wasn't a huge cost, but they wanted to charge me almost double. The whole experience was very sketchy. The outside of the building was also not as nice as the photos conveyed. I do not trust this property.

Terrible customer service, the person who works at night who is said to be the owner with terrible superior English, and is a very rude person. When I arrived to check in, the guy didn't even look at my face quickly, he told me that the The rooms are more expensive and the computer was not working. When I asked him if I go to another computer, he rudely answered, maybe there is another computer here, and I told him, well, I don't know, I don't. I work here, there may be one in the back, well, no, there isn't, and I asked him how long it will take. When the computer worked, he told me, well, I don't know how you want me to know, I am the owner and I can do whatever I want. The person, as an employee, cannot be working in a hotel, especially late at night, when people have been driving for hours and hours and you just want to rest, as Hotel.com may have on their list, They should sanction him or eliminate him. It's not fair to any person who is traveling across the country already driving for hours and after having spent 50 or $100 or whatever Hotel.com only gives you $25 of what you spent, without even having stayed in the room or being able to check in. Please avoid this Hotel.

Booked and paid online. Upon check in, after someone finally came to the desk, I was told they had no rooms available. What? They would not even return my money. Stay away.

Worst hotel experience of my life!!! We were going to arrive late 11:30pm. I called the hotel and someone answered on a horrible internet over phone system and you couldn’t hear 3 out of 5 words they said. Got to the hotel and lobby was closed. Called the hotel, OYO, the number on the door and rang ring doorbell for 45 minutes. It was one of the last rooms available in town. No one ever came to the door. Hotels.com suggested we leave and try for a refund later. They couldn’t even speak to anyone on property. It was run down, dark and a joke for management.

I booked a room on Expedia. When I got the the motel nobody was there. There were sticky notes with phone numbers to call and a ring camera door bell. I talked to someone through the ring camera and they tried to tell me where all the keys were hiding so I could check myself in. Never found room keys, and nobody showed up. I wound up staying at the flaming inn across the street and I will gladly do it again. Still waiting on my refund.

I was never able to stay. I arrived after a 14 hour day of driving to a closed sign and someone who met me at my car before I got out to tell me that they are closed and I do not have a room. I had paid for my room and had a reservation. Was still told they are closed. There was no phone call ahead of time. No advice to where to go. No refund offered.

No one was there. At all. Nobody could check us in. I called mulitple times. Ended up having to go to another nearby hotel and they woukd not refund my night there. Do NOT use this hotel!!!!

When I arrived I was informed the hotel had no available rooms. I had to go find another hotel. Staff was unhelpful.

Stay away from this one. On their property details they have that they have 24 hrs front desk. But if you already pre paid and arrive after 12am, you will not see anyone there. Lights are turned off, doors are locked, no one answers to calls. Will not do refund too. With the low price advertisement is what the catch is... F -

As an older property it has a noisy A/C unit which definitely kept the room cool, but alarmed our cat whenever it came on. Wonderful to find a hotel that welcomes pets and is very clean. Good location close to all amenities.

It served the purpose. Long drive and we needed a place to sleep. The floors were pretty dirty. Walk barefoot at your own risk. It was pretty quiet and cheap.

Room was decent for the price. My family and I were on the road and needed a place to stay for the night. Area appeared very safe. We checked in after 11pm and hotel had sign stating that we need to check in at the hotel next door, which is under same ownership. Room was basic, clean. TV remote did not work, so we could not work the TV. AC unit worked well. Bathroom was ok. The major issue was the beds were VERY uncomfortable, and noisy when you move around. Probably one of the most uncomfortable beds I have slept on in a motel.

Great place to stay for the night when traveling. The price was great and we got what we paid for. No riff raff outside. The best part is easy loading from our car to the room. Big hotels are overrated.

Quite

Easy to locate.

Clean, good internet, close to shopping

Barely any toilet paper but it did last thru the night. No Kleenex. Heater would not heat the room. It was 23* outside overnight and we had it on 85 and my smart watch said it was 60* inside room. No phone inside room. No cups for water to take mine and my husband to take medicine. So when I left to get breakfast because that was not offered either I got # off door and called office. For blanket t. Paper Kleenex. She said no cups.

No breakfast! Ice machine not working and only 1 for the whole property.